Dymo DYMO S150 Digital Shipping Scale and 4XL Label Printer User Guide - Page 6
Technical Specifications, Troubleshooting
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Technical Specifications Model Capacity Resolution Units Auto Shut Off Operating Temperature Power S150 150 pounds (68 kg) 0.2 lb. (0.1 kg) lb. (kg) After two minutes of inactivity 40° - 104° F (4.5° - 40° C) 110 V AC adapter or 9-volt alkaline battery For information about our other scale products, visit www.dymo.com. Troubleshooting Problem/Error Message No display is displayed Negative number is displayed is displayed Display reads 0.0 with an item on the platform S150 is displayed Solution Ensure the scale is plugged in, or replace the battery. Replace the 9-volt battery. A tare value is displayed as a negative number when the items are removed from the scale. Press ZERO/HOLD to reset the scale to zero. The item on the scale platform exceeds the maximum capacity of the scale. Remove the item immediately to prevent damage to the scale. This can happen because: • The ZERO/HOLD button was pressed while an item was on the scale. • Power to the scale was disconnected or turned off and then on again with an item on the scale. In both of these cases, remove the item from the platform and press the ZERO/HOLD button to return the display to 0.0. With the scale off, do one of the following: • Make sure nothing is on the scale platform, make sure the scale is on a flat surface, and then turn the scale on. • Rotate the power adapter in the power outlet, plug the power adapter into a different outlet, or switch to battery power and then turn the scale on. • Unplug the coiled cable from the scale display, plug the cable back into the scale display, making sure the connector clicks into place, and then turn the scale on. If you need further assistance, contact Technical Support at (877) 724-8324. You can also obtain support at www.dymo.com. 4