Epson WF-C20590 Administrator Guide - Page 56

The "Out of Date" Message Appears If the "Out of Date" message appears when you access Web Config using SSL communication (HTTPS), the certificate is out of date. Make sure that the product date and time are configured correctly, and obtain a new certificate. Parent topic: Solving Network Software Usage Problems "The name of the security certificate does not match" Message Appears If a message beginning with "The name of the security certificate does not match . . ." appears when you access Web Config using SSL communication (HTTPS), the product's IP address on the CSR or selfsigned certificate does not match what you entered in the browser. Change the IP address you entered for the Common Name setting, and obtain and import a certificate again, or change the product name. Parent topic: Solving Network Software Usage Problems Model Name or IP Address Not Displayed in EpsonNet Config If the product model name and/or IP address is not displayed in EpsonNet Config, try these solutions: • If you selected to block, cancel, or shut down option on a Windows security or firewall screen, the IP address and model name cannot display in EpsonNet Config. Register EpsonNet config as an exception in your firewall or security software, or close the security software and try running EpsonNet Config again. • The operation may have timed out. Select Tools, select Options, select Timeout, and increase the time option for the Communication Error setting. This may cause EpsonNet Config to run slower, however. Parent topic: Solving Network Software Usage Problems Solving Network Security Problems Check these sections if you have problems using the network security features. Pre-Shared Key was Forgotten Cannot Communicate with the Product Using IPsec Communication Communication was Working, but Stopped Cannot Create the Secure IPP Printing Port Cannot Connect After Configuring IPsec/IP Filtering Cannot Access the Product After Configuring IEEE 802.1X Parent topic: Solving Problems 56