D-Link DMP-HD610 Product Manual - Page 33

Problem, Solution

Page 33 highlights

battery, as it may be dead. Problem Hard Drive is making strange clicking noises and unit is not working The USB controller or the USB root hub is not listed or has a yellow exclamation point in the Device Manager. Why do I not have a Universal Serial Bus Controller in the Device Manager? Can I play WAV or MIDI files with the Roq-it 10 GB? Where do I find information about updates for my Roq-it 10 GB? Solution This problem happens when the hard drive has received a severe shock. Contact Tech Support immediately for further assistance. The USB port is not installed correctly. Remove all the USB components under the Universal Serial Bus Controller category in Device Manager. From the Device Manager, click on "Refresh" to reinstall the USB components. You may be prompted to insert your Windows 98 CD. You must enable your USB port in the BIOS. Consult your Computer Users guide, or contact your motherboard manufacturer. Although you can store any type of data file on the Roq-it 10 GB, the player will only recognize and play MP3 or MP2 files. For the latest information about driver, software or firmware for your Roq-it 10 GB, please visit www.dlink.com on the web. Tip: If you are not using the Roq-it 10 GB for a long period of time remove the battery from the unit. - 29 -

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battery, as it may be dead.
Problem
Solution
Hard Drive is making
strange clicking
noises and unit is not
working
This problem happens when the hard drive has
received a severe shock. Contact Tech Support
immediately for further assistance.
The USB controller or
the USB root hub is
not listed or has a
yellow exclamation
point in the Device
Manager.
The USB port is not installed correctly. Remove
all the USB components under the Universal
Serial Bus Controller category in Device
Manager. From the Device Manager, click on
“Refresh” to reinstall the USB components. You
may be prompted to insert your Windows 98
CD.
Why do I not have a
Universal Serial Bus
Controller in the
Device Manager?
You must enable your USB port in the BIOS.
Consult your Computer Users guide, or contact
your motherboard manufacturer.
Can I play WAV or
MIDI files with the
Roq-it 10 GB?
Although you can store any type of data file on
the Roq-it 10 GB, the player will only recognize
and play MP3 or MP2 files.
Where do I find
information about
updates for my Roq-it
10 GB?
For the latest information about driver, software
or firmware for your Roq-it 10 GB, please visit
www.dlink.com on the web.
Tip:
If you are not using the Roq-it 10 GB for a long period of time
remove the battery from the unit.