Epson Pro EX9240 Quick Setup - Page 4
Troubleshooting, Registration, Where to get help
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Connect your device 1 Press the LAN button on the remote control. You see the Screen Mirroring standby screen. 2 Use the Miracast function on your device to search for the projector. You see a list of available devices. Note: See your device's documentation for details on using its Miracast function. 3 If you see a PIN entry screen on your device, enter the PIN code displayed on the Screen Mirroring standby screen or at the bottom right of the projected image. The projector displays the image from your device once a connection is established. Caution: It may take some time to establish a connection. Do not disconnect the projector's power cord while it is connecting to your device. Doing so may cause your device to freeze or malfunction. Troubleshooting •• If you see a No signal message after turning on the projector, make sure your computer or video device is properly connected. •• If you see a blank screen, check the following: •• Make sure the A/V Mute slide is open. •• Make sure the flashing. power light on the projector is blue and not •• Press the power button to wake the projector from standby or sleep mode, if necessary. •• If you see a blank screen when a computer is connected, check the following: •• On some Windows® laptops, you may need to hold down the Fn key and press F7 or the function key that lets you display on an external monitor. It may be labeled CRT/LCD or have an icon such as . On Windows 7 or later, hold down the Windows key and press P at the same time, then click Duplicate. •• If you're using a Mac laptop, open System Preferences and select Displays. Click the Arrangement tab and select the Mirror Displays checkbox. •• If the projector does not respond to remote control commands, make sure the batteries in the remote control are installed correctly. Replace the batteries if necessary. Registration Register today to get product updates and exclusive offers. You can register online at www.epson.com/webreg. Where to get help Manuals For more information about using the projector, you can view or download the online manuals from the Epson website, as described below. Internet support Visit www.epson.com/support (U.S.) or www.epson.ca/support (Canada) and search for your product to download software and utilities, view manuals, get FAQs and troubleshooting advice, or contact Epson. Telephone support services To use the Epson PrivateLine® Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a support specialist by calling (562) 276-4394 (U.S.) or (905) 709-3839 (Canada). Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Optional accessories For a list of optional accessories, see the online User's Guide. You can purchase screens or other accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epsonstore.ca (Canadian sales). EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Epson iProjection is a trademark of Seiko Epson Corporation. PrivateLine is a registered trademark of Epson America, Inc. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Chromebook are trademarks of Google LLC. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. CPD-58866