Brother International MFC-L9550CDW Basic Users Guide
Brother International MFC-L9550CDW Manual
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- Brother International MFC-L9550CDW | Basic Users Guide - Page 1
Basic User's Guide MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Not all models are available in all countries. In USA: Visit the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model's page to download other manuals. Version A USA/CAN - Brother International MFC-L9550CDW | Basic Users Guide - Page 2
contact Customer Service Complete the following information for future reference: Model Number: MFC-L8600CDW / MFC-L8850CDW / MFC-L9550CDW (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with - Brother International MFC-L9550CDW | Basic Users Guide - Page 3
registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt; may support an insurance troubleshooting tips to learn how to get the most from your Brother product. http://solutions.brother.com/ NOTE You can check here for Brother driver - Brother International MFC-L9550CDW | Basic Users Guide - Page 4
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit http://www.brother-usa.com/service/. Service Center Locations (Canada only) For the location of a Brother authorized service center, visit http://www.brother.ca/support. Ordering supplies For best - Brother International MFC-L9550CDW | Basic Users Guide - Page 5
Toner Cartridge Toner Cartridge Toner Cartridge Toner Cartridge Drum Unit Belt Unit Waste Toner Box Paper Tray #2 (Option) Telephone Line Cord Basic User's Guide Quick Setup Guide LT-320CL (MFC-L8600CDW and MFC-L8850CDW) LT-325CL (MFC-L9550CDW) LG3077001 LEN137001 ( - Brother International MFC-L9550CDW | Basic Users Guide - Page 6
, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this - Brother International MFC-L9550CDW | Basic Users Guide - Page 7
and performing routine maintenance. For USA: PDF file / Brother Solutions Center 1 For Other Countries: (Windows®) PDF file / CD-ROM / In the Box (Macintosh) PDF file / Brother Solutions Center 1 This Guide provides instructions for Scanning, Printing, PC-FAX and other operations that can be - Brother International MFC-L9550CDW | Basic Users Guide - Page 8
to access Guides for Advanced Features 5 Accessing Brother Support (Windows 6 Accessing Brother Support (Macintosh 7 Control panel overview 8 Touchscreen LCD 10 Setting the Ready screen 14 Basic Operations 14 Shortcut Settings 15 Adding Copy Shortcuts 15 Adding Fax Shortcuts 16 Adding Scan - Brother International MFC-L9550CDW | Basic Users Guide - Page 9
Using receive modes 46 Fax Only ...46 Fax/Tel...46 Manual...46 External TAD 46 Receive Mode settings 47 Ring Delay (Windows® only 52 PC-FAX Send 53 7 Telephone services and external devices 54 Telephone line services 54 Brother cordless external handset 60 Using Remote Codes 61 vii - Brother International MFC-L9550CDW | Basic Users Guide - Page 10
a PDF file using ControlCenter4 (Windows 73 How to scan a document as a PDF file using the Touchscreen 75 A Routine maintenance 77 Replacing supplies 77 Replacing the toner cartridges 81 Cleaning the corona wires 87 Replacing the drum unit 90 Replacing the belt unit 96 Replacing the waste - Brother International MFC-L9550CDW | Basic Users Guide - Page 11
Troubleshooting 109 Identifying the problem 109 Error and maintenance messages 111 Transferring your faxes or Fax Journal report 120 Document Jams 122 Document is jammed in the top of the ADF unit Version 151 Reset operations 151 How to reset the toner cartridge life 225 E Index 227 ix - Brother International MFC-L9550CDW | Basic Users Guide - Page 12
Packing and shipping the machine B Options Options Optional paper tray (For MFC-L8600CDW and MFC-L8850CDW (LT-320CL)) (For MFC-L9550CDW (LT-325CL)) Memory board C Glossary D Index 5 Dialing and storing numbers Telephone line services Additional dialing operations Additional ways to store numbers x - Brother International MFC-L9550CDW | Basic Users Guide - Page 13
1 Using the documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most Touchscreen of the machine. Follow all warnings and instructions marked on the product. NOTE Most of the illustrations in this User's Guide show the MFC-L8850CDW. 1 - Brother International MFC-L9550CDW | Basic Users Guide - Page 14
application launcher that offers convenient access to all Brother applications installed on your device. a (Windows® 7 / Windows Vista® / Windows® XP) Click (Start) menu, select All Programs > Brother > Brother Utilities (Windows® 8) Tap or click (Brother Utilities) either on the Start screen or - Brother International MFC-L9550CDW | Basic Users Guide - Page 15
(if not already selected). Click Support in the left navigation bar, and then click User's Guides. (Windows® 8) Click (Brother Utilities), and then click the CD-ROM Top Menu appears. d Click User's Guides. In USA: The Manuals Download screen appears. e If the country screen appears, select your country. - Brother International MFC-L9550CDW | Basic Users Guide - Page 16
and download User's Guides from the Brother Solutions Center at: http://solutions.brother.com/. Click Manuals on your model's page to download the documentation. How to find Scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Software - Brother International MFC-L9550CDW | Basic Users Guide - Page 17
.brother.com/ Click Manuals on your model's page to download the documentation. Google Cloud Print Guide 1 This Guide provides information about how to configure your Brother machine to a Google account and use Google Cloud Print™ services for printing over the Internet. Mobile Print/Scan Guide - Brother International MFC-L9550CDW | Basic Users Guide - Page 18
Brother Support (Windows®) 1 You can find all the contacts you will need, such as web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the CD-ROM. Click Brother Support on the Top Menu. The Brother Support screen - Brother International MFC-L9550CDW | Basic Users Guide - Page 19
Accessing Brother Support (Macintosh) 1 You can find all the contacts you will need, such as web support. Visit the Brother Solutions Center at http://solutions.brother.com/. General information 1 7 - Brother International MFC-L9550CDW | Basic Users Guide - Page 20
in. Touchscreen LCD and Touchpanel. 1 2 NOTE The illustrations of the control panel in this chapter are based on MFC-L9550CDW. 1 NFC (Near Field Communication) Reader (MFC-L9550CDW) You can use card authentication by touching the IC card to the NFC Reader on the control panel. 2 Touchscreen - Brother International MFC-L9550CDW | Basic Users Guide - Page 21
a few seconds before going off. If you connect an external telephone or TAD, it is always available. 5 The Wi-Fi light is on when your Brother machine is connected to a wireless access point. 9 - Brother International MFC-L9550CDW | Basic Users Guide - Page 22
displays the date and time and provides access to Fax, Copy, Scan, Wi-Fi setup, Toner levels, Setup and the Shortcuts screens. When the Home screen is displayed machine's control panel will be locked. 1 See Advanced User's Guide. 6 5 More1 screen 2 34 The More1 screen provides access to - Brother International MFC-L9550CDW | Basic Users Guide - Page 23
date and time that has been set in the machine. 6 (Shortcuts) Press to set up Shortcuts. You can quickly copy, scan, send a fax and connect to a web service using the options set as Shortcuts. NOTE 0 Max You can easily configure the wireless settings by pressing (for more information, see - Brother International MFC-L9550CDW | Basic Users Guide - Page 24
Press to connect the Brother machine to an Internet service (for more information, see Web Connect Guide). 9 Apps Apps may have been added and/or app names may have been changed by the provider since this document was published (for more information, see Web Connect Guide). 10 USB Press to access - Brother International MFC-L9550CDW | Basic Users Guide - Page 25
and access all the machine's settings from the following screen. 12 3 4 5 8 7 6 1 Toner See the remaining toner life. Press to access the Toner menu. 2 Receive Mode See the current Receive Mode. Fax Fax/Tel External TAD Manual NOTE When the Distinctive Ring feature is turned on, the - Brother International MFC-L9550CDW | Basic Users Guide - Page 26
Chapter 1 Setting the Ready screen 1 Set the Ready screen to either Home, More1 or More2. When the machine is idle or you press , the Touchscreen will return to the screen you set. a Press . b Press All Settings. c Swipe up or down, or press a or b to display General Setup. d Press General Setup. e - Brother International MFC-L9550CDW | Basic Users Guide - Page 27
information Shortcut Settings 1 You can add the fax, copy, scan and Web 1 Connect settings you use most frequently by setting them Page Layout Color Adjust 2-sided Copy 2-sided Copy Page Layout (MFC-L8850CDW and MFC-L9550CDW) Tray Use Remove Background Color a Press . b Press a - Brother International MFC-L9550CDW | Basic Users Guide - Page 28
Resolution 2-sided Fax (MFC-L8850CDW and MFC-L9550CDW) Contrast Broadcasting Real Time TX Coverpage Setup Overseas Mode Glass Scan Size a Press . individual fax numbers from the Address Book or numbers entered manually (see Advanced User's Guide). • When you enter a fax number in a - Brother International MFC-L9550CDW | Basic Users Guide - Page 29
USB 2-sided Scan (MFC-L8850CDW and MFC-L9550CDW) Scan Type Resolution File Type Glass Scan Size File Name File Size Remove Background Color to E-mail Server (MFC-L8600CDW is supported only after IFAX is downloaded) Address 2-sided Scan (MFC-L8850CDW and MFC-L9550CDW) Scan Type - Brother International MFC-L9550CDW | Basic Users Guide - Page 30
an E-mail address manually, press Manual. Enter the E-mail Shortcut. Adding Web Connect Shortcuts 1 The settings for these services can be included in a Web Connect Shortcut: SKYDRIVE® EVERNOTE® DROPBOX NOTE • Web services may have been added and/or service names may have been changed by the - Brother International MFC-L9550CDW | Basic Users Guide - Page 31
OK to save your Shortcut. Adding Apps Shortcuts 1 The settings for these services can be 1 included in an Apps Shortcut: NoteScan Outline&Scan Outline&Copy NOTE Web services may have been added and/or service names may have been changed by the provider since this document was published - Brother International MFC-L9550CDW | Basic Users Guide - Page 32
Chapter 1 h Press the app you want. NOTE The apps that can be set vary depending on the selected service. i Read and confirm the displayed list of apps you selected, and then press OK. j Enter a name for the Shortcut using the keyboard on the machine's - Brother International MFC-L9550CDW | Basic Users Guide - Page 33
General information Deleting Shortcuts 1 You can delete a Shortcut. a Press . b Press a tab from 1 to 8 to display the Shortcut you want. c Press . NOTE You can also press , All Settings and Shortcut Settings. d Press the Shortcut. e Press Delete to delete the Shortcut that you chose in step - Brother International MFC-L9550CDW | Basic Users Guide - Page 34
and the telephone number of the sending machines or such business, other entity or individual. To program this information into your machine, see Quick Setup Guide and Set your Station ID on page 21. 22 - Brother International MFC-L9550CDW | Basic Users Guide - Page 35
paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by pressing the buttons on the Touchscreen. Loading paper in the standard paper tray and the optional lower tray - Brother International MFC-L9550CDW | Basic Users Guide - Page 36
fit the paper you are loading in the tray. Make sure the guides are firmly in the slots. 1 d Load paper in the paper tray will cause paper jams. The side to be printed on is face down. The paper guides touch the sides of the paper so it will feed correctly. 1 1 c Fan the stack of paper well - Brother International MFC-L9550CDW | Basic Users Guide - Page 37
f Lift up the support flap (1) to prevent paper from sliding off the face-down output print job to the machine. Loading paper in the multipurpose tray (MP tray) 2 You can load up to three envelopes, one sheet of glossy paper, other special print media, or up to 50 sheets of plain paper in the MP - Brother International MFC-L9550CDW | Basic Users Guide - Page 38
printed on must be face up with the leading edge (top of the paper) in first. The paper guides touch the sides of the paper so it will feed properly. 1 d Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon - Brother International MFC-L9550CDW | Basic Users Guide - Page 39
paper to use, see Acceptable paper and other print media on page 34 and Envelopes on page 37.) Before loading, press the corners and sides of the envelopes to make them as flat as possible. Loading paper b (For printing envelopes only) Pull down the two gray levers, one on the left side and - Brother International MFC-L9550CDW | Basic Users Guide - Page 40
Chapter 2 d Pull out the MP tray support (1) and unfold the flap (2). 21 e Load paper, labels or envelopes in the MP tray. Make sure: The number of envelopes in the MP tray does not exceed three. The paper, labels or envelopes stay under the maximum paper tab (1). The paper's leading edge ( - Brother International MFC-L9550CDW | Basic Users Guide - Page 41
g (For printing envelopes only) When you have finished printing, reset the two gray levers that you pulled down in step b back to their original positions. h Close the back cover (face-up output tray). NOTE • For 2-sided printing of copies and received faxes, see Advanced User's Guide. • For 2-sided - Brother International MFC-L9550CDW | Basic Users Guide - Page 42
Glass) 0.12 in. (3 mm) 0.16 in. (4 mm) 0.16 in. (4 mm) 0.16 in. (4 mm) 0.16 in. (4 mm) 0.12 in. (3 mm) 0.16 in. (4 mm) 0.16 in. (4 mm) Scan Letter 0.12 in. (3 mm) 0.12 in. (3 mm) A4 0.12 in. (3 mm) 0.12 in. (3 mm) Print Legal (ADF) Letter Approx. 0.12 in. (3 mm) 0.16 in. (4.2 mm - Brother International MFC-L9550CDW | Basic Users Guide - Page 43
2, A5, A5(Long Edge) 3, A6 3, Executive, Legal, Folio, 3"x5" 2, Com-10 2, Monarch 2, C5 2, DL 2, and press the option you want. f Press . 1 Tray Thin, Plain Paper, Thick 2, Thicker 2, Recycled Paper, Bond Paper 2, Label 2, Envelope 2, Env. Thin 2, Env. Thick 2, Glossy Paper 2, and press the option - Brother International MFC-L9550CDW | Basic Users Guide - Page 44
is out of paper, No Paper will appear on the Touchscreen. Insert the paper in the empty tray. To change the tray setting follow the instructions below: a Press . b Press (Tray Setting). c Press Tray Use: Copy. d Swipe up or down, or press a or b to choose Tray#1 Only, Tray#2 Only 1, MP Only, MP - Brother International MFC-L9550CDW | Basic Users Guide - Page 45
c Swipe up or down, or press a or b to display Tray Use: Fax. d Press Tray Use: Fax. e Swipe up or down, or press a or b to choose Tray#1 Only, Tray#2 Only 1, MP Only, MP>T1>T2 1, MP>T2>T1 1, T1>T2>MP 1 or T2>T1>MP 1, and press the option you want. f Press . 1 Tray#2 Only and T2 appear only if the - Brother International MFC-L9550CDW | Basic Users Guide - Page 46
bond paper, recycled paper, labels, envelopes or glossy paper (see Print media on page 215). For best results, follow these instructions: DO NOT load different types of the printer driver and this Guide are as follows: 2 Tray and optional unit Multi-purpose tray Standard paper tray Optional lower - Brother International MFC-L9550CDW | Basic Users Guide - Page 47
A6, Folio 1 Letter, A4, Legal, B5 (JIS), Executive, A5, Folio 1 Paper types Plain Paper, Thin Paper, Thick Paper, Thicker Paper, Recycled Paper, Bond Paper, Labels, Envelopes, Env. Thin, Env.Thick and Glossy Paper 2 Plain Paper, Thin Paper and Recycled Paper No. of sheets up to 50 sheets 20 lb (80 - Brother International MFC-L9550CDW | Basic Users Guide - Page 48
a paper jam or damage your machine. Preprinted paper must use ink that can withstand the 392 F (200 C) temperature of the machine's folded • that exceeds the recommended weight specification in this guide • with tabs and staples • with letterheads using Brother warranty or service agreement. 36 - Brother International MFC-L9550CDW | Basic Users Guide - Page 49
that are not straight or consistently square • with windows, holes, cut-outs or perforations Loading paper • envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement. Occasionally you may experience paper feed problems - Brother International MFC-L9550CDW | Basic Users Guide - Page 50
fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems weight specifications described in this User's Guide. Labels exceeding this specification may not feed or print correctly - Brother International MFC-L9550CDW | Basic Users Guide - Page 51
MFC-L8600CDW) or 50 pages (MFC-L8850CDW/MFC-L9550CDW) and feeds each sheet individually. Use standard 20 lb (80 g/m2) paper and always fan the pages before putting them in the ADF. Document Sizes Supported document while it is feeding. NOTE • To scan documents that are not appropriate for the ADF, - Brother International MFC-L9550CDW | Basic Users Guide - Page 52
. Using the scanner glass 3 You can use the scanner glass to fax, copy or scan pages of a book, one page at a time. Document Sizes Supported 3 Length: Width: Weight: (MFC-L8600CDW) Up to 11.7 in. (297.0 mm) (MFC-L8850CDW and MFC-L9550CDW) Up to 14.0 in. (355.6 mm) Up to 8.5 in. (215.9 mm) Up to - Brother International MFC-L9550CDW | Basic Users Guide - Page 53
you have finished changing the options, press OK. (Advanced User's Guide) 4 For the following advanced fax sending operations and settings, see Advanced User's Guide: 2-sided Fax (MFC-L8850CDW and MFC-L9550CDW) Contrast Fax Resolution Broadcasting Real Time TX Overseas Mode Delayed - Brother International MFC-L9550CDW | Basic Users Guide - Page 54
and Sending Fax(es). b Press Options. c Swipe up or down, or press a or b to display Glass Scan Size. d Press Glass Scan Size. e Press A4 or Legal/Folio 1. f Press OK. g Press . 1 MFC-L8850CDW and MFC-L9550CDW Canceling a fax in process 4 Press to cancel the fax. If you press while the machine is - Brother International MFC-L9550CDW | Basic Users Guide - Page 55
Sending a fax Transmission Verification Report 4 You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party's name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the - Brother International MFC-L9550CDW | Basic Users Guide - Page 56
54 for instructions on setting up your machine using this service). Will you be using a Telephone Answering Device on the same telephone line as your Brother machine? to receive very few faxes? Choose Manual as your receive mode. You control the telephone line and must answer every call yourself ( - Brother International MFC-L9550CDW | Basic Users Guide - Page 57
Receiving a fax To set the receive mode follow the instructions below: a Press . b Press All Settings. c Swipe up or down, or press a or b to display Fax. d Press Fax. e Swipe up or is set to Off (see Distinctive Ring on page 55). i Press Fax, Fax/Tel, External TAD or Manual. j Press . 45 - Brother International MFC-L9550CDW | Basic Users Guide - Page 58
only) on page 47 and Ring Delay on page 47.) Manual 5 Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring Receive feature. To receive a fax in Manual mode lift the handset of the external telephone or press (Fax) and - Brother International MFC-L9550CDW | Basic Users Guide - Page 59
Receive Mode settings 5 Ring Delay 5 The Ring Delay setting sets the number of times the machine rings before it answers in Fax and Fax/Tel modes. If you have external or extension telephones on the same line as the machine, keep the Ring Delay setting of 4 (see Using external and extension - Brother International MFC-L9550CDW | Basic Users Guide - Page 60
Chapter 5 Easy Receive 5 If Easy Receive is On: 5 The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the Touchscreen or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest. If - Brother International MFC-L9550CDW | Basic Users Guide - Page 61
Fax Preview (Black and White only) 5 How to preview a received fax 5 You can view received faxes on the Touchscreen by pressing (Fax) and then (Received Faxes). When the machine is in Ready mode, a pop-up message will appear on the Touchscreen to alert you of new faxes. Setting Fax Preview 5 - Brother International MFC-L9550CDW | Basic Users Guide - Page 62
Chapter 5 Press the Touchscreen or Touchpanel to perform the following operations. Description Enlarge the fax. Reduce the fax. or Scroll vertically. or Scroll horizontally. Rotate the fax clockwise. Start Delete the fax. Press Yes to confirm. Go back to the previous page. Go to the next - Brother International MFC-L9550CDW | Basic Users Guide - Page 63
Turning off Fax Preview 5 a Press . b Press (Fax Preview). c Press Off. d Press Yes to confirm. e If there are faxes stored in the memory, do one of the following: If you do not want to print the stored faxes, press Continue. Press Yes to confirm. Your faxes will be deleted. To print all the - Brother International MFC-L9550CDW | Basic Users Guide - Page 64
the PCFAX Receiving software runs, your MFC transfers your faxes to your computer automatically bar, and then click Receive. (Windows® 8) Click (Brother Utilities), and then click the drop-down the PC-FAX Receiving program, see Software and Network User's Guide. k Swipe up or down, or press a or b - Brother International MFC-L9550CDW | Basic Users Guide - Page 65
PC-FAX Receive is not available for Mac OS. PC-FAX Send 6 The Brother PC-FAX feature lets you use your computer to send a document from an see Software and Network User's Guide). How to send a PC-FAX: 6 Contact your application vendor if you need more support. a From your application select - Brother International MFC-L9550CDW | Basic Users Guide - Page 66
Teen Ring, and SimpleBiz Fax & Alternate Number Ringing. This service establishes a second telephone number on the same line as your faxes (see Distinctive Ring on page 55). OR Set your Brother machine's Receive Mode to "Manual". Manual Mode requires that you answer every incoming call if you want - Brother International MFC-L9550CDW | Basic Users Guide - Page 67
Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Smart Ring, Ring Master or Ident-a-Ring. This service and the machine can work together without any problems. If each one has a separate telephone number, reset this feature. 55 - Brother International MFC-L9550CDW | Basic Users Guide - Page 68
Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you. Ring Pattern to Manual and you cannot change it to another receive mode while Distinctive Ring is set to On. This ensures the Brother machine - Brother International MFC-L9550CDW | Basic Users Guide - Page 69
Ring number, you can turn off Distinctive Ring. The machine will stay in Manual receive mode so you must set the Receive Mode again (see Choose the correct Receive Mode on page 44). Telephone services and external devices Connecting an external TAD (telephone answering device) 7 You can connect - Brother International MFC-L9550CDW | Basic Users Guide - Page 70
7 If You Do Not Subscribe to the Distinctive Ring Service: You must plug your TAD into the EXT. jack of the EXT. jack on the machine. 1 1 2 1 TAD 2 Protective Cap NOTE If you have problems receiving faxes, reduce the Ring Delay setting on your external TAD. Connections 7 The external TAD must be - Brother International MFC-L9550CDW | Basic Users Guide - Page 71
giving your Fax Receive Code for people sending manual faxes. For example: "After the beep, leave this pause, but if your machine has trouble receiving faxes, then you should re-record ask the installer to connect the unit to the last line on the your PBX. Telephone services and external devices - Brother International MFC-L9550CDW | Basic Users Guide - Page 72
one is on the line: 7 You should assume that you're receiving a manual fax. Press l51 and wait for the chirp or until the Touchscreen displays Receiving see Easy Receive on page 48). Using a non-Brother cordless external handset 7 If your non-Brother cordless telephone is connected to the EXT. jack - Brother International MFC-L9550CDW | Basic Users Guide - Page 73
Telephone services and external devices Using Remote Codes 7 Fax Receive Code 7 If you answer a fax call on an extension telephone, you can tell your machine to receive - Brother International MFC-L9550CDW | Basic Users Guide - Page 74
a fax, press Apply. g Press Fax Start. The machine scans and sends the fax. LDAP search 8 If the machine is from your server. (See Software and Network User's Guide) Fax redial 8 If you are sending a fax setting is On. If you are sending a fax manually and the line is busy, press Hook and then - Brother International MFC-L9550CDW | Basic Users Guide - Page 75
OK. Dialing and storing numbers NOTE If you downloaded Internet Fax: If you want to store an E-mail address to use with Internet Fax or Scan to E-mail server, press and enter the E-mail address (see Entering text on page 210), and press OK. i Press OK. j Do one of the following - Brother International MFC-L9550CDW | Basic Users Guide - Page 76
on the Touchscreen. You cannot select the number to make changes or to delete it unless you first cancel the scheduled job (see Advanced User's Guide). a Press (Fax). b Press Address Book. c Press Edit. d Do one of the following: Press Change to edit the names or numbers. Go to step e. Press - Brother International MFC-L9550CDW | Basic Users Guide - Page 77
simply by pressing them. The following preset settings are available. Receipt Normal 2in1(ID) 2in1 2-sided(12) 2-sided(22) (MFC-L8850CDW and MFC-L9550CDW) Paper Save 9 a Load your document. b Press (Copy). c Swipe left or right to display Receipt, Normal, 2in1(ID), 2in1 - Brother International MFC-L9550CDW | Basic Users Guide - Page 78
about changing the following settings, see Advanced User's Guide: Quality Enlarge/Reduce 2-sided Copy Tray Use Density Contrast Stack/Sort Page Layout 2in1(ID) Color Adjust 2-sided Copy Page Layout (MFC-L8850CDW and MFC-L9550CDW) Remove Background Color Save as Shortcut 66 - Brother International MFC-L9550CDW | Basic Users Guide - Page 79
/FAT16/FAT32 Max. 4096 Byte Encrypted devices are not supported. 1 NTFS format is not supported. NOTE • Some USB flash drives may not work File, then Print. b Choose Brother MFC-XXXX Printer (1) and check the Print to file box (2). Click Print. 1 2 10 c Choose the folder you want to save the file - Brother International MFC-L9550CDW | Basic Users Guide - Page 80
Printing directly from the USB flash drive or digital camera supporting mass storage 10 NOTE • Make sure your digital camera is turned on. • Your digital camera must be switched from PictBridge mode to mass storage mode. a Connect your USB - Brother International MFC-L9550CDW | Basic Users Guide - Page 81
supporting mass storage b Press Direct Print. NOTE If your machine has been set to Secure Function Lock On, you may not be able to access Direct Print (see Advanced User's Guide). c Swipe up or down, or press a or b to choose the folder you want using the touchpanel. 10 i Press Color Start or - Brother International MFC-L9550CDW | Basic Users Guide - Page 82
the default settings for direct print 10 You can change the default settings for Direct Print. a Connect your USB flash drive or digital camera to the USB direct interface on the front - Brother International MFC-L9550CDW | Basic Users Guide - Page 83
must install the printer driver. (For more information about printer driver settings, see Software and Network User's Guide) a Install the Brother printer driver from the CD-ROM or Brother Solutions Center at http://solutions.brother.com/, (see Quick Setup Guide). b From your application, choose - Brother International MFC-L9550CDW | Basic Users Guide - Page 84
is on a network, configure it with a TCP/IP address. Install the scanner drivers from the CD-ROM or Brother Solutions Center at http://solutions.brother.com/, (see Quick Setup Guide). Configure the machine with a TCP/IP address if network scanning does not work (see Software and Network User - Brother International MFC-L9550CDW | Basic Users Guide - Page 85
to manually launch specific applications. a Load your document (see How to load documents on page 39). b Follow the instructions for the operating system you are using. (Windows® XP, Windows Vista® and Windows® 7) Open ControlCenter4 by clicking (Start) > All Programs > Brother > Brother Utilities - Brother International MFC-L9550CDW | Basic Users Guide - Page 86
Chapter 12 e Click File. f Press Scan. The machine starts the scanning process. The folder where the scanned data is saved will open automatically. 74 - Brother International MFC-L9550CDW | Basic Users Guide - Page 87
e Press Options. Scan Settings will change to Set at Device. f Choose the settings for 2-sided Scan 1, Scan Type, Resolution, File Type, Scan Size and Remove Background Color as needed. g Press OK. h Press Start. The machine starts the scanning process. 12 1 MFC-L8850CDW and MFC-L9550CDW 75 - Brother International MFC-L9550CDW | Basic Users Guide - Page 88
NOTE The following scan modes are available. • to USB • to Network (Windows®) • to FTP/SFTP • to E-mail Server • to E-mail • to Image • to OCR • to File • WS Scan 1 (Web Services Scan) 1 Windows® only (Windows Vista® SP2 or later, Windows® 7 and Windows® 8 (See Software and Network User's Guide.) 76 - Brother International MFC-L9550CDW | Basic Users Guide - Page 89
TN-339Y 2 1 Available for MFC-L8600CDW and MFC-L8850CDW 2 Available for MFC-L9550CDW Drum unit See Replacing the drum unit on page 90. Order No. DR-331CL Belt unit See Replacing the belt unit on page 96. Order No. BU-320CL A Waste toner box See Replacing the waste toner box on page 101. Order No - Brother International MFC-L9550CDW | Basic Users Guide - Page 90
spare supply items before the machine stops printing. Touchscreen messages Toner Low: X Supply to get ready Toner cartridge X = BK, C, M, Y BK = Black C = Cyan M = Magenta Y = Yellow Drum End Soon Belt End Soon Drum unit Belt unit Approximate life How to replace Order No. 2,500 pages - Brother International MFC-L9550CDW | Basic Users Guide - Page 91
. WT-320CL Replace Fuser Fuser unit 100,000 pages 1 Contact Brother Customer Service or a Brother Authorized Service Center to replace the fuser unit. To replace the fuser unit contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) http://www.brother.ca/support (in Canada - Brother International MFC-L9550CDW | Basic Users Guide - Page 92
No. Replace Laser Laser unit 100,000 pages 1 Contact Brother Customer Service or a Brother Authorized Service Center to replace the laser unit. To replace the laser unit contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) http://www.brother.ca/support (in Canada) or to - Brother International MFC-L9550CDW | Basic Users Guide - Page 93
that you use only Genuine Brother Brand toner cartridges. When you want to buy toner cartridges, contact Brother Customer Service. • We recommend that you clean the machine when you replace the toner cartridge (see Advanced User's Guide). • DO NOT unpack the new toner cartridge until you are ready - Brother International MFC-L9550CDW | Basic Users Guide - Page 94
Chapter A Replacing the toner cartridges A a Make sure the machine is turned on. b Press the front cover release button and pull open the front cover. c Hold the blue handle of the drum unit. Pull the drum unit out until it stops. 82 - Brother International MFC-L9550CDW | Basic Users Guide - Page 95
the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. Routine maintenance WARNING • DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. shock. Instead, use only a dry, lint-free cloth. (See Product Safety Guide) A 83 - Brother International MFC-L9550CDW | Basic Users Guide - Page 96
or clothes, immediately wipe or wash it off with cold water. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. e Clean the corona wire inside the drum unit by gently sliding the blue tab from left to right and right to left several times - Brother International MFC-L9550CDW | Basic Users Guide - Page 97
apply to any problem that is caused by the use of third party toner and/or cartridges. To protect your investment and obtain premium performance from the Brother machine, we strongly recommend the use of Genuine Brother Supplies. • Put the new toner cartridge in the drum unit immediately after you - Brother International MFC-L9550CDW | Basic Users Guide - Page 98
click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges. NOTE Make sure you installed the toner cartridge correctly or it may separate from the drum unit. i Push the drum unit in until it stops. BK BK - Brother International MFC-L9550CDW | Basic Users Guide - Page 99
print quality problems or the Touchscreen displays Drum !, clean the corona wires as follows: a Make sure that the machine is turned on. b Press the front cover release button and pull open the front cover. Routine maintenance c Hold the blue handle of the drum unit. Pull the drum unit out until - Brother International MFC-L9550CDW | Basic Users Guide - Page 100
and gently push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. e Clean the corona wire inside the drum by gently sliding the blue tab from left to right and right to left several times. IMPORTANT Be sure to return the - Brother International MFC-L9550CDW | Basic Users Guide - Page 101
it toward you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges. Routine maintenance h Push the drum unit in until it stops. BK BK C M Y BK TN-BK TN-C TN-M TN-Y i Close the - Brother International MFC-L9550CDW | Basic Users Guide - Page 102
Replace Drum A The drum unit has exceeded its rated life. Replace the drum unit with a new one. We recommend a genuine Brother drum unit be installed at this time. After replacement, reset the drum counter by following the instructions included with the new drum unit (see Resetting the drum counter - Brother International MFC-L9550CDW | Basic Users Guide - Page 103
b Press the front cover release button and pull open the front cover. Routine maintenance c Hold the blue handle of the drum unit. Pull the drum unit out until it stops. A 91 - Brother International MFC-L9550CDW | Basic Users Guide - Page 104
and remove it from the machine. 1 IMPORTANT • We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes - Brother International MFC-L9550CDW | Basic Users Guide - Page 105
avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. WARNING • DO NOT put a toner cartridge into a dry, lint-free cloth. (See Product Safety Guide) A • We recommend that you place the toner cartridge on a clean, flat, level, stable - Brother International MFC-L9550CDW | Basic Users Guide - Page 106
NOTE • Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the drum unit. • Visit http://www.brother.com/original/ index.html for instructions about how to return your used supply items to the Brother collection program. If you choose not to return your - Brother International MFC-L9550CDW | Basic Users Guide - Page 107
shown in the illustration. Routine maintenance j Turn the blue lock lever (1) clockwise to the lock position. 2 2 2 1 1 k Push the drum unit in until it stops. i Gently slide the drum unit into the machine until it stops at the blue lock lever. 1 2 A l Close the front cover of the machine. 95 - Brother International MFC-L9550CDW | Basic Users Guide - Page 108
the belt unit, see Replacing the belt unit on page 96. Replace Belt A When the Replace Belt message appears on the Touchscreen, you must replace the belt unit. After replacement, reset the belt unit by following the instructions included with the new belt unit (see Resetting the belt unit counter - Brother International MFC-L9550CDW | Basic Users Guide - Page 109
b Press the front cover release button and pull open the front cover. Routine maintenance c Hold the blue handle of the drum unit. Pull the drum unit out until it stops. A 97 - Brother International MFC-L9550CDW | Basic Users Guide - Page 110
and remove it from the machine. 1 IMPORTANT • We recommend that you place the drum unit on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the - Brother International MFC-L9550CDW | Basic Users Guide - Page 111
handle of the belt unit with both hands and lift the belt unit up, then pull it out. Routine maintenance f Unpack the new belt unit and install the new belt unit in the machine. Make sure the belt unit is level and fits firmly into place. IMPORTANT To avoid print quality problems, DO NOT touch - Brother International MFC-L9550CDW | Basic Users Guide - Page 112
release position as shown in the illustration. i Turn the blue lock lever (1) clockwise to the lock position. 2 2 2 1 1 j Push the drum unit in until it stops. h Gently slide the drum unit into the machine until it stops at the blue lock lever. 1 2 k Close the front cover of the machine. 100 - Brother International MFC-L9550CDW | Basic Users Guide - Page 113
Routine maintenance Resetting the belt unit counter A When you replace a belt unit with a new one, you must reset the belt unit counter by completing changes. h Press Belt Unit. i Press Yes. j Press . Replacing the waste toner box A Order No. WT-320CL The life of a waste toner box is approximately - Brother International MFC-L9550CDW | Basic Users Guide - Page 114
Chapter A b Press the front cover release button and pull open the front cover. c Hold the blue handle of the drum unit. Pull the drum unit out until it stops. 102 - Brother International MFC-L9550CDW | Basic Users Guide - Page 115
it from the machine. 1 Routine maintenance IMPORTANT • We recommend that you place the drum unit on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes - Brother International MFC-L9550CDW | Basic Users Guide - Page 116
and lift the belt unit up, then pull it out. f Remove the two pieces of orange packing material and discard them. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. NOTE This step is only necessary when you are replacing the waste toner box for the - Brother International MFC-L9550CDW | Basic Users Guide - Page 117
-free cloth. (See Product Safety Guide) IMPORTANT DO NOT reuse the waste toner box. NOTE • Be sure to seal up the waste toner box tightly in an appropriate bag so that toner powder does not spill out of the waste toner box. A • Discard the used waste toner box according to local regulations - Brother International MFC-L9550CDW | Basic Users Guide - Page 118
Chapter A h Unpack the new waste toner box and install the new waste toner box in the machine using the blue handle. Make sure the waste toner box is level and fits firmly into place. i Slide the belt unit back into the machine. Make sure the belt unit is level and fits firmly into place. 106 - Brother International MFC-L9550CDW | Basic Users Guide - Page 119
as shown in the illustration. Routine maintenance l Turn the blue lock lever (1) clockwise to the lock position. 2 2 2 1 1 m Push the drum unit in until it stops. k Gently slide the drum unit into the machine until it stops at the blue lock lever. 1 2 A n Close the front cover of the machine - Brother International MFC-L9550CDW | Basic Users Guide - Page 120
turn off the b (MFC-L8850CDW and MFC-L9550CDW) Unfold the ADF document support (1) and then open support (1). 2 3 4 1 c Lift the document cover (1). Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water. 1 2 d In the ADF unit - Brother International MFC-L9550CDW | Basic Users Guide - Page 121
machine, check each of the items below first and follow the troubleshooting tips. In USA: Visit the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model's page to download the other manuals. You can correct most problems yourself. If you need additional help, the - Brother International MFC-L9550CDW | Basic Users Guide - Page 122
Chapter B Copying problems: Copying difficulties on page 138 Scanning problems: Scanning difficulties on page 139 Software and Network problems: Software difficulties on page 139 Network difficulties on page 140 110 - Brother International MFC-L9550CDW | Basic Users Guide - Page 123
Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit http://solutions.brother.com/. Using non-Brother the control panel or printer driver, the machine has stopped printing Belt End Soon The belt unit is near the end of Buy a new belt unit before you get a Replace its life - Brother International MFC-L9550CDW | Basic Users Guide - Page 124
or the printer driver (see Advanced User's Guide). Put in a new belt unit (see Replacing the belt unit on page 96). If the problem continues, contact Brother Customer Service. The toner cartridge is not installed correctly. Pull out the drum unit, take out the toner cartridge for the - Brother International MFC-L9550CDW | Basic Users Guide - Page 125
drum unit unit must be cleaned. by sliding the blue tab (see Cleaning the corona wires on page 87). The drum unit is not installed correctly. Remove the drum unit, remove the toner cartridges from the drum unit, and reinstall the toner cartridges back into the drum unit. Reinstall the drum unit - Brother International MFC-L9550CDW | Basic Users Guide - Page 126
Rear Jam Tray1 Jam Tray2 Limit Exceeded Log Access Error No Belt Unit No Drum Unit No HUB Support No Paper No Permission No Response/Busy Cause It is time to replace the drum unit. The paper is jammed underneath the paper tray or the fuser unit. The paper is jammed inside the machine. The paper is - Brother International MFC-L9550CDW | Basic Users Guide - Page 127
drum unit, and reinstall the toner cartridge back into the drum unit. Reinstall the drum unit back in the machine. If the problem continues, replace the toner cartridge (see Replacing the toner (see Advanced User's Guide). Add optional memory (see Advanced User's Guide). Print operation in process - Brother International MFC-L9550CDW | Basic Users Guide - Page 128
the belt unit on page 96). Replace the drum unit (see Replacing the drum unit on page 90). Reset the drum unit counter, (see Resetting the drum counter on page 96). Contact Brother Customer Service or a Brother Authorized Service Center to replace the fuser unit. To replace the fuser unit contact - Brother International MFC-L9550CDW | Basic Users Guide - Page 129
Journal report on page 120). B Self-Diagnostic The temperature of the fuser unit does not rise to a specified temperature within the specified time. The fuser unit is too hot. If the problem continues, contact Brother Customer Service. Press and hold down to turn the machine off, wait a few - Brother International MFC-L9550CDW | Basic Users Guide - Page 130
. In the printer driver select the size of paper that you loaded in the indicated paper tray. Open the back cover (back output tray) to let the printed paper out on the face-up output tray and then press Retry. Pull out the drum unit. Remove all of the toner cartridges, and then put - Brother International MFC-L9550CDW | Basic Users Guide - Page 131
Troubleshooting Error Message Unusable Device Remove the Device. Turn the power off and device or USB flash drive that is encrypted or not supported is connected to the USB direct interface. The protect switch of the USB flash drive is on. The waste toner box is near the end of its life. Unplug - Brother International MFC-L9550CDW | Basic Users Guide - Page 132
B If the Touchscreen displays: Print Unable XX Scan Unable We recommend transferring your faxes to another fax machine or . c Press All Settings. d Swipe up or down, or press a or b to display Service. e Press Service. f Press Data Transfer. g Press Fax Transfer. h Do one of the following: If - Brother International MFC-L9550CDW | Basic Users Guide - Page 133
(Windows® 8) Click (Brother Utilities), and Windows® only) on page 52). If faxes are in the machine's memory when you set up PC Fax Receive, the Touchscreen will ask if you want to transfer the faxes to your computer. Troubleshooting or b to display Service. e Press Service. f Press Data Transfer - Brother International MFC-L9550CDW | Basic Users Guide - Page 134
Chapter B Document Jams B Document is jammed in the top of the ADF unit B a Remove any paper from the ADF that is not jammed. b Open the ADF cover. c Pull the jammed document out to the left. Document is jammed - Brother International MFC-L9550CDW | Basic Users Guide - Page 135
Troubleshooting Removing small documents jammed in the ADF B a Lift the document cover. b Insert a piece of stiff paper, such as cardstock, into the ADF to push any - Brother International MFC-L9550CDW | Basic Users Guide - Page 136
from in and around the MP tray. d When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on both sides of the tray. 1 e Press Retry to resume printing. c Fan the paper stack, and then put it back in the MP tray. 124 - Brother International MFC-L9550CDW | Basic Users Guide - Page 137
Pull the paper tray completely out of the machine. For Jam Tray1: Troubleshooting b Use both hands to slowly pull out the jammed paper. For tray. While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. Make sure the guides are firmly in the slots. d - Brother International MFC-L9550CDW | Basic Users Guide - Page 138
of the machine B If the Touchscreen displays Jam Rear, a paper jam occurred behind the back cover. Follow these steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Open the back cover. WARNING HOT SURFACE After you have just - Brother International MFC-L9550CDW | Basic Users Guide - Page 139
the blue tabs (1) at the left and right sides toward you to release the fuser cover (2). Troubleshooting d Use both hands to gently pull the jammed paper out of the fuser unit. 1 3 2 1 3 e Close the fuser cover (2). NOTE If the envelope levers (3) inside the back cover are pulled down to the - Brother International MFC-L9550CDW | Basic Users Guide - Page 140
Chapter B Paper is jammed inside the machine B If the Touchscreen displays Jam Inside, follow these steps: a Press the front cover release button and pull open the front cover. b Hold the blue handle of the drum unit. Pull the drum unit out until it stops. 128 - Brother International MFC-L9550CDW | Basic Users Guide - Page 141
. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine. 1 Troubleshooting IMPORTANT • We recommend that you place the drum unit on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • To prevent damage to the - Brother International MFC-L9550CDW | Basic Users Guide - Page 142
Chapter B d Pull out the jammed paper slowly. f Gently slide the drum unit into the machine until it stops at the blue lock lever. 1 2 2 2 2 e Make sure the blue lock lever (1) is in the release position as shown in - Brother International MFC-L9550CDW | Basic Users Guide - Page 143
h Push the drum unit in until it stops. Troubleshooting Paper is jammed underneath the paper tray B If the Touchscreen displays Jam 2-sided, follow these steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Pull the paper - Brother International MFC-L9550CDW | Basic Users Guide - Page 144
Chapter B d If paper is not caught inside the machine, check underneath the paper tray. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. e If the - Brother International MFC-L9550CDW | Basic Users Guide - Page 145
Make sure Use Printer Online is not listed. If it is listed, click this option to set the driver Online. (Windows® XP and Windows Server® 2003) Click the Start button > Printers and Faxes. Right-click Brother MFC-XXXX Printer. Make sure Use Printer Online is not listed. If it is listed, click this - Brother International MFC-L9550CDW | Basic Users Guide - Page 146
not recognizing the full signal of the machine's input buffer. Make sure you connected the interface cable correctly (see Quick Setup Guide). Check the paper size setting in the printer driver. You must choose Letter, Legal or Folio paper that is 16 to 28 lb (60 to 105 g/m2). When the machine - Brother International MFC-L9550CDW | Basic Users Guide - Page 147
Troubleshooting Paper handling difficulties (continued) Difficulty How do I print on envelopes? Suggestions Load up to three envelopes at a time in the MP tray. Your application must be set to print the envelope on the drum unit (see Cleaning the Advanced User's Guide). Send a manual fax by - Brother International MFC-L9550CDW | Basic Users Guide - Page 148
do not want your Brother machine to automatically answer any incoming faxes, you should select the Manual mode. In Manual mode, you must answer your original setting. If receiving problems recur after resetting the ring delay, then a person, device, or subscriber service is answering the fax call - Brother International MFC-L9550CDW | Basic Users Guide - Page 149
Brother machine's EXT jack, and then plug the telephone line cord from your answering machine into the EXT jack. 3 Set your answering machine to answer within 4 rings. If you are having problems Receive Code for people sending manual faxes. For example: " see Advanced User's Guide). Call your - Brother International MFC-L9550CDW | Basic Users Guide - Page 150
(see Advanced User's Guide). Handling incoming calls Difficulty service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error Correction Mode) feature should help overcome this problem - Brother International MFC-L9550CDW | Basic Users Guide - Page 151
Troubleshooting wires on page 87 and Advanced User's Guide). Make sure you are loading the document scan. (Windows®) TWAIN or ICA errors appear when starting to scan. (Macintosh) OCR does not work. Network scanning does not work. Cannot scan. Suggestions Make sure the Brother TWAIN or WIA driver - Brother International MFC-L9550CDW | Basic Users Guide - Page 152
Make sure UDP is selected. See the instruction manual that came with your third-party Security/Firewall Software or call the software manufacturer. For more information, read FAQs and troubleshooting suggestions at http://solutions.brother.com/. (Windows®) If the Security Software warning appears on - Brother International MFC-L9550CDW | Basic Users Guide - Page 153
it to make sure it is not the problem. Plug the machine's power cord directly into a different known working wall outlet and press to turn on the machine. The machine cannot print EPS data that includes binary with the BR-Script3 printer driver. (Windows®) To print EPS data, do the following - Brother International MFC-L9550CDW | Basic Users Guide - Page 154
bps and turns off ECM (error correction mode). Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to Basic(for VoIP). Normal sets the - Brother International MFC-L9550CDW | Basic Users Guide - Page 155
still have a print quality problem, check the chart below and follow the recommendations. NOTE Using non-Brother supplies may affect the print b Check that the drum unit and toner cartridges are installed correctly. and contrast (see Advanced User's Guide). B Colored letters and thin characters - Brother International MFC-L9550CDW | Basic Users Guide - Page 156
setting in the driver matches the type of paper you are using (see Acceptable paper and other print media on page 34). Shake all four toner cartridges gently. Wipe the laser scanner windows with a dry lint free soft cloth (see Advanced User's Guide). Wipe the laser scanner windows with a dry - Brother International MFC-L9550CDW | Basic Users Guide - Page 157
's Guide). Clean all four corona wires (one for each color) inside the drum unit by toner cartridges B on page 82). To identify the color of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new drum unit (see Replacing the drum unit - Brother International MFC-L9550CDW | Basic Users Guide - Page 158
color causing the problem and put in a new toner cartridge (see Replacing the toner cartridges on page 82). To identify the color of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new drum unit (see Replacing the drum unit on page 90 - Brother International MFC-L9550CDW | Basic Users Guide - Page 159
User's Guide). Identify the color causing the problem and put in a new toner cartridge (see Replacing the toner cartridges on page 82). To identify the color of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new drum unit (see - Brother International MFC-L9550CDW | Basic Users Guide - Page 160
of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new drum unit (see Replacing the drum unit on page 90). Make sure Toner Save mode is off in the Touchscreen or the printer driver (see Software and Network User's Guide). Change the - Brother International MFC-L9550CDW | Basic Users Guide - Page 161
in the media type setting. Choose Reduce Paper Curl mode in the printer driver (see Software and Network User's Guide). If the problem is not solved, choose Plain Paper in the media type setting. If you are printing an envelope, choose Env. Thin in the media type setting. If you do not use - Brother International MFC-L9550CDW | Basic Users Guide - Page 162
levers inside the back cover are pulled down to the envelope position when you print envelopes (see Loading paper in the multi-purpose tray (MP tray) on page 25). NOTE When you have finished printing, open the back cover and reset the two gray levers back to their original positions (1) by lifting - Brother International MFC-L9550CDW | Basic Users Guide - Page 163
. g Press . Troubleshooting Reset operations B The following reset functions are available: 1 Machine Reset You can reset the machine partially back Storage, Fax Forwarding, Paging, PC-FAX Send, and PC-FAX Receive (Windows® only)) Call History (incoming and outgoing calls) B Report ( - Brother International MFC-L9550CDW | Basic Users Guide - Page 164
quickly back to the settings that were set at the factory. 5 Factory Reset This operation resets all the machine's settings back to the defaults set at the factory. Factory Reset takes more time than All Settings. Brother strongly recommends you perform this operation when you dispose of the machine - Brother International MFC-L9550CDW | Basic Users Guide - Page 165
C Settings and features tables C Using the Settings Tables C Press the Touchscreen and Touchpanel buttons to choose the settings and options you want to set as they are displayed on the Touchscreen. See the step-by-step Settings Tables and Features Tables for all the available choices for each - Brother International MFC-L9550CDW | Basic Users Guide - Page 166
Toner) Network Fax Preview Wi-Fi Direct Wired LAN See Wired LAN on page 168. WLAN See WLAN on page 170. - - See Wi-Fi Direct on page 172. On Off* See Advanced User's Guide. See Quick Setup Guide Set the time zone for your country. Access the Toner menus. See Page See . See . 201 Access - Brother International MFC-L9550CDW | Basic Users Guide - Page 167
paper tray. See Page 31 Thick Thicker Recycled Paper Bond Paper Label Envelope Env. Thin Env. Thick Tray #1 Glossy Paper Thin Plain Paper* Folio 3"x5" Com-10 Monarch C5 DL See Advanced User's Guide. C See Quick Setup Guide. The factory settings are shown in Bold with an - Brother International MFC-L9550CDW | Basic Users Guide - Page 168
B5(JIS) A5 A5(Long Edge) A6 Executive Legal Folio Letter* A4 B5(JIS) A5 Executive Legal Folio On* Off See Advanced User's Guide. See Quick Setup Guide. The factory settings are shown in Bold with an asterisk. Descriptions Set the size of paper in the paper tray. See Page 31 31 - Brother International MFC-L9550CDW | Basic Users Guide - Page 169
Settings on page 158. T2>T1>MP (Tray#2 Only and T2 appear only if you installed Tray 2.) Select your default 158 settings. See Advanced User's Guide. See Quick Setup Guide. The factory settings are shown in Bold with an asterisk. C 157 - Brother International MFC-L9550CDW | Basic Users Guide - Page 170
General Setup Level 2 Tray Setting Level 3 Level 4 Paper Type MP Tray Tray #1 Tray #2 See Advanced User's Guide. Options Thin Plain Paper* Thick Thicker Recycled Paper Bond Paper Label Envelope Env. Thin Env. Thick Glossy Paper Thin Plain Paper* Recycled Paper Thin Plain Paper* Recycled Paper - Brother International MFC-L9550CDW | Basic Users Guide - Page 171
* A4 B5(JIS) Set the size of paper 31 in the paper tray. B5(ISO) A5 A5(Long Edge) A6 Executive Legal Folio 3"x5" Com-10 Monarch C5 DL Tray #1 Letter* A4 B5(JIS) A5 A5(Long Edge) A6 Executive Legal Folio Tray #2 Letter* A4 B5(JIS) A5 Executive Legal Folio - Brother International MFC-L9550CDW | Basic Users Guide - Page 172
Chapter C Level 1 General Setup (continued) Level 2 Tray Setting (continued) Level 3 Level 4 Check Size - Tray Use: - Copy Tray Use: - Fax Tray Use: - Print See Advanced User's Guide. Options On* Off Tray#1 Only Tray#2 Only MP Only MP>T1>T2* MP>T2>T1 T1>T2>MP T2>T1>MP (Tray#2 Only and T2 - Brother International MFC-L9550CDW | Basic Users Guide - Page 173
On Off* Increase the page yield of the toner cartridge. See . If your machine has been set to Toner Save On, you cannot set Quiet Mode to On. Sleep Time - Range varies Conserve power. depending on the model. 3 Mins* See Advanced User's Guide. C The factory settings are shown in Bold with - Brother International MFC-L9550CDW | Basic Users Guide - Page 174
Choose shortcut button.) Edit - Shortcut Name Delete - See Advanced User's Guide. Verify: - - - The factory settings are shown in Bold . If your machine has been set to Quiet Mode On, you cannot set Toner Save to On. Stop unauthorized users from changing the machine's settings. See Page - Brother International MFC-L9550CDW | Basic Users Guide - Page 175
- Codes Auto - Reduction PC Fax - Receive (Backup Print) See Advanced User's Guide. Options Descriptions See Page Fax* Choose the receive 44 Fax/Tel mode that best suits your needs. External TAD Manual 0 Set the number of 47 1 rings before the machine answers in 2 Fax or - Brother International MFC-L9550CDW | Basic Users Guide - Page 176
On* Off On Off* On Off* Coverpage Print - Setting Sample Coverpage - Message Auto Redial - On* Off Destination - Display* Hidden See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Descriptions Set the machine to forward fax messages, to call your pager or - Brother International MFC-L9550CDW | Basic Users Guide - Page 177
- Journal Period Journal Period Time Day Print Fax - - Remote - - Access Dial Dial Pad - Restriction Address - Book See Advanced User's Guide. Options Descriptions See Page On On+Image Off* Choose the initial 43 setup for the Transmission Verification Report. Off+Image No - Brother International MFC-L9550CDW | Basic Users Guide - Page 178
- Jobs Miscellaneous Distinctive Distinctive Ring Pattern See Advanced User's Guide. Options Descriptions See Page Enter # Twice On Off* On Off* Turn on the 55 telephone company's Distinctive Ring subscriber service, and then register your new ring pattern on the machine. 1* 2 - Brother International MFC-L9550CDW | Basic Users Guide - Page 179
Calibration Calibrate Yes Correction No Adjusts the color density. See . Reset Yes No Returns the color calibration to the factory settings. Registration . See Software and Network User's Guide. C See Advanced User's Guide. The factory settings are shown in Bold with an asterisk - Brother International MFC-L9550CDW | Basic Users Guide - Page 180
000-255] Secondary [000-255]. [000-255]. [000-255]. [000-255] See Software and Network User's Guide. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. Specifies the number of attempts the machine will try to obtain an IP address when the BOOT - Brother International MFC-L9550CDW | Basic Users Guide - Page 181
setting. Wired - - On* Enable Off Enable or disable the Wired LAN C manually. See Software and Network User's Guide. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. 169 - Brother International MFC-L9550CDW | Basic Users Guide - Page 182
000-255] Secondary [000-255]. [000-255]. [000-255]. [000-255] See Software and Network User's Guide. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. Specifies the number of attempts the machine will try to obtain an IP address when the BOOT - Brother International MFC-L9550CDW | Basic Users Guide - Page 183
. brother.com/ for more information. WLAN - - - Assistant (Windows® only) You can configure your wireless network settings using the Brother CD and Network User's Guide. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory - Brother International MFC-L9550CDW | Basic Users Guide - Page 184
Software and Network User's Guide. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. Descriptions You can see settings to factory setting. Enable or disable the wireless LAN manually. You can easily configure your Wi-Fi Direct network settings - Brother International MFC-L9550CDW | Basic Users Guide - Page 185
5 Options Descriptions Network Wi-Fi Manual - - - (continued) Direct (continued) You can manually configure your Wi-Fi Direct network Direct connection. C Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are - Brother International MFC-L9550CDW | Basic Users Guide - Page 186
- Level 4 - Level 5 - Options On* Off E-mail/IFAX (MFC-L8600CDW is supported only after IFAX is downloaded) Mail Address Setup Server - SMTP - - and Network User's Guide. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory - Brother International MFC-L9550CDW | Basic Users Guide - Page 187
(MFC-L8600CDW is supported only after IFAX is downloaded) Setup Server (continued) (continued) POP3/IMAP4 Mailbox (continued) Password Select Folder - and Network User's Guide. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory - Brother International MFC-L9550CDW | Basic Users Guide - Page 188
* - - On Off* - - Security IPsec - - On Off* Network - - - Yes Reset No See Software and Network User's Guide. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. Descriptions Receive notification messages. Displays the subject that is - Brother International MFC-L9550CDW | Basic Users Guide - Page 189
Report - Address Book - - Fax Journal - - User Settings - - Printer - - Settings Network - - Configuration Drum Dot Print - - WLAN Report - - See Advanced User's Guide. See Software and Network User's Guide. The factory settings are shown in Bold with an asterisk. Descriptions - Brother International MFC-L9550CDW | Basic Users Guide - Page 190
Version Total Fax/List Copy Print Parts Life Drum Belt Unit Fuser Laser Unit PF Kit MP PF Kit 1 PF Kit 2 Reset Menu Drum (Appears only when the drum unit or belt unit has exceeded its rated life.) Belt Unit See Advanced User's Guide. - - - - Color Black and White Color Black and - Brother International MFC-L9550CDW | Basic Users Guide - Page 191
service providers offer fax support using various standards. If you regularly experience fax transmission errors, choose Basic(for VoIP). Reset Machine Reset Yes factory defaults. C See Advanced User's Guide. See Quick Setup Guide. The factory settings are shown in Bold with an asterisk. 179 - Brother International MFC-L9550CDW | Basic Users Guide - Page 192
Chapter C Level 1 Initial Setup (continued) Level 2 Reset (continued) Level 3 Options Factory Reset Yes No Local Language - See Advanced User's Guide. See Quick Setup Guide. (in USA) English* Español (in Canada) English* Français The factory settings are shown in Bold with an asterisk. - Brother International MFC-L9550CDW | Basic Users Guide - Page 193
(When Fax Preview is Off) C Fax Level 1 Redial/Pause Level 2 - Level 3 - Hook - - Address Book - (Search:) Edit - - - Apply See Advanced User's Guide. Options - - - Descriptions Redial the last number called. When you are entering a fax or telephone number on the Touchpanel, Redial - Brother International MFC-L9550CDW | Basic Users Guide - Page 194
(MFC-L8850CDW and MFC-L9550CDW) Contrast - Broadcasting Add Number Delayed Fax Delayed Fax Real Time TX Set Time - Coverpage Setup Coverpage Setup Coverpage Message Total Pages See Advanced User's Guide. Options Add to Address Book Delete - - Standard* Fine S.Fine Photo Off* 2-sided Scan - Brother International MFC-L9550CDW | Basic Users Guide - Page 195
and features tables Level 2 Level 3 Overseas Mode - Glass Scan - Size Set New - Default Factory Reset - - - See Advanced User's Guide. Options Descriptions See Page On Off* Letter* A4 Legal/Folio (MFC-L8850CDW and MFC-L9550CDW) If you are having difficulty sending faxes overseas - Brother International MFC-L9550CDW | Basic Users Guide - Page 196
(Old - Faxes) See Fax (When Fax Preview is Off) on page 181. See Fax (When Fax Preview is Off) on page 181. See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. C Descriptions See Page Print the new 50 received faxes. Print the old received faxes. Delete - Brother International MFC-L9550CDW | Basic Users Guide - Page 197
2 - Color Start - Receipt - Normal 2in1(ID) 2in1 2-sided(12) 2-sided(22) (MFC-L8850CDW and MFC-L9550CDW) Paper Save Options Quality Level 3 - - - - Enlarge/Reduce 100%* Enlarge See .Advanced User's Guide Options - - - Descriptions Make a black & white or gray scale copy. Make - Brother International MFC-L9550CDW | Basic Users Guide - Page 198
A4 78% LGLLTR 70% A4A5 50% - Density - -2 -1 * 0 +1 +2 Contrast - -2 -1 * 0 +1 Stack/Sort - +2 Stack* Sort Page Layout - See .Advanced User's Guide Off(1in1)* 2in1(P) 2in1(L) 2in1(ID) 4in1(P) 4in1(L) The factory settings are shown in Bold with an asterisk. Descriptions Choose - Brother International MFC-L9550CDW | Basic Users Guide - Page 199
1-sided2-sided Short Edge Flip Enable or disable 2-sided copying and choose long edge or short edge. 2-sided Copy - Off* (MFC-L8850CDW and MFC-L9550CDW) 2-sided2-sided 1-sided2-sided Long Edge Flip 2-sided1-sided Long Edge Flip 1-sided2-sided Short Edge Flip 2-sided1-sided Short Edge - Brother International MFC-L9550CDW | Basic Users Guide - Page 200
Chapter C Level 1 Options (continued) Level 2 Level 3 2-sided Copy - Page Layout (MFC-L8850CDW and MFC-L9550CDW) Tray Use - Remove - Background Color See .Advanced User's Guide Options LongEdge LongEdge* LongEdge ShortEdge ShortEdge LongEdge ShortEdge ShortEdge Tray#1 Only Tray#2 - Brother International MFC-L9550CDW | Basic Users Guide - Page 201
Level 2 Level 3 Options Descriptions Save as - Shortcut See .Advanced User's Guide Quality Enlarge/Reduce Density Contrast Stack/Sort Page Layout Red Green Blue 2-sided Copy 2-sided Copy Page Layout (MFC-L8850CDW and MFC-L9550CDW) Tray Use Remove Background Color Add the current settings as - Brother International MFC-L9550CDW | Basic Users Guide - Page 202
) Add the current settings as a shortcut. Start - Start scanning. See Options (to USB) on page 194. - 2-sided Scan Add the current settings (MFC-L8850CDW and as a shortcut. MFC-L9550CDW) Scan Type Resolution File Type Glass Scan Size File Name File Size Start (PC Select) - Options - Brother International MFC-L9550CDW | Basic Users Guide - Page 203
Manually enter the address of the recipient. See Options (to E-mail Server) on page 197. Address 2-sided Scan (MFC-L8850CDW and MFC-L9550CDW WS Scan (Appears if you have installed the scanner driver for your networkconnected machine via Web Services.) Scan Scan for E-mail Scan for Fax Scan for - Brother International MFC-L9550CDW | Basic Users Guide - Page 204
Chapter C Options (to OCR) C Level 1 Options Level 2 Options 2-sided Scan (MFC-L8850CDW and MFC-L9550CDW) Scan Settings Off* 2-sided Scan: Long Edge 2-sided Scan: Short Edge Set at Device Set from Computer* Scan Type Color (Appears when Scan Settings is set to Set at Device.) Gray Black - Brother International MFC-L9550CDW | Basic Users Guide - Page 205
features tables Options (to File, to Image and to E-mail) C Level 1 Options Level 2 2-sided Scan (MFC-L8850CDW and MFC-L9550CDW) Scan Settings Scan Type (Appears when Scan Settings is set to Set at Device.) Resolution (Appears when Scan Settings is set to Set at Device.) File Type (Appears when - Brother International MFC-L9550CDW | Basic Users Guide - Page 206
C Options (to USB) Level 1 Options Level 2 2-sided Scan (MFC-L8850CDW and MFC-L9550CDW) Scan Type Resolution C Options Descriptions Off* Choose the 2-sided scan 2-sided Scan: Long Edge mode. 2-sided Scan: Short Edge Color* Gray Choose the scan type for your document. Black and White - Brother International MFC-L9550CDW | Basic Users Guide - Page 207
/A Secure PDF Signed PDF TIFF Glass Scan Size A4 Letter* Legal/Folio (MFC-L8850CDW and MFC-L9550CDW) File Name XXXXXX (Date & Year) File Size Small Medium* Large Remove Background Color Off* Low Medium High See Software and Network User's Guide. To scan an A4, Legal or Folio size - Brother International MFC-L9550CDW | Basic Users Guide - Page 208
and MFC-L9550CDW) Save your scan settings as the default settings. Scan Type Resolution File Type Glass Scan Size File Size Factory Reset Remove Background Color Yes No Restore all the scan settings you changed back to the factory settings. See Software and Network User's Guide. See - Brother International MFC-L9550CDW | Basic Users Guide - Page 209
(to E-mail Server) Level 1 Options Level 2 2-sided Scan (MFC-L8850CDW and MFC-L9550CDW) Scan Type Resolution C Options Descriptions Off* Choose the 2-sided scan 2-sided Scan: Long Edge mode. 2-sided Scan: Short Edge Color* Gray Choose the scan type for your document. Black and White - Brother International MFC-L9550CDW | Basic Users Guide - Page 210
Secure PDF Signed PDF TIFF A4 Letter* Legal/Folio (MFC-L8850CDW and MFC-L9550CDW) Small Medium* Large 2-sided Scan (MFC-L8850CDW and MFC-L9550CDW) Scan Type Resolution File Type Glass Scan Size File Size Yes No See Software and Network User's Guide. To scan an A4, Legal or Folio size document, you - Brother International MFC-L9550CDW | Basic Users Guide - Page 211
and to Network) C Level 1 Options Level 2 2-sided Scan (MFC-L8850CDW and MFC-L9550CDW) Scan Type Resolution Options Descriptions Off* Choose the 2-sided scan 2-sided Scan: Long Edge mode. 2-sided Scan: Short Edge Color* Gray Choose the scan type for your document. Black and White (When - Brother International MFC-L9550CDW | Basic Users Guide - Page 212
Legal/Folio (MFC-L8850CDW and MFC-L9550CDW) File Name BRNXXXXXXXXXXXX* Estimate Report Order sheet Contract sheet Check Receipt File Size Small Medium* Large Remove Background Color Off* Low Medium High User Name - See Software and Network User's Guide. To scan an A4 - Brother International MFC-L9550CDW | Basic Users Guide - Page 213
- Easily configure your wireless network settings using the one-button push method. - - (Windows® only) You can configure your wireless network settings using the Brother CD-ROM. See Software and Network User's Guide. See Page See . The factory settings are shown in Bold with an asterisk - Brother International MFC-L9550CDW | Basic Users Guide - Page 214
2-sided(12) 2-sided(22) (MFC-L8850CDW and MFC-L9550CDW) Paper Save Address Fax Resolution 2-sided Fax (MFC-L8850CDW and MFC-L9550CDW) Contrast Broadcasting Real Time TX Coverpage Setup Options See Copy on page 185. - Standard Fine S.Fine Photo Off 2-sided Scan: Long Edge 2-sided Scan: Short Edge - Brother International MFC-L9550CDW | Basic Users Guide - Page 215
to Image to USB to E-mail Options On Off Letter A4 Legal/Folio (MFC-L8850CDW and MFC-L9550CDW) (PC Select) (PC Select) (PC Select) 2-sided Scan (MFC-L8850CDW and MFC-L9550CDW) Scan Type Resolution File Type Glass Scan Size File Name File Size Remove Background Color (PC Select) Descriptions If you - Brother International MFC-L9550CDW | Basic Users Guide - Page 216
Level 1 Add Shortcut (continued) Level 2 Level 3 Options Scan (continued) to E-mail Server (MFC-L8600CDW is supported only after IFAX is downloaded) to Network Address 2-sided Scan (MFC-L8850CDW and MFC-L9550CDW) Scan Type Resolution File Type Glass Scan Size File Size (Profile name) Web Apps - Brother International MFC-L9550CDW | Basic Users Guide - Page 217
to an Internet service. See Page See . - - - - - - - - - - Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. Apps (More1 screen) C Level 1 NoteScan Outline&Scan Outline&Copy - Brother International MFC-L9550CDW | Basic Users Guide - Page 218
screen) C Level 1 Scan to USB Direct Print Level from the USB flash drive. Thicker Recycled Paper Bond Paper Label Envelope Env. Thin Env. Thick Glossy Paper Paper Size A4 Letter* " Com-10 Monarch C5 DL See Software and Network User's Guide. The factory settings are shown in Bold with - Brother International MFC-L9550CDW | Basic Users Guide - Page 219
&Markup print setting whether to print comments C Document&Stamps (Markup) or stamps in the PDF file along with the text. See Software and Network User's Guide. The factory settings are shown in Bold with an asterisk. 207 - Brother International MFC-L9550CDW | Basic Users Guide - Page 220
Size - See Software and Network User's Guide. Options - Thin Plain Paper* Thick Thicker Recycled Paper Bond Paper Label Envelope Env. Thin Env. Thick Glossy Paper A4 Letter* B5(JIS) B5(ISO) A5 A5(Long Edge) A6 Executive Legal Folio 3"x5" Com-10 Monarch - Brother International MFC-L9550CDW | Basic Users Guide - Page 221
3 DefaultSettings Multiple (continued) Page Level 4 - Orientation - Collate - Print - Quality PDF Option - Index Print - See Software and Network User's Guide. Options Descriptions See Page 1in1* 2in1 4in1 9in1 Set the default page 70 style when printing multiple pages directly - Brother International MFC-L9550CDW | Basic Users Guide - Page 222
Chapter C Entering text C When you must enter text into the machine the keyboard will appear on the Touchscreen. Press to cycle among letters, numbers and special characters. Press to cycle between upper and lower case letters. Inserting spaces To enter a space, press Space or c. Making - Brother International MFC-L9550CDW | Basic Users Guide - Page 223
specifications visit http://www.brother.com/. Model MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Printer Type Laser Print Method (Quiet Mode) Ready Approx. 65 W at 77 F (25 C) Sleep Approx. 9.5 W Approx. 10.0 W Deep Sleep Approx. 1.7 W Approx. 1.8 W Power Off 3 4 Approx. 0.02 W 211 - Brother International MFC-L9550CDW | Basic Users Guide - Page 224
Chapter D Model Dimensions MFC-L8600CDW MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW 19.4 in. (492 mm) 16.1 in. (410 mm) MFC-L8850CDW, MFC-L9550CDW 19.8 in. (503 mm) 20.9 in. (530 mm) 19.3 in. (490 mm) Weights (with supplies) 63.5 lb (28.8 kg) 67.4 lb (30.6 kg) 1 Measured diagonally 2 - Brother International MFC-L9550CDW | Basic Users Guide - Page 225
Specifications Model MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Noise Level Sound Printing LpAm = 55dB (A) LpAm = 56dB Operating Storage Operating 50 F to 90 F (10 to 32 C) 32 F to 104 F (0 to 40 C) 20 to 80% (without condensation) Storage 10 to 90% (without condensation) ADF (automatic - Brother International MFC-L9550CDW | Basic Users Guide - Page 226
D Model Document Size (1-sided) Document Size (2-sided) ADF Width ADF Length Scanner Glass Width Scanner Glass Length ADF Width ADF Length MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW 5.8 to 8.5 in. (147.3 to 215.9 mm) 5.8 to 14.0 in. (147.3 to 355.6 mm) Max. 8.5 in. (215.9 mm) Max. 11.7 in. (297 - Brother International MFC-L9550CDW | Basic Users Guide - Page 227
Specifications Print media D Model D MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Paper Input Paper Tray 1 Paper Type Paper Type Plain Paper, Thin Paper, Thick Paper, Thicker Paper, Recycled Paper, Bond Paper, Label, Envelope, Env.Thin, Env.Thick, Glossy Paper Paper Size Width: 3.0 to 8.5 in (76.2 to - Brother International MFC-L9550CDW | Basic Users Guide - Page 228
Scanning Width Printing Width Gray Scale Resolution Address Book Groups Broadcasting Automatic Redial Memory Transmission Out of Paper Reception MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW dpi 300 entries Up to 20 350 (300 Address Book/50 Manual Dial) Yes, 1 time after 5 minutes Up to 500 1 - Brother International MFC-L9550CDW | Basic Users Guide - Page 229
Automatic 2-sided Copy Multiple Copies Reduce/Enlarge Resolution First Copy Out Time 1 Black & White Color 1 From Ready mode and standard tray D D MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Max. 8.27 in. (210 mm) - Yes (from ADF) Stacks or Sorts up to 99 pages 25% to 400% (in increments of - Brother International MFC-L9550CDW | Basic Users Guide - Page 230
Width Automatic 2-sided Scanning MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Yes / Yes Yes (Windows® XP / Windows Vista® / Windows® 7 / Windows® 8 / Mac OS X v10.7.5 / 10.8.x / 10.9.x 1) Yes (Windows® XP / Windows Vista® / Windows® 7 / Windows® 8) Yes (Mac OS X v10.7.5 / 10.8.x / 10.9.x) 48 bit - Brother International MFC-L9550CDW | Basic Users Guide - Page 231
Emulations Resolution Print Speed (2-sided) Black & White Color Print Speed Black & White Color First Print Time 2 Black & White Color D D MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Yes PCL6, BR-Script3 (PostScript® 3™) 600 600 dpi 2400 dpi (2400 600) quality Up to 14 sides/minute (Up to - Brother International MFC-L9550CDW | Basic Users Guide - Page 232
Chapter D Interfaces D Model USB Ethernet 3 Wireless LAN 3 MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Hi-Speed USB 2.0 1 2 We recommend using a USB 2.0 cable . 2 Third party USB ports are not supported. 3 For detailed network specifications, see Network on page 221 and Software and Network User - Brother International MFC-L9550CDW | Basic Users Guide - Page 233
Support Utility AOSS™ WPS MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW You can connect your machine to a network for Network Printing, Network Scanning, PC-FAX Send, PC-FAX Receive (Windows® only) and Remote Setup 1. Also included is Brother SNTP Client, Web Services (Print/Scan), LDAP 4, IMAP4 APOP - Brother International MFC-L9550CDW | Basic Users Guide - Page 234
MFC-L8850CDW MFC-L9550CDW PDF version 1.7 1, JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), XPS version 1.0 USB direct interface 1 PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported - Brother International MFC-L9550CDW | Basic Users Guide - Page 235
PaperPort™ 12SE supports Windows® XP Home (SP3 or greater), Windows® XP Professional (SP3 or greater), Windows® XP Professional x64 Edition (SP2 or greater), Windows Vista® (SP2 or greater), Windows® 7 and Windows® 8. For the latest driver updates, visit http://solutions.brother.com/. All trademarks - Brother International MFC-L9550CDW | Basic Users Guide - Page 236
Chapter D Supplies D Model MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW Toner In the Cartridge box Black Cyan Magenta Approx. 6,000 pages Letter or A4 page 1 Yellow Drum Unit Approx. 25,000 pages Letter or A4 page (1 page / job) 2 Belt Unit Approx. 50,000 pages Letter or A4 page (5 pages / job - Brother International MFC-L9550CDW | Basic Users Guide - Page 237
toner is available. For more information about the settings in the printer driver, see Software and Network User's Guide. Toner Cartridge Life D This product detects the life of the toner on page yield, please visit http://www.brother.com/pageyield). This function is intended to reduce the risk of - Brother International MFC-L9550CDW | Basic Users Guide - Page 238
are printed on the belt unit. Calibration is mainly performed at the following times: • When the user manually selects calibration from the operation panel or the printer driver. (Please perform calibration if color density needs to be improved.) • When a used toner cartridge is replaced with - Brother International MFC-L9550CDW | Basic Users Guide - Page 239
Software and Network User's Guide. Automatic Fax Receive 46 Easy Receive 48 Fax Redial 62 B Back 9 Belt unit replacing 96 Brother apps 19, 205 Brother numbers i Customer Service ii FAQs (frequently asked questions) ......... i product support ii service centers ii Supplies ii warranties - Brother International MFC-L9550CDW | Basic Users Guide - Page 240
machine 152 Reset operations 151 serial number 151 Macintosh See Software and Network User's Guide. Maintenance, routine replacing belt unit 96 drum unit 90 toner cartridges 81 waste toner box 101 Manual dialing 62 receive 44, 46 Memory 211 Mode, entering copy 65 fax 41 scan 75 Multi - Brother International MFC-L9550CDW | Basic Users Guide - Page 241
62 Remote Setup See Software and Network User's Guide. Replacing belt unit 96 drum unit 90 toner cartridges 81 waste toner box 101 Reports Transmission Verification 43 Resolution copy 217 fax (standard, fine, superfine, photo) . 216 print 219 scan 218 Ring Delay, setting 47 RingMaster 54 - Brother International MFC-L9550CDW | Basic Users Guide - Page 242
142 maintenance messages on Touchscreen 111 paper jam .......... 124, 125, 126, 128, 131 V Voice Mail 54 VoIP 142 W Warranties in the box Waste toner box replacing 101 Weights 212 Wi-Fi Direct 13 Windows® See Software and Network User's Guide. Wireless Network See Software and Network User - Brother International MFC-L9550CDW | Basic Users Guide - Page 243
tel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.com
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Basic User’s Guide
MFC-L8600CDW
MFC-L8850CDW
MFC-L9550CDW
Not all models are available in all countries.
In USA: Visit the Brother Solutions Center at
and click
Manuals
on
your model’s page to download other manuals.
Version
A
USA/CAN