Carvin MX621 Instruction Manual - Page 5
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SECTION I UNPACKING & INSPECTION UNPACKING Carefully remove your new Carvin power amplifier from its carton by turning the unit upside down (referenced by the lettering on the outside of the box). Pull the staples, remove any tape securing the box flaps and hold the flaps out. Gently turn the product right side up and lift the box off of the amp. INSPECTION TRUCK FREIGHT SHIPMENTS: NOTE: INSPECT YOUR AMPLIFIER AND THE SHIPPING CARTON FOR ANY DAMAGE that may have occurred in shipping. If damage is found, notify the shipping company and Garvin immediately and obtain a DAMAGE INSPECTION REPORT from the shipping company. BE SURE TO SAVE ALL PACKING MATERIALS FOR PROOF OF DAMAGE). Send a copy of the damage inspection report to Garvin and return the goods to Carvin. This will allow us to process any damage claim with the shipping company and provide you with the fastest return of new goods. All goods must first be received back at Carvin prior to exchanging or shipping a new item to you. This is both for yours and our protection. Also, please note: if you file a "Damage Claim", you will have to settle directly with the shipping company. Upon receiving your settlement you will then have to re-order a new replacement. UPS SHIPMENTS: If damage is found, and the unit was shipped UPS, first make note of the damage to the unit and SAVE ALL PACKING MATERIALS. Then, call Carvin and notify UPS of the damage. Have UPS inspect the damage and issue a damage report number. Then have your unit picked up and returned to us. Carvin will handle the damage claim with UPS, and upon reciept of your damaged unit, a new amplifier will be shipped to you immediately. NOTE: Have UPS issue the damage report because if you file a claim with UPS, you will have to wait until you receive your settlement before re-ordering from Carvin. This could delay your receipt of a properly operating unit from 2 to 3 weeks. If you are at all in doubt, call Garvin and we'll be happy to assist you. Also, be sure to insure the returned goods for the full amount. This will assure proper protection against further damage that could result in the return shipment. Save the carton and all packing materials. In the event you have to re-ship your amplifiers "ALWAYS" use the original carton and packing materials. This will provide the best possible protection for your unit during shipment. Both Carvin and the shipping company will not accept liability for damage caused by improper packing. (Replacement cartons are available from Carvin at $10.00 + $2.00 shipping). 1-1
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