Epson WF-C20590 Administrator Guide

Epson WF-C20590 Manual

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  • Epson WF-C20590 | Administrator Guide - Page 1
    Administrator's Guide
  • Epson WF-C20590 | Administrator Guide - Page 2
  • Epson WF-C20590 | Administrator Guide - Page 3
    Contents Administrator's Guide...7 Using Web Config Network Configuration Software 8 About Web Config ...8 Accessing Web Config ...8 Restricting Features Available for Users 9 User Feature Restriction...10 Configuring User Feature Restrictions 10 Changing the Administrator Password in Web Config
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    EpsonNet Config 52 Using Epson Device Admin Configuration Software 54 Solving Problems ...55 Solving Network Software Usage Problems 55 Cannot Access Web Address Not Displayed in EpsonNet Config 56 Solving Network Security Problems 56 Pre-Shared Key was Forgotten ...57 Cannot Communicate with
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    Cannot Access the Product After Configuring IEEE 802.1X 58 Solving Digital Certificate Problems 58 Digital Certificate Warning Messages 58 Cannot Import a Digital Certificate 60 Cannot Update a Certificate or Create a CSR 60 Deleted a CA-signed Certificate ...61 Where to
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    guide covers Web Config in detail; for information on using EpsonNet Config, see the EpsonNet Config help utility. The available network functions vary by product. (Unavailable functions are not displayed on the product's control panel or software settings screen.) Epson products support services
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    select by setting up an administrator password for your product. See the product's User's Guide for instructions. Parent topic: Using Web Config Network Configuration Software Accessing Web Config You can access Web Config from your browser using HTTP or HTTPS. By default, you access Web Config for
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    Web Config Network Configuration Software Restricting Features Available for Users Follow the instructions in these sections to restrict users from using certain product features and create an administrator password to lock the restrictions using the Web Config software. User Feature Restriction
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    panel with their user name and password before they can use control panel features. With Windows, you can also restrict printing and scanning from the product software before printing or scanning proceeds. For instructions on setting up software restrictions, see the help utility in the printing or
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    • The default operating system driver • A PCL or PostScript printer driver • Web services such as Epson Connect or Google Cloud Print • Smartphones a password for the user in the Password field following the guidelines on the screen. Note: If you need to reset a password, leave the password field
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    in all cases. Note: See your product's User's Guide for instructions on setting an administrator password using the control panel. If you forget your administrator password, contact Epson for support, as described in the product's User's Guide. 1. Access Web Config and select the Product Security
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    password before, enter a new password and confirm it in the fields provided. 4. Click OK. Parent topic: Restricting Features Available for Users Using Your Product on a Secure Network Follow the instructions Configuring SSL/TLS Settings If your product supports HTTPS, you can configure SSL/TLS to
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    You see a window like this: 3. Select one of the options for the Encryption Strength setting. 4. Select Enable or Disable as the Redirect HTTP to HTTPS setting as necessary. 5. Click Next. You see a confirmation message. 6. Click OK. Parent topic: Configuring SSL/TLS Communication Configuring a
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    topic: Configuring SSL/TLS Communication Configuring IPsec/IP Filtering Follow the instructions in these sections to configure IPsec/IP traffic filtering using Web Config. About IPsec/IP Filtering Configuring Default IPsec/IP Filtering Policy Configuring Group IPsec/IP Filtering Policies IPsec/IP
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    based on IP address, service, and port by configuring a default policy that applies to supported only by computers running Windows Vista or later, or Windows Server 2008 or later. Parent topic: Configuring IPsec/IP Filtering Configuring Default IPsec/IP Filtering Policy You can configure the default
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    You see a confirmation message. 6. Click OK. Parent topic: Configuring IPsec/IP Filtering Configuring Group IPsec/IP Filtering Policies You can configure group policies for IPsec/IP traffic filtering using Web Config. 1. Access Web Config and select the Network Security tab. 2. Under IPsec/IP
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    IPsec/IP Filtering Policy Settings Default Policy Settings Setting Access Control Authentication Method IKE Version Pre-Shared Key Confirm Pre-Shared Key ID Encapsulation Remote Gateway(Tunnel Mode) Options/Description Permit
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    Setting Security Protocol Algorithm Settings Group Policy Settings Setting Access Control Local Address(Printer) Remote Address(Host) Method of Choosing Port Service Name Options/Description If you selected IPsec as the Access Control option, select one of these security protocols: ESP: to ensure
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    Setting Transport Protocol Local Port Remote Port IKE Version Authentication Method Pre-Shared Key Options/Description If you selected Port Number as the Method of Choosing Port option, select one of these encapsulation modes: Any Protocol TCP UDP ICMPv4 See the Group Policy Guidelines table for
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    the encryption algorithm settings for the security protocol you selected Group Policy Guidelines Service name ENPC Protocol type Local/Remote port number UDP 3289/Any port SNMP such as printer or scanner drivers, or EpsonNet Config Acquiring and configuring MIB from applications such as printer
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    Service name IPP/IPPS Protocol type Local/Remote port number TCP 631/Any Capture Pro Acquiring job information on push scanning from Document Capture Pro Searching for a computer during push scanning from Document Capture Pro Forwarding FTP printing data to FTP server Controlling FTP printing to
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    Service (Local) 138/Any port NetBIOS Session TCP Service (Local) 139/Any port NetBIOS Name UDP Service (Remote) Any port/137 NetBIOS Datagram UDP (Remote) Any port/138 NetBIOS Session TCP Service Communicating with Epson Connect, Google Cloud Print, firmware update default policy. • IPsec/
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    • Pre-Shared Key: Enter a key up to 127 characters long Receiving Printing Data and Printer Settings Use this example to allow communication of printing data and printer settings from specified services. Default policy: • IPsec/IP Filtering: Enable • Access Control: Refuse Access Group policy: •
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    . Parent topic: Configuring IPsec/IP Filtering Related tasks Obtaining and Importing a CA-signed Certificate Configuring SNMPv3 Protocol Settings If your product supports the SNMPv3 protocol, you can monitor and control access to your product using that protocol. 1. Access Web Config and select the
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    You see a window like this: 2. Scroll down and select the Enable SNMPv3 checkbox to enable SNMPv3 settings. 3. Select the settings you want in SNMPv3 Settings section. 4. Click Next. You see a confirmation message. 5. Click OK. SNMPv3 Settings Parent topic: Using Your Product on a Secure Network
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    password again Enter a context name from 1 to 32 characters long in ASCII Parent topic: Configuring SNMPv3 Protocol Settings Connecting the Product to an IEEE 802.1X Network Follow the instructions Network Configuring an IEEE 802.1X Network If your product supports IEEE 802.1X, you can use it on a
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    the IEEE802.1X (Wired LAN) setting. 4. To use the product on a Wi-Fi network, enable your product's Wi-Fi settings. See your product's User's Guide for instructions. The status of the connection is shown as the IEEE802.1X (Wi-Fi) setting. Note: You can share the network settings for Ethernet and Wi
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    RADIUS server, enter up to 127 ASCII characters. Enter the authentication password again Enter a server ID between 1 and 128 ASCII characters Network Configuring a Certificate for an IEEE 802.1X Network If your product supports IEEE 802.1X, you can configure a certificate for the network using Web
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    IEEE 802.1X Network Status You can check the status of the IEEE 802.1X network settings by printing a status sheet from your product. See the product's User's Guide for instructions on printing a network status sheet. The network status sheet displays the information in this table for IEEE 802.1X
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    is incorrect (EAP-TLS or PEAP-TLS), or the user ID or password is incorrect (PEAP/MSCHAPv2) Parent topic: Connecting the Product to an IEEE 802.1X Network Using a Digital Certificate Follow the instructions in these sections to configure and use digital certificates using Web Config. About
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    Parent topic: Using a Digital Certificate Obtaining and Importing a CA-signed Certificate You can obtain a CA-signed certificate by creating a CSR (Certificate Signing Request) using Web Config and submitting it to a certificate authority. The CSR created in Web Config is in PEM/DER format. You can
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    connected to the product. Before proceeding, make sure the time and date settings are correct on your product. See the product's User's Guide for instructions. 10. Select the Network Security tab, select your network security option, and select Certificate again. 11. In the CA Certificate section
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    /DER format obtained from Web Config PEM/DER format obtained from a computer Setting descriptions Private Key: Do not configure because the product contains a private key Password: Do not configure CA Certificate 1/CA Certificate 2: Optional Private Key: Configure a private key
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    a computer Setting descriptions Private Key: Do not configure Password: Optional CA Certificate 1/CA Certificate 2: Do not configure : Using a Digital Certificate Updating a Self-signed Certificate If your product supports the HTTPS server feature, you can update a self-signed certificate using
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    message. 7. Click OK. 8. Click Confirm to verify the certificate information. Parent topic: Using a Digital Certificate Using an LDAP Server Follow the instructions in these sections to use an LDAP server to provide fax and email destination information using Web Config. Configuring the LDAP Server
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    Configuring the LDAP Server and Selecting Search Settings You can configure the LDAP server and select search settings for it using Web Config. 1. Access Web Config and select the Network tab. 2. Under LDAP Server, select Basic. You see a window like this: 3. Select Use as the Use LDAP Server
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    You see a window like this: 8. Select the LDAP search settings you want to use. 9. Click OK. Parent topic: Using an LDAP Server LDAP Server Settings You can configure these LDAP server settings in Web Config. Setting LDAP Server Address LDAP server Port Number Secure Connection Options/
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    such as 0x00-0x1F or OX7F (not available when you selected Anonymous Authentication as the Authentication Method option) Leave this blank or enter a password from 1 to 128 characters long in Unicode (UTF-8) for LDAP server authentication; do not use control characters such as 0x00-0x1F or OX7F
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    , select Connection Test. 3. Click Start. Web Config tests the connection and displays the connection report when it is finished. Parent topic: Using an LDAP Server LDAP Connection Report Messages You can review the connection report messages to diagnose LDAP connection problems in Web Config. 40
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    do not match Authentication failed because the User Name and Password settings are incorrect or, if you selected Kerberos Authentication as the Network Security tab. 2. Select or deselect the checkbox next to the service name to enable or disable a protocol. 3. Configure any other available protocol
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    the LPR port Print from the RAW port (Port 9100) Print over the Internet, including AirPrint Print over FTP Remotely set up and monitor your product Remotely set up and monitor your product with the SNMPv3 protocol Bonjour Settings Setting Use Bonjour Bonjour Name Bonjour Service Name Location Top
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    Timeout (sec) Scanning Timeout (sec) Device Name Location WSD Secure Print LLTD Settings Setting Enable LLTD Device Name Options/Description Allow your computer to search for printers using UPnP; displayed only if your product supports UPnP Displays the UPnP device name Displays the UPnP location
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    (Network) Options/Description Enable IPP communication for products that support IPP are displayed (you cannot use AirPrint if disabled) Allow the printer to communicate without any security measures (IPP) Enter the timeout value for IPP printing between 0 and 3,600 seconds Displays IPP URLs (http
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    the IPP location Options/Description Enable FTP printing for products that support FTP printing Enter the timeout value for FTP communication between that support SNMPv3 Enter 1 to 32 characters Select an algorithm and set a password for authentication Select an algorithm and set a password for
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    Parent topic: Configuring Protocols in Web Config Related references SNMPv3 Settings Using an Email Server Follow the instructions in these sections to use an email server to send scan and fax data by email, or use email notification using Web Config. Configuring an
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    authentication method that matches your email server Enter the authenticated account name from 1 to characters long in ASCII Enter the authenticated password from 1 to 20 characters long in ASCII using A-Z, a-z, 0-9, and these characters: Enter the sender's email address from 1 to 255 characters
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    is finished. Parent topic: Using an Email Server Email Server Connection Report Messages You can review the connection report messages to diagnose email server connection problems in authentication failed Check the following - Authentication Method - Authenticated Account Authenticated Password 48
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    Account Authenticated Password Unsupported Secure Connection to None. when the server does not support an SMTP secure connection Connection to SMTP server failed. . The server does not support SMTP AUTH. SMTP server a client. The server does not support SMTP AUTH. Sender's Email Address
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    Message Connection test failed. Check the settings. Cannot access the printer until processing is complete. Description One of the following has occurred: • The email server address or port number is incorrect • A timeout has occurred The product is busy Parent topic: Using an Email Server
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    5. Select the checkboxes to indicate the events for which you want to receive email notifications. 6. Click OK. Parent topic: Using an Email Server 51
  • Epson WF-C20590 | Administrator Guide - Page 52
    's Guide for instructions. Installing EpsonNet Config Configuring a Product IP Address Using EpsonNet Config Installing EpsonNet Config To install EpsonNet Config, download the software from the product's support page at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support
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    address. 5. From the menu on the left, select TCP/IP, and select Basic. You see a window like this: 6. Select Manual. 7. Enter the product's IP address, Subnet Mask, and Default Gateway settings in the fields provided. Note: To connect the product to a secure network, enter a static IP address. You
  • Epson WF-C20590 | Administrator Guide - Page 54
    , and configure network settings in a batch operation. See the Epson Device Admin help for instructions. To install Epson Device Admin, download the software from the support page at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and follow the on-screen
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    Address Not Displayed in EpsonNet Config Parent topic: Solving Problems Cannot Access Web Config If you cannot access Web print a network status sheet. See your product's User's Guide for instructions. • If you selected High as the Encryption Strength setting in Web Config, your browser must support
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    Check these sections if you have problems using the network security features. Pre-Shared Key was Forgotten Cannot Communicate with the Product Using IPsec Communication Communication was Working, but Stopped Cannot Create the Secure IPP Printing Port Cannot Connect After Configuring IPsec/IP
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    key, change the key using Web Config for the default or group policy. Parent topic: Solving Network Security Problems Cannot Communicate with the Product Using IPsec Communication Make sure your computer is using one of these supported algorithms for communicating with the product: Security method
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    , enter a static IP address using Web Config. Parent topic: Solving Network Security Problems Cannot Create the Secure IPP Printing Port If you cannot create the secure IPP printing port, try these solutions: • Make sure you specified the correct server certificate for SSL/TLS communication using
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    time. Set the date and time on the product using Web Config, EpsonNet Config, or the product control panel. Invalid password Enter the password that matches the password set for the CA certificate. Invalid file Try the following: • Import only certificate files in X509 format sent by a trusted
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    again. • Make sure the CA-signed certificate file size is 5KB or less. • Make sure you are entering the correct password. Parent topic: Solving Digital Certificate Problems Cannot Update a Certificate or Create a CSR If you cannot update a self-signed certificate or create a CSR for a CA-signed
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    . Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with
  • Epson WF-C20590 | Administrator Guide - Page 62
    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising
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    from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice. Copyright Attribution Parent topic: Notices Copyright Attribution © 2017
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Administrator's Guide