Dell Precision 3440 Small Form Factor Service Manual

Dell Precision 3440 Manual

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  • Dell Precision 3440 | Small Form Factor Service Manual - Page 1
    Precision 3440 Small Form Factor Service Manual Regulatory Model: D15S Regulatory Type: D15S003 May 2020 Rev. A00
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 2
    of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 3
    Contents 1 Working on your computer...6 Safety instructions...6 Before working inside your computer...6 Safety precautions...7 Electrostatic discharge-ESD protection...7 ESD field service kit ...8 After working inside your computer...8 2 Disassembly and reassembly...10 Recommended tools...10 Screw
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    Extensions screen options...62 Performance screen options...62 Power Management screen options...62 POST Behavior screen options...63 Virtualization support screen options...64 Wireless screen options...64 Advanced configuration options...64 Maintenance screen options...64 System Log screen options
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    4 Troubleshooting...68 System diagnostic lights...68 Diagnostic error messages...68 Diagnostic error messages...71 System error messages...74 WiFi power cycle...75 5 Getting help...76 Contacting Dell...76 Contents 5
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    and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at
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    disassembly instructions. ESD field service kit when working inside any desktop to obvious, such as intermittent problems or a shortened product Dell products, the sensitivity to static damage is now higher than in previous Dell of damage to recognize and troubleshoot is the intermittent (also called
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 8
    different than for a desktop or portable environment. Servers are typically installed in a rack within a data center; desktops or portables are servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service
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    5. Turn on your computer. Working on your computer 9
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    Screw list Component Screw type M.2 2230/2280 Solid-state drive M2x3 Quantity 1 WLAN card M2x3 1 SD card reader M6x32 2 Image Support bracket M6x32 2 Power supply unit M6x32 2 System board M2x4 1 6-32 5 Side cover Removing the side cover Prerequisites 1. Follow the procedure
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    About this task The following images indicate the location of the side cover and provides a visual representation of the removal procedure. Steps 1. Slide down on the release latch until your hear a click. 2. Slide the side cover towards the back of the system. 3. Lift the side cover from the
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 12
    Installing the side cover Prerequisites About this task The following image indicates the location of the side panels and provides a visual representation of the installation procedure. 12 Disassembly and reassembly
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    Steps 1. Place the side cover on your computer. 2. Slide the side cover towards the front of the system till you hear the release latch click. Next steps 1. Follow the procedure in after working inside your computer. Intrusion switch Removing the intrusion switch Prerequisites 1. Follow the
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    About this task The following image indicates the location of the intrusion switch and provides a visual representation of the installation procedure. Steps 1. Slide the intrusion switch into the slot on the chassis. 2. Connect the intrusion switch cable to the connector on the system board. . Next
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 15
    Steps 1. Pry the retention tabs to release the front bezel from the system. 2. Remove the front bezel from the system. Installing the front bezel Prerequisites About this task The following image indicates the location of the front bezel and provides a visual representation of the installation
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    Steps 1. Align the bezel and insert the retention tabs on the bezel into the slots on the system. 2. Press the bezel until the retention tabs click into place. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside your computer. Hard-drive assembly Removing the 2.5 in
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    Steps 1. Disconnect the hard-disk drive data cable and power cable from the connectors on the hard-disk drive. 2. Push the release tab and slightly lift the hard-disk drive assembly. 3. Release the hard-disk drive assembly from the notch and slide the hard-disk drive assembly out. NOTE: Note the
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 18
    Steps 1. Pull one side of the hard-disk drive bracket to disengage the pins on the bracket from the slots on the drive and lift the hard-disk drive. 2. Hard-disk drive bracket for the 2.5 in. hard-disk drive. 3. 2.5 in. hard-disk drive. Installing the hard-disk drive bracket Prerequisites About this
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    Steps 1. 2.5 in. hard-disk drive. 2. Hard-disk drive bracket for the 2.5 in. hard-disk drive. 3. Align and insert the pins on the drive bracket with the slots on the hard-disk drive. 4. 2.5 in. hard-disk drive assembly. Next steps 1. Install the 2.5 in. hard-disk drive assembly. 2. Install the front
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    Steps 1. Insert the hard-disk drive assembly into the slot on the system and slide the hard-disk drive assembly down. 2. Press down the hard-disk drive assembly, until it clicks into place. 3. Connect the power cable and hard-disk drive cable to the connectors on the hard-disk drive. Next steps 1.
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    About this task The following images indicate the location of the hard-disk drive and optical-disk drive module and provide a visual representation of the removal procedure. Disassembly and reassembly 21
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    22 Disassembly and reassembly
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    Steps 1. Remove the hard-disk drive power cable and the SATA cable through the recess in the release latch. 2. Unroute the optical-disk drive cable and the hard-disk drive cable from the retention clip on the hard-disk drive and optical-disk drive module. 3. Slide the release latch to unlock the
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    Steps 1. Connect the optical-drive data and power cable to the connectors on the optical-drive and flip the hard-disk drive and optical-disk drive module. 2. Insert the tabs on the hard-disk drive and optical-disk drive module into the slot on the system at an angle. 3. Lower the hard-disk drive and
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 25
    Optical drive Removing the slim optical-drive Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the Side cover 3. Remove the Front bezel About this task The following images indicate the location of the slim optical-drive and provide a visual representation of
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 26
    Installing the slim optical-drive Prerequisites About this task The following image indicates the location of the slim optical-drive and provides a visual representation of the installation procedure. Steps 1. Optical drive/ hard drive module. 2. Optical drive unit. 3. Insert the optical drive into
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 27
    Solid-state drive Removing the M.2 2230 PCIe solid-state drive Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the 2.5 in. hard drive assembly. About this task The following images indicate the location of
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 28
    Steps 1. Align the notch on the solid-state drive with the tab on the solid-state drive connector. 2. Insert the solid-state drive at a 45-degree angle into the connector on the system board. 3. Replace the screw (M2x3) that secures the M.2 2230 PCIe solid-state drive to the system board. Next steps
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 29
    Steps 1. Remove the screw (M2x3) that secures the solid-state drive to the system board. 2. Slide and lift the solid-state drive off the system board. Installing the M.2 2280 PCIe solid-state drive Prerequisites About this task The following image indicates the location of the solid-state drive and
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    Steps 1. Align the notch on the solid-state drive with the tab on the solid-state drive connector. 2. Insert the solid-state drive at a 45-degree angle into the connector on the system board. 3. Replace the screw (M2x3) that secures the M.2 2280 PCIe solid-state drive to the system board. Next steps
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 31
    Steps 1. Remove the (M2x3) screw that secures the WLAN bracket and WLAN card to the system board. 2. Slide and lift the WLAN card bracket away from the WLAN card. 3. Disconnect the antenna cables from the WLAN card. 4. Slide and remove the WLAN card from the connector on the system board. Installing
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    Steps 1. Connect the antenna cables to the WLAN card. The following table provides the antenna-cable color scheme for the WLAN card of your computer. Table 2. Antenna-cable color scheme Connectors on the wireless card Main (white triangle) Antenna-cable color White Auxiliary (black triangle)
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    SD card reader - optional Removing the SD card reader Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the Side cover About this task The following images indicate the location of the graphics card and provide a visual representation of the removal procedure.
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    Steps 1. Align the SD card reader with the screw holes on the system board and replace the two screws (M6X32). 2. Route the power supply cables through the retention clip on the SD card reader. Next steps 1. Install the Side cover 2. Follow the procedure in After working inside your computer.
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    Steps 1. Pull the metal tab to open the expansion card latch. 2. Pull the release tab at the base of the expansion card. 3. Lift the expansion card away from the connector on the system board. Installing the expansion card Prerequisites About this task The following image indicates the location of
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 36
    Steps 1. Align the notch on the expansion card with the connector on the system board. 2. Place the card in the connector and press down firmly. Ensure that the card is firmly seated. 3. Close the expansion card latch and press it until it clicks into place. Next steps 1. Install the Side cover 2.
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 37
    4. Remove the 2.5 in. hard drive assembly. CAUTION: To prevent damage to the memory module, hold the memory module by the edges. Do not touch the components on the memory module About this task The following images indicate the location of the memory modules and provide a visual representation of
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 38
    Steps 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. Next steps 1.
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 39
    Steps 1. Disconnect the fan cable from the connector on the system board. 2. Loosen the four captive screws that secure the heat sink to the system. NOTE: Loosen the screws in a sequential order (1,2,3,4) as mentioned on the system board. 3. Lift the heat-sink from the system board. Installing the
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 40
    Steps 1. Place the heat sink on the processor. 2. Tighten the four captive screws that secure the heat-sink to the system board, as per the callout on the system board. NOTE: Tighten the screws in a sequential order (1,2,3,4) as mentioned on the system board. 3. Connect the heat sink fan cable to
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 41
    Steps 1. Using a plastic scribe, gently pry the coin-cell battery out of the battery socket. 2. Remove the coin-cell battery out of the system. Installing the coin-cell battery Prerequisites About this task The following image indicates the location of the coin-cell battery and provides a visual
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    Steps 1. Insert the coin cell battery with the "+" sign facing up and slide it into the battery socket at an angle. 2. Press the battery into the connector until it clicks into place. Next steps 1. Install the front bezel. 2. Install the side cover. 3. Follow the procedure in after working inside
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 43
    Steps 1. Press down and push the release lever away from the processor to release it from the securing tab. 2. Lift the lever upward to lift the processor cover. CAUTION: When removing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 44
    Steps 1. Align the pin-1 corner of the processor with the pin 1 corner of the processor socket, and then place the processor in the processor socket. NOTE: The pin-1 corner of the processor has a triangle that aligns with the triangle on the pin-1 corner on the processor socket. When the processor
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 45
    Power switch Removing the power switch Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the Hard drive and optical drive module About this task The following images indicate the location of the heat-sink and
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    46 Disassembly and reassembly
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    Steps 1. Remove the SATA cables from the retention clip on the support bracket. 2. Remove the two screws (M6x32) and slide the support bracket out from the slot. 3. Remove the power-supply cable from the retention clip on the chassis. 4. Remove the three screws (M6x32) that secure the
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    48 Disassembly and reassembly
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    Disassembly and reassembly 49
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    bracket into the slot and secure it with the two screws (M6x32). 6. Insert the SATA cables through the retention clip on the support bracket. Next steps 1. Install the Hard drive and optical drive module 2. Install the Front bezel 3. Install theSide cover 4. Follow the procedure in After working
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 51
    System board Removing the system board Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the hard drive assembly. 5. Remove the solid-state drive. 6. Remove the WLAN card. 7. Remove the heat-sink. 8. Remove
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 52
    52 Disassembly and reassembly
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    Steps 1. Remove the screw (6-32) that secures the I/O panel to the system chassis. 2. Lift the I/O panel away from the system chassis. 3. Disconnect the intrusion switch cable from the connector on the system board. 4. Disconnect the system board power supply cables. 5. Disconnect the power button
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    54 Disassembly and reassembly
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    Steps 1. Align and lower the system board into the system until the connectors at the back of the system board align with the slots on the chassis, and the screw holes on the system board align with the standoffs on the system. 2. Replace the four screws (6-32) and the single standoff screw (M2x4)
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    5. Install the solid-state drive. 6. Install the hard drive assembly. 7. Install the front bezel. 8. Install the side cover. 9. Follow the procedure in after working inside your computer. 56 Disassembly and reassembly
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 57
    screen options • POST Behavior screen options • Virtualization support screen options • Wireless screen options • Advanced configuration logo appears, wait until you see the desktop. Then, shut down or restart your computer and try again. NOTE: After the Dell logo appears, you can also press F12 and
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    of your computer. Option Description System Information • System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date, Manufacture Date, and the Express Service Code. • Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory
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    port is enabled and available for OS. If USB port is disabled, the OS cannot see any device attached to this port. • Enable USB Boot Support (default) • Enable Front USB Ports(default) • Enable Rear USB Ports (default) NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 60
    Security screen options Option Admin Password Description Allows you to set, change, or delete the administrator (admin) password. NOTE: You must set the admin password before you set the system or hard drive password. Deleting the admin password automatically deletes the system password and the
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 61
    Option Description NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes are allowed Default setting: Deactivate Master Password Lockout SMM Security Mitigation The option Enable Master Password Lockout is not selected by default. Allows
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 62
    Power Off (default) • Power On • Last Power State Enable Intel Speed This option is used to enable or disable the Intel speed shift technology support. The option is enabled by default. Shift Technology Auto On Time Allows you to set the time at which the computer must turn on automatically.
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 63
    Option Deep Sleep Control USB Wake Support Wake on LAN/ WLAN Block Sleep Description • Weekdays (default) Allows you to enable USB devices to wake the system from Standby. • Enable USB Wake Support Default setting: The option is enabled.. Allows you to enable or disable the feature that powers on
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 64
    Virtualization support screen options Option Virtualization VT for Direct I/O ) • Disabled • L1 Only Maintenance screen options Option Service Tag Asset Tag SERR Messages BIOS Downgrade Data Wipe BIOS Recovery Description Displays the Service Tag of your computer. Allows you to create a
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 65
    2. Go to Dell.com/support. • Enter the Service Tag or Express Service Code and click Submit. • Click Detect Product and follow the instructions on screen. and the Product Support page of your computer appears. 6. Click Get drivers and click Drivers and Downloads. The Drivers and Downloads section
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 66
    that requires the BIOS update. 4. Restart the system and press F12 when the Dell splash logo appears to display the One Time Boot Menu. 5. Using arrow keys, press Enter. 8. The BIOS Update Utility will load. Follow the instructions on screen. Figure 1. DOS BIOS Update Screen System and setup
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    About this task To enter the system setup, press F2 immediately after a power-on or reboot. Steps 1. In the System BIOS or System Setup screen, select Security and press Enter. The Security screen is displayed. 2. Select System/Admin Password and create a password in the Enter the new password field
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 68
    Troubleshooting System diagnostic lights Power-supply diagnostics light Indicates the power-supply state. Hard-drive activity light Turns on when the computer reads from or writes to the hard drive. Table 5. LED codes Diagnostic light codes 1,2 Problem failed. Contact Dell 68 Troubleshooting
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    in Dell Diagnostics again, Contact Dell The file tests in Dell Diagnostics. The problem persists, try another drive. Run the Hard Disk Drive tests in Dell problem persists, try another drive. Run the Hard Disk Drive tests in Dell problem persists, try another drive. Run the Hard Disk Drive tests in Dell
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    Contact Dell. The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted File Allocation Table (FAT) on the hard drive. Run the Windows error-checking utility to check the file structure on the hard drive. See Windows Help and Support for instructions
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    Dell. The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, Contact Dell Dell Diagnostics or Contact Dell failed. Contact Dell The optical tests in Dell Diagnostics.
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 72
    , and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. The hard drive does not respond Dell Diagnostics. For external keyboards, check the cable connection. Run the Keyboard Controller test in Dell Diagnostics. 72 Troubleshooting
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    the problem persists, try to restore the data by entering the System Setup program, then immediately exit the program. If the message reappears, Contact Dell. The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an Troubleshooting 73
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    message Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support CMOS checksum error CPU fan failure System fan failure Hard-disk drive failure Keyboard failure No boot device
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    to WiFi connectivity issues a WiFi power cycle procedure may be performed. The following procedure provides the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. Steps 1. Turn off your computer. 2. Turn off the modem
  • Dell Precision 3440 | Small Form Factor Service Manual - Page 76
    . Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1. Go to Dell.com/support. 2. Select your support category. 3. Verify your country or region in the Choose a Country
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Precision 3440 Small Form Factor
Service Manual
Regulatory Model: D15S
Regulatory Type: D15S003
May 2020
Rev. A00