Dell U3821DW Users Guide - Page 80

Speakers Specific Problems

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Wireless USB peripherals stop working when a USB 3.2 device is plugged in Wireless USB • Increase the distance between the peripherals USB 3.2 peripherals and the wireless responding slowly USB receiver. or only working as • Position your wireless USB receiver as the distance close as possible to the wireless USB between itself and peripherals. its receiver decreases • Use a USB-extender cable to position the wireless USB receiver as far away as possible from the USB 3.2 port. Speakers Specific Problems Common symptoms No sound coming from the external speakers What you experience Cannot hear any sound Possible solutions • Turn Off the monitor, unplug the monitor power cord, replug it, and then turn On the monitor. • Ensure the audio cable is connected correctly between the Audio Line Out port and the external speaker. • Disconnect/reconnect the audio cable from the Audio Line Out port and the external speaker. • Reset the monitor to factory settings. 80 │ Troubleshooting

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80± ±
│
± ± Troubleshooting
Speakers Specific Problems
Common
symptoms
What you
experience
Possible solutions
No sound coming
from the external
speakers
Cannot hear any
sound
•
Turn Off the monitor, unplug the
monitor power cord, replug it, and then
turn On the monitor.
•
Ensure the audio cable is connected
correctly between the Audio Line Out
port and the external speaker.
•
Disconnect/reconnect the audio cable
from the Audio Line Out port and the
external speaker.
•
Reset the monitor to factory settings.
Wireless USB
peripherals stop
working when a
USB 3.2 device is
plugged in
Wireless USB
peripherals
responding slowly
or only working as
the distance
between itself and
its receiver
decreases
•
Increase the distance between the
USB 3.2 peripherals and the wireless
USB receiver.
•
Position your wireless USB receiver as
close as possible to the wireless USB
peripherals.
•
Use a USB-extender cable to position
the wireless USB receiver as far away
as possible from the USB 3.2 port.