Dell P2424HT Touch USB-C Hub Monitor Users Guide - Page 96

Troubleshooting, Others > Self-Diagnostic, Repeat step 5 to inspect the display in green, blue

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3. Move the Joystick to select Others > Self-Diagnostic to initiate the selfdiagnostic process. 2X Monitor Brightness/Contrast Display Info Input Source DDC/CI Color LCD Conditioning Display Firmware Audio Menu Service Tag Self-Diagnostic Select Personalize Reset Others Others Factory Reset Exit 4. When initiated, a gray screen appears. Inspect the screen for abnormalities. 5. Toggle the Joystick. The color of the screen changes to red. Inspect the screen for abnormalities. 6. Repeat step 5 to inspect the display in green, blue, black, white and text screens. 7. The test is complete when the text screen appears. To exit, toggle the Joystick again. If you do not detect any screen abnormalities upon using the BID tool, the monitor is functioning properly. Please check the video card and computer. 96 │ Troubleshooting

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96
│
Troubleshooting
3.
Move the Joystick to select
Others > Self-Diagnostic
to initiate the self-
diagnostic process.
Brightness/Contrast
Input Source
2X Monitor
Color
Display
Menu
Personalize
Others
Exit
Display Info
DDC/CI
LCD Conditioning
Firmware
Service Tag
Self-Diagnostic
Reset Others
Factory Reset
Select
Audio
4.
When initiated, a gray screen appears. Inspect the screen for abnormalities.
5.
Toggle the Joystick. The color of the screen changes to red. Inspect the
screen for abnormalities.
6.
Repeat step 5 to inspect the display in green, blue, black, white and text
screens.
7.
The test is complete when the text screen appears. To exit, toggle the
Joystick again.
If you do not detect any screen abnormalities upon using the BID tool, the monitor
is functioning properly. Please check the video card and computer.