Epson SureLab D3000 User Manual - Page 37

Print Test Print Settings

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Problem The printer stops printing. Your problem is not listed here. Problem Solver Solution Is the status of print queue Pause? If you stop printing or the printer stops printing because of an error, the print queue enters a Pause status. You cannot print in this status. Double-click the printer icon in the the Devices and Printers or the Printers and Faxes folder, and select Pause from the Printer menu to clear the check. Determine whether the trouble is caused by the printer driver or the application. Perform a test print from the printer driver so that you can check that the connection between the printer and the computer is correct, and that the printer driver settings are correct. 1. Load paper with a width of 10 or 12 inches (254 or 305 mm) in the printer. 2. Check that the printer is ready to print. 3. Right-click this printer's icon in the Devices and Printers or the Printers and Faxes folder, and then select Properties. 4. Select the General tab on the Properties screen, and then click Print Settings to open the driver's settings screen. Select AutoSelect as the Paper Source, and 254 x 305 mm as the Paper Size, and then click OK. 5. Click Print Test Page on the Properties screen. After a while the printer starts to print a test page. O If the test page is printed correctly, the connection between the printer and computer is correct. Go to the next section. O If the test page is not printed correctly, check the items above again. U"You cannot print (because the printer does not work)" on page 36 The "Driver Version" shown on the test page is the version number of the Windows internal driver. This differs from the Epson printer driver version that you installed. 37

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Problem Solver
37
The printer stops printing.
Is the status of print queue Pause?
If you stop printing or the printer stops printing because of an error, the print
queue enters a Pause status. You cannot print in this status.
Double-click the printer icon in the the Devices and Printers or the Printers and
Faxes folder, and select
Pause
from the Printer menu to clear the check.
Your problem is not listed here.
Determine whether the trouble is caused by the printer driver or the
application.
Perform a test print from the printer driver so that you can check that the
connection between the printer and the computer is correct, and that the printer
driver settings are correct.
1. Load paper with a width of 10 or 12 inches (254 or 305 mm) in the printer.
2. Check that the printer is ready to print.
3. Right-click this printer's icon in the Devices and Printers or the Printers and
Faxes folder, and then select
Properties
.
4. Select the
General
tab on the Properties screen, and then click
Print Settings
to open the driver's settings screen. Select
AutoSelect
as the Paper Source, and
254 x 305 mm as the Paper Size, and then click
OK
.
5. Click
Print Test Page
on the Properties screen.
After a while the printer starts to print a test page.
O
If the test page is printed correctly, the connection between the printer and
computer is correct. Go to the next section.
O
If the test page is not printed correctly, check the items above again.
U
“You cannot print (because the printer does not work)” on page 36
The "Driver Version" shown on the test page is the version number of the
Windows internal driver. This differs from the Epson printer driver version that
you installed.
Problem
Solution