Blackberry 8300 User Guide - Page 244

Security troubleshooting

Page 244 highlights

Use a certificate to authenticate your smart card If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart card to unlock your BlackBerry® device. 1. In the device options, click Security Options. 2. Click General Settings. 3. Set the Authentication Certificate field. 4. Press the Menu key. 5. Click Save. To stop using a certificate to authenticate your smart card, set the Authentication Certificate field to None. Security troubleshooting I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct smart card is inserted in the smart card reader. • Verify that the smart card is inserted in the smart card reader correctly. My device prompts me to make an emergency call when I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an emergency call when you type your device password. To continue typing your device password, press the Escape key. 242

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Use a certificate to authenticate your smart card
If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart card
to unlock your BlackBerry® device.
1.
In the device options, click
Security Options
.
2.
Click
General Settings
.
3.
Set the
Authentication Certificate
field.
4.
Press the
Menu
key.
5.
Click
Save
.
To stop using a certificate to authenticate your smart card, set the
Authentication Certificate
field to
None
.
Security troubleshooting
I cannot unlock my device using my smart card
Try performing the following actions:
Verify that the correct smart card is inserted in the smart card reader.
Verify that the smart card is inserted in the smart card reader correctly.
My device prompts me to make an emergency call when I type a password
If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device
might prompt you to make an emergency call when you type your device password.
To continue typing your device password, press the
Escape
key.
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