Epson WorkForce WF-2930 Users Guide - Page 272
Solving Problems Printing from a Computer, Windows System Requirements, Product Status Messages
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• Make sure you are using the Epson printer driver for your product or the available functions are limited. • Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly. • Make sure your system meets the requirements for your operating system. If you are printing a highresolution image, you may need more than the minimum requirements. Print the image at a lower resolution or if necessary, increase your system's memory. • In Windows, make sure your product is selected as the default printer and the printer port setting matches the printer connection port. • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • In Windows, do one of the following to open the Epson Printer Connection Checker and follow the onscreen instructions to check the connection status: • Windows 11: Click , then search for Epson Printer Connection Checker and select it. • Windows 10: Click and select Epson Software > Epson Printer Connection Checker. • Windows 8.x: Navigate to the Apps screen and select the Epson Printer Connection Checker icon. • Windows 7: Click and select All Programs > Epson Software > Epson Printer Connection Checker. • On a Mac, make sure the printer is added to the printer list and the printer is not paused. • You can try to clear the problem by updating the product software to the latest version. If the problem persists, try uninstalling and reinstalling the printer driver. Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Product Status Messages Related tasks Running a Product Check 272