Epson WF-C20590 Users Guide - Page 327

Code 341 422 423 425 428 Condition/solution A communication error has occurred while scanning. Make sure the product is connected to the computer or network correctly and that you installed Document Capture Pro or Document Capture. Make sure the Event Manager program is not being blocked by your firewall or security software. An authentication error has occurred while faxing. From the Home screen, select Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings and check the settings for the folder selected in Destination. A communication error has occurred while faxing. From the Home screen, select Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings. Select the arrow icon at the end of an entry and check the Save/Forward Destination setting. You can also print a network status sheet to check the network connection. There is not enough storage space available in the forwarding destination folder for faxing. Increase the storage space. The destination for faxing was wrong or the destination does not exist. From the Home screen, select Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings. Select the arrow icon at the end of an entry and check the Save/Forward Destination setting. Parent topic: Solving Problems Related tasks Connecting a Telephone or Answering Machine Saving and Viewing Received Faxes Selecting the Line Type Selecting Advanced Fax Settings Setting User Feature Restrictions (Access Control) Entering a User ID and Password for Printing Related topics Sending Faxes Wi-Fi or Wired Networking Running a Product Check Running a product check helps you determine if your product is operating properly. 327