Dell Alienware Area-51m Service Manual

Dell Alienware Area-51m Manual

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  • Dell Alienware Area-51m | Service Manual - Page 1
    Alienware Area-51m Service Manual Computer Model: Alienware Area-51m Regulatory Model: P38E Regulatory Type: P38E001
  • Dell Alienware Area-51m | Service Manual - Page 2
    of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
  • Dell Alienware Area-51m | Service Manual - Page 3
    inside your computer 8 Before you begin ...8 After working inside your computer 9 Safety instructions...10 Electrostatic discharge-ESD protection...10 ESD field service kit ...11 Components of an ESD field service kit...11 ESD protection summary ...11 Transporting sensitive components...12 Lifting
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    Replacing the wireless card 27 Procedure...27 Post-requisites...28 Removing the solid-state drives 29 Prerequisites...29 Procedure to remove M.2 2230 card...29 Procedure to remove M.2 2280 card...30 Replacing the solid-state drives 31 Procedure to replace M.2 2230 card...31 Procedure to replace
  • Dell Alienware Area-51m | Service Manual - Page 5
    Removing the coin-cell battery 46 Prerequisites...46 Procedure...46 Replacing the coin-cell battery 47 Procedure...47 Post-requisites...47 Removing the touchpad...48 Prerequisites...48 Procedure...48 Replacing the touchpad...50 Procedure...50 Post-requisites...50 Removing the display assembly 52
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    ...74 Removing the system board 76 Prerequisites...76 Procedure...76 Replacing the system board 80 Procedure ...80 Post-requisites...82 Entering the Service Tag in the BIOS setup program 82 Removing the right power-adapter port 83 Prerequisites...83 Procedure...83 Replacing the right power
  • Dell Alienware Area-51m | Service Manual - Page 7
    100 Wireless and Bluetooth drivers...100 System setup...101 System setup...101 Entering BIOS setup program...101 Navigation keys...101 Boot Sequence...101 System setup options...102 Clearing CMOS settings...107 Clearing BIOS (System Setup) and System passwords 107 Troubleshooting...108 Flashing the
  • Dell Alienware Area-51m | Service Manual - Page 8
    → Power → Shut down. NOTE: If you are using a different operating system, see the documentation of your operating system for shutdown instructions. 3 Disconnect your computer and all attached devices from their electrical outlets. 4 Disconnect all attached network devices and peripherals, such as
  • Dell Alienware Area-51m | Service Manual - Page 9
    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, or cables you removed before working on
  • Dell Alienware Area-51m | Service Manual - Page 10
    best practices, see the Regulatory Compliance home page at www.dell troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions intermittent problems or
  • Dell Alienware Area-51m | Service Manual - Page 11
    best practice to regularly test the strap prior to each service call, and at a minimum, test once per week. A wrist strap tester is the best . Always look for a large open flat work area that is free of clutter and large enough to parts or parts to be returned to Dell, it is critical to place these
  • Dell Alienware Area-51m | Service Manual - Page 12
    such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static apart for a stable base, and point your toes out. 2 Tighten stomach muscles. Abdominal muscles support your spine when you lift, offsetting the force of the load. 3 Lift with your legs,
  • Dell Alienware Area-51m | Service Manual - Page 13
    Recommended tools The procedures in this document may require the following tools: • Philips screwdriver #1 • Flat-head screwdriver • Plastic scribe 13
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    Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced. NOTE: Some
  • Dell Alienware Area-51m | Service Manual - Page 15
    Component Hard-drive assembly Secured to Palm-rest assembly Hard-drive bracket Hard drive Power-adapter port bracket Rear-I/O cover Palm-rest assembly Computer base Rear-I/O cover Palm-rest assembly Screw type M2.5x5 Quantity 4 M3x3 4 M2x3 1 M2.5x2.5 4 M2.5x7 2 System board Palm-
  • Dell Alienware Area-51m | Service Manual - Page 16
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Loose the six captive screws that secure the
  • Dell Alienware Area-51m | Service Manual - Page 17
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Connect the battery cable to the system board
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    3 Tighten the six captive screws that secure the base cover to the computer base. 18
  • Dell Alienware Area-51m | Service Manual - Page 19
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell https:// www.dell.com/support for assistance and further instructions. • Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and
  • Dell Alienware Area-51m | Service Manual - Page 20
    3 Lift the battery off the palm-rest assembly. 20
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    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the battery with
  • Dell Alienware Area-51m | Service Manual - Page 22
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure 1 Locate the
  • Dell Alienware Area-51m | Service Manual - Page 23
    3 Remove the memory module from the memory-module slot. 23
  • Dell Alienware Area-51m | Service Manual - Page 24
    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the notch on the memory module with
  • Dell Alienware Area-51m | Service Manual - Page 25
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure 1 Locate the
  • Dell Alienware Area-51m | Service Manual - Page 26
    5 Disconnect the antenna cables from the wireless card. 26
  • Dell Alienware Area-51m | Service Manual - Page 27
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card
  • Dell Alienware Area-51m | Service Manual - Page 28
    Post-requisites Replace the base cover. 28
  • Dell Alienware Area-51m | Service Manual - Page 29
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell. on the configuration ordered the computer may have up to two M.2 cards installed. Supported card configurations per M.2 card slot: • M.2 2230 solid-state drive •
  • Dell Alienware Area-51m | Service Manual - Page 30
    shipped with a M.2 2280 card installed. NOTE: Depending on the configuration ordered, the computer may have up to two M.2 cards installed. Supported card configurations per M.2 card slot: • M.2 2230 solid-state drive • M.2 2280 solid-state drive/Intel Optane storage 1 Remove the screw (M2x3
  • Dell Alienware Area-51m | Service Manual - Page 31
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell. on the configuration ordered the computer may have up to two M.2 cards installed. Supported card configurations per M.2 card slot: • M.2 2230 solid-state drive •
  • Dell Alienware Area-51m | Service Manual - Page 32
    computers shipped with a M.2 2280 card installed. NOTE: Depending on the configuration ordered, the computer may have up to two M.2 cards installed. Supported card configurations per M.2 card slot: • M.2 2230 solid-state drive • M.2 2280 solid-state drive/Intel Optane storage NOTE: Install the solid
  • Dell Alienware Area-51m | Service Manual - Page 33
    4 Replace the screw (M2x3) that secures the solid-state drive and the thermal shield to the computer base. Post-requisites Replace the base cover. 33
  • Dell Alienware Area-51m | Service Manual - Page 34
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell -drive cable from the system board. 2 Remove the hard-drive cable from the routing guides on the computer base. 3 Remove the four screws (M2.5x5) that secure the
  • Dell Alienware Area-51m | Service Manual - Page 35
    5 Disconnect the interposer from the hard-drive assembly. 6 Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive. 7 Lift the hard drive off the hard-drive bracket. 35
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    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when
  • Dell Alienware Area-51m | Service Manual - Page 37
    . 5 Replace the four screws (M2.5x5) that secure the hard-drive assembly to the palm-rest assembly. 6 Route the hard-drive cable through the routing guides on the computer base. 7 Connect the hard-drive cable to the system board. 37
  • Dell Alienware Area-51m | Service Manual - Page 38
    Post-requisites Replace the base cover. 38
  • Dell Alienware Area-51m | Service Manual - Page 39
    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure 1 Disconnect the
  • Dell Alienware Area-51m | Service Manual - Page 40
    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the tabs on the rear I/O cover with
  • Dell Alienware Area-51m | Service Manual - Page 41
    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Follow the procedure
  • Dell Alienware Area-51m | Service Manual - Page 42
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Slide the audio daughter-board at an angle
  • Dell Alienware Area-51m | Service Manual - Page 43
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell. . 3 Note the speaker cable routing and remove the speaker cable from the routing guides on palm-rest assembly. 4 Using the tab on the left speaker, slightly pull
  • Dell Alienware Area-51m | Service Manual - Page 44
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell it using the alignment posts. 3 Route the speaker cable through the routing guides on the palm-rest assembly. 4 Using the alignment posts and rubber grommets,
  • Dell Alienware Area-51m | Service Manual - Page 45
    4 Replace the base cover. 45
  • Dell Alienware Area-51m | Service Manual - Page 46
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS
  • Dell Alienware Area-51m | Service Manual - Page 47
    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Adhere the coin-cell battery to the slot
  • Dell Alienware Area-51m | Service Manual - Page 48
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery
  • Dell Alienware Area-51m | Service Manual - Page 49
    6 Lift the touchpad off the palm-rest assembly. 49
  • Dell Alienware Area-51m | Service Manual - Page 50
    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Place the touchpad into the slot on the
  • Dell Alienware Area-51m | Service Manual - Page 51
    2 Replace the speakers. 3 Follow the procedure from step 4 to step 7 in Replacing the hard drive. 4 Replace the solid-state drive (in SSD2 slot). 5 Replace the battery. 6 Replace the base cover. 51
  • Dell Alienware Area-51m | Service Manual - Page 52
    follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. 7 Remove the antenna cables from the routing guides on the computer base. 8 Peel off the tobii cable from the computer base. 52
  • Dell Alienware Area-51m | Service Manual - Page 53
    9 Remove the two screws (M2.5x8) that secures the computer base to the display assembly. 10 Turn the computer over. 11 Remove the four screws (M2.5x2.5) that secure the display hinges to the palm-rest assembly. 53
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    12 Lift the display assembly off the palm-rest assembly. 54
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    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell. the tobii cable to the computer base. 6 Route the antennas cable through the routing guides on the computer base. 7 Connect the tobii cable to the system board. 8
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    12 Replace the screw (M2x3) that secures the display-cable bracket to the system board. Post-requisites 1 Replace the rear I/O cover 2 Replace the wireless card. 3 Replace the base cover. 56
  • Dell Alienware Area-51m | Service Manual - Page 57
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell. hard-drive cable. 2 Remove the hard-drive cable from the routing guides on the computer base. 3 Disconnect the tobii cable from the system board. 4 Remove
  • Dell Alienware Area-51m | Service Manual - Page 58
    10 Peel off the display cable and the camera cable from the computer base. 11 Remove the screw (M2.5x12) that secures the computer base to the palm-rest assembly. 12 Remove the 14 screws (M2.5x8) that secure the computer base to the palm-rest assembly. 58
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    13 Lift the computer base off the palm-rest assembly. 59
  • Dell Alienware Area-51m | Service Manual - Page 60
    the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ computer base. 10 Route the antennas cable through the routing guides on the computer base. 11 Connect the tobii cable to the system board. 12 Route
  • Dell Alienware Area-51m | Service Manual - Page 61
    13 Connect the hard-drive cable to the system board. Post-requisites 1 Replace the rear I/O cover 2 Replace the solid-state drive (in SSD1 slot). 3 Replace the wireless card. 4 Replace the battery. 5 Replace the base cover. 61
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    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal
  • Dell Alienware Area-51m | Service Manual - Page 63
    4 Lift the heat-sink assembly off the system board. 63
  • Dell Alienware Area-51m | Service Manual - Page 64
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage
  • Dell Alienware Area-51m | Service Manual - Page 65
    Post-requisites 1 Replace the computer base. 2 Replace the rear I/O cover 3 Replace the wireless card. 4 Replace the solid-state drive (in SSD1 slot). 5 Replace the battery. 6 Replace the base cover. 65
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    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery
  • Dell Alienware Area-51m | Service Manual - Page 67
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Route the right power-adapter port cable under
  • Dell Alienware Area-51m | Service Manual - Page 68
    7 Replace the base cover. 68
  • Dell Alienware Area-51m | Service Manual - Page 69
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery
  • Dell Alienware Area-51m | Service Manual - Page 70
    4 Lift the processor straight up to remove it from the system board. 70
  • Dell Alienware Area-51m | Service Manual - Page 71
    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: If either the processor or the heat sink is
  • Dell Alienware Area-51m | Service Manual - Page 72
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery
  • Dell Alienware Area-51m | Service Manual - Page 73
    5 Lift the graphics card off the system board. 73
  • Dell Alienware Area-51m | Service Manual - Page 74
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Place the graphics card on the system board
  • Dell Alienware Area-51m | Service Manual - Page 75
    6 Replace the battery. 7 Replace the base cover. 75
  • Dell Alienware Area-51m | Service Manual - Page 76
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must
  • Dell Alienware Area-51m | Service Manual - Page 77
    2 Turn the palm-rest assembly over. 3 Remove the two screws (M2x3) that secure the graphics card cables on the system board. 4 Lift the two graphics card cables off the system board. 5 Peel the tape that secures the audio daughter-board cable to the system board. 6 Open the latch and disconnect the
  • Dell Alienware Area-51m | Service Manual - Page 78
    11 Remove the left power-adapter port. 78
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    12 After performing all the above steps, you are left with the system board. 79
  • Dell Alienware Area-51m | Service Manual - Page 80
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must
  • Dell Alienware Area-51m | Service Manual - Page 81
    9 Replace the two screws (M2x3) that secure the graphics card cables to the system board. 10 Turn the palm-rest assembly over. 81
  • Dell Alienware Area-51m | Service Manual - Page 82
    drive. 10 Replace the memory modules. 11 Replace the battery. 12 Replace the base cover. Entering the Service Tag in the BIOS setup program 1 Turn on or restart your computer. 2 Press F2 when the Dell logo is displayed to enter the BIOS setup program. 3 Navigate to the Main tab and enter the
  • Dell Alienware Area-51m | Service Manual - Page 83
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery
  • Dell Alienware Area-51m | Service Manual - Page 84
    84
  • Dell Alienware Area-51m | Service Manual - Page 85
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Connect the left power-adapter port cable to the
  • Dell Alienware Area-51m | Service Manual - Page 86
    10 Replace the battery. 11 Replace the base cover. 86
  • Dell Alienware Area-51m | Service Manual - Page 87
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery
  • Dell Alienware Area-51m | Service Manual - Page 88
    4 Lift the keyboard bracket from the macro side and slide out of clips on the opposite side. 5 Open the latch and disconnect the macro-keys cable from the keyboard. 6 Open the latch and disconnect the macro-keys backlight cable from the keyboard. 7 Peel off the macro-keys cable and the macro-keys
  • Dell Alienware Area-51m | Service Manual - Page 89
    8 Lift the keyboard from bottom and slide out of the clips at top. 89
  • Dell Alienware Area-51m | Service Manual - Page 90
    in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Insert the tabs on the top side of the
  • Dell Alienware Area-51m | Service Manual - Page 91
    8 Connect the keyboard cable to the keyboard and close the latch to secure the cable. Post-requisites 1 Replace the system board. 2 Replace the right power-adapter port. 3 Replace the heat-sink assembly. 4 Replace the computer base. 5 Replace the rear I/O cover 6 Follow the procedure from step 4 to
  • Dell Alienware Area-51m | Service Manual - Page 92
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery
  • Dell Alienware Area-51m | Service Manual - Page 93
    93
  • Dell Alienware Area-51m | Service Manual - Page 94
    in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Insert the tabs on the top side of the
  • Dell Alienware Area-51m | Service Manual - Page 95
    11 Replace the battery. 12 Replace the base cover. 95
  • Dell Alienware Area-51m | Service Manual - Page 96
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery
  • Dell Alienware Area-51m | Service Manual - Page 97
    97
  • Dell Alienware Area-51m | Service Manual - Page 98
    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the palm-rest assembly on a clean and
  • Dell Alienware Area-51m | Service Manual - Page 99
    11 Replace the coin-cell battery. 12 Replace the speakers. 13 Replace the coin-cell battery. 14 Follow the procedure from step 4 to step 7 in Replacing the hard drive. 15 Replace the wireless card. 16 Replace the solid-state drive. 17 Replace the memory modules. 18 Replace the battery. 19 Replace
  • Dell Alienware Area-51m | Service Manual - Page 100
    , check if the Intel Virtual Button driver is installed. Install the driver updates from www.dell.com/support. Wireless and Bluetooth drivers In the Device Manager, check if the network card driver is installed. Install the driver updates from www.dell.com/support. In the Device Manager, check if
  • Dell Alienware Area-51m | Service Manual - Page 101
    1 Turn on (or restart) your computer. 2 During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press or collapses a drop-down list, if applicable. Tab Moves to the next focus area. NOTE: For the standard graphics browser only. Esc Moves to the previous page
  • Dell Alienware Area-51m | Service Manual - Page 102
    3. System setup options-System information menu General-System Information System Information BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer. Asset Tag Displays the Asset Tag of the computer. Ownership Tag Displays the ownership tag
  • Dell Alienware Area-51m | Service Manual - Page 103
    controller. Drives Enable or disable various drives on board. SMART Reporting Enable or disable SMART Reporting during system startup. USB Configuration Enable Boot Support Enable or disable booting from USB mass storage devices such as external hard drive, optical drive, and USB drive. 103
  • Dell Alienware Area-51m | Service Manual - Page 104
    or disable the BIOS module interface of the optional Computrace(R) Service from Absolute Software. Admin Setup Lockout Enable to prevent users Admin Password is set. Master Password Lockout Disables the master password support. Hard Disk passwords need to be cleared before changing the setting
  • Dell Alienware Area-51m | Service Manual - Page 105
    of Secure Boot to allow evaluation or enforcement of UEFI driver signatures. Expert Key Management Expert Key Management Enable or disable set to Everyday, Weekdays or Selected Days. Default: Disabled. USB Wake Support Enable the USB devices to wake the computer from Standby. Block Sleep
  • Dell Alienware Area-51m | Service Manual - Page 106
    System setup options-Virtualization Support menu Virtualization Support Virtualization Specify whether a options-Maintenance menu Maintenance Service Tag Display the system's Service Tag. Asset Tag Create SupportAssist System Resolution Console and for Dell OS Recovery tool. SupportAssist OS
  • Dell Alienware Area-51m | Service Manual - Page 107
    the base cover. Clearing BIOS (System Setup) and System passwords To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows
  • Dell Alienware Area-51m | Service Manual - Page 108
    dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers icon and follow the instructions on the screen. Flashing problems
  • Dell Alienware Area-51m | Service Manual - Page 109
    the error code and validation number and contact Dell. System diagnostic lights Power and battery-status drive. NOTE: Hard-drive activity light is supported only on computers shipped with hard drive. Power . Table 14. Diagnostics Light pattern Problem description 2,1 CPU failure 2,2 System
  • Dell Alienware Area-51m | Service Manual - Page 110
    pattern 2,6 2,7 3,1 3,2 3,3 3,4 3,5 3,6 3,7 Problem description System board or chipset error LCD failure CMOS Disabling Intel Optane memory CAUTION: After disabling Intel Optane memory, do not uninstall the driver for Intel Rapid Storage Technology as it will result in a blue screen error. The
  • Dell Alienware Area-51m | Service Manual - Page 111
    to WiFi connectivity issues a WiFi power cycle procedure may be performed. The following procedure provides the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. 1 Turn off your computer. 2 Turn off the modem. 3 Turn
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Alienware Area-51m
Service Manual
Computer Model: Alienware Area-51m
Regulatory Model: P38E
Regulatory Type: P38E001