Dymo DYMO S150 Digital Shipping Scale and 4XL Label Printer User Guide - Page 6

Technical Specifications, Troubleshooting

Page 6 highlights

Technical Specifications Model Capacity Resolution Units Auto Shut Off Operating Temperature Power S150 150 pounds (68 kg) 0.2 lb. (0.1 kg) lb. (kg) After two minutes of inactivity 40° - 104° F (4.5° - 40° C) 110 V AC adapter or 9-volt alkaline battery For information about our other scale products, visit www.dymo.com. Troubleshooting Problem/Error Message No display is displayed Negative number is displayed is displayed Display reads 0.0 with an item on the platform S150 is displayed Solution Ensure the scale is plugged in, or replace the battery. Replace the 9-volt battery. A tare value is displayed as a negative number when the items are removed from the scale. Press ZERO/HOLD to reset the scale to zero. The item on the scale platform exceeds the maximum capacity of the scale. Remove the item immediately to prevent damage to the scale. This can happen because: • The ZERO/HOLD button was pressed while an item was on the scale. • Power to the scale was disconnected or turned off and then on again with an item on the scale. In both of these cases, remove the item from the platform and press the ZERO/HOLD button to return the display to 0.0. With the scale off, do one of the following: • Make sure nothing is on the scale platform, make sure the scale is on a flat surface, and then turn the scale on. • Rotate the power adapter in the power outlet, plug the power adapter into a different outlet, or switch to battery power and then turn the scale on. • Unplug the coiled cable from the scale display, plug the cable back into the scale display, making sure the connector clicks into place, and then turn the scale on. If you need further assistance, contact Technical Support at (877) 724-8324. You can also obtain support at www.dymo.com. 4

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Technical Specifications
For information about our other scale products, visit www.dymo.com.
Troubleshooting
If you need further assistance, contact Technical Support at (877) 724-8324. You can also
obtain support at www.dymo.com.
Model
S150
Capacity
150 pounds (68 kg)
Resolution
0.2 lb. (0.1 kg)
Units
lb. (kg)
Auto Shut Off
After two minutes of inactivity
Operating Temperature
40° - 104° F (4.5° - 40° C)
Power
110 V AC adapter or 9-volt
alkaline battery
Problem/Error Message
Solution
No display
Ensure the scale is plugged in, or replace the battery.
is displayed
Replace the 9-volt battery.
Negative number is displayed
A tare value is displayed as a negative number when the items
are removed from the scale. Press
ZERO/HOLD
to reset the
scale to zero.
is displayed
The item on the scale platform exceeds the maximum capacity
of the scale. Remove the item immediately to prevent damage
to the scale.
Display reads
0.0
with an item on the
platform
This can happen because:
The ZERO/HOLD button was pressed while an item was on
the scale.
Power to the scale was disconnected or turned off and then
on again with an item on the scale.
In both of these cases, remove the item from the platform and
press the
ZERO/HOLD
button to return the display to
0.0
.
S150
is displayed
With the scale off, do one of the following:
Make sure nothing is on the scale platform, make sure the
scale is on a flat surface, and then turn the scale on.
Rotate the power adapter in the power outlet, plug the
power adapter into a different outlet, or switch to battery
power and then turn the scale on.
Unplug the coiled cable from the scale display, plug the cable
back into the scale display, making sure the connector clicks
into place, and then turn the scale on.