Dell U2719DS UltraSharp Users Guide - Page 48

Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1 Turn off both your computer and the monitor. 2 Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all video cables from the back of computer. 3 Turn on the monitor. The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. U2419HS U2719DS Dell UltraSharp 24 Monitor Dell UltraSharp 27 Monitor No DP Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/U2419HS or Dell UltraSharp 24 Monitor U2419HS No DP Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/U2719DS or Dell UltraSharp 27 Monitor U2719DS No HDMI Cable The display will go into Power Save Mode in 4 minutes. No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/U2419HS U2419HS www.dell.com/support/U2719DS U2719DS 4 This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5 Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly. 48 | Troubleshooting