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Epson WorkForce WF-2950 Users Guide - Page 238

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Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. 6. Clean the scanner glass and the areas shown below with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Wipe off any remaining liquid. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. Scratches or other damage on the glass surface can decrease the scan quality. 7. Close the document cover. 8. Open the ADF cover. 238

Section	Page
Contents	3
Product Basics	14
Product Parts Locations	14
Product Parts - Front and Top	15
Product Parts - Inside	16
Product Parts - Back	18
Using the Control Panel	18
Control Panel Buttons and Lights	19
Adjusting the Control Panel Position	20
The LCD Screen	21
Status Icon Information	21
Navigating the LCD Screen	22
Entering Characters on the LCD Screen	24
Viewing Animations	24
Selecting the Date and Time	25
Changing LCD Screen Language	26
Adjusting Control Panel Sounds	26
Turning Off the Operation Time Out Setting	27
Preventing PC Connection via USB	28
Using Power Saving Settings	29
Changing the Sleep Timer Settings	29
Changing the Power Off Timer Settings	30
Using the Epson Smart Panel Mobile App	30
Voice-activated Printing	31
Epson Connect Solutions for Smartphones, Tablets, and More	32
Setting Up Epson Connect Services	32
Using Epson Email Print	33
Using Epson Remote Print	34
Using Epson Scan to Cloud	34
Using AirPrint	35
Setting Up Printing on a Chromebook	36
Android Printing Using the Epson Print Enabler	36
Using Windows 10 Mobile Printing	37
Using Epson Print and Scan App with Windows Tablets	37
Using the Mopria Print Service	38
Wi-Fi Networking	39
Network Security Recommendations	39
Wi-Fi Infrastructure Mode Setup	40
Selecting Wireless Network Settings from the Control Panel	41
Wi-Fi Direct Mode Setup	43
Enabling Wi-Fi Direct (Simple AP) Mode	44
Wi-Fi Protected Setup (WPS)	45
Using WPS to Connect to a Network	45
Printing a Network Status Sheet	46
Printing a Network Connection Report	47
Network Connection Report Codes and Messages	48
Changing or Updating Network Connections	54
Accessing the Web Config Utility	54
Changing a USB Connection to a Wi-Fi Connection	55
Connecting to a New Wi-Fi Router	55
Disabling Wi-Fi Features	56
Disabling Wi-Fi Direct (Simple AP) Mode	57
Loading Paper	58
Loading Paper in the Rear Paper Feeder	58
Paper Loading Capacity	62
Double-sided Printing Capacity	64
Borderless Paper Type Compatibility	65
Compatible Epson Papers	66
Paper or Media Type Settings - Printing Software	68
Selecting the Paper Settings for Each Source - Control Panel	68
Paper Type Settings - Control Panel	69
Selecting the Default Paper Source Settings	69
Paper Source Settings Options	70
Selecting the Universal Print Settings	71
Universal Print Settings Options	72
Placing Originals on the Product	73
Placing Originals on the Scanner Glass	73
Placing Originals in the Automatic Document Feeder	75
ADF Original Document Specifications	78
Copying	79
Copying Documents or Photos	79
Copying Options	80
Printing from a Computer	82
Printing with Windows	82
Selecting Basic Print Settings - Windows	83
Print Quality Options - Windows	85
Multi-Page Printing Options - Windows	85
Selecting Double-sided Printing Settings - Windows	86
Double-sided Printing Options - Windows	89
Print Density Adjustments - Windows	89
Selecting Additional Layout and Print Options - Windows	90
Custom Color Correction Options - Windows	92
Image Options and Additional Settings - Windows	93
Header/Footer Settings - Windows	94
Selecting a Printing Preset - Windows	95
Selecting Extended Settings - Windows	96
Extended Settings - Windows	98
Printing Your Document or Photo - Windows	99
Checking Print Status - Windows	101
Locking Printer Settings - Windows	102
Locked Setting Options	103
Selecting Default Print Settings - Windows	105
Changing the Language of the Printer Software Screens	106
Changing Automatic Update Options	107
Printing with the Built-in Epson Driver - Windows 10 S	108
Selecting Print Settings - Windows 10 S	108
Printing on a Mac	112
Selecting Basic Print Settings - Mac	113
Print Quality Options - Mac	117
Print Options - Mac	117
Selecting Page Setup Settings - Mac	118
Selecting Print Layout Options - Mac	119
Selecting Double-sided Printing Settings - Mac	119
Double-sided Printing Options and Adjustments - Mac	121
Managing Color - Mac	121
Color Matching and Color Options - Mac	122
Selecting Printing Preferences - Mac	123
Printing Preferences - Mac	124
Printing Your Document or Photo - Mac	125
Checking Print Status - Mac	126
Printing from a Smartphone or Tablet	126
Printing with Epson Photo+	127
Cancelling Printing Using a Product Button	127
Scanning	128
Starting a Scan	128
Starting a Scan Using the Product Control Panel	128
Scanning to a Connected Computer	129
Scanning to the Cloud	130
Setting Up a WSD Port (Windows 7/Windows Vista)	131
Control Panel Scanning Options	132
Starting a Scan Using Epson ScanSmart	133
Starting a Scan Using the Epson Scan 2 Icon	134
Starting a Scan from a Scanning Program	137
Starting a Scan from a Smartphone or Tablet	139
Scanning a Document in Epson ScanSmart	139
Saving a Scan	142
Attaching a Scan to Email	143
Sending a Scan to a Cloud Service	144
Printing a Scan	145
Selecting Epson ScanSmart Settings	147
Changing the Epson Product	147
Changing the Scan Settings	148
Changing the File Name Settings	150
Changing the Save Settings	151
Save Settings	153
Customizing Action Icons	155
Scanning in Epson Scan 2	156
Additional Scanning Settings - Main Settings Tab	159
Additional Scanning Settings - Advanced Settings Tab	160
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2	161
Image Format Options	162
Scan Resolution Guidelines	163
Faxing	165
Connecting a Telephone or Answering Machine	165
Setting Up Fax Features	169
Setting Up Basic Fax Features	169
Using the Fax Setup Wizard	169
Selecting the Line Type	171
Setting the Number of Rings to Answer	172
Selecting Advanced Fax Settings	173
Basic Settings - Fax	174
Receive Settings - Fax	176
Report Settings - Fax	177
Security Settings - Fax	178
Setting Up the Fax Utility - Windows	178
Setting Up Fax Features Using the Fax Utility - Mac	180
Setting Up Contacts and Contact Groups	181
Setting Up Contacts Using the Product Control Panel	182
Creating a Contact or Group	182
Editing or Deleting a Contact or Group	182
Sending Faxes	183
Sending Faxes from the Product Control Panel	183
Sending a Fax Using the Keypad, Contact List, or History	184
Fax Sending Options	185
Sending a Fax at a Specified Time	186
Dialing Fax Numbers from a Connected Telephone	187
Sending Faxes Using the Fax Utility - Windows	188
Sending Faxes Using the Fax Utility - Mac	191
Receiving Faxes	194
Fax Reception	194
Receiving Faxes Automatically	195
Receiving Faxes Manually	195
Receiving a Fax by Polling	196
Checking Fax Status	196
Printing Fax Reports	197
Fax Report Options	197
Replacing Ink Cartridges and Maintenance Boxes	198
Ink Safety Precautions	198
Check Cartridge and Maintenance Box Status	200
Checking Cartridge and Maintenance Box Status on the LCD Screen	200
Checking Cartridge and Maintenance Box Status - Windows	201
Checking Cartridge and Maintenance Box Status - Mac	204
Purchase Epson Ink Cartridges and Maintenance Box	205
Ink Cartridge and Maintenance Box Part Numbers	205
Removing and Installing Ink Cartridges	206
Printing with Black Ink and Expended Color Cartridges	212
Printing with Expended Color Cartridges - Control Panel	212
Printing with Expended Color Cartridges - Windows	213
Printing with Expended Color Cartridges - Mac	213
Conserving Low Black Ink with Windows	215
Replacing the Maintenance Box	216
Adjusting Print Quality	220
Print Head Maintenance	220
Print Head Nozzle Check	220
Checking the Nozzles Using the Product Control Panel	221
Checking the Nozzles Using a Computer Utility	222
Print Head Cleaning	225
Cleaning the Print Head Using the Product Control Panel	225
Cleaning the Print Head Using a Computer Utility	227
Power Cleaning	231
Power Cleaning Using the Product Control Panel	231
Power Cleaning Using a Computer Utility	232
Aligning the Print Head Using the Product Control Panel	234
Cleaning the Paper Guide	234
Cleaning and Transporting Your Product	237
Cleaning Your Product	237
Cleaning the Print Head Path	240
Transporting Your Product	243
Solving Problems	247
Checking for Software Updates	247
Product Status Messages	248
Running a Product Check	251
Resetting Control Panel Defaults	251
Solving Setup Problems	252
Product Does Not Turn On or Off	253
Noise After Ink Installation	253
Software Installation Problems	253
Solving Network Problems	254
Product Cannot Connect to a Wireless Router or Access Point	254
Network Software Cannot Find Product on a Network	256
Product Does Not Appear in Mac Printer Window	257
Wireless Network Connection is Unstable on a Mac	258
Cannot Print Over a Network	258
Cannot Scan Over a Network	260
Solving Copying Problems	261
Product Makes Noise, But Nothing Copies	261
Product Makes Noise When It Sits for a While	261
Originals Do Not Feed From the Automatic Document Feeder	261
Solving Paper Problems	262
Paper Feeding Problems	263
Paper Jam Problems Inside the Product	264
Paper Jam Problems in the Rear Cover	267
Document Jams in the Automatic Document Feeder	268
Paper Ejection Problems	272
Solving Problems Printing from a Computer	273
Nothing Prints	273
Product Icon Does Not Appear in Windows Taskbar	275
Printing is Slow	276
Solving Page Layout and Content Problems	277
Inverted Image	278
Too Many Copies Print	278
Blank Pages Print	279
Incorrect Margins on Printout	279
Border Appears on Borderless Prints	280
Incorrect Characters Print	281
Incorrect Image Size or Position	281
Slanted Printout	282
Solving Print Quality Problems	283
White or Dark Lines in Printout	283
Blurry or Smeared Printout	284
Faint Printout or Printout Has Gaps	286
Grainy Printout	286
Incorrect Colors	287
Solving Scanning Problems	289
Scanning Software Does Not Operate Correctly	289
Cannot Start Epson Scan 2	290
Scanning is Slow	290
Cannot Save a Scan to a Shared Folder Over a Network	291
Solving Scanned Image Quality Problems	292
Scanned Image Quality Problems	293
Image Consists of a Few Dots Only	294
Line of Dots Appears in All Scanned Images	295
Straight Lines in an Image Appear Crooked	295
Characters are Not Recognized During Conversion to Editable Text (OCR)	296
Image Colors are Patchy at the Edges	296
Ripple Patterns Appear in an Image	297
Scanned Image Edges are Cropped	297
Resetting the Epson Scan 2 Settings	297
Solving Faxing Problems	298
Cannot Send or Receive Faxes	298
Cannot Receive Faxes with a Telephone Connected to Your Product	300
Fax Memory Full Error Appears	300
Fax Quality is Poor	301
Sent Fax is Received in an Incorrect Size	302
Received Fax is Not Printed	302
Uninstall Your Product Software	302
Uninstalling Product Software - Windows	303
Uninstalling Product Software - Mac	304
Where to Get Help	305
Technical Specifications	306
Windows System Requirements	306
Mac System Requirements	307
Paper Specifications	308
Printable Area Specifications	309
Automatic Document Feeder (ADF) Specifications	311
Scanning Specifications	311
Fax Specifications	312
Ink Cartridge Specifications	313
Dimension Specifications	314
Electrical Specifications	314
Environmental Specifications	315
Interface Specifications	315
Network Interface Specifications	315
Safety and Approvals Specifications	316
Notices	318
Important Safety Instructions	318
General Product Safety Instructions	318
LCD Screen Safety Instructions	320
Wireless Connection Safety Instructions	321
Telephone Equipment Safety Instructions	321
Important Privacy Notice (Printer Serial Number)	321
FCC Compliance Statement	322
Binding Arbitration and Class Waiver	324
Trademarks	327
Copyright Notice	328
libTIFF Software Acknowledgment	329
A Note Concerning Responsible Use of Copyrighted Materials	329
Default Delay Times for Power Management for Epson Products	329

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238

Caution:

Be careful not to trap your hand or fingers when opening or closing the document cover.

Clean the scanner glass and the areas shown below with a soft, lint-free cloth (microfiber is

recommended) moistened with a little glass cleaner. Wipe off any remaining liquid.

Caution:

Do not spray glass cleaner directly on the glass and do not press the glass surface with

any force. Scratches or other damage on the glass surface can decrease the scan quality.

Close the document cover.

Open the ADF cover.