Dell U3425WE Firmware Update Instructions for Windows - Page 5

Troubleshooting Errors Possible Solutions File permission error • Save the firmware file in another location. • Check if the firmware file has read permission. • Check if you have owner rights for the firmware file. • Run the utility with administrator privileges. Monitor not detected Follow Pre-requisites for firmware update to check if the power and USB cables are properly connected to your computer and reopen the Monitor Firmware Update Utility. Write protection error Flash erase error Update error Monitor firmware checksum error Re-try updating with the following steps: 1. Close the Monitor Firmware Update Utility. 2. Turn off the monitor by pressing the power button. 3. Re-plug the power cord. 4. Turn on the monitor. 5. Try updating again with the Monitor Firmware Update Utility. USB device inactive after new firmware installation. Re-try the updating steps from 1 to 4 as stated above. A warning message appears: Re-try updating the monitor's firmware. Do not turn off the ISP "Firmware update was not tool until the update is complete. completed. Please update the monitor firmware again." Firmware Update Instruction User's Guide | 5