Dell OptiPlex Small Form Factor Plus 7020 Re-imaging Guide for Windows - Page 12

6. Click Download to download the media-card reader driver for your computer. 7. After the download is complete, go to the folder where you saved the card reader driver file. 8. Double-click the card reader driver file icon and follow the instructions on the screen. PCI-E memory card reader driver The Windows operating system does not include the PCI-E memory card reader driver. Install the Realtek Memory Card Reader driver that is available for download from www.dell.com/support. Downloading and installing the PCI-E memory card reader driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. In the Search support field, enter the Service Tag, Serial Number, Service Request, Model, or Keyword of your computer, and then click Search. NOTE: If you do not have the Service Tag, Serial Number, Service Request, Model, or Keyword, use the SupportAssist feature to automatically identify your computer. You can also click Browse all products to manually browse for your computer. 4. Click Drivers & downloads. 5. In the Category drop-down, select Chipset. 6. Click Download to download the driver for your computer. 7. After the download is complete, go to the folder where you saved the PCI-E memory card reader driver file. 8. Double-click the card reader driver file icon and follow the instructions on the screen. Intel Rapid Storage Technology (IRST) The IRST software package enables and enhances high-performance Serial ATA (SATA) and SATA RAID capabilities for supported operating systems. The IRST software package provides an added protection against data loss in the event of a hard-drive failure. NOTE: The following conditions must be met before you can install IRST on your computer. ● Your computer has a RAID I/O controller hub (ICH). If your computer does not have a RAID ICH, you cannot install IRST unless a third-party RAID controller card is installed. ● Your RAID controller is enabled by default. CAUTION: If a SATA hard drive is already installed, disabling the RAID controller (switch to AHCI mode) might cause your computer to display a blue screen and an error code followed by a system reboot. Downloading and installing the IRST APPX 1. Turn on your computer. 2. Go to www.dell.com/support. 3. In the Search support field, enter the Service Tag, Serial Number, Service Request, Model, or Keyword of your computer, and then click Search. NOTE: If you do not have the Service Tag, Serial Number, Service Request, Model, or Keyword, use the SupportAssist feature to automatically identify your computer. You can also click Browse all products to manually browse for your computer. 4. Click Drivers & downloads. 5. In the Category drop-down, select Serial ATA. 6. Click Download to download the IRST APPX for your computer. 12 Reinstallation sequence for drivers and applications