Dell Alienware 32 4K QD OLED Gaming AW3225QF Alienware AW3225QF Monitor Users - Page 88

Built-in diagnostics, Troubleshooting, Screen test, Others, Self-Diagnostic

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Built-in diagnostics Your monitor has built-in diagnostic tools that help you determine if the screen abnormality or audible noise you are experiencing is an inherent problem with your monitor. Screen test To run the test: 1. Move or press the joystick to launch the Menu Launcher. 2. Move the joystick up to select and open the Main Menu. 3. Move the joystick to navigate and select Others > Self-Diagnostic > Screen Test. 4. Ensure that the screen is clean (no dust particles on the surface of the screen). 5. Press the joystick to initiate the built-in diagnostics. A gray screen is displayed. 6. Observe if the screen has any defects or abnormalities. 7. Toggle the joystick once again until a red screen is displayed. 8. Observe if the screen has any defects or abnormalities. Repeat steps 7 and 8 until the screen displays green, blue, black, and white colors. Note any abnormalities or defects. The test is complete when a text screen is displayed. To exit, toggle the joystick control again. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer. 88 | Troubleshooting

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Troubleshooting
Built-in diagnostics
Your monitor has built-in diagnostic tools that help you determine if the screen
abnormality or audible noise you are experiencing is an inherent problem with
your monitor.
Screen test
To run the test:
1.
Move or press the joystick to launch the Menu Launcher.
2.
Move the joystick up to select
and open the Main Menu.
3.
Move the joystick to navigate and select
Others
>
Self-Diagnostic
>
Screen Test
.
4.
Ensure that the screen is clean (no dust particles on the surface of the
screen).
5.
Press the joystick to initiate the built-in diagnostics. A gray screen is
displayed.
6.
Observe if the screen has any defects or abnormalities.
7.
Toggle the joystick once again until a red screen is displayed.
8.
Observe if the screen has any defects or abnormalities.
Repeat steps 7 and 8 until the screen displays green, blue, black, and white
colors. Note any abnormalities or defects.
The test is complete when a text screen is displayed. To exit, toggle the joystick
control again.
If you do not detect any screen abnormalities upon using the built-in diagnostic
tool, the monitor is functioning properly. Check the video card and computer.