Frigidaire FFFS5115PW Use and Care Manual - Page 23

SOLUTIONS TO COMMON PROBLEMS Service Prevention Checklist Before calling for service, review this list. It may save both time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this washer. OCCURRENCE NOISE High pitch "jet engine" noise. Rattling and clanking noise. Thumping sound. Vibrating noise. OPERATING Washer does not start. Washer won't spin. Residue left in drum. POSSIBLE CAUSE SOLUTION A certain amount of motor whine is normal during the spin cycle. Foreign objects such as coins or safety pins may be in drum or pump. Stop washer and check drum. If noise continues after washer is restarted, objects may be in pump. Call your authorized servicer. Belt buckles and metal fasteners are hitting wash drum. Heavy wash loads may produce a thumping sound. This is usually normal. If sound continues, washer is probably out of balance. Washer is not resting firmly on floor. To prevent unnecessary noise and damage to drum, fasten fasteners and turn items inside out. Stop washer and redistribute wash load. Move washer so it rests firmly on floor. Adjust leveling legs. See INSTALLATION INSTRUCTIONS for details. Shipping bolts and foam block have not been See INSTALLATION INSTRUCTIONS for removing shipping bolts and removed during installation. foam block. Wash load unevenly distributed in drum. Stop washer and rearrange wash load. Electrical power cord may not be plugged in or Make sure plug fits tightly in wall outlet. connection may be loose. House fuse blown, circuit breaker tripped, or a power outage has occurred. Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician. If problem is a power outage, call local electric company. Water supply faucets are not turned on. Turn on water supply faucets. Motor is overheated. Washer motor will stop It will automatically restart after a cool down period of up to 30 if it becomes overheated. minutes (if washer has not been manually turned off). Washer door is not completely closed. Close door completely. Load is too small. Add 1 or 2 similar items to help balance the load. Heavily soiled items. Wipe drum with a nonabrasive household cleanser, then rinse. Shake or brush excess dirt and sand from items before washing 23