Epson Moverio BT-100 Quick Guide - Page 2

Troubleshooting, Where to get help - firmware

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3. Select Turn on USB storage. Your computer recognizes the microSD card as a removable drive. 4. Do one of the following to access the microSD card from your computer: ■ Windows®: Open My Computer, Computer, or Windows Explorer. Then select the removable drive icon. ■ Mac OS X: Select the removable drive icon on your desktop. 5. Drag the files you want to transfer to the desired folder on the removable drive. Caution: Do not disconnect the USB cable or remove the microSD card while copying data or accessing a file. Otherwise, the data could be corrupted. 6. When done, do one of the following to eject the removable drive. ■ Windows: Open My Computer, Computer, or Windows Explorer. Then right-click the removable drive, and select Eject. ■ Mac OS X: Drag the removable drive icon for your Moverio from the desktop into the trash. 7. Select Turn off USB storage on the Moverio screen. 8. Disconnect the USB cable from the controller and your computer. 9. On the Moverio screen, select Gallery (for photos and videos) or Music to view the files you transferred. Troubleshooting ■ 32GB microSD cards cannot be formatted using the Moverio BT-100. If you need to format a 32GB microSD card, format it on your computer using the FAT32 file system. (A separate microSD card reader may be required.) ■ Epson recommends using the included microSD card or another microSD card between 4 and 8 GB when updating the Moverio BT-100 firmware. Firmware updates may not install correctly using 16GB or larger microSD cards. Where to get help Manual See the User's Guide for important safety information, general setup and usage information, and troubleshooting tips. Help Use the built-in help system by selecting Help from the Home screen for basic and in depth usage instructions, maintenance instructions, troubleshooting tips, and specifications. Telephone support services To speak with a support specialist, call: US: (562) 276-4394, 7 AM to 5 PM, Pacific Time, Monday through Friday Canada: (905) 709-3839, 7 AM to 5 PM, Pacific Time, Monday through Friday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Internet support Visit www.epson.com/moverio for usage tips, recommended applications, and other helpful advice. Visit www.epson.com/support/bt100 for solutions to common problems. You can download firmware updates and documentation, get FAQs and troubleshooting advice, or e-mail Epson. EPSON is a registered trademark, Moverio is a trademark, and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. General Notice: Other product names are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. This information is subject to change without notice. © 2012 Epson America, Inc. 3/12 Printed in: XXXXXX CPD-35526

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3.
Select
Turn on USB storage
. Your computer recognizes
the microSD card as a removable drive.
4.
Do one of the following to access the microSD card
from your computer:
■
Windows®:
Open
My Computer
,
Computer
, or
Windows Explorer
. Then select the removable
drive icon.
■
Mac OS X:
Select the removable drive icon on your
desktop.
5.
Drag the files you want to transfer to the desired folder
on the removable drive.
Caution:
Do not disconnect the USB cable or remove the
microSD card while copying data or accessing a file. Otherwise,
the data could be corrupted.
6.
When done, do one of the following to eject the
removable drive.
■
Windows:
Open
My Computer
,
Computer
, or
Windows Explorer
. Then right-click the removable
drive, and select
Eject
.
■
Mac OS X:
Drag the removable drive icon for your
Moverio from the desktop into the trash.
7.
Select
Turn off USB storage
on the Moverio screen.
8.
Disconnect the USB cable from the controller and your
computer.
9.
On the Moverio screen, select
Gallery
(for photos and
videos) or
Music
to view the files you transferred.
Troubleshooting
■
32GB microSD cards cannot be formatted using the
Moverio BT-100. If you need to format a 32GB microSD
card, format it on your computer using the FAT32 file
system. (A separate microSD card reader may be
required.)
■
Epson recommends using the included microSD card
or another microSD card between 4 and 8 GB when
updating the Moverio BT-100 firmware. Firmware
updates may not install correctly using 16GB or larger
microSD cards.
Where to get help
Manual
See the
User’s Guide
for important safety information,
general setup and usage information, and troubleshooting
tips.
Help
Use the built-in help system by selecting
Help
from the
Home screen for basic and in depth usage instructions,
maintenance instructions, troubleshooting tips, and
specifications.
Telephone support services
To speak with a support specialist, call:
US: (562) 276-4394, 7
AM
to 5
PM
, Pacific Time, Monday
through Friday
Canada: (905) 709-3839, 7
AM
to 5
PM
, Pacific Time, Monday
through Friday
Days and hours of support are subject to change without
notice. Toll or long distance charges may apply.
Internet support
Visit
www.epson.com/moverio
for usage tips,
recommended applications, and other helpful advice.
Visit
www.epson.com/support/bt100
for solutions to
common problems. You can download firmware updates
and documentation, get FAQs and troubleshooting advice,
or e-mail Epson.
EPSON is a registered trademark, Moverio is a trademark, and EPSON
Exceed Your Vision is a registered logomark of Seiko Epson Corporation.
General Notice: Other product names are for identification purposes only
and may be trademarks of their respective owners. Epson disclaims any
and all rights in those marks.
This information is subject to change without notice.
© 2012 Epson America, Inc. 3/12
Printed in: XXXXXX
CPD-35526