Dell U2424H Firmware Update Instructions for MAC Users Guide - Page 7

5 Once the updating process is completed, please follow the on-screen instructions to restart your monitor. NOTE: Update takes up to 6 minutes. Do not power off or disconnect cable while updating. NOTE: If you experience problems during or after update, refer to Troubleshooting Troubleshooting Errors Possible Solutions File permission error • Save the firmware file in another location. • Check if the firmware file has read permission. • Check if you have owner rights for the firmware file. • Run the utility with administrator privileges. Monitor not detected Follow Firmware Update Pre-requisites to check if the power and USB cables are properly connected to your computer and reopen the Monitor Firmware Update Utility. Write protection error Flash erase error Update error Monitor firmware checksum error Re-try updating with the following steps: 1 Close the Monitor Firmware Update Utility. 2 Turn off the monitor by pressing the power button. 3 Re-plug the power cord. 4 Turn on the monitor. 5 Try updating again with the Monitor Firmware Update Utility. USB device inactive after new firmware installation. Re-try the updating steps from 1 to 4 as stated above. A warning message appears: "Firmware update was not completed. Please update the monitor firmware again." Re-try updating the monitor's firmware. Do not turn off the ISP tool until the update is complete. Firmware Update Instruction User's Guide | 7