Compaq Evo D310v Quick Setup & Getting Started Guide

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  • Compaq Evo D310v | Quick Setup & Getting Started Guide - Page 1
    b Quick Setup & Getting Started Guide Compaq Evo Desktop D310v Series Document Part Number: 293386-001 August 2002 This guide provides basic information about setting up and maintaining your computer.
  • Compaq Evo D310v | Quick Setup & Getting Started Guide - Page 2
    Compaq Information Technologies, L.P. Compaq, the Compaq logo, and Evo are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and other countries. Microsoft, Windows, and Windows Guide Compaq Evo Desktop D310v Series First Edition (August 2002) Document Part Number: 293386-001
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    Installing or Upgrading Device Drivers 2-2 Customizing the Monitor Display 2-3 Protecting Your Software 2-4 Compaq Restore Solution 2-4 Registration 2-4 For More Information 2-5 Getting Help 2-6 Basic Troubleshooting 2-7 Overview 2-7 Helpful Hints 2-7 Solving General Problems 2-9 Solving
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    Contents 2 Quick Setup & Getting Started Guide
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    1 Quick Setup Step 1: Unpack the Computer Å WARNING: Misuse of your personal computer or failure to establish a safe and comfortable workstation may result in discomfort or serious injury. Refer to the Safety & Comfort Guide on the Documentation Library CD for more information on choosing a
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    Quick Setup Step 2: Confirm the Voltage Setting Ä CAUTION: You should not need to change the voltage setting; however, you should verify that the voltage selection is compatible with your local power specifications. Failure to do so could result in damage to your computer. 1-2 Quick Setup &
  • Compaq Evo D310v | Quick Setup & Getting Started Guide - Page 7
    Quick Setup Step 3: Connect External Devices Connect the monitor, mouse, keyboard, and network cables. Rear Panel Connectors (Arrangement of connectors may vary by model.) 1 Power Cord Connector 2 Voltage Select Switch 3 Mouse Connector 4 Keyboard Connector 5 Universal Serial Bus (USB) Connectors
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    Quick Setup Step 4: Front Panel Components Front Panel Components 1 CD-ROM drive 2 CD-ROM drive activity light 3 Diskette drive 4 Diskette drive activity light 5 Diskette drive eject button 6 CD-ROM drive eject button 7 5 1/4 inch expansion bay 8 Dual-state power button 9 Power-on light - System
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    Step 5: Connect the Power Cords Quick Setup Connect the power cords as shown. Turn on the monitor, then turn on the personal computer. Å WARNING: To reduce the risk of electric shock or damage to the equipment: I Do not disable the power cord grounding plug. The grounding plug is an important
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    Step operating system from installing properly. Press the power button to turn on the personal computer. is being installed. Carefully read and follow the instructions that appear on the screen to complete the Windows screen is displayed, the Windows installation process is complete. 1-6 Quick
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    mode, run Computer Setup. Refer to the Computer Setup (F10) Utility Guide for Computer Setup instructions. ✎ To manually force the computer into an OFF state, press and hold the power button for four seconds. Ä CAUTION: Manually forcing the computer off can cause loss of data. Quick Setup & Getting
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    Quick Setup 1-8 Quick Setup & Getting Started Guide
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    services, and programs with improved usability and accessibility for all customers. Compaq products with Microsoft Windows XP preinstalled, or that are XP with variances of each, depending on the operating system and hard drive support. To check the file system format assigned to your hard drive (
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    -click the NTFS Convert icon located on the desktop. Read and follow the instructions that appear on the screen to change the drive partitioning. This feature is available on select models only. Installing or Upgrading Device Drivers To install optional hardware devices after the OS installation
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    right-click on the Windows Desktop, then click Properties. For more information about your display driver and other utilities that you can use with your graphics controller, refer to your graphics controller documentation. ✎ You can obtain the latest graphics drivers from the Compaq Web site at http
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    software by using the Compaq Restore Plus! CD and any other CDs that came with the computer. Carefully read and follow the instructions for the restore solution that came with the computer. For questions about or problems with this CD, please contact Compaq customer service. Registration Make sure
  • Compaq Evo D310v | Quick Setup & Getting Started Guide - Page 17
    & Regulatory Information (PDF Format) I Safety & Comfort Guide (Windows Help format) ✎ If you do not have a CD-ROM drive, you may download the product documentation from the Compaq Web site at www.compaq.com/support. 1. Insert the compact disc into the CD-ROM drive. There may be a slight delay while
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    Getting Started Getting Help Additional help and other information can be obtained through Compaq Technical Support information at http://www.compaq.com or in the warranty information included with your computer. 2-6 Quick Setup & Getting Started Guide
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    operating system, refer to the following support Web site locations for additional support that may be available. I Compaq Evo Desktops http://www.compaq.com/support/reference_library/selectproduct. asp Helpful Hints If you encounter some minor problem with your computer, monitor, or software
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    Problems" for instructions. I Make sure that all the required device drivers have it is supported on your system. Ä CAUTION: When the computer is plugged into an AC power source, there is always voltage applied to the system board. You must disconnect the power cord from the power
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    performing the operation, contact your Compaq authorized reseller or service provider. Problem Cause Solution Computer will not turn on. Computer is not connected Connect to an external power source. to an external power source. Cables to the external power source are unplugged. Ensure that
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    . Control Panel (Computer Setup can also Battery life is approximately be used to update the RTC date and 3-5 years. time). If the problem persists, replace the RTC battery. Refer to the Hardware Reference Guide for instructions on installing a new battery, or contact your Compaq authorized
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    Getting Started Problem Cause Solution Poor performance is experienced. Processor is hot. 1. Make sure the airflow to the computer is not blocked. 2. from the monitor to the computer to the appropriate connector, and to the electrical outlet. Quick Setup & Getting Started Guide 2-11
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    Getting Started Problem Blank monitor screen. (continued) Cause Solution Computer is in Stand By mode. Press the power button to resume from rate as the resolution at the resolution chosen. chosen. The VGA/BNC selector Set the selector switch to agree with the switch is not properly set.
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    reconfigure the computer after completing installation of the new hardware. In Windows 2000 and Windows XP Professional, select the Add New Hardware icon in the Control Panel and follow the instructions that appear on the screen. Problem A new device is not recognized as part of the system. Cause
  • Compaq Evo D310v | Quick Setup & Getting Started Guide - Page 26
    of the Hardware Reference Guide). 2. Remove and reseat memory module. Ä CAUTION: Some models support ECC memory and non-ECC memory. Other models support only non-ECC memory. For those systems that do support ECC memory, Compaq does not support mixing ECC and non-ECC memory. In addition, the system
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    (on select models.) 2L, 1S* Green Power LED flashes 1x / second. None Green Power LED None On. *L = Long, S = Short Probable Cause Failed Boot Block. System board hardware failure (prior to graphics). Recommended Action Reflash the ROM using a ROMPaq diskette. Replace system board. Computer
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    at a time until computer runs. 4. Check for damage to system board. 5. Replace system board. 6. Replace power supply. 1. Remove riser board. 2. Wipe connector. 3. Reinstall riser board (see the Hardware Reference Guide for directions on removing the riser board). 2-16 Quick Setup & Getting Started
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    Power LED is: 1. Flashing four times per second, OR 2. Flashing two times one second apart, followed by a two second pause, OR 3. Not flashing. None None Processor unseated. Computer overheated. Recommended Action 1. Check memory module (see the relevant section of the Hardware Reference Guide
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    Getting Started 2-18 Quick Setup & Getting Started Guide
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    5 language displayed 5 Quick Setup & Getting Started Guide 5 running when Autorun is disabled 5 Safety & Comfort Guide 5 Safety & Regulatory Information 5 using the 5 Compaq Restore CD 4 Compaq Restore Plus! CD 4 Compaq Restore Supplemental Software CD 4 computer pauses 2-10 D date and time display
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    Index front panel components 1-4 power cords 1-5 voltage 1-2 R restoring original system software 4 S setup of computer 1-1 software, restoring the original system 4 W warnings misuse of computer 1-1 power cords 1-5 Index-2 Quick Setup & Getting Started Guide
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b
Quick Setup & Getting Started
Guide
Compaq Evo Desktop D310v Series
Document Part Number:
293386-001
August 2002
This guide provides basic information about setting up and
maintaining your computer.