Dymo LabelManager® 120P User Guide 1 - Page 14
Troubleshooting
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Troubleshooting Review the following possible solutions if you encounter a problem while using your label maker. Problem/Error Message Solution No display • Ensure the label maker is turned on. • Replace discharged batteries. Poor Print Quality • Replace batteries or attach power adapter. • Set Contrast to higher level. See Adjusting the Print Contrast. • Ensure tape cassette is installed properly. • Clean the print head. • Replace the tape cassette. Poor Cutter Performance Clean the cutter blade. See Caring for Your Label Maker. Printing . . . No action required. Message disappears when printing is finished. Too many characters Exceeded max. number of characters Delete some or all of the buffer text. Batteries almost discharged. Replace batteries or connect AC power adapter. Tape Jam • Remove jammed label; replace tape cassette. Motor is stalled due to label jam. • Clean cutter blade. If you still need assistance, contact DYMO Customer Support at (203) 5882500. You can also visit the DYMO Web site at www.dymo.com. 14