Epson SureColor P800 User Manual - Page 177
Nothing Prints, Parent topic, Windows 8.x, Control Panel, Hardware and Sound, Devices and Printers
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Error After Cartridge Replacement Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. • Make sure the interface specifications match the specifications for the printer and the computer. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub. • Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly. • In Windows, make sure your product is selected as the default printer. • In Windows, make sure the printer port setting matches the printer connection port. • In Windows, clear any stalled print jobs from the Windows Spooler: • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name, select See what's printing, and select your product name again if necessary. Right-click the stalled print job, click Cancel, and click Yes. • Windows 7: Click and select Devices and Printers. Right-click your product name, select See what's printing, and select your product name again, if necessary. Right-click the stalled print job, click Cancel, and click Yes. • In OS X, make sure the printer is added to the printer list. Parent topic: Solving Problems Printing from a Computer Related tasks Running a Product Check 177