Dell S2417DG Monitor Users Guide - Page 43

Product Specific Problems, Specific, Symptoms, What You, Experience, Possible Solutions

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Product Specific Problems Specific Symptoms What You Experience Screen image is Image is too small centered on screen, but does not fill entire viewing area Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen No Input Signal No picture, the when user LED light is white controls are pressed The picture The picture does not fill the cannot fill the entire screen height or width of the screen Possible Solutions • Reset the monitor to factory settings. • Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor. • Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in properly. Replug the signal cable if necessary. • Reset the computer or video player. • Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. Troubleshooting | 43

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Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is
too small
Image is
centered on
screen, but does
not fill entire
viewing area
•
Reset the monitor to factory settings.
Cannot adjust
the monitor
with the
buttons on the
front panel
OSD does not
appear on the
screen
•
Turn Off the monitor, unplug the power cord, plug it back,
and then turn On the monitor.
No Input Signal
when user
controls are
pressed
No picture, the
LED light is white
•
Check the signal source. Ensure the computer is not in the
power saving mode by moving the mouse or pressing any
key on the keyboard.
•
Check whether the signal cable is plugged in properly. Re-
plug the signal cable if necessary.
•
Reset the computer or video player.
The picture
does not fill the
entire screen
The picture
cannot fill the
height or width
of the screen
•
Due to different video formats (aspect ratio) of DVDs, the
monitor may display in full screen.
•
Run the built-in diagnostics.
Troubleshooting
|
43
Product Specific Problems