Carvin MX621 Instruction Manual - Page 5

exchanging

Page 5 highlights

SECTION I UNPACKING & INSPECTION UNPACKING Carefully remove your new Carvin power amplifier from its carton by turning the unit upside down (referenced by the lettering on the outside of the box). Pull the staples, remove any tape securing the box flaps and hold the flaps out. Gently turn the product right side up and lift the box off of the amp. INSPECTION TRUCK FREIGHT SHIPMENTS: NOTE: INSPECT YOUR AMPLIFIER AND THE SHIPPING CARTON FOR ANY DAMAGE that may have occurred in shipping. If damage is found, notify the shipping company and Garvin immediately and obtain a DAMAGE INSPECTION REPORT from the shipping company. BE SURE TO SAVE ALL PACKING MATERIALS FOR PROOF OF DAMAGE). Send a copy of the damage inspection report to Garvin and return the goods to Carvin. This will allow us to process any damage claim with the shipping company and provide you with the fastest return of new goods. All goods must first be received back at Carvin prior to exchanging or shipping a new item to you. This is both for yours and our protection. Also, please note: if you file a "Damage Claim", you will have to settle directly with the shipping company. Upon receiving your settlement you will then have to re-order a new replacement. UPS SHIPMENTS: If damage is found, and the unit was shipped UPS, first make note of the damage to the unit and SAVE ALL PACKING MATERIALS. Then, call Carvin and notify UPS of the damage. Have UPS inspect the damage and issue a damage report number. Then have your unit picked up and returned to us. Carvin will handle the damage claim with UPS, and upon reciept of your damaged unit, a new amplifier will be shipped to you immediately. NOTE: Have UPS issue the damage report because if you file a claim with UPS, you will have to wait until you receive your settlement before re-ordering from Carvin. This could delay your receipt of a properly operating unit from 2 to 3 weeks. If you are at all in doubt, call Garvin and we'll be happy to assist you. Also, be sure to insure the returned goods for the full amount. This will assure proper protection against further damage that could result in the return shipment. Save the carton and all packing materials. In the event you have to re-ship your amplifiers "ALWAYS" use the original carton and packing materials. This will provide the best possible protection for your unit during shipment. Both Carvin and the shipping company will not accept liability for damage caused by improper packing. (Replacement cartons are available from Carvin at $10.00 + $2.00 shipping). 1-1

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SECTION
I
UNPACKING
&
INSPECTION
UNPACKING
Carefully
remove
your
new
Carvin
power
amplifier
from
its
carton
by
turning
the
unit
upside
down
(referenced
by
the
lettering
on
the
outside
of
the
box).
Pull
the
staples,
remove
any
tape
securing
the
box
flaps
and
hold
the
flaps
out.
Gently
turn
the
product
right
side
up
and
lift
the
box
off
of
the
amp.
INSPECTION
TRUCK
FREIGHT
SHIPMENTS:
NOTE:
INSPECT
YOUR
AMPLIFIER
AND
THE
SHIPPING
CARTON
FOR
ANY
DAMAGE
that
may
have
occurred
in
shipping.
If
damage
is
found,
notify
the
shipping
company
and
Garvin
immediately
and
obtain
a
DAMAGE
INSPECTION
REPORT
from
the
shipping
company.
BE
SURE
TO
SAVE
ALL
PACKING
MATERIALS
FOR
PROOF
OF
DAMAGE).
Send
a
copy
of
the
damage
inspection
report
to
Garvin
and
return
the
goods
to
Carvin.
This
will
allow
us
to
process
any
damage
claim
with
the
shipping
company
and
provide
you with
the
fastest
return
of
new
goods.
All
goods
must
first
be
received
back
at
Carvin
prior
to
exchanging
or
shipping
a
new
item
to
you.
This
is
both
for
yours
and
our
protection.
Also,
please
note:
if you
file
a
"Damage
Claim",
you
will
have
to
settle
directly
with
the
shipping
company.
Upon
receiving
your
settlement
you
will
then
have
to
re
-order
a
new
replacement.
UPS
SHIPMENTS:
If
damage
is
found,
and
the
unit
was
shipped
UPS,
first
make
note
of
the
damage
to
the
unit
and
SAVE
ALL
PACKING
MATERIALS.
Then,
call
Carvin
and
notify
UPS
of
the
damage.
Have
UPS
inspect
the
damage
and
issue
a
damage
report
number.
Then
have
your
unit
picked
up
and
returned
to
us.
Carvin
will
handle
the
damage
claim
with
UPS,
and
upon
reciept
of
your
damaged
unit,
a
new
amplifier
will
be
shipped
to
you
immediately.
NOTE:
Have
UPS
issue
the
damage
report
because
if
you
file
a
claim
with
UPS,
you
will
have
to
wait
until
you
receive
your
settlement
before
re
-ordering
from
Carvin.
This
could
delay
your
receipt
of
a
properly
operating
unit
from
2
to
3
weeks.
If
you
are
at
all
in
doubt,
call
Garvin
and
we'll
be
happy
to
assist
you.
Also,
be
sure
to
insure
the
returned
goods
for
the
full
amount.
This
will
assure
proper
protection
against
further
damage
that
could
result
in
the
return
shipment.
Save
the
carton
and
all
packing
materials.
In
the
event
you
have
to
re
-ship
your
amplifiers
"ALWAYS"
use
the
original
carton
and
packing
materials.
This
will
provide
the
best
possible
protection
for
your
unit
during
shipment.
Both
Carvin
and
the
shipping
company
will
not
accept
liability
for
damage
caused
by
improper
packing.
(Replacement
cartons
are
available
from
Carvin
at
$10.00
+
$2.00
shipping).
1-1