Epson XP-8500 Users Guide
Epson XP-8500 Manual
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- Epson XP-8500 | Users Guide - Page 1
XP-8500 User's Guide - Epson XP-8500 | Users Guide - Page 2
- Epson XP-8500 | Users Guide - Page 3
Contents XP-8500 User's Guide...13 Product Basics ...14 Using the Control Panel ...14 Control Panel Buttons and Lights 15 Status Icon Information ...15 Entering Characters on the LCD Screen 16 Changing LCD Screen Language 17 Adjusting Control Panel Sounds ...17 Adjusting the Screen Brightness... - Epson XP-8500 | Users Guide - Page 4
Alert...62 Paper Loading Capacity ...63 Double-sided Printing Capacity ...65 Available Epson Papers ...65 Borderless Paper Type Compatibility 67 Paper or Media Type Settings - Control Panel 68 Paper or Media Type Settings - Printer Software 69 Placing Originals on the Product ...70 Placing - Epson XP-8500 | Users Guide - Page 5
- Windows 95 Selecting Default Print Settings - Windows 95 Changing the Language of the Printer Software Screens 96 Changing Automatic Update Options 97 Printing with the Built-in Epson Driver - Windows 10 S 98 Selecting Print Settings - Windows 10 S 99 Printing on a Mac ...100 Selecting - Epson XP-8500 | Users Guide - Page 6
...114 Cancelling Printing Using a Product Button 114 Scanning ...115 Starting a Scan...115 Starting a Scan Using the Product Control Panel 115 Scanning to a Connected Computer 116 Control Panel Scanning Options 118 Changing Default Scan Button Settings 119 Starting a Scan Using the Epson Scan - Epson XP-8500 | Users Guide - Page 7
Drive or External Device 169 USB Device File Specifications 169 Connecting and Using a USB Flash Drive or External Device 169 Printing Personalized Projects...171 Printing Coloring Book Pages ...171 Printing Personalized Note Paper ...172 Printing Lined Paper, Graph Paper, and Music Sheets 174 - Epson XP-8500 | Users Guide - Page 8
Ink Cartridges 199 Printing with Black Ink and Expended Color Cartridges 204 Printing with Expended Color Cartridges - Windows 204 Printing with Expended Color Cartridges - Mac 205 Conserving Low Black Ink with Windows 207 Replacing the Maintenance Box...207 Adjusting Print Quality...211 Print - Epson XP-8500 | Users Guide - Page 9
238 Noise After Ink Installation ...238 Software Installation Problems ...239 Solving Network Problems ...239 Product Cannot Connect to a Wireless Router or Access Point 240 Network Software Cannot Find Product on a Network 241 Product Does Not Appear in Mac Printer Window 242 Cannot Print Over - Epson XP-8500 | Users Guide - Page 10
in Windows Taskbar 252 Printing is Slow ...253 Solving Page Layout and Content Problems 254 Inverted Image...255 Too Many Copies Print ...255 Blank Pages Print ...255 Incorrect Margins on Printout...256 Border Appears on Borderless Prints 256 Incorrect Characters Print...257 Incorrect Image Size - Epson XP-8500 | Users Guide - Page 11
or Print from a USB Device 270 Cannot Save Files on a USB Device 271 Cannot Transfer Files To or From a USB Device 271 Solving CD/DVD Problems...271 CD/DVD Jam Problems...272 Image Not Centered on CD/DVD 272 Ink Smears on CD/DVD...272 Faint Image on CD/DVD ...273 Uninstall Your Product Software - Epson XP-8500 | Users Guide - Page 12
Product Safety Instructions 287 Ink Cartridge Safety Instructions 289 Wireless Connection Safety Instructions 290 LCD Screen Safety Instructions 290 FCC Compliance Statement...290 Binding Arbitration and Class Waiver 291 Trademarks ...294 Copyright Notice...295 libTIFF Software Acknowledgment - Epson XP-8500 | Users Guide - Page 13
XP-8500 User's Guide Welcome to the XP-8500 User's Guide. For a printable PDF copy of this guide, click here. 13 - Epson XP-8500 | Users Guide - Page 14
Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing LCD Screen Language - Epson XP-8500 | Users Guide - Page 15
Icons Description Displays additional information or instructions, such as loading paper or placing a document on the screen. Displays the Supply Status screen. Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings. 15 - Epson XP-8500 | Users Guide - Page 16
Icons Description Quiet Mode is disabled. Press this icon to change the settings. There is a problem with the indicated setting. Press the icon to resolve the problem. No Wi-Fi connection. A Wi-Fi network error has occurred or the product is searching for a connection. A Wi-Fi connection is - Epson XP-8500 | Users Guide - Page 17
. • To switch between letters or numbers and symbols, select . • To enter a space, select . Parent topic: Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this - Epson XP-8500 | Users Guide - Page 18
1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select Basic Settings. 4. Select Sound. 5. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 6. Select Button Press. 7. Press the - or + - Epson XP-8500 | Users Guide - Page 19
1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select Basic Settings. 4. Select LCD Brightness. 5. Press the - or + icons to decrease or increase the brightness. 6. Select OK to exit. Parent topic: Using the Control Panel Product Parts Locations See these - Epson XP-8500 | Users Guide - Page 20
Product Parts - Top and Bottom 1 Rear paper feed slot 2 Rear paper feed cover 3 Edge guides 4 CD/DVD tray 20 - Epson XP-8500 | Users Guide - Page 21
Parent topic: Product Parts Locations Product Parts - Front 1 Front cover 2 Output tray 3 Cassette 1 (upper cassette) 4 Cassette 2 (lower cassette) 5 Cassette edge guides 21 - Epson XP-8500 | Users Guide - Page 22
6 Legal-size paper guide 1 Document cover 2 Scanner glass 3 Memory card slot 4 USB Type A port for external devices Parent topic: Product Parts Locations 22 - Epson XP-8500 | Users Guide - Page 23
Product Parts - Inside 1 Scanner unit 2 Print head/ink cartridge holder 3 Control panel 4 The power button and light Parent topic: Product Parts Locations 23 - Epson XP-8500 | Users Guide - Page 24
updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. • Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here - Epson XP-8500 | Users Guide - Page 25
manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x: You can manually update the software resources. Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic: Product Basics Changing the - Epson XP-8500 | Users Guide - Page 26
Parent topic: Using Power Saving Settings Changing the Power Off Timer Settings You print and scan documents, photos, emails, and web pages from your home, office, or even across the globe. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software - Epson XP-8500 | Users Guide - Page 27
software only from the Windows Store. Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson - Epson XP-8500 | Users Guide - Page 28
You see a screen like this: 3. Select Web Service Settings. 4. Select Epson Connect Services You see a screen like this: 5. Select Register. 6. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More 28 - Epson XP-8500 | Users Guide - Page 29
Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote - Epson XP-8500 | Users Guide - Page 30
and how to download the Remote Print Driver software. 4. Download and install the Remote Print software. 5. Enter the email address and optional access key of your Epson product during Remote Print setup. 6. Now you are ready to print remotely. Select the print command in your laptop or desktop - Epson XP-8500 | Users Guide - Page 31
Destination List. 5. Click Add, then follow the instructions on the screen to create your destination list. 6. to Cloud on your Epson product control panel. Parent topic: Epson Connect Solutions for 4. Print from your device to your product. Note: For details, see the AirPrint page on the - Epson XP-8500 | Users Guide - Page 32
instructions. 10. Click Finish printer registration to complete setup and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson - Epson XP-8500 | Users Guide - Page 33
the Google Cloud Print connection and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone, or Android phone with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for - Epson XP-8500 | Users Guide - Page 34
automatically uses the built-in Mopria Print Service app to print. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Fire OS Printing (one of many Epson Connect Partner Solutions) and check the compatibility of your mobile device. 34 - Epson XP-8500 | Users Guide - Page 35
topic: Product Basics Related topics Wi-Fi or Wired Networking Using Windows 10 Mobile Printing You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the - Epson XP-8500 | Users Guide - Page 36
Mopria Print Service. 4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings - Epson XP-8500 | Users Guide - Page 37
Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better - Epson XP-8500 | Users Guide - Page 38
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer - Epson XP-8500 | Users Guide - Page 39
or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup - Epson XP-8500 | Users Guide - Page 40
, press the left or right arrows. • To change the case of letters, press . • To delete Start Setup to save them. 10. If you want to print a network setup report, select Print Check print. If you are printing from a computer, make sure you installed the network software as described on the Start Here - Epson XP-8500 | Users Guide - Page 41
Parent topic: Wi-Fi Infrastructure Mode Setup Related references Status Icon Information Related tasks Entering Characters on the LCD Screen product itself acts as a network access point for up to 4 devices. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi-Fi Direct - Epson XP-8500 | Users Guide - Page 42
access point. 1. Press the home button, if necessary. 2. Press the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Scroll down and select Start Setup. 5. Select Start Setup again. 42 - Epson XP-8500 | Users Guide - Page 43
your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet Direct Mode Setup Related references Status Icon Information Related tasks Entering Characters on the LCD Screen Wi-Fi Protected Setup (WPS) - Epson XP-8500 | Users Guide - Page 44
virtual WPS button in the software for the device. Check instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing - Epson XP-8500 | Users Guide - Page 45
don't see the icon, repeat these steps to try again. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if necessary - Epson XP-8500 | Users Guide - Page 46
router documentation for instructions. 1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network - Epson XP-8500 | Users Guide - Page 47
the Epson Connect services you may use. 1. Press the home button, if necessary. 2. Press the icon. You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Yes to disable Wi-Fi. Parent topic: Changing - Epson XP-8500 | Users Guide - Page 48
Off the Paper Setting Alert Paper Loading Capacity Double-sided Printing Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Control Panel Paper or Media Type Settings - Printer Software Loading Paper in Cassette 1 (Upper Cassette) You can load photo - Epson XP-8500 | Users Guide - Page 49
1. Close the output tray, if necessary. Note: As you slide in the output tray, there may be slight resistance and noise. This is normal. 2. Open the front cover. 49 - Epson XP-8500 | Users Guide - Page 50
3. Slide out the upper paper cassette. Note: If the cassette is too far inside the product to reach, turn off your product and turn it back on again to reset the cassette's position. 4. Slide the edge guides outward. 50 - Epson XP-8500 | Users Guide - Page 51
5. Insert paper in the cassette with the glossy or printable side facedown. Note: Make sure the paper is loaded against the front edge guide and does not extend beyond the rear edge of the cassette. 6. Slide the side edge guides against the paper, but not too tightly. 51 - Epson XP-8500 | Users Guide - Page 52
the paper fits under the tabs on the edge guides. 7. Keeping the cassette flat, slide it into your product. 8. Select the size and type of paper you just loaded on the product LCD screen. The output tray extends automatically when you print. Always follow these paper loading guidelines: • Load only - Epson XP-8500 | Users Guide - Page 53
up to this size in the lower paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]). Note: Do not remove or insert the paper cassette during printing. 1. Close the output tray, if necessary. Note: As you slide in the output tray, there may be slight resistance and noise. This is normal. 2. Open - Epson XP-8500 | Users Guide - Page 54
3. Pull on the front cover to slide out the lower paper cassette. 4. Slide the edge guides outward. 54 - Epson XP-8500 | Users Guide - Page 55
5. Do one of the following: • Insert paper with the glossy or printable side face down. • Insert up to 10 envelopes, printable side down and flap edge left, as shown. 55 - Epson XP-8500 | Users Guide - Page 56
• For legal-size paper, extend the legal-size paper guide as shown. Load paper with the glossy or printable side facedown. Do not push on paper that extends beyond the cassette. 6. Slide the side edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on - Epson XP-8500 | Users Guide - Page 57
you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • If print quality declines when printing multiple envelopes, try loading one envelope at a time. • Check the paper package for any additional loading instructions. Parent topic - Epson XP-8500 | Users Guide - Page 58
tasks Loading Paper in Cassette 1 (Upper Cassette) Loading Paper in the Rear Paper Feed Slot Loading Paper in the Rear Paper Feed Slot You can print documents and photos on a variety of paper types and sizes using the rear paper feed slot. 1. Open the rear paper feed slot cover. 2. Slide the - Epson XP-8500 | Users Guide - Page 59
3. Do one of the following: • Insert a sheet of paper, glossy or printable side up and short edge first, centered at the arrow mark. • Load an envelope against the left side. Load it printable side up and flap edge left. 59 - Epson XP-8500 | Users Guide - Page 60
way your document faces. • Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guide. • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • Do not load envelopes that - Epson XP-8500 | Users Guide - Page 61
Loading Capacity Double-sided Printing Capacity Paper or Media Type Settings - Control Panel Related tasks Loading Paper in Cassette 1 (Upper Cassette) Loading Paper in Cassette 2 (Lower Cassette) Selecting the Paper Settings for Each Source - Control Panel You can change the default paper size - Epson XP-8500 | Users Guide - Page 62
the cassettes, set the Paper Configuration setting to Off. 5. Select Paper Setup. 6. Select the paper source you want to change. 7. Select Paper Size. 8. Select the paper size you loaded. 9. necessary. 2. Press the arrow buttons to select Settings. 3. Select Guide Functions. You see this screen: 62 - Epson XP-8500 | Users Guide - Page 63
Loading Paper Paper Loading Capacity You can load 1 sheet of paper or one envelope at a time in the rear paper feed slot. See the 1 sheet Epson Bright White Paper 80 sheets - Epson Presentation Paper Matte Epson Premium Presentation 20 sheets - Paper Matte Epson Ultra Premium Presentation - Epson XP-8500 | Users Guide - Page 64
Paper Matte Double-sided 1 sheet Epson Photo Quality Self-adhesive Sheets Epson Iron-on Cool Peel Transfer paper Epson Brochure & Flyer Paper Matte Double-sided Envelopes 10 envelopes Parent topic: Loading Paper Related references Double-sided Printing Capacity Cassette 1 (upper cassette) 20 - Epson XP-8500 | Users Guide - Page 65
Related references Paper Loading Capacity Available Epson Papers You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the - Epson XP-8500 | Users Guide - Page 66
Photo Paper Glossy 4 × 6 inches (102 × 152 mm) 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) Glossy 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 - Epson XP-8500 | Users Guide - Page 67
topic: Loading Paper Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss - Epson XP-8500 | Users Guide - Page 68
Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Presentation Paper Matte Presentation Matte Epson Premium Photo Paper Semi-gloss - Epson XP-8500 | Users Guide - Page 69
or Media Type Settings - Printer Software For this paper Select this paper Type or Media Type setting Plain paper Plain Paper/Bright White Paper Epson Bright White Paper Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Ultra Premium Photo Paper Glossy - Epson XP-8500 | Users Guide - Page 70
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover - Epson XP-8500 | Users Guide - Page 71
(4.5 mm) from the edge of the scanner glass. 3. If you are copying two book pages onto one sheet, place the book as shown to copy the first page, then turn the book as shown to copy the second page. 4. Close the document cover gently to keep your original in place. Parent topic: Placing Originals - Epson XP-8500 | Users Guide - Page 72
glass. 2. Load the paper you want to print on. 3. Press the home button, if necessary. 4. Select Copy. You see a screen like this: 5. To print more than one copy, select Copies and use the displayed keypad to enter the number of copies. 6. Change any of the displayed settings as necessary. 72 - Epson XP-8500 | Users Guide - Page 73
Settings to view and change additional copy settings, if necessary. 8. Select Preview to preview your copy on the LCD screen. 9. When you are ready to copy, press the Copy icon. Note: To cancel printing, select Cancel. Parent topic: Copying Related references Available Epson Papers Related topics - Epson XP-8500 | Users Guide - Page 74
1>1-Sided 1>2-Sided Density selector Varying levels Description Copies the document in black and white Copies the document in color Select to make 2-sided want to use. Copies each page of the original onto an individual sheet Copies multiple page documents onto one sheet. Scroll down and select - Epson XP-8500 | Users Guide - Page 75
Parent topic: Copying 75 - Epson XP-8500 | Users Guide - Page 76
software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions. Printing with Windows Printing with the Built-in Epson Driver - Epson XP-8500 | Users Guide - Page 77
help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded - Epson XP-8500 | Users Guide - Page 78
photo, select the Color setting. • To print text and graphics in black or shades of gray, select the Black/Grayscale setting. 11. To print on both sides of the paper, select a 2-Sided Printing option. 12. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper - Epson XP-8500 | Users Guide - Page 79
Multi-Page Printing Options - Windows Parent topic: Printing with Windows Related references Borderless Paper Type Compatibility Paper or Media Type Settings - Printer Software Related tasks Selecting Double-sided Printing Settings - Windows Printing Your Document or Photo - Windows Paper Source - Epson XP-8500 | Users Guide - Page 80
the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper - Epson XP-8500 | Users Guide - Page 81
and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the short edge - Epson XP-8500 | Users Guide - Page 82
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 82 - Epson XP-8500 | Users Guide - Page 83
software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8. Click OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed - Epson XP-8500 | Users Guide - Page 84
Adjustment window to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in - Epson XP-8500 | Users Guide - Page 85
change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page percentage. Select the percentage in the % menu. 2. Select one of the following Color Correction options: • Select Automatic to automatically - Epson XP-8500 | Users Guide - Page 86
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3. To add the following features, click the Watermark Features - Epson XP-8500 | Users Guide - Page 87
Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones - Epson XP-8500 | Users Guide - Page 88
printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options Print Text in Black Prints colored text in black. For Color Text Prints colored text on a background pattern or underlined. For Color Graphs and Images Prints - Epson XP-8500 | Users Guide - Page 89
can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page. Note: These settings are not saved with your document. You can select to - Epson XP-8500 | Users Guide - Page 90
. Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab. You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 90 - Epson XP-8500 | Users Guide - Page 91
to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 91 - Epson XP-8500 | Users Guide - Page 92
to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing - Epson XP-8500 | Users Guide - Page 93
and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Allow - Epson XP-8500 | Users Guide - Page 94
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows 94 - Epson XP-8500 | Users Guide - Page 95
check ink cartridge status. • To cancel printing, click . • To see print jobs waiting to print, click Print Queue. • To check ink status, click Consumables Status. Parent topic: Printing Your Document or Photo - Windows Selecting Default Print Settings - Windows When you change your print settings - Epson XP-8500 | Users Guide - Page 96
the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows - Epson XP-8500 | Users Guide - Page 97
the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing - Epson XP-8500 | Users Guide - Page 98
update feature, you can check for updates manually. Parent topic: Printing with Windows Related tasks Checking for Software Updates Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in - Epson XP-8500 | Users Guide - Page 99
built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store. You cannot download and install any Epson product software from the Epson website - Epson XP-8500 | Users Guide - Page 100
to your product software on Epson's support website. Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or - Epson XP-8500 | Users Guide - Page 101
3. Select your product as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. You see the expanded printer settings window for your product: 101 - Epson XP-8500 | Users Guide - Page 102
options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such as those - Epson XP-8500 | Users Guide - Page 103
setting you want to use. 12. Select any of the available print options. Paper Source Options - Mac Print Quality Settings - Mac Print Options - Mac Parent topic: Printing on a Mac Related references Paper or Media Type Settings - Printer Software Related tasks Selecting Page Setup Settings - Mac 103 - Epson XP-8500 | Users Guide - Page 104
paper in the rear feed slot as the paper source. Parent topic: Selecting Basic Print Settings - Mac Print Quality Settings - Mac You can select any of the Print Quality settings to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting - Epson XP-8500 | Users Guide - Page 105
Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup - Epson XP-8500 | Users Guide - Page 106
Paper Type Compatibility Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet - Epson XP-8500 | Users Guide - Page 107
pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the Mac OS version you are using. 1. Select one of the Two-sided - Epson XP-8500 | Users Guide - Page 108
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test - Epson XP-8500 | Users Guide - Page 109
-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before - Epson XP-8500 | Users Guide - Page 110
the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing on a Mac Color Matching and Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using - Epson XP-8500 | Users Guide - Page 111
Mac You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options - Epson XP-8500 | Users Guide - Page 112
you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed. Permit temporary black printing Allows you to print using black ink when color ink is - Epson XP-8500 | Users Guide - Page 113
switches to the other cassette when one of the cassettes runs out of paper. High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish - Epson XP-8500 | Users Guide - Page 114
can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click or Delete - Epson XP-8500 | Users Guide - Page 115
scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a the product software and connected the product to your computer or network. Note: Restart your computer after installing the product software to - Epson XP-8500 | Users Guide - Page 116
Services for Devices) on the computer. 6. Follow the instructions in the next sections to complete your scan. Scanning to a Connected Computer Control Panel Scanning Options Changing as your product. You can save the scanned file as a JPEG or PDF file, or attach it to an email. You can also set up - Epson XP-8500 | Users Guide - Page 117
Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning. 2. Press the home button, if - Epson XP-8500 | Users Guide - Page 118
select USB Connection. 7. Select Save as PDF and choose one of the following options: • Save as JPEG to save the scanned scanned image as a JPEG file. • Save as PDF to save the scanned document or image as a PDF file. • Attach to email to open the default email software on your computer and save the - Epson XP-8500 | Users Guide - Page 119
highest quality printing Select the page size for change the default scan settings your product uses when you scan to your computer using the product buttons. You do this using the Event Manager program. 1. Do one of the following to open Event Manager: • Windows 10: Click and select EPSON Software - Epson XP-8500 | Users Guide - Page 120
in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. • Windows 10: Click and select EPSON > Epson Scan 2. • Windows 8.x: Navigate to the Apps screen and select - Epson XP-8500 | Users Guide - Page 121
You see an Epson Scan 2 window like this: 121 - Epson XP-8500 | Users Guide - Page 122
cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note - Epson XP-8500 | Users Guide - Page 123
You see an Epson Scan 2 window like this: 123 - Epson XP-8500 | Users Guide - Page 124
your device or a cloud service, e-mail it, or print it. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows - Epson XP-8500 | Users Guide - Page 125
You see this window: 125 - Epson XP-8500 | Users Guide - Page 126
2 previews your original and displays the results in the Epson Scan 2 window. 10. Select any of the additional settings that you want to use on the Main Settings tab. 11. Do one of the following: • If you're scanning in Document Mode, select any of the additional settings that you want to - Epson XP-8500 | Users Guide - Page 127
You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment pages in a job, including rotating pages and changing the page order. Note: To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF - Epson XP-8500 | Users Guide - Page 128
Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be the scanned image. This setting is available only if you select Grayscale or Black & White as the Image Type setting. Brightness Adjusts the overall lightness - Epson XP-8500 | Users Guide - Page 129
the text in a searchable PDF. In a searchable PDF, text is recognized using Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here - Epson XP-8500 | Users Guide - Page 130
in the document text is selected as the Text Language setting. 10. Click OK. 11. Confirm the File Name setting and select a Folder setting for your document. 12. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Image Format Options You can select - Epson XP-8500 | Users Guide - Page 131
for exchanging data between many programs, such as graphic and DTP software. Multi-TIFF (*.tif) A TIFF file format when multiple pages are saved to the same file, allowing you to edit the images using a compatible program. PDF (*.pdf) A document format that is readable by Windows and Mac systems - Epson XP-8500 | Users Guide - Page 132
dpi • Print/fax/convert to editable text (OCR)/create searchable PDF: 200 to 300 dpi Parent topic: Scanning in Epson Scan 2 software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software - Epson XP-8500 | Users Guide - Page 133
2. Do one of the following to open Easy Photo Scan: • Windows 10: Click and select EPSON Software > Easy Photo Scan. Select your versions): Click or Start, and select All Programs or Programs. Select Epson Software > Easy Photo Scan. Select your product and click OK, if necessary. • - Epson XP-8500 | Users Guide - Page 134
filename. 6. To edit the scanned image, click the Edit icon and select one of the displayed options. Note: See the Easy Photo Scan help for additional see all of them. The available icons may vary, depending on the software version you are using. Parent topic: Scanning to Online Destinations Using - Epson XP-8500 | Users Guide - Page 135
You see a window like this: Note: If you have already configured a Facebook account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3. Click Login. 4. On the Application Authentication screen, - Epson XP-8500 | Users Guide - Page 136
5. Select an album from the Album list. Note: If you cannot select an album, make sure the Setting Name is set to (No Selection), click Login to log in to your Facebook account, and try again. If you want to create a new album, you must create it directly in Facebook. 6. Select the image format for - Epson XP-8500 | Users Guide - Page 137
You see a window like this: Note: If you have already configured a Google Photos account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3. Click Login. 4. On the Application Authentication - Epson XP-8500 | Users Guide - Page 138
7. Select an album from the Album list. Note: If you cannot select an album, make sure the Setting Name is set to (No Selection), click the Login button to log into your Google Photos account, and try again. If you want to create a new album, you must create it directly in Google Photos. 8. Select - Epson XP-8500 | Users Guide - Page 139
You see a window like this: Note: If you have already configured an Evernote account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Select a notebook from the Notebook list. Note: If you want to create a new notebook, - Epson XP-8500 | Users Guide - Page 140
7. If you want to save the current settings, click Edit, or the Setting Name or Destination Name field, and select Save As. Enter a name for the setting and click OK. 8. Click Send to upload the images to your Evernote account, or click Cancel to cancel the operation. Parent topic: Scanning to - Epson XP-8500 | Users Guide - Page 141
, the images are uploaded to that folder. If the folder does not exist, a new folder with that name is created. 6. If you want to replace existing files with the same name with the uploaded images, click the Overwrite file(s) with the same name checkbox. 7. Click Check Connection to test whether - Epson XP-8500 | Users Guide - Page 142
Enter the Web Folder URL in the Address field. 4. Enter the login information in the User Name and Password fields. 5. If you want to replace existing files with the same name with the uploaded images, click the Overwrite file(s) with the same name checkbox. 6. Click Check Connection to test whether - Epson XP-8500 | Users Guide - Page 143
using Easy Photo Scan. Note: With Windows, Easy Photo Scan supports Microsoft Outlook 2000/2002/2003/2007/2010 (x86)/2013 (x86) and Windows Mail/Windows Live Mail. If you do not have one of these email applications, Easy Photo Scan saves the images, but the email - Epson XP-8500 | Users Guide - Page 144
4. If there are options for the selected file format, click Options or Option and select the options you want. 5. Do one of the following: • Windows: Click Browse to choose the folder where you want to save the images. Then click OK to save the images to - Epson XP-8500 | Users Guide - Page 145
Epson JPEG File Settings You can select from the following settings in the displayed on a web browser. Progressive: Images are rendered in low resolution in a web browser, then replaced with a higher resolution. Allows the ICC profile (information on color reproducibility of scanned image) to be - Epson XP-8500 | Users Guide - Page 146
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Epson TIFF and Multi-TIFF File Settings You can select from the following scanned image) to be embedded in the image. Programs that use color management software will display the colors of the image using the ICC profile. 146 - Epson XP-8500 | Users Guide - Page 147
Parent topic: Scanning to Online Destinations Using Easy Photo Scan 147 - Epson XP-8500 | Users Guide - Page 148
Using Memory Cards with Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into the memory card slot on - Epson XP-8500 | Users Guide - Page 149
Note: Do not force the card all the way into the slot. Insert it only until it meets resistance. The memory card access light flashes and then stays lit. Caution: Do not remove the memory card or turn off your product while the memory card access light is flashing, or you may lose data from the - Epson XP-8500 | Users Guide - Page 150
× 80 pixels to 10200 × 10200 pixels Up to 2GB Up to 9990 Note: DCF 2.0 files stored in a camera's built-in memory are not supported. Parent topic: Inserting a Memory Card Related references Memory Card Specifications Removing a Memory Card After you finish working with a memory card, check to make - Epson XP-8500 | Users Guide - Page 151
is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Printing from a Memory Card See these sections to print photos from a memory card inserted into your product: Viewing and Printing Photos Printing Photo Layouts from a Memory Card Printing - Epson XP-8500 | Users Guide - Page 152
as you view them on the LCD screen. 1. Press the home button, if necessary. 2. Select Print Photos. 3. Select Print. 4. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print. • Select Single View, select the thumbnail of the photo you want to - Epson XP-8500 | Users Guide - Page 153
paper loaded in Cassette 2 when the first cassette is empty (load the same size and type of paper in both cassettes when selecting this option) Prints onto paper loaded in the rear paper feed slot Expands the image to the edge of the paper (slight cropping may occur) Leaves a small margin - Epson XP-8500 | Users Guide - Page 154
in a photo by cameras that have a built-in GPS feature Parent topic: Viewing and Printing Photos Related tasks Viewing and Printing Photos From the LCD Screen Printing Photo Layouts from a Memory Card You can print one or more photos from a memory card in special layouts on various sizes of photo - Epson XP-8500 | Users Guide - Page 155
You see this screen: 5. Select one of the layout options. You see this screen: 6. Select the size and type of the paper you loaded, and where you loaded it. 7. Select Select Photo and do one of the following to select your photos: • Select the thumbnail images of the photos you want to print. 155 - Epson XP-8500 | Users Guide - Page 156
your photos in a layout. 2-up, 4-up, 8-up, or 20-up Print 2, 4, 8, or 20 photos on one sheet. Upper ½ or Lower ½ Print one photo in the upper or lower half of the sheet. Photo ID Prints 4 ID-sized photos on one sheet. Jewel Upper Prints one photo on the upper half of a folded jewel case insert - Epson XP-8500 | Users Guide - Page 157
sure plain paper is loaded and your memory card is inserted. 1. Press the home button, if necessary. 2. Select Various prints. 3. Select Greeting Card. 4. Select Select Photo and Print Template. 5. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to - Epson XP-8500 | Users Guide - Page 158
all photos, select the menu icon and select Select all photos. 6. Select Print Settings. 7. Select Letter as the Paper Size to print a template for three cards on one letter-size sheet or 4x6in to print a template for one card. 8. Select the Paper Type and Layout settings, as necessary. 9. Select - Epson XP-8500 | Users Guide - Page 159
greeting card message within the box. You can write it in by hand, print a message and paste it into the box, or draw a picture. 4. Press the home button and select Various prints > Greeting Card > Print Using the Template. 5. Follow the instructions on the LCD screen to place the template facedown - Epson XP-8500 | Users Guide - Page 160
's file sharing settings. Caution: Remove the memory card before you change this setting or you may lose data from the memory card. , if necessary. 3. Select Settings. 4. Select File Sharing Setup. 5. Select your connection type. Parent topic: Transferring Photos printing from the memory card. 160 - Epson XP-8500 | Users Guide - Page 161
1. Make sure your product is connected to a computer. 2. Insert a memory card into a memory card slot on your product. 3. Do one of the following to access your memory card files from your computer: • Windows: Open the Computer, My Computer, Windows Explorer, or File Explorer utility, then - Epson XP-8500 | Users Guide - Page 162
a digital camera that supports PictBridge printing, you can print your photos directly from the camera. Check your camera manual to see if it is compatible. Note: Your photos must be in JPG format and sized from 80 × 80 to 10200 × 10200 pixels. Epson cannot guarantee the compatibility of your camera - Epson XP-8500 | Users Guide - Page 163
2. Press the arrow buttons to select Settings. 3. Select Camera print settings. 163 - Epson XP-8500 | Users Guide - Page 164
Print Settings. 5. Select the print settings you want to use. 6. When you are done, press . 7. Select Photo Adjustments. 8. Select the photo adjustments you want to use. 9. When you are done, press the home button to exit. After you select settings, you are ready to connect your camera and print - Epson XP-8500 | Users Guide - Page 165
2 when the first cassette is empty (load the same size and type of paper in both cassettes when selecting this option) Rear Paper Feed Slot Prints onto paper loaded in the Rear Paper Feed Slot Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border - Epson XP-8500 | Users Guide - Page 166
Turns off automatic cropping Provides lower quality for draft printing Provides good quality for most prints Provides the highest quality for important prints Does not print the date on which the photo was taken Prints the date on which the photo was taken Prints text that you added in your camera - Epson XP-8500 | Users Guide - Page 167
content detected Best for photos of people Best for photos of landscapes Best for photos taken at night Uses your camera's PRINT Image Matching or Exif Print adjustments Turns off automatic adjustments; see Note below Does not automatically fix the red-eye effect in photos Automatically fixes the - Epson XP-8500 | Users Guide - Page 168
compatible (DPS over IP). 1. Remove any memory cards from the product. 2. Load the paper you want to use for printing. print a Network Status sheet to view your product's network settings. 5. Follow the instructions that came with your camera to select and print your photos. When you finish printing - Epson XP-8500 | Users Guide - Page 169
not supported. Parent topic: Viewing or Printing from a USB Flash Drive or External Device Connecting and Using a USB Flash Drive or External Device Before you connect your thumb drive or device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of - Epson XP-8500 | Users Guide - Page 170
on the front of your product. 4. Insert storage media (such as a CD) into your drive, if necessary. 5. Select the photos to print from the LCD screen. When you finish printing, make sure the access light on the device is not flashing, then remove or disconnect it from the product. Caution: Do not - Epson XP-8500 | Users Guide - Page 171
Coloring Book Pages Printing Personalized Note Paper Printing Lined Paper, Graph Paper, and Music Sheets Printing Calendar Pages Printing Coloring Book Pages You can create a coloring book page from a photo on your memory card, or from a photo or drawing placed on the scanner glass. 1. Load one of - Epson XP-8500 | Users Guide - Page 172
following settings: • Density to make the print lighter or darker • Line Detection to change the amount of detail in the print 9. Select Copies and use the numeric keypad Originals on the Product Printing Personalized Note Paper You can print lined or unlined note paper with one of your own photos - Epson XP-8500 | Users Guide - Page 173
4. Select Various prints and press the OK button. 5. Select Writing Papers. 6. Select one of the layout options. Note: View the images for each option to preview the design layout. 7. Select the size and type of the paper you loaded, and where you loaded it. 8. Select Select photo. 173 - Epson XP-8500 | Users Guide - Page 174
9. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print. • Select Single View, select the thumbnail of the photo you want to print, then press the left or right arrow buttons to scroll through and select additional photos. You can also select - Epson XP-8500 | Users Guide - Page 175
3. Press the arrow buttons to select Various prints. 4. Select Ruled paper. 5. Select one of the layout options. Note: View the images for each option to preview the design layout. 6. Select the size and type of the paper you loaded, and where you loaded it. 7. Select To Check Printing. 175 - Epson XP-8500 | Users Guide - Page 176
You can create and print a weekly or monthly calendar page. 1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size. 2. Press the home button, if necessary. 3. Select Various prints. 4. Select Calendar. 5. Select one of the calendar format - Epson XP-8500 | Users Guide - Page 177
Date. 8. Select the year and month, and select OK. 9. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print. • Select Single View, select the thumbnail of the photo you want to print, then press the left or right arrow buttons to scroll through - Epson XP-8500 | Users Guide - Page 178
label onto a new CD/DVD/Blu-ray Disc • Use your product's control panel to print photos from a memory card onto a CD/DVD/Blu-ray Disc • Print text and images from your computer using the Epson Print CD software You can also use your product's control panel to create a jewel case insert with photos - Epson XP-8500 | Users Guide - Page 179
(4 mm) of the center hole, you may need to adjust the inner diameter setting using the control panel or Epson Print CD software. 1. Burn your files, music, or video onto your disc before printing on it. 2. Press the home button, if necessary. 3. Raise the control panel all the way up. 4. Make sure - Epson XP-8500 | Users Guide - Page 180
5. Slide out cassette 2 and remove the CD/DVD tray from beneath the cassette. 6. Slide cassette 2 back into your product. 7. Place a CD or DVD on the CD/DVD tray with the printable side faceup. Press on the center of the CD or DVD to make sure it is secure in the tray. Note: Be sure to fully seat - Epson XP-8500 | Users Guide - Page 181
not turn off the product with a CD or DVD loaded in it. Always remove the disc first. Parent topic: Printing on CDs/DVDs Removing a Printed CD/DVD After your CD or DVD is printed, the tray extends automatically. 1. Pull the CD/DVD tray out of the product and remove your CD or DVD - Epson XP-8500 | Users Guide - Page 182
tray into the storage slot beneath the cassette. 3. Slide cassette 2 back into your product. Caution: After printing, handle the CD or DVD carefully. You may need to wait up to 24 hours for the ink to dry fully before inserting it in a drive, depending on the type of disc you used. Keep - Epson XP-8500 | Users Guide - Page 183
directly onto an ink jet-printable CD or DVD. If you want, you can first print a test design on plain paper. 1. Load the CD, DVD, or plain paper you want to print on. 2. Press the home button, if necessary. 3. Select Various prints. 4. Select Copy to CD/DVD. 5. Follow the instructions on the LCD - Epson XP-8500 | Users Guide - Page 184
Printable Area Specifications Related tasks Loading a CD/DVD Placing a CD/DVD on the Scanner Glass Related topics Placing Originals on the Product Printing Photos from a Memory Card Onto a CD/DVD You can print one or more photos from a memory card directly onto a CD/DVD. If you want, you can first - Epson XP-8500 | Users Guide - Page 185
instructions on the screen to select your photo or photos. 8. When you see the screen to adjust the inner and outer diameter of your CD or DVD, adjust the settings if necessary, and select Select Type. You see this screen: 9. Select one of the options shown on the screen. If printing a test print - Epson XP-8500 | Users Guide - Page 186
on a CD/DVD jewel case insert. Your product automatically resizes the photo to fit, but you can also print multiple thumbnail images formatted to fit on a jewel case insert. After the insert is printed, you can cut and fold it to fit. 1. Insert a memory card into a memory card slot on your product - Epson XP-8500 | Users Guide - Page 187
Copy to CD/DVD. 6. Select Print on Jewel case. 7. Select one of the following options: • Jewel Upper to print one photo on the upper half of the insert. • Jewel Index to print 24 or 48 thumbnail images on the insert. 8. Select your paper size and type. 9. Follow the instructions on the LCD screen to - Epson XP-8500 | Users Guide - Page 188
S; you must obtain software only from the Windows Store. Starting Epson Print CD - Windows Printing Your CD/DVD Design - Windows Starting Epson Print CD - Mac Printing Your CD/DVD Design - Mac Parent topic: Printing on CDs/DVDs Starting Epson Print CD - Windows You can use Epson Print CD to design - Epson XP-8500 | Users Guide - Page 189
you start. 1. Open your file in Epson Print CD and click Print. You see a screen like this: 2. Make sure your product is selected as the Printer setting. 3. To see how your design will look without printing on the disc, click Test Print and follow the instructions on the screen. 4. When you are - Epson XP-8500 | Users Guide - Page 190
a Computer Related tasks Starting Epson Print CD - Windows Starting Epson Print CD - Mac You can use Epson Print CD to design your disc by importing photos, adding text, and creating special effects. 1. Open the Epson Print CD program in the Applications > Epson Software > Print CD folder on your - Epson XP-8500 | Users Guide - Page 191
start. 1. Open your file in Epson Print CD and select Print from the File menu. You see a screen like this: 2. Make sure your product is selected as the Printer setting. 3. To see how your design will look without printing on the disc, select Test Print and follow the instructions on the screen. 191 - Epson XP-8500 | Users Guide - Page 192
4. When you are ready to print on the disc, click the Print button on the screen. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions. Parent topic: Printing on CDs/DVDs from a Computer Related tasks Starting Epson Print CD - Mac 192 - Epson XP-8500 | Users Guide - Page 193
Box Status Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Replacing the Maintenance Box Check Cartridge and Maintenance Box Status Your product and its software - Epson XP-8500 | Users Guide - Page 194
Print Supply Status Sheet. 4. If you want to replace an ink cartridge, select Replace Ink Cartridge(s) and follow the on-screen instructions. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Checking Cartridge and Maintenance Box Status - Epson XP-8500 | Users Guide - Page 195
You see this window: 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate - Epson XP-8500 | Users Guide - Page 196
the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Printing with Expended Color - Epson XP-8500 | Users Guide - Page 197
Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 3. Do the following as necessary: • You can update the ink cartridge and maintenance box - Epson XP-8500 | Users Guide - Page 198
cartridge" indicator comes on. Ink Cartridge Part Numbers Parent topic: Replacing Ink Cartridges and Maintenance Boxes Ink Cartridge Part Numbers Note: For best printing results, use up a cartridge within 6 months of opening the package. Maintenance box part number: T3661 Ink color Photo Black - Epson XP-8500 | Users Guide - Page 199
topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you - Epson XP-8500 | Users Guide - Page 200
3. Lift up the scanner unit. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable or the metal bar inside the product. 200 - Epson XP-8500 | Users Guide - Page 201
4. Push in the blue tab to unlock the ink cartridge you are replacing. Then lift the ink cartridge as shown to remove it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out - Epson XP-8500 | Users Guide - Page 202
Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. 6. Remove the new ink cartridge from the package. Caution: Do not touch the areas shown here. Doing so may prevent normal operation and printing. 202 - Epson XP-8500 | Users Guide - Page 203
save the cap so you can recap ink cartridges before storing or disposing of them. Caution: Do not remove any other labels or seals, or ink will leak. 8. Insert the ink cartridge at a slight angle into the ink cartridge holder as shown. Then press the ink cartridge down as shown until it clicks into - Epson XP-8500 | Users Guide - Page 204
and you may not be able to print. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Printing with Black Ink and Expended Color Cartridges When a color or photo black ink cartridge is expended, you can temporarily continue - Epson XP-8500 | Users Guide - Page 205
Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Related topics Loading Paper Printing with Expended Color Cartridges - Mac If printing stops, you can - Epson XP-8500 | Users Guide - Page 206
in your print application. 11. Select Print Settings from the pop-up menu. 12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 13. Select the Grayscale option. 14. Click Print to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges 206 - Epson XP-8500 | Users Guide - Page 207
document you are printing. • Click Disable this feature to continue using the remaining black ink. Note: If you disable this feature, it remains disabled until you install a new black ink cartridge. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Replacing the Maintenance Box Make sure - Epson XP-8500 | Users Guide - Page 208
1. Make sure the product is not printing. 2. Remove the new maintenance box from its package. Caution: Do not touch the green chip on the maintenance box. 3. Open the front cover and use it to slide out the lower paper cassette. 4. Raise the control panel. 5. Use a flat-head screwdriver to loosen - Epson XP-8500 | Users Guide - Page 209
a doctor right away. Keep the maintenance box out of the reach of children and do not drink the ink. 7. Place the used maintenance box in the plastic bag that came with the new maintenance box. Seal the bag and dispose of it carefully. 8. Insert the new maintenance box into the holder and push it - Epson XP-8500 | Users Guide - Page 210
9. Insert the maintenance box cover into the tabs on the printer as shown and tighten the screw to secure the cover. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box 210 - Epson XP-8500 | Users Guide - Page 211
Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Aligning the Print Head Using the Product Control Panel Cleaning the Paper Guide - Epson XP-8500 | Users Guide - Page 212
the control panel on your product. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select - Epson XP-8500 | Users Guide - Page 213
You see a screen like this: 6. Select Print. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 213 - Epson XP-8500 | Users Guide - Page 214
, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Checking the - Epson XP-8500 | Users Guide - Page 215
You see a window like this: 4. Click Print. 215 - Epson XP-8500 | Users Guide - Page 216
pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first. Cleaning the Print Head Using the Product Control Panel Cleaning the - Epson XP-8500 | Users Guide - Page 217
Parent topic: Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure - Epson XP-8500 | Users Guide - Page 218
you don't see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning Related tasks Loading Paper in Cassette - Epson XP-8500 | Users Guide - Page 219
3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers - Epson XP-8500 | Users Guide - Page 220
you don't see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning Related tasks Loading Paper in Cassette - Epson XP-8500 | Users Guide - Page 221
4. Select Maintenance. You see a screen like this: 5. Select Print Head Alignment . 6. Select one of the following options: • Vertical Alignment if your printout is blurry. • Horizontal Alignment if your printout contains horizontal banding. 7. Follow the on-screen instructions to print an alignment - Epson XP-8500 | Users Guide - Page 222
. 9. Select Done. Parent topic: Adjusting Print Quality Related tasks Loading Paper in Cassette 1 (Upper Cassette) Loading Paper in Cassette 2 (Lower Cassette) Loading Paper in the Rear Paper Feed Slot Cleaning the Printer Head Path Cleaning the Paper Guide If you see ink on the back of a printout - Epson XP-8500 | Users Guide - Page 223
the paper source you want to clean, if necessary. 6. Follow the on-screen instructions to clean the paper guide. 7. Repeat these steps as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality Related tasks Loading Paper in Cassette 1 (Upper Cassette) Loading Paper in - Epson XP-8500 | Users Guide - Page 224
Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Cleaning the Printer Head Path Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year - Epson XP-8500 | Users Guide - Page 225
2. Unplug the power cable. 3. Disconnect any connected cables. 4. Remove both paper cassettes. 5. Place the product on its right side. Warning: Be careful not to trap your fingers under the product. 225 - Epson XP-8500 | Users Guide - Page 226
Cleaning and Transporting Your Product Cleaning the Printer Head Path If the print quality has not improved after aligning the print head and cleaning the paper path, the printer head path inside the printer may be smeared with ink. To clean the printer head path, use the following: • Several cotton - Epson XP-8500 | Users Guide - Page 227
any connected cables. 4. Lift up the scanner unit. 5. Using the flashlight, check the translucent film shown here for ink smears. 1 Translucent film 2 Print head rail Caution: Do not touch the print head rail or you may not be able to print. Do not wipe off the grease on the rail. 227 - Epson XP-8500 | Users Guide - Page 228
damage the printer. 7. Use a new, dry cotton swab to dry the translucent film. 8. Repeat steps 6 and 7 as necessary to clean all ink smears. 9. Your Product Related tasks Aligning the Print Head Using the Product Control Panel Cleaning the Paper Guide Transporting Your Product If you need - Epson XP-8500 | Users Guide - Page 229
the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink to - Epson XP-8500 | Users Guide - Page 230
3. Secure the ink cartridge holder to the case with tape and the included protective material. 230 - Epson XP-8500 | Users Guide - Page 231
Caution: Do not touch or place tape on the white flat cable or the metal bar inside the product; otherwise, you may damage your product. 4. Lower the scanner unit. 5. Remove all the paper from the product. 6. Remove any memory cards inserted in the product. 7. Unplug the power cable. 8. Disconnect - Epson XP-8500 | Users Guide - Page 232
product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product. If print quality has declined when you print again, clean and align the print head. Parent topic: Cleaning and Transporting Your Product Related concepts - Epson XP-8500 | Users Guide - Page 233
Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems Solving Scanning Problems Solving Scanned Image Quality Problems Solving Memory Card Problems Solving USB Device Problems Solving CD/DVD Problems Uninstall Your Product Software - Epson XP-8500 | Users Guide - Page 234
life and the message will be displayed until the ink pad is replaced. Contact Epson for support. (To resume printing, select OK.) The printer's ink pad is at the end of its service life. Please contact Epson support. The ink pad is at the end of its service life. Turn off the product and contact - Epson XP-8500 | Users Guide - Page 235
is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part. Parent topic: Solving Problems Related tasks Checking for Software Updates Using AirPrint Related topics Solving Paper Problems Wi-Fi or Wired Networking Running - Epson XP-8500 | Users Guide - Page 236
. The nozzle pattern prints. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected - Epson XP-8500 | Users Guide - Page 237
your printer software. • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems Related concepts Print - Epson XP-8500 | Users Guide - Page 238
using the power button. Parent topic: Solving Setup Problems Noise After Ink Installation If you hear noises from your product after installing ink, check the following: • The first time you install ink cartridges, the product must charge its print head. Wait until charging finishes before you turn - Epson XP-8500 | Users Guide - Page 239
correct port is shown in the printer properties. • If you see any error message or your software does not install correctly in Windows, you may not have software installation privileges. Contact your system administrator. Parent topic: Solving Setup Problems Related concepts Uninstall Your Product - Epson XP-8500 | Users Guide - Page 240
that suddenly disconnects, the Wi-Fi direct password on your device may have been changed. If necessary, delete the existing DIRECT-xxxxxxxx connection settings from your device and enter a new password. See your device documentation for instructions. Parent topic: Solving Network Problems 240 - Epson XP-8500 | Users Guide - Page 241
your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your router, reinstall your product software to connect to the new router. Note: If you are using a 5 GHz - Epson XP-8500 | Users Guide - Page 242
via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit, make sure you select one of the WPS service provider for instructions. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Cannot Print Over a Network If you cannot print - Epson XP-8500 | Users Guide - Page 243
. If necessary, reinstall your software. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related tasks Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over - Epson XP-8500 | Users Guide - Page 244
your router documentation or contact your internet service provider for instructions. • If you are scanning a large software on your wireless router or access point. Parent topic: Solving Network Problems Related tasks Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson - Epson XP-8500 | Users Guide - Page 245
sure your product software is installed correctly. • Make sure your product is level (not tilted). Parent topic: Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is - Epson XP-8500 | Users Guide - Page 246
the cassette printable side down. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Rear Cover Paper Jam Problems Inside the Product If you see a message that - Epson XP-8500 | Users Guide - Page 247
3. Lift the scanner unit and remove any jammed paper inside. 247 - Epson XP-8500 | Users Guide - Page 248
Caution: Do not touch the flat white cable or the metal bar inside your product. 4. Close the scanner unit. 248 - Epson XP-8500 | Users Guide - Page 249
check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Rear Cover Related tasks Cancelling Printing Using a Product Button Paper Jam Problems in the Paper Cassette If you see a message that paper - Epson XP-8500 | Users Guide - Page 250
Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover Related tasks Cancelling Printing Using a Product Button Paper Jam Problems in the Rear Cover If you see a message that paper has jammed in the rear cover, follow the - Epson XP-8500 | Users Guide - Page 251
or Media Type Settings - Printer Software Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: When printing using AirPrint, the available - Epson XP-8500 | Users Guide - Page 252
a test page prints. If the test page prints, check to see if your product software is installed correctly. • In Windows, make sure your product is selected as the default printer. • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings - Epson XP-8500 | Users Guide - Page 253
the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure software. • Select a lower print quality setting. • Make sure the ink drying time has not been increased for double-sided printing. • Windows: Click the Maintenance - Epson XP-8500 | Users Guide - Page 254
Paper or Media Type Settings - Printer Software Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Solving Page Layout and Content Problems Check these sections if you have - Epson XP-8500 | Users Guide - Page 255
for multiple copies. Parent topic: Solving Page Layout and Content Problems Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are - Epson XP-8500 | Users Guide - Page 256
use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Border Appears on Borderless - Epson XP-8500 | Users Guide - Page 257
. Parent topic: Solving Page Layout and Content Problems Related references Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Incorrect Characters Print If incorrect characters appear - Epson XP-8500 | Users Guide - Page 258
use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Related topics Loading Paper - Epson XP-8500 | Users Guide - Page 259
product software. • Align the print head. • You may need to replace the ink cartridges. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Paper or Media Type Settings - Printer Software Related tasks Aligning the Print Head - Epson XP-8500 | Users Guide - Page 260
a support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches - Epson XP-8500 | Users Guide - Page 261
have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink cartridges may be old or low on ink, and you may need to replace them. • Make sure the paper type setting matches the type of paper you loaded - Epson XP-8500 | Users Guide - Page 262
. • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink cartridges may be old or low on ink, and you may need to replace them. 262 - Epson XP-8500 | Users Guide - Page 263
the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and - Epson XP-8500 | Users Guide - Page 264
and Cameras control panel. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your product - Epson XP-8500 | Users Guide - Page 265
than the minimum requirements. If necessary, increase your system's memory. • In Epson Scan 2, turn off Quiet Mode on the Scan tab. • If you are Not Match Original Colors Scanned Image Edges are Cropped Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists - Epson XP-8500 | Users Guide - Page 266
• If you are scanning using the Epson Scan 2 Black & White setting, adjust the Threshold setting and scan again. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, - Epson XP-8500 | Users Guide - Page 267
the Brightness setting. • If the Image Type is set to Black & White, select Text Enhancement. If the Image Type is set to Color or Grayscale, change the Text Enhancement setting to High. Parent topic: Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple - Epson XP-8500 | Users Guide - Page 268
Parent topic: Solving Scanned Image Quality Problems Related tasks Scanning in Epson Scan 2 Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems: monitors use RGB (red, - Epson XP-8500 | Users Guide - Page 269
Device Connecting and Printing from a Camera Cannot Transfer Photos to or from a Memory Card or Device If you have problems transferring photos to or from a memory card or USB device inserted in your product, try these solutions: • Make sure your memory card or device is compatible with the product - Epson XP-8500 | Users Guide - Page 270
sure your device is compatible with the product. • Make sure the files on your device are in the correct format. • If you see an exclamation point on the photo selection screen, the image file format is not supported. Parent topic: Solving USB Device Problems Related references External USB Device - Epson XP-8500 | Users Guide - Page 271
is compatible with the product. Parent topic: Solving USB Device Problems Problems Related references External USB Device Specifications Solving CD/DVD Problems Check these sections if you have problems printing on a CD/DVD with your product. CD/DVD Jam Problems Image Not Centered on CD/DVD Ink - Epson XP-8500 | Users Guide - Page 272
, contact Epson for support. Parent topic: Solving CD/DVD Problems Image Not Centered on CD/DVD If your printed image is not centered on the disc, do one of the following: • If you are printing from a computer, adjust the print position using the Epson Print CD software. See the Epson Print CD help - Epson XP-8500 | Users Guide - Page 273
Mac Faint Image on CD/DVD If your printed image is faint, adjust the print quality using the Epson Print CD software. See the Epson Print CD help utility for details. Parent topic: Solving CD/DVD Problems Related tasks Printing Your CD/DVD Design - Windows Printing Your CD/DVD Design - Mac Uninstall - Epson XP-8500 | Users Guide - Page 274
All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall. Note: If you see a User Account Control window, click Yes or Continue. In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to - Epson XP-8500 | Users Guide - Page 275
driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product name and click the - (remove) icon to remove it. Parent topic: Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services - Epson XP-8500 | Users Guide - Page 276
use one of these Microsoft operating systems: • Windows 10 • Windows 8.x • Windows 7 • Windows Vista Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean - Epson XP-8500 | Users Guide - Page 277
use one of these operating systems: • macOS 10.12.x • OS X 10.11.x • OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.8 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada - Epson XP-8500 | Users Guide - Page 278
[102 × 181 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Plain paper and paper distributed by Epson 17 lb (64 g/m2) to 24 lb (90 g/m2) Envelopes Size Paper types Weight No. 10 (4.1 × Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. 278 - Epson XP-8500 | Users Guide - Page 279
sheets - borders 1 Top/bottom/left/right margins: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.61 inches (41 mm) minimum 3 Reduced print quality area/bottom: 1.46 inches (37 mm) minimum Single sheets - borderless 1 Reduced print quality area/top: 1.73 inches (44 mm) minimum 2 Reduced - Epson XP-8500 | Users Guide - Page 280
inch (3 mm) minimum 2 Top/bottom margins: 0.20 inch (5 mm) minimum 3 Reduced print quality area/right: 0.71 inch (18 mm) minimum 4 Reduced print quality area/left: 1.61 inches (41 mm) minimum CD/DVD 1 Minimum inner margin: 0.71 inch (18 mm) 2 Inner reduced print quality area: 1.69 inches (43 mm) 280 - Epson XP-8500 | Users Guide - Page 281
3 Outer reduced print quality area: 4.57 inches (116 mm) 4 Maximum outer margin: 4.72 inches (8 bits per pixel per color)l Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit per pixel external LED Parent topic: Technical Specifications - Epson XP-8500 | Users Guide - Page 282
Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some - Epson XP-8500 | Users Guide - Page 283
. Parent topic: Technical Specifications Related concepts Purchase Epson Ink Cartridges and Maintenance Box Dimension Specifications Height Width Depth Weight (without ink cartridges, power cord, or CD/DVD tray) Stored: 5.6 inches (142 mm) Printing: 7.2 inches (183 mm) Stored: 13.7 inches (349 - Epson XP-8500 | Users Guide - Page 284
Do not use devices with the following requirements: • Dedicated driver • Security settings (password, encryption, etc.) • Built-in . External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. CD-R, DVD-R, or - Epson XP-8500 | Users Guide - Page 285
power transmitted Security protocol IEEE 802.11 b/g/n WEP (64/128 bit) WPA2-PSK (AES); WPA2 compliant with support for WPA/WPA2 Personal 2.4 GHz Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE802.11b 19.8 dBm (EIRP) SSL/TLS HTTPS Server/Client, IPPS Note: Wireless LAN standard - Epson XP-8500 | Users Guide - Page 286
to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from - Epson XP-8500 | Users Guide - Page 287
Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Product Safety Instructions Ink Cartridge Safety Instructions Wireless Connection Safety Instructions LCD Screen Safety Instructions Parent topic: Notices General - Epson XP-8500 | Users Guide - Page 288
ejected. • Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or the connectors. Each connector has only one correct orientation. Inserting a connector in scanner section while the product is copying, printing, scanning, or performing any other functions. - Epson XP-8500 | Users Guide - Page 289
case damaged; if the product does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions. • Leave the ink cartridges installed. Removing the cartridges can dehydrate the print head and may prevent the product from - Epson XP-8500 | Users Guide - Page 290
ink cartridges with their labels facing up. Do not store cartridges upside down. Parent topic: Important Safety Instructions Wireless Connection Safety Instructions remove the broken pieces; contact Epson for support. • Do not subject your product to sudden changes in temperature or humidity; this - Epson XP-8500 | Users Guide - Page 291
equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not Epson arising out of or relating to this Agreement, Epson branded products (hardware and including any related software), or other transaction involving you and Epson - Epson XP-8500 | Users Guide - Page 292
important to notify us if your address changes by emailing us at [email protected] or writing us at the Epson Address above. Notice of the Dispute shall ONE PARTY'S CLAIMS WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING. 1.6 Arbitration Procedure. If you or Epson - Epson XP-8500 | Users Guide - Page 293
North State College Blvd., Suite 600 Orange, CA 92868, U.S.A. (iii) Send one copy of the Demand for Arbitration to the other party (same address as the the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant - Epson XP-8500 | Users Guide - Page 294
limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will obtain your affirmative assent to the - Epson XP-8500 | Users Guide - Page 295
with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice. libTIFF Software Acknowledgment - Epson XP-8500 | Users Guide - Page 296
, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. Parent topic: Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any
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XP-8500 User's Guide