Blackberry 8800 User Guide
Blackberry 8800 - GSM Manual
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- Blackberry 8800 | User Guide - Page 1
User Guide BlackBerry 8800 Smartphone - Blackberry 8800 | User Guide - Page 2
SWD-280419-0222085634-001 - Blackberry 8800 | User Guide - Page 3
to a Convenience key...9 Set owner information...9 Turn on standby mode...9 About links...9 Create a link for a PIN...10 BlackBerry basics shortcuts...10 BlackBerry basics troubleshooting...10 Shortcuts...11 BlackBerry basics shortcuts...10 Phone shortcuts...11 Media shortcuts...11 Message shortcuts - Blackberry 8800 | User Guide - Page 4
Media...39 Transferring and downloading media files...39 Playing media files and recording voice notes...41 Managing media files...43 Viewing pictures...47 Managing pictures...48 Media card options...50 Media shortcuts...11 Media troubleshooting...52 Messages...55 Message basics...55 Email messages - Blackberry 8800 | User Guide - Page 5
109 Empty the deleted items folder on your computer from your device...109 Synchronization troubleshooting...110 Browser...113 Browser basics...113 Browser bookmarks...117 Web feeds...119 Browser options...121 Browser security...124 Browser push...126 Browser shortcuts...14 Browser troubleshooting - Blackberry 8800 | User Guide - Page 6
139 About GPS technology...139 Get your GPS location...139 Prevent others from tracking your location...139 GPS technology troubleshooting...139 Contacts...141 Contact basics...141 Customizing contacts...143 Categories...144 Mailing lists...146 Multiple address books...147 SIM card phone book...148 - Blackberry 8800 | User Guide - Page 7
About the alarm...171 Turn on the alarm...171 Silence the alarm...171 Calculator...173 Use the calculator...173 Convert a measurement...173 Bluetooth technology...175 Bluetooth technology basics...1. 75 Bluetooth technology options...177 Bluetooth technology troubleshooting...180 Date and time...183 - Blackberry 8800 | User Guide - Page 8
options...199 Themes...200 Display troubleshooting...201 Language Turn off data service...209 About roaming...210 Switch wireless networks manually...210 Verify the status of network connections and services...210 Wireless network coverage troubleshooting...210 Power, battery, and memory...213 Turn - Blackberry 8800 | User Guide - Page 9
SIM card to your address book...148 Copy a contact from your address book to your SIM card...148 Change a SIM card contact...149 Delete a SIM card contact...149 Store SMS text messages on your SIM card...69 About SIM card security...216 Protect your SIM card with a PIN code...217 Change the SIM card - Blackberry 8800 | User Guide - Page 10
site...247 Service books...249 About service books...249 Accept a service book ...249 Delete a service book...249 Troubleshooting...251 BlackBerry basics troubleshooting...10 Phone troubleshooting...33 Voice dialing troubleshooting...37 Media troubleshooting...52 Message troubleshooting...80 Typing - Blackberry 8800 | User Guide - Page 11
when you are not using your BlackBerry® device. Hold the Mute key. To turn off standby mode, press the Mute key again. About links Links appear on your BlackBerry® device as underlined text. You can have links to various items such as phone numbers, web sites, and email addresses and can use these - Blackberry 8800 | User Guide - Page 12
for a PIN in messages, calendar entries, tasks, or memos. If you click the link, you can send a PIN message. When typing text, type pin: and the PIN. BlackBerry basics shortcuts • To move the cursor, roll the trackball. • To move back a screen, press the Escape key. • To move to a list item or menu - Blackberry 8800 | User Guide - Page 13
letter key. • To view your contact list in the phone, hold the Send key. • To switch phone numbers, in the phone, click your active phone number. Click a phone number. Media shortcuts • To pause a video or song, press the Mute key. To resume playing a video or song, press the Mute key. • To move to - Blackberry 8800 | User Guide - Page 14
cursor position after you close and reopen a received email message or PIN message, press G. In a , press the Alt key and V. • To view SMS text messages, press the Alt key and S. • To view press B. • To move to the next date, press N. • To move to the previous date, press P. • To move to the next - Blackberry 8800 | User Guide - Page 15
highlight a language. Release the Alt key. Insert symbols • To insert an at sign (@) or a period (.) in an email address field, press the Space key. • To type a symbol, press the Symbol key. Type the letter that appears below the symbol. Work with text • To highlight a line of text, press the Shift - Blackberry 8800 | User Guide - Page 16
, press G. In a spreadsheet • To move to a specific cell, press G. • To view the content of a cell, press the Space key. • To switch worksheets, press text view or in text and slide view. Press G. Browser shortcuts • To insert a period (.) in the web address field, press the Space key. • To insert - Blackberry 8800 | User Guide - Page 17
press N. • To move to the previous direction on a route, press P. Calendar shortcuts For shortcuts to work in Day view, in the general calendar options, change the Enable Quick Entry field to No. • To the Space key. • To move to the current date, press T. • To move to a specific date, press G. 15 - Blackberry 8800 | User Guide - Page 18
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Phone Phone basics Find your phone number In the phone, your phone number appears at the top of the screen. If you have more than one phone number associated with your BlackBerry® device, your active phone number appears at the top of the screen. Make a call 1. On the Home screen or in the phone - Blackberry 8800 | User Guide - Page 20
number. 4. Press the Send key. To end the call, press the End key. About using a headset You can purchase an optional headset to use with your BlackBerry® device. In the phone, you can use a headset button to answer or end a call, or turn on or turn off mute during a call. You can also use a headset - Blackberry 8800 | User Guide - Page 21
BlackBerry® device is designed to make emergency calls even when it is locked or the SIM card is not inserted. If the connection to the wireless network is turned call • If your keyboard or BlackBerry® device is unlocked, in the phone, type the emergency number. Press the Send key. • If your keyboard - Blackberry 8800 | User Guide - Page 22
quality for the earpiece on your BlackBerry® device. 1. In the phone, press the Menu key. 2. your theme, you might be able to check your voice mail from the Home screen. 1. In the phone, press the voice mail access number for the active phone number. 1. In the phone, press the Menu key. 2. Click - Blackberry 8800 | User Guide - Page 23
to the new speed dial key. Click the trackball. • To delete the contact from the speed dial list, click Delete. Conference calls Make a conference call 1. During a call, press the Send key. 2. Type a phone number or highlight a contact. 3. Press the Send key. 4. During the second call, press the - Blackberry 8800 | User Guide - Page 24
a contact. Leave a conference call Verify that your wireless service provider supports this feature. If you make a conference call, you can leave ID picture for a contact 1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Edit. 4. Highlight the caller ID picture. 5. Press - Blackberry 8800 | User Guide - Page 25
, you can view call logs in a message list. Depending on your theme, missed calls might also appear on the Home screen. Your BlackBerry® device stores call logs for 30 days. View call logs in a message list 1. In the phone, press the Menu key. 2. Click Options. 3. Click Call Logging. 4. Select an - Blackberry 8800 | User Guide - Page 26
a call log. 2. Press the Menu key. 3. Click View History. 4. Press the Menu key. 5. Click Edit Notes. 6. Change the call notes. 7. Click the trackball. 8. Click Save. Send a call log 1. In the phone, highlight a call log. 2. Press the Menu key. 3. Click View History. 4. Press the Menu key. 5. Click - Blackberry 8800 | User Guide - Page 27
• Verify that your wireless service provider has set up your SIM card for this service. Turn on call waiting If you have more than one phone number associated with your BlackBerry® device, you can change call waiting options for the active phone number only. 1. In the phone, press the Menu key. 2. - Blackberry 8800 | User Guide - Page 28
. 4. Press the Menu key. 5. Click Edit Numbers. 6. Click a phone number. 7. Click Edit. 8. Change the phone number. 9. Click the trackball. Delete a call forwarding phone number You can only delete call forwarding phone numbers that you have added. 1. In the phone, press the Menu key. 2. Click - Blackberry 8800 | User Guide - Page 29
service plan includes this service. • Verify that your wireless service provider has set up your SIM card for this service. • Verify that your wireless service provider has provided you with a call blocking password. Block calls 1. In the phone blocking password 1. In the phone, press the Menu key. - Blackberry 8800 | User Guide - Page 30
can also send SMS text messages to contacts that appear in your fixed dialing list. Prerequisites: Fixed dialing • Verify that your wireless service provider has set up your SIM card for this service. • Verify that your wireless service provider has provided you with a SIM card PIN 2 code. Turn on - Blackberry 8800 | User Guide - Page 31
contact from the organization to your address book, you only need to type the contact's extension. Set the default country code and area code 1. In the phone, press the Menu key. 2. Click Options. 3. Click Smart Dialing. 4. Set the Country Code and Area Code fields. 5. In the National Number Length - Blackberry 8800 | User Guide - Page 32
text that you can read on your TTY device. Prerequisites: TTY support • Verify that your wireless service provider supports this feature. • Verify that your TTY device operates at 45.45 bits per second. • Verify that you have inserted the TTY device connector into the headset jack on your BlackBerry - Blackberry 8800 | User Guide - Page 33
multiple phone numbers Your SIM card might support more than one phone number, or your BlackBerry® device might be associated with a phone number provided by your wireless service provider and an enterprise voice phone number provided by your organization. If you have more than one phone number - Blackberry 8800 | User Guide - Page 34
phone number, set the Restrict My Identity field to Network Determined. 5. Press the Menu key. 6. Click Save. Turn off the prompt that appears before you delete items You can turn Click Save. Stop ending calls when you insert your device in the holster 1. In the phone, press the Menu key. 2. Click - Blackberry 8800 | User Guide - Page 35
view your contact list in the phone, hold the Send key. • To switch phone numbers, in the phone, click your active phone number. Click a phone number. Phone troubleshooting I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the - Blackberry 8800 | User Guide - Page 36
, click Advanced Options. Click SIM Card. Highlight the phone number. Press the Menu key. Click Edit SIM Phone Number. Type your phone number. Click the trackball. Note: If you change the phone number on your SIM card, you do not change the phone number that your BlackBerry® device uses to make and - Blackberry 8800 | User Guide - Page 37
the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry® battery." Change the voice dialing language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service - Blackberry 8800 | User Guide - Page 38
to Always Off. 3. Press the Menu key. 4. Click Save. If your BlackBerry® device identifies more than one possible match to a voice command, your device selects the best match and dials the phone number automatically. Turn off voice prompts 1. In the voice dialing application, wait for the sound - Blackberry 8800 | User Guide - Page 39
, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • Verify that your keyboard is unlocked. • Verify that the language that you use to say voice commands - Blackberry 8800 | User Guide - Page 40
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using the media manager tool of the BlackBerry® Desktop Manager. For more information about using the media manager tool, see the Media Manager Online Help. If you turn on media card encryption and you transfer files to your media card using mass storage mode or Bluetooth technology, your device - Blackberry 8800 | User Guide - Page 42
a media file. 4. Press the Menu key. 5. Click one of the following menu items: • Send As Email • Send As MMS • Send Using Bluetooth Download a ring tone Verify that your wireless service provider supports this feature. 1. In the media application, click Ring Tones. 2. Click All Ring Tones. 3. Press - Blackberry 8800 | User Guide - Page 43
song, ring tone, video, or voice note. Play a song or video on a web page 1. In the browser, click a link for a song or video. 2. Click Open. When playing a song, video, or voice note, click the progress bar. 2. Roll the trackball to the right or left. 3. Click the trackball. Play the next or - Blackberry 8800 | User Guide - Page 44
Find field, type part or all of a name for a song, ring tone, video, or voice note. Switch applications during a song 1. Press the End key. 2. backlighting on when you play a video 1. In the media application, press the Menu key. 2. Click Options. 3. Change the Turn Off Auto Backlighting field to No. - Blackberry 8800 | User Guide - Page 45
BlackBerry® device. In the phone, you can use a headset button to answer or end a call, or turn on or turn Managing media files Playlists About playlists You can create both standard and automatic playlists for songs. You create a standard playlist by manually adding songs that are on your BlackBerry - Blackberry 8800 | User Guide - Page 46
songs in a standard playlist 1. In the media application, click Music. 2. Click Playlists. 3. Click a standard playlist. 4. Highlight a song. 5. Press the Menu key. 6. Click Move. 7. Roll the trackball to the new location. 8. Click the - Blackberry 8800 | User Guide - Page 47
9. Press the Menu key. 10. Click Save. Delete a song from a standard playlist 1. In the media application, click Music. 2. Click Playlists. 3. Click a standard playlist. 4. Highlight a song. 5. Press the Menu key. 6. Click Delete. Rename a playlist 1. In the media application, click Music. 2. Click - Blackberry 8800 | User Guide - Page 48
of the following actions: • To change the maximum amount of BlackBerry® device memory available for all media files, change the Device Memory . 8. Click Save. Move a media file You can only move songs, ring tones, videos, or voice notes that you added. 1. In the media application, press the Menu key - Blackberry 8800 | User Guide - Page 49
, click a category. 3. Highlight a song, ring tone, video, or voice note. 4. Press the Menu key. 5. Click As Home Screen Image. To clear the picture from the Home screen, press the key. Click Reset Home Screen Image. View pictures as a slide show 1. In the media application, click Pictures. - Blackberry 8800 | User Guide - Page 50
the trackball. Rotate a picture 1. In a picture, press the Menu key. 2. Click Rotate. The picture turns 90 degrees in a clockwise direction. Managing pictures .gif, or .bmp files, to the BlackBerry® device memory or a media card. 1. Open a picture attachment or highlight a picture on a web page. 48 - Blackberry 8800 | User Guide - Page 51
2. Press the Menu key. 3. Click Save Image. 4. Click Save. Sort pictures 1. In the media application, press the Menu key. 2. Click Options. 3. Change the Sort By field. 4. Press the Menu key. 5. Click Save. Rename a picture or picture folder You can only rename pictures or picture folders that you - Blackberry 8800 | User Guide - Page 52
Click Delete. Media card options About media cards Insert a microSD media card into your BlackBerry® device to extend the memory that is available on your device for storing media files such as songs, ring tones, videos, or pictures. For more information about inserting a media card into your device - Blackberry 8800 | User Guide - Page 53
None. Format a media card 1. In the device options, click Media Card. 2. Press the Menu key. 3. Click Format Card. View the amount of available memory on a media card Verify that media card support is turned on. In the device options, click Media Card. Turn on mass storage mode manually 1. Connect - Blackberry 8800 | User Guide - Page 54
size, press 7. • To zoom out from a picture, press 9. To zoom to the original picture size, press 7. • To fit a picture to the screen size, press 1. Media troubleshooting I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or - Blackberry 8800 | User Guide - Page 55
to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is turned off on your device. • If you encrypted the media files on your media card using a media card encryption key and you are trying to open an encrypted media - Blackberry 8800 | User Guide - Page 56
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importance level for a message You can set the importance level for an email message, PIN message, or MMS message. 1. When composing a message, Press the Menu key. 5. Click Save. Blind carbon copy a contact You can blind carbon copy a contact in an email message, a PIN message, or an MMS message. - Blackberry 8800 | User Guide - Page 58
. Your signature is added to email messages after you send them. Delete the disclaimer from an email message If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature, the BlackBerry Enterprise Server might add a disclaimer to - Blackberry 8800 | User Guide - Page 59
key. 6. Click Send. Send an SMS text message 1. In a message list, press the key. 2. Click Compose SMS. 3. Perform one of the following actions: • If the contact is not in your address book, click Use Once. Type an SMS phone number (include the country code and area code). Click the trackball. • If - Blackberry 8800 | User Guide - Page 60
, click Edit. Highlight a contact. Press the Menu key. Click Change Address. Click a new contact. Click the trackball. Click Send. • To resend the message without changing it, click Resend. Stop a message from sending Verify that you are not in a wireless coverage area and your BlackBerry® device - Blackberry 8800 | User Guide - Page 61
text. 4. Press the Enter key. To search for the next instance of the text, trackball up or down. Release the Alt key. Press the Menu key. Click Delete Messages. • To delete all message prior to a certain date, highlight a date field. Press the Menu key. Click Delete Prior. Click Delete. Note: Email - Blackberry 8800 | User Guide - Page 62
over the wireless network. If wireless email reconciliation is turned off or is not available for your device, reconcile the changes using the email settings tool of the BlackBerry® Desktop Manager. For more information about email reconciliation, see theBlackBerry Desktop Software Online Help. 60 - Blackberry 8800 | User Guide - Page 63
specific email message folder to your device Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature Menu key. 2. Click Options. 3. Click Email Settings. 4. Change the Save Copy In Sent Folder field to No. 5. Press - Blackberry 8800 | User Guide - Page 64
filter Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more - Blackberry 8800 | User Guide - Page 65
search for in the Sent To field of email messages. Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for all contacts or email addresses that contain specific text, type the text and use an asterisk (*) as a wildcard character - Blackberry 8800 | User Guide - Page 66
. 2. Select the Spell Check Email Before Sending option. 3. Press the Menu key. 4. Click Save. Set an out-of-office reply Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your - Blackberry 8800 | User Guide - Page 67
date on which the out-of-office reply should turn off. 7. Press the Menu key. 8. Click Save. To turn off the out-of-office reply, change the Use Out Of Office Reply field to No. Request delivery or read confirmation for email messages Verify that your wireless service provider supports this feature - Blackberry 8800 | User Guide - Page 68
® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Settings. 4. Change the Send Email to Handheld field to No - Blackberry 8800 | User Guide - Page 69
devices on the wireless network. If you have contacts who use a BlackBerry device or a BlackBerry enabled device and you know their PIN number, you can send them PIN messages. PIN messages are not routed through your email account. When your PIN message is delivered to the recipient, in a message - Blackberry 8800 | User Guide - Page 70
Use Once. Type an SMS phone number (include the country code and area code). Click the trackball. • If the contact is in your address book, click a contact. 4. Type a message. 5. Click the trackball. 6. Click Send. Add a contact to an SMS text message You can send an SMS text message to up to ten - Blackberry 8800 | User Guide - Page 71
of Previous Items field. 3. Press the Menu key. 4. Click Save. Store SMS text messages on your SIM card If you set your SIM card to store SMS text messages, the SIM card does not delete SMS text messages after the BlackBerry® device imports them to a message list. 1. In the device options, click SMS - Blackberry 8800 | User Guide - Page 72
regular weather forecasts while another might send traffic reports. Prerequisites: Cell broadcasting • Verify that your wireless service provider supports this feature. • Verify that your SIM card is set up with a cell broadcast channel or your wireless service provider has provided you with the - Blackberry 8800 | User Guide - Page 73
), .avi, .mpg, or .mov files. An MMS phone number is a phone number that your wireless service provider sets up for MMS messaging. If you have more than one phone number associated with your BlackBerry® device, your device sends MMS messages using the first phone number that appears in the drop-down - Blackberry 8800 | User Guide - Page 74
in your address book, click [Use Once]. Click Email or Phone. Type an email address or an MMS phone number. Click the trackball. • If the contact is in your address book, click a contact. Click an email address or MMS phone number. 4. Type a message. 5. Press the key. 6. Click Send. Create a slide - Blackberry 8800 | User Guide - Page 75
Field. Roll the trackball to the new location. Click the trackball. MMS message attachments Video • Attach Voice Note 3. Click a media file. Attach an appointment to an MMS message You can only send Click Add To Calendar. Add a contact to your address book from an MMS message 1. In an MMS message, - Blackberry 8800 | User Guide - Page 76
the following menu items: • Save Image • Save Audio • Save Ringtone • Save Video • Save Voice Note MMS message options Request delivery or read notification for an MMS key. 4. Click Save. View the size of an MMS message before sending it 1. In an MMS message, press the Menu key. 2. Click Options. The - Blackberry 8800 | User Guide - Page 77
Menu key. 2. Click Options. 3. If necessary, click General Options. 4. Change the Confirm Delete field to No. 5. Press the Menu key. 6. Click Save. Turn off the prompt that appears when you mark messages as opened 1. In a message list, press the Menu key. 2. Click Options. 3. Click General Options - Blackberry 8800 | User Guide - Page 78
appear in a message list. Use color to differentiate work messages from other messages Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server. 1. In the device options, click Security Options. 2. Click General Settings. 3. Perform any of the - Blackberry 8800 | User Guide - Page 79
open and manage email messages for that email account, and you can send messages using the email address for the email account. For more information about associating your device with more than one email account, see the BlackBerry Internet Service Online Help. Depending on your theme, a separate - Blackberry 8800 | User Guide - Page 80
service plan. You can stop email messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or using email message filters. Allow messages from contacts in your address book or allowed sender list 1. In the device options, click Security - Blackberry 8800 | User Guide - Page 81
Security Options. 2. Click Firewall. 3. Highlight a message type. 4. Press the Menu key. 5. Click Reset Count or Reset All Counts. Message shortcuts In a message • To reply to a message, press R. • To reply to all in an email the Alt key and V. • To view SMS text messages, press the Alt key and S. • - Blackberry 8800 | User Guide - Page 82
that you have received an activation message on your device from the BlackBerry® Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send a service book to your device. • If - Blackberry 8800 | User Guide - Page 83
email reconciliation is turned on. • If your email message folders do not appear on your BlackBerry® device, reconcile your email messages using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. I cannot send SMS text - Blackberry 8800 | User Guide - Page 84
message filters appear in the order that you want your BlackBerry® device to apply them to email messages. I cannot turn on cell broadcasting Your SIM card might not support the display languages that you have selected for cell broadcast messages. Clear the check box beside all languages that your - Blackberry 8800 | User Guide - Page 85
, use a blank template to compose your MMS message. I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry® devices and you restore device data from your previous device to your current device, the message list shortcuts for your previous device replace the - Blackberry 8800 | User Guide - Page 86
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. For example, to type ü, hold U and roll the trackball to the left until ü appears. Cut, copy, and paste text 1. With text highlighted, press the Menu key. 2. Click Cut or Copy. 3. Place the cursor where you want to insert the cut or copied text. 4. Press the Menu key. 5. Click Paste. Clear a field - Blackberry 8800 | User Guide - Page 88
4. Roll the trackball left or right. Cancel a text selection 1. With text selected, press the Menu key. 2. Click screen By default, shortcuts for the Home screen are turned off so that you can dial phone numbers from the Home screen. 1. In the phone, press the Menu key. 2. Click Options. 3. Click - Blackberry 8800 | User Guide - Page 89
typing in Arabic or Russian If your BlackBerry® Device Software supports multiple languages and your keyboard displays actions: • To highlight an item in the list that appears when you type, roll the trackball. • To select a highlighted item from the list that appears when you type and continue - Blackberry 8800 | User Guide - Page 90
input language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. . Check spelling automatically before sending email messages 1. In the device options, click Spell Check. 2. Select the Spell - Blackberry 8800 | User Guide - Page 91
In the device options, click Spell Check. 2. Click Custom Dictionary. 3. Highlight a word. 4. Press the Menu key. 5. Click Edit. 6. Change the word. 7. Click the trackball. Delete a word from the custom dictionary 1. In the device options, click Spell Check. 2. Click Custom Dictionary. 3. Highlight - Blackberry 8800 | User Guide - Page 92
input language for your BlackBerry® device is Arabic dictionary. You can also add words or letter combinations manually to the custom dictionary. Your device deletes words New. 4. Type a word or letter combination. 5. Click the trackball. 6. Click Save. Change a custom dictionary item Verify that the - Blackberry 8800 | User Guide - Page 93
BlackBerry® device recognizes contacts when you type them. 1. In the device options, click Language. 2. Click Input Options. 3. Change the Use Address Book as Data Source field to Off. 4. Press the Menu key. 5. Click Save. AutoText About AutoText AutoText is designed to replace specific text that - Blackberry 8800 | User Guide - Page 94
Set the language. 8. Press the Menu key. 9. Click Save. Turn off AutoText for SMS text messages 1. In the device options, click SMS. 2. Set the and roll the trackball to the left or right. For example, to type ü, hold U and roll the trackball to the left until ü appears. Release the letter key - Blackberry 8800 | User Guide - Page 95
highlight a language. Release the Alt key. Insert symbols • To insert an at sign (@) or a period (.) in an email address field, press the Space key. • To type a symbol, press the Symbol key. Type the letter that appears below the symbol. Work with text • To highlight a line of text, press the Shift - Blackberry 8800 | User Guide - Page 96
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to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. 1. In a message list, press the Menu - Blackberry 8800 | User Guide - Page 98
text messages, and digitally signed messages. Service: If your device is associated with more than one email address, change the email for. Manage message search results You can manage results of searches for messages in an email application on your computer or in another integrated email account. - Blackberry 8800 | User Guide - Page 99
Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information. 1. In the search application, perform any of the following actions: • In the Text field, type text or a phone number to search for. • In the Name field, specify a contact name - Blackberry 8800 | User Guide - Page 100
associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In the address book, press the Menu key. 2. Click Lookup. 3. Type part or all of a contact name. 4. Click the trackball. Manage address lookup - Blackberry 8800 | User Guide - Page 101
. 5. If necessary, in the dialog box, click an option. Download an attachment Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless - Blackberry 8800 | User Guide - Page 102
1. In a message, highlight an attachment that you are downloading. 2. Press the Menu key. 3. Click Cancel Download. Open a link in an attachment Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. 1. In an attachment, click a link - Blackberry 8800 | User Guide - Page 103
.pdf file attachment Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. When the "Password - Blackberry 8800 | User Guide - Page 104
cell In a spreadsheet cell, click the trackball. View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents. To move to a specific column, click the column label. Click a size. • To view all the text in a column, click the column label. Click Fit. • To change the - Blackberry 8800 | User Guide - Page 105
Table of Contents. To move to a specific page, click a page. Switch pages in text only, click View Text. • To view text and slides, click View Both. To view the presentation in its original format view, click a slide. 2. Click Zoom. 3. Roll the trackball up or down. To zoom back to the original slide - Blackberry 8800 | User Guide - Page 106
Menu key. 2. Click Add to Address Book or Update Address. Attachment shortcuts • To search for text in an attachment, press F. • To move to the last cursor position after closing and reopening an attachment, press G. In a spreadsheet • To move to a specific cell, press G. • To view the content of - Blackberry 8800 | User Guide - Page 107
Attachment troubleshooting A skipped content bar appears in a document More attachment content is available for you to download to your BlackBerry® device. To download the content, click the skipped content bar. Click More. A message or attachment does not appear or is truncated Try performing the - Blackberry 8800 | User Guide - Page 108
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on your device or you have turned them off, you can use the synchronization tool of the BlackBerry® Desktop Manager to synchronize your organizer data and email messages. For more information, see the BlackBerry Desktop Software Online Help. Reconcile email messages over the wireless network Set - Blackberry 8800 | User Guide - Page 110
the synchronization tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. • Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information - Blackberry 8800 | User Guide - Page 111
, fonts, saved searches, and browser bookmarks using the backup and restore tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you might be able - Blackberry 8800 | User Guide - Page 112
synchronization is turned on in the address book, calendar, task list, and memo list. • If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Manager to synchronize calendar data. For more information, see the BlackBerry Desktop Software Online - Blackberry 8800 | User Guide - Page 113
book field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom address book field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email - Blackberry 8800 | User Guide - Page 114
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a web address. 2. Click the trackball. Search the Internet Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Internet Service that supports this feature. For more information, contact your wireless service provider. 1. In the browser, perform one of the - Blackberry 8800 | User Guide - Page 116
On a web page, click the trackball. To zoom out from the web page, press the Escape key. or on a web page, press the Menu key. 2. Click Find. 3. Type the text. 4. Press the Enter key. To search for the next instance of the text, press the Menu key. Click Find Next. View a list of web pages you - Blackberry 8800 | User Guide - Page 117
the Menu key. Click Page Address. 2. Click Copy Address. To paste the address, press the Menu key. Click Paste. Send a web page address 1. On a web page, press the Menu key. 2. Click Send Address. 3. Click a message type. To return to the browser after you send the message, press the Escape key. 115 - Blackberry 8800 | User Guide - Page 118
. To return to the browser after you send the message, press the Escape key. Viewing pictures and playing media files Play a song or video on a web page 1. In the browser, click a link for a song or video. 2. Click Open. Save a song or video from a web page 1. In the browser, click a link for a song - Blackberry 8800 | User Guide - Page 119
set whether you want the browser to check the web page for updates periodically. Bookmarks for web pages that have been updated since the last time you a bookmark. 4. Press the Menu key. 5. Click Edit Bookmark. 6. Change the bookmark. 7. Click Accept. Send a bookmark for a web page 1. On a web page - Blackberry 8800 | User Guide - Page 120
press the Menu key. 2. Click Bookmarks. 3. Highlight a bookmark. 4. Press the Menu key. 5. Click Move Bookmark. 6. Roll the trackball to the new location. 7. Click the trackball. Rename a bookmark folder for web pages You can only rename folders that you created. 1. Highlight a folder. 2. Press the - Blackberry 8800 | User Guide - Page 121
browser should start checking for updates BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, you can listen to web feed content that does not exceed 5 MB. If your BlackBerry device is associated with an email account that uses the BlackBerry® Enterprise - Blackberry 8800 | User Guide - Page 122
Mark Opened or Mark Unopened. • Highlight a date field. Press the Menu key. Click Mark Prior a web feed. 4. Press the Menu key. 5. Click Edit Bookmark. 6. Change the web feed. 7. Click Accept. File Move Bookmark. 6. Roll the trackball to the new location. 7. Click the trackball. Delete a web feed 1. - Blackberry 8800 | User Guide - Page 123
service provider, you might not be able to change the home page. 1. In the browser, press the Menu key. 2. Click Options. 3. Click Browser Configuration the browser, press the Menu key. 2. Click Options. 3. Click Browser Configuration. 4. Select any of the following check boxes: • Support JavaScript - Blackberry 8800 | User Guide - Page 124
Click Save Options. Change font options for web pages 1. In the browser, press the Menu key. 2. Click Options. 3. Click General Properties. Save Options. Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. 1. On a web - Blackberry 8800 | User Guide - Page 125
The browser on your BlackBerry® device supports multiple browser configurations for optimizing your browsing experience. If your BlackBerry device is associated with an email account that uses a BlackBerry® Enterprise Server that supports the BlackBerry Browser, you can use the BlackBerry Browser - Blackberry 8800 | User Guide - Page 126
field. 4. Press the Menu key. 5. Click Save. Browser security About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internet through the BlackBerry® Enterprise Server. Communication between your device and the - Blackberry 8800 | User Guide - Page 127
a prompt appears before a secure web page redirects your browser to another web page. Protocol: Specify the protocol that your BlackBerry® device uses for TLS connections between the browser and content servers. Encryption Strength: Specify whether your browser only accepts and sends data that is - Blackberry 8800 | User Guide - Page 128
to the wireless network. Your device supports different types of browser push messages. Service loading messages and service indication messages include updated information. Other browser push messages include messages that appear in your browser cache. Turn off browser push 1. In the device options - Blackberry 8800 | User Guide - Page 129
no BlackBerry Enterprise Servers or BlackBerry Internet Services. Process SMSC: Set whether your device accepts SMS-based browser push messages. SMSC Hosts: Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone - Blackberry 8800 | User Guide - Page 130
service plan includes this service. I cannot set up automatic synchronization for bookmarks When you add a bookmark, you can only set the Auto Synchronize and Start Time fields if content protection is turned off. I cannot play a song or video on a web page Your BlackBerry® device might not support - Blackberry 8800 | User Guide - Page 131
a link for an application. 2. Press the Menu key. 3. Click Download. 4. Click OK. View properties for an application 1. In the device options an application Verify that you have set a BlackBerry® device password. 1. In the device options, click Security Options. 2. Click General Settings. 3. Change - Blackberry 8800 | User Guide - Page 132
Desktop Manager, see the BlackBerry Desktop Software Online Help. When a BlackBerry Device Software upgrade is available for you to download over the wireless network, a Wireless Upgrade icon appears on the Home screen. The available upgrade might be a complete software upgrade or a software update - Blackberry 8800 | User Guide - Page 133
not have enough available memory to upgrade the BlackBerry Device Software Try performing the following actions: • Delete media files, display languages, or third-party applications that you do not use. • Transfer media files that you have stored in the BlackBerry® device memory to a media card. 131 - Blackberry 8800 | User Guide - Page 134
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, click From Address Book. • To specify text directions, click View On Map. To view text directions again, press the Menu key. Click View Directions. Send a route or a map 1. On a map, press the Menu key. 2. Click Send Directions or Send type location information in specific address fields, select the - Blackberry 8800 | User Guide - Page 136
receiver to use when you track your movement. 1. On a map, click the trackball. 2. Click Start GPS Navigation. To stop tracking your movement, press the Menu key. Click Stop GPS Navigation. Navigation Zoom in to a direction on a route 1. On a map, highlight a direction on a route. 2. Press the Menu - Blackberry 8800 | User Guide - Page 137
Pan a map Roll the trackball. Maps bookmarks Add a bookmark for a location or route 1. On 2. Click Find Location. 3. Click From Favorites. 4. Highlight a bookmark. 5. Press the Menu key. 6. Click Edit. 7. Change the bookmark. 8. Press the Menu key. 9. Click Save. Delete a bookmark for a location or - Blackberry 8800 | User Guide - Page 138
. 6. Click Move. 7. Roll the trackball to the new location. 8. Click the trackball. Map options Set the GPS receiver that you use to track your a map You can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluetooth® connection information at the top of - Blackberry 8800 | User Guide - Page 139
movement By default, backlighting turns off automatically after a timeout to conserve battery power. You can change the media application, click Pictures. 2. Click a category. 3. Highlight a picture that includes GPS location information. 4. Press the Menu key. 5. Click View on Map. Map shortcuts - Blackberry 8800 | User Guide - Page 140
the next direction on a route, press N. • To move to the previous direction on a route, press P. Maps troubleshooting Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry® device loads a new map or when your device is not connected to the wireless network. If diagonal - Blackberry 8800 | User Guide - Page 141
directions. If your device does not have an internal GPS receiver or your wireless service provider does not support location-based services and you want to use GPS technology, you can pair your BlackBerry device with a Bluetooth® enabled GPS receiver. For more information, contact your wireless - Blackberry 8800 | User Guide - Page 142
• If you are using GPS technology for the first time, wait a short period of time for your device to get your GPS location. 140 - Blackberry 8800 | User Guide - Page 143
synchronizing custom address book fields, see the BlackBerry Desktop Software Online Help. About pauses and waits Use a pause or a wait to separate additional numbers, for example a password or extension, from a main phone number. After dialing the main phone number, your BlackBerry® device either - Blackberry 8800 | User Guide - Page 144
associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In the address book, press the Menu key. 2. Click Lookup. 3. Type part or all of a contact name. 4. Click the trackball. Manage address lookup - Blackberry 8800 | User Guide - Page 145
in the other application. Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile. Assign a ring tone to a contact 1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Edit. 4. Press the Menu key. 5. Click - Blackberry 8800 | User Guide - Page 146
1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Edit. 4. Highlight the In the address book, highlight a contact. 2. Press the Menu key. 3. Click Edit. 4. Click the appear based on categories. Category names are not case sensitive. More than one category can apply to - Blackberry 8800 | User Guide - Page 147
list and changes that you make in one application are made in all applications. Create a category for contacts, tasks, or memos 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter. 3. Press the Menu key. 4. Click New. 5. Type a name for the category. 6. Press the - Blackberry 8800 | User Guide - Page 148
send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer. Create a mailing list 1. In the address book In the address book, highlight a mailing list. 2. Press the Menu key. 3. Click Edit Group. 4. - Blackberry 8800 | User Guide - Page 149
your device is associated with a work email account and a personal email account, you might be able to view your work address book and your personal address book on your device. For more information, contact your wireless service provider. Switch address books Verify that you have multiple address - Blackberry 8800 | User Guide - Page 150
try to copy a SIM card contact with a phone number that matches the phone number of a contact that already appears in your address book, your BlackBerry® device does not copy the SIM card contact. Copy a contact from your address book to your SIM card Verify that your wireless service provider has - Blackberry 8800 | User Guide - Page 151
Menu key. 2. Click SIM Phone Book. 3. Highlight a contact. 4. Press the Menu key. 5. Click Edit. 6. Change the contact information. 7. Press the Menu key. 8. Click Save. Delete a SIM card contact 1. In the address book, press the Menu key. 2. Click SIM Phone Book. 3. Highlight a contact. 4. Press - Blackberry 8800 | User Guide - Page 152
the number of contacts that are stored in the address book. Contact troubleshooting Custom address book field data is not appearing on my computer You can only synchronize the data in a custom address book field with a text field in the email application on your computer. For example, you cannot add - Blackberry 8800 | User Guide - Page 153
press the Menu key. 2. Perform one of the following actions: • To move to a specific date, click Go To Date. • To move to the current date, click Today. • To move forward or back by a time period, click Prev or Next 2. Type a location in parentheses. 3. To change the end time, roll the trackball. 151 - Blackberry 8800 | User Guide - Page 154
. Schedule a meeting Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. In a calendar - Blackberry 8800 | User Guide - Page 155
BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service , meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, - Blackberry 8800 | User Guide - Page 156
message list before you accept or decline it, the meeting is deleted from the email application on your computer. View your calendar when responding to a meeting 1. In your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. - Blackberry 8800 | User Guide - Page 157
Send an email message to all meeting participants 1. In a meeting, meeting invitation, or meeting response, press the Menu key. 2. Click Email All Attendees. Contact a meeting participant 1. In a meeting, meeting invitation, or meeting response, highlight a contact. 2. Press the Menu key. 3. Click a - Blackberry 8800 | User Guide - Page 158
key. 6. Click Save. Change the email address that you use to send messages or meeting invitations Verify that your BlackBerry® device is associated with more than one email address. 1. In the device options, click Advanced Options. 2. Click Default Services. 3. Change the Messaging (CMIME) field - Blackberry 8800 | User Guide - Page 159
. 3. Click General Options. 4. Change the Show Free Time in Agenda View field to No. 5. Press 5. Press the Menu key. 6. Click Save. Your BlackBerry® device deletes calendar entries that are older than the a calendar. Turn off the prompt that appears before you delete items You can turn off the prompt - Blackberry 8800 | User Guide - Page 160
personal email account, you might be able to view your work calendar and your personal calendar on your device. If you have multiple calendars on your device, you can schedule and manage appointments and meetings in each calendar. For more information, contact your wireless service provider. Switch - Blackberry 8800 | User Guide - Page 161
BlackBerry® device. 1. In the device options, click Advanced Options. 2. Click Default Services. 3. Change the Calendar (CICAL) field. 4. Press the Menu key. 5. Click Save. Calendar shortcuts For shortcuts to work current date, press T. • To move to a specific date, press G. Calendar troubleshooting - Blackberry 8800 | User Guide - Page 162
On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. For more information, see the documentation for the operating system on your computer. 160 - Blackberry 8800 | User Guide - Page 163
Tasks Task basics Create a task 1. In the task list, press the Menu key. 2. Click New. 3. Type the task information. 4. Set a due date for the task. 5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save. Recurrence fields Every: Set the frequency of the - Blackberry 8800 | User Guide - Page 164
Open. Set the Status field. Press the Menu key. Click Save. Hide completed tasks 1. In the task list, press the Menu key. 2. Click Hide Completed. Send a task or memo 1. In the task list or memo list, highlight a task or memo. 2. Press the Menu key. 3. Click Forward As. 4. Click a message type - Blackberry 8800 | User Guide - Page 165
not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes. Categories are shared between the address book - Blackberry 8800 | User Guide - Page 166
are not deleted. Task list options Sort contacts or tasks 1. In the address book or task list, press the Menu key. 2. Click Options. 3. If necessary, Press the Menu key. 5. Click Save. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete - Blackberry 8800 | User Guide - Page 167
memo list, press the Menu key. 2. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. 165 - Blackberry 8800 | User Guide - Page 168
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Press the Menu key. 5. Click Save. Change a memo 1. In the memo list, highlight a memo. 2. Press the Menu key. 3. Click Edit. 4. Change the memo information. 5. Click the trackball. 6. Click Save. Send a task or memo 1. In the task list or memo list, highlight a task or memo. 2. Press the Menu key - Blackberry 8800 | User Guide - Page 170
, tasks, and memos that appear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes. Categories are shared between the address book, the task - Blackberry 8800 | User Guide - Page 171
. 4. Press the Menu key. 5. Click Save. Delete a category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter. 3. Highlight are not deleted. Memo list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before - Blackberry 8800 | User Guide - Page 172
2. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. 170 - Blackberry 8800 | User Guide - Page 173
Alarm About the alarm In the BlackBerry® device alarm, you can set the alarm to sound at the same time everyday or only on weekdays. You can also set a snooze time for the alarm and adjust the alarm volume. If you turn off your device by pressing the Power key, or by clicking - Blackberry 8800 | User Guide - Page 174
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Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. Convert a measurement 1. In the calculator, type a number. 2. Press the Menu key. 3. Perform one of the following actions: • To convert the number from imperial - Blackberry 8800 | User Guide - Page 176
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came with your BlackBerry device. Turn on Bluetooth technology 1. In the device options, click Bluetooth. 2. Press the key. 3. Click Enable Bluetooth. To turn off Bluetooth® technology, press the key. Click Disable Bluetooth. Pair with a Bluetooth enabled device Some Bluetooth® enabled devices - Blackberry 8800 | User Guide - Page 178
car kit. 3. Click Connect. 4. Press the Menu key. 5. Click Transfer Address Book. Receive a media file using Bluetooth technology Verify that Bluetooth® technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled device. 1. In the media application, click a media type - Blackberry 8800 | User Guide - Page 179
® enabled devices again, change the Address Book Transfer field to All Entries. Restrict outgoing calls 1. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. Set the Allow outgoing calls field to Never or If Unlocked. 5. Press the Menu key. 6. Click Save. 177 - Blackberry 8800 | User Guide - Page 180
key. 3. Click Options. 4. In the Device Name field, type a name for your BlackBerry® device. 5. Press the Menu key. 6. Click Save. Turn off Bluetooth connection notification 1. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. Change the LED Connection Indicator - Blackberry 8800 | User Guide - Page 181
BlackBerry® Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to the wireless network. Your device must be associated with an email account that uses a BlackBerry® Enterprise Server. Data Transfer This service allows - Blackberry 8800 | User Guide - Page 182
media file on your BlackBerry device. Encrypt data that you send or receive using Bluetooth technology Verify that the Bluetooth® enabled device supports data encryption. 1. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. Change the Security Level field to High - Blackberry 8800 | User Guide - Page 183
enabled device Try performing the following actions: • Verify that Bluetooth® technology is turned on. • Verify that your BlackBerry® device is paired with the Bluetooth enabled device. • Verify that, in the Bluetooth options, the Address Book Transfer field is not set to Disabled. • Verify that - Blackberry 8800 | User Guide - Page 184
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• To get the date and time from the BlackBerry network, change the Date/Time Source field to BlackBerry. 4. Press the Menu key. 5. Click Update Time. 6. Press the Menu key. 7. Click Save. To set the time yourself, change the Date/Time Source field to Off. Date and time troubleshooting The time on my - Blackberry 8800 | User Guide - Page 186
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BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone an item. 6. Press the Menu key. 7. Click Edit. 8. Set notification options. 9. Press the Menu key. 185 - Blackberry 8800 | User Guide - Page 188
notification during calls 1. In the profile list, click Advanced. 2. Highlight a notification profile. 3. Press the Menu key. 4. Click Edit. 5. Highlight an item. 6. Press the Menu key. 7. Click Edit. 8. Change the Notify Me During Calls field to No. 9. Press the Menu key. 10. Click Save. 11. To - Blackberry 8800 | User Guide - Page 189
LED. If you are using your device with a smart card, your device is accessing data on the smart card. Amber: The battery power level for your device is low. Turn off Bluetooth connection notification 1. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. Change the - Blackberry 8800 | User Guide - Page 190
create a notification profile exception that uses the Loud profile for incoming messages and calls from a specific contact, regardless of your active notification profile. Your BlackBerry® device applies notification profile exceptions in the order in which they appear in the notification profile - Blackberry 8800 | User Guide - Page 191
to the new location. 6. Click the trackball. Change a notification profile exception 1. In the profile list, click Advanced. 2. Highlight a notification profile exception. 3. Press the Menu key. 4. Click Edit. 5. Change the notification profile exception information. 6. Press the Menu key. 7. Click - Blackberry 8800 | User Guide - Page 192
in the other application. Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile. Assign a ring tone to a contact 1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Edit. 4. Press the Menu key. 5. Click - Blackberry 8800 | User Guide - Page 193
the Enter key. • If the contact is in your address book, highlight a contact. Press the Menu key. Click Request (Email) or Request (PIN). 4. Perform one of the following actions: • If you want to set a password, and have turned on invitation passwords, type a question and answer. Click OK. • If - Blackberry 8800 | User Guide - Page 194
confirmation that your email address is a correct email address. Turn off invitation forwarding options If you turn off invitation a BlackBerry® Enterprise Server for IBM® Lotus® Domino®, BlackBerry Enterprise Server for Novell® GroupWise®, or the BlackBerry® Internet Service, when you send an - Blackberry 8800 | User Guide - Page 195
Messenger, on the contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Move Contact. 4. Click a group. Rename a group 1. In BlackBerry® Messenger, on the contact list screen, highlight a group. 2. Press the Menu key. 3. Click Rename Group. 4. Type a name for the group. 5. Click - Blackberry 8800 | User Guide - Page 196
the trackball. 2. Click Send a File. 3. Navigate to a folder that contains pictures or audio files. 4. Click a file. Ping a contact When you ping a contact, the contact's BlackBerry® device vibrates. 1. During a BlackBerry Messenger conversation, click the trackball. 2. Click Ping Contact. Turn off - Blackberry 8800 | User Guide - Page 197
Copy a conversation history When you copy a conversation history, you can paste it into other BlackBerry® device applications. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Copy In BlackBerry® Messenger, on the contact list screen, press the Menu key. 2. Click Edit - Blackberry 8800 | User Guide - Page 198
Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the contact list screen, highlight an unavailable contact. 2. Press the Menu key. 3. Click Set Alert. 196 - Blackberry 8800 | User Guide - Page 199
Backlighting About backlighting The screen and keyboard on your BlackBerry® device are designed to be lit so that you the Power button once. 2. To increase the brightness, press the Power button again. To turn off backlighting, press the Power button. Set the brightness of the backlighting 1. In the - Blackberry 8800 | User Guide - Page 200
press the key. Click Reset Home Screen Image. Download a Home screen background Verify that your wireless service provider supports this feature. 1. In the media , in the Icon field, click the trackball. Roll the trackball to highlight a folder icon. Click a folder icon. 5. Click Add. 198 - Blackberry 8800 | User Guide - Page 201
trackball. • To move the application icon into an application folder, click an application folder. • To move the application icon out of an application folder, click the Up folder. Hide an application icon Depending on your theme . 3. Click Delete. Keyboard options Turn on key tones 1. In the device - Blackberry 8800 | User Guide - Page 202
again. Themes About themes Depending on your wireless service provider, you might be able to set a theme on your BlackBerry® device that changes how items such as applications, indicators, words, and icons appear. Themes might be preloaded on your device, or you might be able to download themes that - Blackberry 8800 | User Guide - Page 203
service provider supports this feature. 1. In the device options, click Theme. 2. Press the Menu key. 3. Click Download Themes. Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn - Blackberry 8800 | User Guide - Page 204
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using the application loader tool of the BlackBerry® Desktop Manager. For more information about adding applications, including display languages, see the BlackBerry® Desktop Software Online Help. Delete a display language In the setup wizard, complete the instructions on the Language Removal screen - Blackberry 8800 | User Guide - Page 206
Turn off the shortcut for switching typing input languages Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service appear in all applications, including the phone, message list, address book, and calendar. 1. In the device options - Blackberry 8800 | User Guide - Page 207
3. Press the Menu key. 4. Click Save. Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters. For more information, contact your - Blackberry 8800 | User Guide - Page 208
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BlackBerry® device. 1. On the Home screen or in the application list, click Manage Connections. 2. Perform one of the following actions: • To turn network is turned off. Bluetooth Green: Your device is connected to another Bluetooth® enabled device. Yellow: Bluetooth technology is turned on, but - Blackberry 8800 | User Guide - Page 210
network list Verify that your wireless service plan includes this service. 1. In the device options, click Mobile Network. 2. Press the Menu key your BlackBerry® device, click Select From Known Networks. Click a wireless network. Click Select Network. • To add a wireless network, click Manual Entry. - Blackberry 8800 | User Guide - Page 211
be able to turn off data service (email, PIN and MMS messages, and browser service) on your BlackBerry® device so that only phone and SMS text messaging services are available. For more information, contact your wireless service provider. 1. In the device options, click Mobile Network. 2. Perform - Blackberry 8800 | User Guide - Page 212
list, click Manage Connections. 2. Click Services Status. Wireless network coverage troubleshooting I cannot connect to a wireless network Try performing the following actions: • Verify that your SIM card is inserted in your BlackBerry® device correctly. • Verify that you have turned on the - Blackberry 8800 | User Guide - Page 213
• Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again. 211 - Blackberry 8800 | User Guide - Page 214
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. Check the battery power level using a voice command 1. In the voice dialing application, wait for the sound. 2. Say "Check battery." Reset the device Remove and reinsert the battery. Extend battery life Try performing the following actions: • Set the BlackBerry® device to turn on and turn off - Blackberry 8800 | User Guide - Page 216
's address book. • Delete media files from the device memory. • Delete applications and languages that you do not use. • If you recently upgraded the BlackBerry® Device Software over the wireless network, delete the previous version of the BlackBerry Device Software. • Clear the browser cache - Blackberry 8800 | User Guide - Page 217
try to copy a SIM card contact with a phone number that matches the phone number of a contact that already appears in your address book, your BlackBerry® device does not copy the SIM card contact. Copy a contact from your address book to your SIM card Verify that your wireless service provider has - Blackberry 8800 | User Guide - Page 218
the Menu key. 2. Click SIM Phone Book. 3. Highlight a contact. 4. Press the Menu key. 5. Click Delete. Store SMS text messages on your SIM card If you set your SIM card to store SMS text messages, the SIM card does not delete SMS text messages after the BlackBerry® device imports them to a message - Blackberry 8800 | User Guide - Page 219
Type your SIM card PIN code. 6. Click the trackball. Note: If you type the SIM card PIN code incorrectly three times, your SIM card does not function. For more information, contact your wireless service provider. Change the SIM card PIN code Verify that you have turned on SIM card PIN code security - Blackberry 8800 | User Guide - Page 220
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click Security Options. 2. Click General Settings. 3. Press the Menu key. 4. Click Change Password. Lock the device Verify that you have set a BlackBerry® device password. On the Home screen or in the application list, click Lock. To unlock your device, on the Lock screen, click the trackball. Click - Blackberry 8800 | User Guide - Page 222
device password attempts 1. In the device options, click Security Options. 2. Click General Settings. 3. Set the Number press the Menu key. 2. Click New. 3. Type the password information. 4. Click the trackball. 5. Click Save. Generate a random password 1. In the password keeper, press the Menu key - Blackberry 8800 | User Guide - Page 223
Menu key. 3. Click Open. 4. Change the password information. 5. Click the trackball. 6. Click Save. Hide passwords in the password keeper 1. In the password set the Show Password field to Yes. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you - Blackberry 8800 | User Guide - Page 224
Change Password. Copy a password 1. In the password keeper, highlight a password. 2. Press the Menu key. 3. Click Copy Username or Copy Password. To protection Content protection is designed to encrypt your BlackBerry® device data. When content protection is turned on, your device uses a private key - Blackberry 8800 | User Guide - Page 225
does not support this feature, you can generate an encryption key using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. 1. In the device options, click Security Options. 2. Click General Settings. 3. Click a service - Blackberry 8800 | User Guide - Page 226
1. In the device options, click Security Options. 2. Click Memory Cleaning. 3. Perform any of the following actions: • To prevent your BlackBerry® device from deleting sensitive data from the device memory when you insert your device in a holster, change the Clean When Holstered field to No. 224 - Blackberry 8800 | User Guide - Page 227
on Home Screen field to Yes. 4. Press the Menu key. 5. Click Save. Certificates Certificate basics Download a certificate from an LDAP certificate server 1. In the device options, click Security Options. 2. Click Certificates. 3. Press the Menu key. 4. Click Fetch Certificates. 5. Specify the search - Blackberry 8800 | User Guide - Page 228
not exist on your device). Expiration Date: This field displays the date that the certificate issuer specified as the expiration date of the certificate. Certificate Type: This field displays the certificate format. Your device supports X.509 and WTLS certificate formats. Public Key Type: This field - Blackberry 8800 | User Guide - Page 229
, press the Menu key. Click Show All Certs. Send a certificate When you send a certificate, your BlackBerry® device sends the public key, but does not send the corresponding private key. 1. In the device options, click Security Options. 2. Click Certificates. 3. Highlight a certificate. 4. Press the - Blackberry 8800 | User Guide - Page 230
that is stored on your BlackBerry® device or a smart card. : The certificate chain is status of a certificate 1. In the device options, click Security Options. 2. Click Certificates. 3. Highlight a certificate. 4. on your BlackBerry® device. Your device does not update the revocation status on the - Blackberry 8800 | User Guide - Page 231
certificate issuer. Change in Affiliation: The certificate subject no longer works for the organization. Superseded: A new certificate is replacing an the display name for a certificate 1. In the device options, click Security Options. 2. Click Certificates. 3. Highlight a certificate. 4. Press the - Blackberry 8800 | User Guide - Page 232
a contact. • Click Use Once. Type an email address. Click the trackball. 9. Press the Menu key. 10. Click Save. Turn off the display name prompt that appears when you add a certificate to the key store 1. In the device options, click Security Options. 2. Click Certificates. 3. Press the Menu key - Blackberry 8800 | User Guide - Page 233
a certificate to the key store without downloading the revocation status, change the Fetch press the Enter key. • To view the security level of a certificate, press the Alt key In the device options, click Security Options. 2. Click Certificate Servers device options, click Security Options. 2. Click - Blackberry 8800 | User Guide - Page 234
using X.509 certificate syntax (for example, o=test.rim.net). Port: Type the port number for Send connection information for a certificate server 1. In the device options, click Security Options. 2. Click Certificate Servers. 3. Highlight a certificate server. 4. Press the Menu key. 5. Click Email - Blackberry 8800 | User Guide - Page 235
) • PGP public keys that you download from an LDAP certificate server • PGP public keys that you add from a message • root certificates that are included in the BlackBerry® Desktop Software Change the key store password 1. In the device options, click Security Options. 2. Click Key Stores. 3. Press - Blackberry 8800 | User Guide - Page 236
administrator. 1. In the device options, click Security Options. 2. Click Key Stores. 3. Change the Certificate Service field. 4. Press the Menu key. 5. Click Save. Turn off automatic backup of key store data By default, items in the key store on your BlackBerry® device are backed up or restored - Blackberry 8800 | User Guide - Page 237
must type your pass phrase when you • unlock your device • change a general security option on your device • change a smart card option • use your device with RSA software Prerequisites: Two-factor authentication • Verify that you have set a BlackBerry® device password. • Verify that you know the - Blackberry 8800 | User Guide - Page 238
password entry • Verify that the correct smart card driver and smart card reader driver are installed on your BlackBerry® device. • Verify that two-factor authentication is turned on. Turn off smart password entry You can turn off smart password entry to reduce the chance that someone might guess - Blackberry 8800 | User Guide - Page 239
smart card driver and smart card reader driver are installed on your BlackBerry® device. • Verify that you have imported a certificate from your smart card that you can use for signing and verification. For more information, see the user guide supplement for the S/MIME Support Package for BlackBerry - Blackberry 8800 | User Guide - Page 240
device options, click Security Options. 2. Click Software Tokens. 3. Click a software token. 4. Click Specify PIN. About PGP keys You can use PGP® keys if you install the PGP® Support Package for BlackBerry® devices. For more information, see the user guide supplement for the PGP Support Package for - Blackberry 8800 | User Guide - Page 241
4. Click Verify Security Software. Security troubleshooting I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type. I cannot unlock my device using my smart card Try - Blackberry 8800 | User Guide - Page 242
240 - Blackberry 8800 | User Guide - Page 243
sends or receives data, a dialog box prompts you to accept or deny the connection request. If you turn off the prompt, you can reset the firewall options to receive the connection prompt again. Reset connection permissions for third-party applications 1. In the device options, click Security - Blackberry 8800 | User Guide - Page 244
cable or RS-232 cable, that you have set up for your BlackBerry® device. Bluetooth: Set whether third-party applications can use Bluetooth® connections. Phone: Set whether third-party applications can make calls or access call logs. Location (GPS): Set whether third-party applications can use your - Blackberry 8800 | User Guide - Page 245
access files that you transfer to your device using the media manager tool of the BlackBerry® Desktop Manager or Bluetooth® technology. Key Store: Set whether third-party applications can access certificates or keys in the key store on your device. Key Store Medium Security: Set whether third-party - Blackberry 8800 | User Guide - Page 246
244 - Blackberry 8800 | User Guide - Page 247
BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When - Blackberry 8800 | User Guide - Page 248
the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, roll the trackball. • To release the ball in catch mode, press the Space key. • To shoot the laser or gun, press the Space key. Adjust the volume • To increase - Blackberry 8800 | User Guide - Page 249
Submit a score to the BrickBreaker high score web site 1. In BrickBreaker, press the Menu key. 2. Click Send High Score. Check the high scores on the BrickBreaker web site 1. In BrickBreaker, press the Menu key. 2. Click High Scores. 247 - Blackberry 8800 | User Guide - Page 250
248 - Blackberry 8800 | User Guide - Page 251
can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you can also receive service books on your device by connecting your device to the BlackBerry® Desktop Manager. Accept a service book 1. In - Blackberry 8800 | User Guide - Page 252
250 - Blackberry 8800 | User Guide - Page 253
have not changed your smart-dialing options, dial the full phone number, including the country code and area code, for your contact. • If you are not receiving calls, verify that call blocking and call forwarding are turned off. • If your SIM card supports more than one phone number, but you have - Blackberry 8800 | User Guide - Page 254
, click Advanced Options. Click SIM Card. Highlight the phone number. Press the Menu key. Click Edit SIM Phone Number. Type your phone number. Click the trackball. Note: If you change the phone number on your SIM card, you do not change the phone number that your BlackBerry® device uses to make and - Blackberry 8800 | User Guide - Page 255
picture that you encrypted on your media card using your BlackBerry® device password and you reset your device, unlock your device. Message troubleshooting I cannot send messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network - Blackberry 8800 | User Guide - Page 256
that you have received an activation message on your device from the BlackBerry® Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send a service book to your device. • If - Blackberry 8800 | User Guide - Page 257
period of time. Try downloading the attachment again. HTML email messages do not appear correctly Try performing the following actions: • Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information - Blackberry 8800 | User Guide - Page 258
of saved searches. I cannot send SMS text messages Try performing the following actions: • Verify that your BlackBerry® device is connected to service plan includes this service. I cannot turn on cell broadcasting Your SIM card might not support the display languages that you have selected for cell - Blackberry 8800 | User Guide - Page 259
® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to reconcile email messages in personal folders. For more information, see the BlackBerry Desktop Software Online Help. Email messages are not being deleted over - Blackberry 8800 | User Guide - Page 260
service plan includes this service. I cannot set up automatic synchronization for bookmarks When you add a bookmark, you can only set the Auto Synchronize and Start Time fields if content protection is turned off. I cannot play a song or video on a web page Your BlackBerry® device might not support - Blackberry 8800 | User Guide - Page 261
memory to upgrade the BlackBerry Device Software Try performing the following actions: • Delete media files, display languages, or third-party applications that you do not use. • Transfer media files that you have stored in the BlackBerry® device memory to a media card. Maps troubleshooting Diagonal - Blackberry 8800 | User Guide - Page 262
enabled device. • Allow the Bluetooth enabled device to discover your BlackBerry device. In the Bluetooth setup application, click Allow another device to find me. • Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. In the device options - Blackberry 8800 | User Guide - Page 263
• Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. For more information about supported profiles, see the documentation that came with the Bluetooth enabled device. Date and time troubleshooting The time on - Blackberry 8800 | User Guide - Page 264
service provider's network again. Security troubleshooting I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type. I cannot unlock my device using my smart card - Blackberry 8800 | User Guide - Page 265
as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem. Run a diagnostic report 1. In the device options, click Mobile Network - Blackberry 8800 | User Guide - Page 266
BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set the default recipient. 1. In the device options, click Mobile report to an email address. View the version number of the BlackBerry Device Software on your device - Blackberry 8800 | User Guide - Page 267
, a device with BlackBerry Built-In software, or a device that is running the BlackBerry Application Suite. BlackBerry enabled devices provide users with access to BlackBerry device applications and BlackBerry services. BlackBerry MDS BlackBerry® Mobile Data System CC carbon copy CMIME Compressed - Blackberry 8800 | User Guide - Page 268
users to transfer files between a media card and their computer when they connect their BlackBerry device to their computer. MCC mobile country code MMS Multimedia Messaging Service MNC mobile network code PIN personal identification number SDN service dialing number SHA Secure Hash Algorithm SIM - Blackberry 8800 | User Guide - Page 269
TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype VPN virtual private network WAP Wireless Application Protocol WML Wireless Markup Language WTLS Wireless Transport Layer Security 267 - Blackberry 8800 | User Guide - Page 270
268 - Blackberry 8800 | User Guide - Page 271
of RSA Security. vCard is a trademark of the Internet Mail Consortium. All other trademarks are the properties of their respective owners. Portions of the BlackBerry® Device Software are copyright © 2007-2008 The FreeType Project (www.freetype.org). All rights reserved. The BlackBerry smartphone and - Blackberry 8800 | User Guide - Page 272
thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION. BlackBerry® 8800 smartphone model number: RBM41GW Research In Motion Limited 295 Phillip Street 270 - Blackberry 8800 | User Guide - Page 273
Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada 271
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User Guide
BlackBerry 8800 Smartphone