Blackberry 8300 User Guide
Blackberry 8300 - Curve - GSM Manual
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- Blackberry 8300 | User Guide - Page 1
User Guide BlackBerry 8300 Smartphone - Blackberry 8300 | User Guide - Page 2
SWDT178576-178576-0323102356-001 - Blackberry 8300 | User Guide - Page 3
a PIN ...12 Expand a folder ...12 Collapse a folder ...12 BlackBerry basics shortcuts ...12 No application opens when I press a Convenience key ...12 Shortcuts ...13 BlackBerry basics shortcuts ...12 Phone shortcuts ...13 Camera shortcuts ...13 Message shortcuts ...14 Typing shortcuts ...14 Search - Blackberry 8300 | User Guide - Page 4
...43 Change the flash mode for a picture ...43 Change the size of the viewfinder for a picture ...43 View the number of remaining pictures ...43 Camera options ...44 Camera shortcuts ...13 Camera troubleshooting ...46 Email messages ...47 Email message basics ...47 Email message folders ...50 - Blackberry 8300 | User Guide - Page 5
message basics ...75 Sent messages ...50 Cell broadcasting ...78 Message options ...56 Message list options ...58 Message shortcuts ...14 Message troubleshooting ...61 MMS messages ...87 MMS message basics ...87 MMS message attachments ...90 Message options ...56 Message list options ...58 Message - Blackberry 8300 | User Guide - Page 6
wireless network ...120 About synchronization conflicts ...120 Manage email reconciliation conflicts ...120 Manage data synchronization conflicts ...121 About backing up and ...134 Browser security ...137 Browser push ...139 Browser shortcuts ...16 Browser troubleshooting ...140 Applications ...143 - Blackberry 8300 | User Guide - Page 7
143 View the size of an application database ...143 Application troubleshooting ...144 Media ...145 Media file management ...145 Songs, ring tones, and videos ...147 Pictures ...149 Media card options ...153 Media shortcuts ...16 Media troubleshooting ...155 Maps ...157 Locations ...157 Directions - Blackberry 8300 | User Guide - Page 8
...201 Notification profiles ...203 Notification basics ...203 LED notification ...205 Custom notification ...206 Notification profile troubleshooting ...208 BlackBerry Messenger ...211 Contacts ...211 Conversations ...213 Availability ...215 Display and keyboard ...217 Backlighting ...217 Display - Blackberry 8300 | User Guide - Page 9
coverage troubleshooting ...228 Power and battery ...229 Turn off your device ...229 Set your device to turn on and turn off automatically ...229 Check the battery power level ...229 Check the battery power level using a voice command ...40 Reset the device ...229 Extend battery life ...229 SIM card - Blackberry 8300 | User Guide - Page 10
SIM card with a PIN code ...233 Change the SIM card PIN code ...233 Change the display name for a phone number ...233 Security ...235 Security basics ...235 Encryption ...236 Password keeper ...237 Advanced security ...240 Smart cards ...241 Security troubleshooting ...242 Third-party application - Blackberry 8300 | User Guide - Page 11
37 Voice dialing troubleshooting ...41 Camera troubleshooting ...46 Message troubleshooting ...61 Typing troubleshooting ...108 Attachment troubleshooting ...118 Synchronization troubleshooting ...122 Browser troubleshooting ...140 Application troubleshooting ...144 Media troubleshooting ...155 Map - Blackberry 8300 | User Guide - Page 12
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Screen and press the Enter key. Assign an application to a Convenience key Your BlackBerry® device has one Convenience key on the left side of the device and one on the right side. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key. 1. In - Blackberry 8300 | User Guide - Page 14
(-) beside it. 2. If necessary, click Collapse. BlackBerry basics shortcuts • To move the cursor, roll the trackball. • To exit a screen or move back a application. Release the Alt key. • To return to the Home screen, press the End key. • To turn on a theme or notification profile, highlight a theme - Blackberry 8300 | User Guide - Page 15
BlackBerry basics shortcuts • To move the cursor, roll the trackball application. Release the Alt key. • To return to the Home screen, press the End key. • To turn on a theme or notification profile, highlight a theme phone number. Click a phone number. Camera shortcuts • To take a picture, press - Blackberry 8300 | User Guide - Page 16
To change the flash mode for a picture, press the Space key. • To change the size of the viewfinder for a picture, press the Symbol key. Message shortcuts In a message • To reply to a message, press R. • To reply to all, press L. • To forward a message, press F. • To file a highlighted email message - Blackberry 8300 | User Guide - Page 17
email address field, press the Space key. • To type a symbol, press the Symbol key. Type the letter that appears below the symbol. Work with text • To highlight a line of text, press the Shift key and roll the trackball G. In a spreadsheet • To move to a specific cell, press G. • To view the content - Blackberry 8300 | User Guide - Page 18
Space key. • To stop loading a web page, press the Escape key. • To close the browser, hold the Escape key. On a web page • To move to a specific web page, press G. • To return to the home page, press H. • To open the bookmark list, press K. • To add a bookmark, press A. • To view a list of web - Blackberry 8300 | User Guide - Page 19
route, press N. • To move to the previous direction on a route, press P. Calendar shortcuts For shortcuts to work in Day view, in the calendar options, set the Enable Quick Entry field to No. • To schedule an appointment, move to the current date, press T. • To move to a specific date, press G. 17 - Blackberry 8300 | User Guide - Page 20
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. If you have more than one phone number associated with your BlackBerry® device, your active phone number appears at the top of the the phone, perform one of the following actions: • Type a phone number. • Type part of a contact name. Highlight a contact or phone number. 2. Press the key. To - Blackberry 8300 | User Guide - Page 22
a call, press the Speakerphone key. Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage letter key. Switch applications during a call 1. During a call, press the Menu key. 2. Click Home Screen. Note: If you switch to a different application and you want to - Blackberry 8300 | User Guide - Page 23
calls About emergency calls Your BlackBerry® device is designed to make emergency calls even when it is locked or the SIM card is not inserted. If 112 in countries that are part of the European Union). Make an emergency call • If your keyboard or BlackBerry® device is unlocked, in the phone, type - Blackberry 8300 | User Guide - Page 24
1. In the voice dialing application, wait for the sound. 2. Say "Check my phone number." Set the voice dialing language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your system administrator or wireless service provider. 1. In the device - Blackberry 8300 | User Guide - Page 25
Always Off. 3. Press the Menu key. 4. Click Save. If your BlackBerry® device identifies more than one possible match to a voice command, your device key. 4. Click Save. Turn off voice prompts 1. In the voice dialing application, wait for the sound. 2. Say "Turn prompts off." Set playback options - Blackberry 8300 | User Guide - Page 26
Complete the instructions on the screen. Voice mail Check your voice mail Verify that you have a voice mail access number. Depending on your theme, you number is not already set on your BlackBerry® device, you can type the access number for a different voice mail system. If you have more than one - Blackberry 8300 | User Guide - Page 27
Edit. Click a new contact. • To assign the contact to a different speed dial key, click Move. Roll the trackball to move the contact to the new speed dial key. Click the trackball actions: • Type X and the access code. • Insert a pause or wait and type the access code. Note: If you add a pause or - Blackberry 8300 | User Guide - Page 28
Click a contact. Leave a conference call Verify that your wireless service provider supports this feature. If you make a conference call, you can key. 6. Click Select. 7. Center the picture in the box. 8. Click the trackball. 9. Click Crop and Save. Change the caller ID picture for a contact 1. When - Blackberry 8300 | User Guide - Page 29
Press the Menu key. 3. Click Edit. 4. Click the caller ID picture. 5. Click Delete Picture. 6. Click the trackball. 7. Click Save. Call logs About logs in a message list. Depending on your theme, missed calls might also appear on the Home screen. Your BlackBerry® device stores call logs for 30 days. - Blackberry 8300 | User Guide - Page 30
5. Click Edit Notes. 6. Press the Menu key. 7. Click Clear Field. 8. Click the trackball. 9. Click Save. Call waiting Prerequisites: Call waiting • Verify that your wireless service plan includes this service. • Verify that your wireless service provider has set up your SIM card for this service. 28 - Blackberry 8300 | User Guide - Page 31
Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card. You might not be able to change or delete these phone numbers or add new ones. If you have more than one phone number associated with your BlackBerry® device, you can - Blackberry 8300 | User Guide - Page 32
, press the Menu key. 2. Click Options. 3. Click Call Forwarding. 4. Press the Menu key. 5. Click Edit Numbers. 6. Click a phone number. 7. Click Edit. 8. Change the phone number. 9. Click the trackball. Delete a call forwarding phone number You can only delete call forwarding phone numbers that you - Blackberry 8300 | User Guide - Page 33
block all incoming calls or block incoming calls only when your BlackBerry® device roams to another wireless network. You can also block service plan includes this service. • Verify that your wireless service provider has set up your SIM card for this service. • Verify that your wireless service - Blackberry 8300 | User Guide - Page 34
• Verify that your wireless service provider has provided you with a SIM card PIN 2 code. Turn on fixed dialing 1. In the phone, press the Menu key. 2. Click Options. 3. Click FDN Phone List. 4. Press the Menu key. 5. Click Enable FDN Mode. 6. Type your PIN2 code. 7. Click the trackball. To turn off - Blackberry 8300 | User Guide - Page 35
FDN Phone List. 4. Highlight a contact. 5. Press the Menu key. 6. Click Edit. 7. Change the contact information. 8. Press the Menu key. 9. Click Save. dialing About smart dialing You can specify default country and area codes so that any numbers that are specified as links, or any numbers in - Blackberry 8300 | User Guide - Page 36
your area code and local number, but do not include your country code or the support • Verify that your wireless service provider supports this feature. • Verify that your TTY device operates at 45.45 bits per second. • Verify that you have inserted the TTY device connector into your BlackBerry - Blackberry 8300 | User Guide - Page 37
field to No. Multiple phone numbers About multiple phone numbers Your SIM card might support more than one phone number, or your BlackBerry® device might be associated with a phone number provided by your wireless service provider and an enterprise voice phone number provided by your organization - Blackberry 8300 | User Guide - Page 38
the task list, the memo list, or the password keeper. 1. In an application, press the Menu key. 2. Click Options or General Options. 3. Set the key. 5. Click Save. Stop ending calls when you insert your device in the holster 1. In the phone, press the Menu key. 2. Click Options. 3. Click General - Blackberry 8300 | User Guide - Page 39
6. Click Save. Reset a call timer 1. In number. Phone troubleshooting I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is options, dial the full phone number, including the country code and area code, for your contact. • If you are not receiving calls - Blackberry 8300 | User Guide - Page 40
device options, click Advanced Options. Click SIM Card. Press the Menu key. Click Edit SIM Phone Number. Type your phone number. Click the trackball. Note: If you change the phone number on your SIM card, you do not change the phone number that your BlackBerry® device uses to make and receive calls - Blackberry 8300 | User Guide - Page 41
headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry® device. You cannot make calls to emergency numbers using voice commands. 1. In the voice dialing application, wait for the sound. 2. Say "Call" and - Blackberry 8300 | User Guide - Page 42
command 1. In the voice dialing application, wait for the sound. 2. Say "Check battery." Set the voice dialing language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your system administrator or wireless service provider. 1. In the device - Blackberry 8300 | User Guide - Page 43
Dialing. 2. Press the Menu key. 3. Click Adapt Digits. 4. Complete the instructions on the screen. Voice dialing troubleshooting I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • If you are - Blackberry 8300 | User Guide - Page 44
• Adapt digit dialing to improve voice recognition of numbers. 42 - Blackberry 8300 | User Guide - Page 45
down. Take a picture By default, when you take a picture, the camera saves the picture to the BlackBerry® device memory. 1. In the camera, click the trackball. 2. Perform one of the following actions: • To take another picture, click the camera icon. • To delete the picture, click the trash can icon - Blackberry 8300 | User Guide - Page 46
options Change the default flash mode 1. In the camera, press the Menu key. 2. Click Options. 3. Change the Default Flash Setting field. 4. Press the Menu key. 5. Click Save. Change the size of the viewfinder You can hide the status information that appears at the bottom - Blackberry 8300 | User Guide - Page 47
apply a sepia or black-and-white color effect to pictures that you take. 1. In the camera, press the Menu key. 2. Click Options. 3. Change the Color Effect field. 4. Press the Menu key. 5. Click Save. Change the amount of memory available for media files 1. In the media application, press the Menu - Blackberry 8300 | User Guide - Page 48
flash mode for a picture, press the Space key. • To change the size of the viewfinder for a picture, press the Symbol key. Camera troubleshooting I cannot save pictures Your BlackBerry® device memory or media card on your media card, delete old media files. • In the camera options, verify that - Blackberry 8300 | User Guide - Page 49
one of the following actions: • Type an email address. • Type a contact name. • Type part of a contact name. Click a contact. 4. Type a message. 5. Click the trackball. 6. Click Send. Note: If your BlackBerry® device is associated with more than one email address, in the Send Using field, you can - Blackberry 8300 | User Guide - Page 50
the Menu key. 5. Click Save. Save a message 1. In a message, press the Menu key. 2. Click Save. Reply to a message 1. In a message, click the trackball. 2. Click Reply or Reply to All. Delete the original text from a reply message 1. When replying to a message, press the Menu key. 2. Click Delete - Blackberry 8300 | User Guide - Page 51
message, click the trackball. 2. Click Delete. Delete multiple messages 1. In a message list, highlight a date field. 2. Press the Menu key. 3. Click Delete Prior. Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during - Blackberry 8300 | User Guide - Page 52
not available for your device, reconcile the changes using the email settings tool of the BlackBerry Desktop Manager. See the BlackBerry Desktop Software Online Help for more information about email reconciliation. Hide filed email messages 1. In a message list, press the Menu key. 2. Click Options - Blackberry 8300 | User Guide - Page 53
on your computer By default, a copy of messages that you send from your BlackBerry® device appears in the sent items folder in the email application on your computer. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Settings. 4. Set the Save Copy In Sent Folder field to No - Blackberry 8300 | User Guide - Page 54
device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your system administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. In a message - Blackberry 8300 | User Guide - Page 55
applies to. Sensitivity: Set the sensitivity level of email messages that the email message filter applies to. Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry® device. If email messages are forwarded, specify whether they are forwarded - Blackberry 8300 | User Guide - Page 56
device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your system administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. In a message - Blackberry 8300 | User Guide - Page 57
appear in the sent items folder in the email application on your computer, appear on your device. Stop forwarding email messages to your device Verify that your BlackBerry® device is associated with an email account that uses BlackBerry Enterprise Server version 4.0 or later. 1. In a message list - Blackberry 8300 | User Guide - Page 58
Menu key. 5. Click Reset Count or Reset All Counts. Message options Check spelling automatically before sending email messages 1. In the device read confirmation for email messages Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry Internet Service. 1. In - Blackberry 8300 | User Guide - Page 59
device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your system administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. In a message - Blackberry 8300 | User Guide - Page 60
BlackBerry Enterprise Server, set the Other Messages field. 4. Press the Menu key. 5. Click Save. Note: PIN messages might use the background color that you have set for work email messages. Contact your system , or the password keeper. 1. In an application, press the Menu key. 2. Click Options or - Blackberry 8300 | User Guide - Page 61
on your device. In a message list for a specific email account, you can open and manage email messages for that email account, and you can send messages using the email address for the email account. See the BlackBerry Internet Service Online Help for more information about associating your device - Blackberry 8300 | User Guide - Page 62
In a message • To reply to a message, press R. • To reply to all, press L. • To forward a message, press F. • To file a highlighted email message, press I. • To view the email address of a contact, in a message, highlight the contact. Press Q. To view the display name, press Q. In a message list - Blackberry 8300 | User Guide - Page 63
or PIN for your contact. • If you created an email address or added an existing email address to your device using the email setup web site, verify that you have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation message (the - Blackberry 8300 | User Guide - Page 64
messages using the email settings tool of the BlackBerry Desktop Manager. See the BlackBerry Desktop Software Online Help for more information. I received notification of a new message, but no new messages appear in my message list If you have set your BlackBerry® device to hide filed messages and - Blackberry 8300 | User Guide - Page 65
apply them to email messages. I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry® devices and you restore device data from your previous device to your current device, the message list shortcuts for your previous device replace the message list shortcuts - Blackberry 8300 | User Guide - Page 66
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message list for a specific email address. Send a PIN message 1. In a message list, press the Menu key. 2. Click Compose PIN. 3. In the To field, perform one of the following actions: • Type a PIN number. Click the trackball. • Type a contact name. Click the trackball. • Type part of a contact name - Blackberry 8300 | User Guide - Page 68
• To stop checking the spelling, press the Menu key. Click Cancel Spell Check. Save a draft of a message 1. When composing a message, click the trackball. 2. Click Save Draft. Blind carbon copy a contact 1. When composing a message, press the Menu key. 2. Click Add Bcc. Attach a contact to a message - Blackberry 8300 | User Guide - Page 69
message, click the trackball. 2. Click Delete. Delete multiple messages 1. In a message list, highlight a date field. 2. Press the Menu key. 3. Click Delete Prior. Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during - Blackberry 8300 | User Guide - Page 70
, click Edit. Highlight a contact. Press the Menu key. Click Change Address. Click a new contact. Click the trackball. Click Send. • To resend the message without changing it, click Resend. Stop a message from sending Verify that you are not in a wireless coverage area and your BlackBerry® device - Blackberry 8300 | User Guide - Page 71
book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, press the Menu key. 2. Click Options or General Options. 3. Set the Confirm Delete field to Messages that you received on your BlackBerry® device within the set period of time appear in a message list. 69 - Blackberry 8300 | User Guide - Page 72
Blocked messages might contribute to your wireless service plan data usage. You can prevent messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or using email message filters. Reset a blocked message counter 1. In the device options - Blackberry 8300 | User Guide - Page 73
L. • To forward a message, press F. • To file a highlighted email message, press I. • To view the email address of a contact, in a message, highlight the contact press K. Message troubleshooting I cannot send messages Try performing the following actions: • Verify that your BlackBerry® device is - Blackberry 8300 | User Guide - Page 74
email address or added an existing email address to your device using the email setup web site, verify that you have received an activation message on your device from the BlackBerry Internet Service to Mailbox & Handheld, email messages that you delete in the email application on your computer are - Blackberry 8300 | User Guide - Page 75
to view one type of message in a message list If you switch BlackBerry® devices and you restore device data from your previous device to your current device, the message list shortcuts for your previous device replace the message list shortcuts for your current device. To view the shortcuts for - Blackberry 8300 | User Guide - Page 76
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BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email ]. Type an SMS phone number (include the country code and area code) or an email address. Click the trackball. • If the contact is in your address book - Blackberry 8300 | User Guide - Page 78
Dictionary. • To stop checking the spelling, press the Menu key. Click Cancel Spell Check. Save a draft of a message 1. When composing a message, click the trackball. 2. Click Save Draft. Save a message 1. In a message, press the Menu key. 2. Click Save. Reply to a message 1. In a message, click the - Blackberry 8300 | User Guide - Page 79
message, click the trackball. 2. Click Delete. Delete multiple messages 1. In a message list, highlight a date field. 2. Press the Menu key. 3. Click Delete Prior. Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during - Blackberry 8300 | User Guide - Page 80
all BlackBerry® devices in a specific geographical area simultaneously. You can receive cell broadcast messages that contain a specific type wireless service provider supports this feature. • Verify that your SIM card is set up with a cell broadcast channel or your wireless service provider has - Blackberry 8300 | User Guide - Page 81
rates, based on your location. Stop receiving messages from a cell broadcast channel Verify that your wireless service provider does not use the cell broadcast channel to manage services, such as preferred rates, based on your location. 1. In the device options, click Advanced Options. 2. Click - Blackberry 8300 | User Guide - Page 82
your SIM card If you set your SIM card to store SMS text messages, the SIM card does not delete SMS text messages after the BlackBerry® SIM card are deleted after the device imports them to a message list. Request delivery notification for all SMS text messages Depending on your wireless service - Blackberry 8300 | User Guide - Page 83
network type for sending SMS text messages Depending on your wireless service provider, this option might not appear. 1. In the the calendar, the task list, the memo list, or the password keeper. 1. In an application, press the Menu key. 2. Click Options or General Options. 3. Set the Confirm Delete - Blackberry 8300 | User Guide - Page 84
on your device. In a message list for a specific email account, you can open and manage email messages for that email account, and you can send messages using the email address for the email account. See the BlackBerry Internet Service Online Help for more information about associating your device - Blackberry 8300 | User Guide - Page 85
Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server, you might not be able to block PIN messages from contacts in your organization. For more information, contact your system administrator. 1. In the device options, click - Blackberry 8300 | User Guide - Page 86
to a wireless coverage area. • Verify that your wireless service plan includes this service. • Verify that your SIM card has enough available memory to store received SMS text messages. Some messages no longer appear on my device If your BlackBerry® device memory is full, your device deletes the - Blackberry 8300 | User Guide - Page 87
languages that your SIM card does not support. I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry® devices and you restore device data from your previous device to your current device, the message list shortcuts for your previous device replace the message - Blackberry 8300 | User Guide - Page 88
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BlackBerry® device supports MMS messaging. • Verify that your wireless service plan includes this service. Contact your system administrator or wireless service book, click [Use Once]. Click Email or Phone. Type an email address or an MMS phone number. Click the trackball. • If the contact is in - Blackberry 8300 | User Guide - Page 90
Audio. 3. Click a picture or an audio file. 4. To add other pictures or audio files, repeat steps 1 through 3. 5. To trackball to the new location. Click the trackball. Record and send a voice note You can record and send voice notes that are up to a minute long. 1. In the voice notes application - Blackberry 8300 | User Guide - Page 91
a sent message, press the Menu key. 2. Perform one of the following actions: • To change the message, click Edit. Change the message. Click the trackball. Click Send. • To change the recipients, click Edit. Highlight a contact. Press the Menu key. Click Change Address. Click a new contact. Click the - Blackberry 8300 | User Guide - Page 92
Prior menu item are not deleted from the email application on your computer during email reconciliation. Mark a message as opened or unopened in a specific folder 1. In a message list, press the Menu key. 2. Click View Folder. 3. Click a folder. MMS message attachments Attach a media file to an - Blackberry 8300 | User Guide - Page 93
1. When composing an MMS message, press the Menu key. 2. Perform one of the following actions: • To attach a contact, click Attach Contact. Click a contact. • To attach an appointment, click Attach Appointment. Highlight an appointment. Press the Menu key. Click Continue. Save a picture from an MMS - Blackberry 8300 | User Guide - Page 94
2. In the Notifications section, perform one of the following actions: • To send delivery or read notification when a sender requests it, set the Allow Delivery Confirmation and Allow Read Confirmation fields to Yes. • To request delivery or read notification when you send MMS messages, set the - Blackberry 8300 | User Guide - Page 95
on your device. In a message list for a specific email account, you can open and manage email messages for that email account, and you can send messages using the email address for the email account. See the BlackBerry Internet Service Online Help for more information about associating your device - Blackberry 8300 | User Guide - Page 96
® device is associated with an email account that uses a BlackBerry Enterprise Server, you might not be able to block PIN messages from contacts in your organization. For more information, contact your system administrator. 1. In the device options, click Security Options. 2. Click Firewall - Blackberry 8300 | User Guide - Page 97
Blocked messages might contribute to your wireless service plan data usage. You can prevent messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or using email message filters. Reset a blocked message counter 1. In the device options - Blackberry 8300 | User Guide - Page 98
or PIN for your contact. • If you created an email address or added an existing email address to your device using the email setup web site, verify that you have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation message (the - Blackberry 8300 | User Guide - Page 99
email application on your computer are also deleted from your device. A message or attachment is truncated Try performing the following actions: • Wait for a short period of time. Your BlackBerry message list shortcuts for your previous device replace the message list shortcuts for your current - Blackberry 8300 | User Guide - Page 100
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hold the letter key and roll the trackball to the left or right. For example, to type ü, hold U and roll the trackball to the left until ü appears. Create of the following actions: • Type X and the access code. • Insert a pause or wait and type the access code. Note: If you add a pause or wait when - Blackberry 8300 | User Guide - Page 102
Highlight a line of text 1. Place the cursor where you want to highlight the line of text. 2. Press the Menu key. 3. Click Select. 4. Roll the trackball up or down. Highlight text character by character 1. Place the cursor where you want to highlight the text. 2. Press the Menu key. 3. Click Select - Blackberry 8300 | User Guide - Page 103
trackball sounds again, set the Audible Roll field to Click. Use shortcut keys on the Home screen By default, you can dial phone numbers from the Home screen. If your theme uses an application in Arabic or Russian If your BlackBerry® Device Software supports multiple languages and your keyboard - Blackberry 8300 | User Guide - Page 104
highlight an item in the list that appears when you type, roll the trackball. • To select a highlighted item from the list that appears when you type your BlackBerry® Device Software supports multiple languages. For more information, contact your system administrator or wireless service provider. - Blackberry 8300 | User Guide - Page 105
the spelling, press the Menu key. Click Cancel Spell Check. Check spelling automatically before sending email messages 1. In the device options, click Spell Check. 2. Select the Spell Check Email Before Sending option. 3. Press the Menu key. 4. Click Save. Change options for checking spelling 1. In - Blackberry 8300 | User Guide - Page 106
Menu key. 5. Change the word. 6. Click the trackball. Delete a word from the custom dictionary 1. In word list If the typing input language for your BlackBerry® device is Arabic or Russian, and you type You can also add words or letter combinations manually to the custom word list. Your device - Blackberry 8300 | User Guide - Page 107
word list item. 3. Change the custom word list item. 4. Click the trackball twice. 5. Click Save. Delete a custom word list item 1. In the displaying contacts in the list that appears when typing By default, your BlackBerry® device recognizes contacts when you type them. 1. In the device options - Blackberry 8300 | User Guide - Page 108
AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replaced with an AutoText entry, the text changes after you press the Space key. Your BlackBerry® device has built-in AutoText entries that correct common - Blackberry 8300 | User Guide - Page 109
an at sign (@) or a period (.) in an email address field, press the Space key. • To type a symbol, press the Symbol key. Type the letter that appears below the symbol. Work with text • To highlight a line of text, press the Shift key and roll the trackball. • To highlight text character by character - Blackberry 8300 | User Guide - Page 110
Typing troubleshooting I cannot check spelling You can only check spelling in English, French, German, Italian, and Spanish. You can only check the spelling of text that you type. 108 - Blackberry 8300 | User Guide - Page 111
for messages using specific criteria that you can save for future use. You can also search for messages by contact or subject. You can use the search application to search for messages, contacts, calendar entries, and tasks on your BlackBerry® device. You can also manage contacts, calendar entries - Blackberry 8300 | User Guide - Page 112
Menu key. 4. Click Recall. Change a saved search 1. In the list of saved searches, highlight a search. 2. Press the Menu key. 3. Click Edit Search. 4. Edit the search criteria. 5. Press the Menu key. 6. Click Save. Delete a saved search 1. In the list of saved searches, highlight a search. 2. Press - Blackberry 8300 | User Guide - Page 113
and messages that contain specific information 1. In the search application, perform any of applications. 3. Press the Menu key. 4. Click Search. Note: If you type more than one word in the Text or Name fields, only items that contain all the words appear. The BlackBerry® device does not search file - Blackberry 8300 | User Guide - Page 114
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is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or system administrator. 1. In a message, click the trackball. 2. Click Open Attachment. 3. If - Blackberry 8300 | User Guide - Page 116
-protected .pdf file attachment Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or system administrator - Blackberry 8300 | User Guide - Page 117
. View the content of a cell In a spreadsheet cell, click the trackball. View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents. To move to a specific worksheet, click a worksheet. Switch worksheets 1. In a spreadsheet, press the Menu key. 2. Click Next - Blackberry 8300 | User Guide - Page 118
To move to a specific page, click a page. Switch pages in a multi-page .tif file attachment 1. In a multi-page .tif file attachment, press the Menu key. 2. Click Next Page or Prev Page. Enhance a section of a picture 1. In an attachment, press the Menu key. 2. Click Zoom. 3. Roll the trackball up to - Blackberry 8300 | User Guide - Page 119
slide. 2. Click Zoom. 3. Roll the trackball up or down. To zoom back to the files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it their BlackBerry Update Address. 117 - Blackberry 8300 | User Guide - Page 120
a specific cell troubleshooting A skipped content bar appears in a document More attachment content is available for you to download to your BlackBerry® device. To download BlackBerry® device has not downloaded the slide. To view the slide, highlight the slide. Click the trackball. Click Retrieve. 118 - Blackberry 8300 | User Guide - Page 121
of the BlackBerry Desktop Manager. See the BlackBerry Desktop Software Online Help for more information. Prerequisites: Wireless email reconciliation • If your BlackBerry® device is associated with the BlackBerry® Internet Service, verify that your wireless service provider supports this feature - Blackberry 8300 | User Guide - Page 122
tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry® Desktop Software Online Help. • Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your system - Blackberry 8300 | User Guide - Page 123
bookmarks using the backup and restore tool of the BlackBerry Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. If your device is associated with an email account that uses a BlackBerry Enterprise Server, you might be able to restore synchronized organizer - Blackberry 8300 | User Guide - Page 124
account, you must use the synchronization tool of the BlackBerry Desktop Manager to reconcile email messages in personal folders. See the BlackBerry Desktop Software Online Help for more information. Email messages are not being deleted over the wireless network Try performing the following actions - Blackberry 8300 | User Guide - Page 125
BlackBerry® device that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. See the documentation for the operating system - Blackberry 8300 | User Guide - Page 126
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the appearance of HTML web pages in the browser. If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports the BlackBerry Browser, you can use the BlackBerry Browser configuration to browse the Internet and your organization's intranet. If - Blackberry 8300 | User Guide - Page 128
and fields as you move through a web page, press the Menu key. Click View Mode. Switch browser views You can view web pages in Mobile view or Desktop view. Desktop view displays web pages in a wide screen format that is similar to the format in which web pages appear in a browser on a computer - Blackberry 8300 | User Guide - Page 129
2. Click History. Stop loading a web page 1. When a web page is loading, press the Menu key. 2. Click Stop. Return to the home page 1. On a web page, press the Menu key. 2. Click Home. Hide the browser 1. In the browser, press the Menu key. 2. Click Hide. Close the browser 1. In the browser, press - Blackberry 8300 | User Guide - Page 130
. 2. Press the Menu key. 3. Click Full Image. Zoom in to or out from a picture 1. In a picture, press the Menu key. 2. Click Zoom. 3. Roll the trackball up or down. To zoom back to the original picture size, press the Menu key. Click Zoom 1:1. Rotate a picture 1. In a picture, press the Menu key - Blackberry 8300 | User Guide - Page 131
3. Click Browser Configuration. 4. Perform one of the following actions: • To load pictures on WML web pages only, set the Show Images field to On WML Pages Only. • To stop pictures from loading on all web pages, set the Show Images field to No. • To turn off placeholders for pictures, set the Show - Blackberry 8300 | User Guide - Page 132
you want the browser to check the web page for updates periodically. Bookmarks for web pages that have been updated since the last time you visited them appear in italic. bookmark. 4. Press the Menu key. 5. Click Edit Bookmark. 6. Change the bookmark. 7. Press the Menu key. 8. Click Accept. 130 - Blackberry 8300 | User Guide - Page 133
the Menu key. 4. Click Add Subfolder. File a bookmark 1. On a web page, press the Menu key. 2. Click Bookmarks. 3. Highlight a bookmark. 4. Press the Menu key. 5. Click Move Bookmark. 6. Roll the trackball to the new location. 7. Click the trackball. Expand a folder 1. Click a folder with a plus - Blackberry 8300 | User Guide - Page 134
web pages, or you can subscribe to web feeds and open them from your bookmark list. In your bookmark list, web feeds that have been updated since the last time you checked them appear in italic. In a web feed, unopened web feed titles appear in bold. If one or more web - Blackberry 8300 | User Guide - Page 135
Service, you can listen to web feed content that does not exceed 5 MB. If your BlackBerry device is associated with an email account that uses the BlackBerry® Enterprise Server, you might not be able to listen to web feed content that exceeds 128 KB. For more information, contact your system - Blackberry 8300 | User Guide - Page 136
In the browser, press the Menu key. 2. Click Options. 3. Click Cache Operations. 4. Click Clear History. Turn on JavaScript support Verify that your BlackBerry® device is associated with an email account that uses BlackBerry Enterprise Server version 4.0 or later. 1. In the browser, press the Menu - Blackberry 8300 | User Guide - Page 137
Support JavaScript check box. 5. Press the Menu key. 6. Click Save Options. Set the default browser view You can view web pages in Mobile view or Desktop view. Desktop BlackBerry® device is associated with an email account that uses BlackBerry Depending on your wireless service provider, you might not - Blackberry 8300 | User Guide - Page 138
Set the Default browser configuration field. 4. Press the Menu key. 5. Click Save. Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. 1. On a web page, press the Menu key. 2. Click Set Encoding. 3. Clear the Auto mode - Blackberry 8300 | User Guide - Page 139
encrypt data that your BlackBerry® device sends and receives over the Internet through a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between the WAP gateway and content servers is encrypted using TLS or SSL. Manage browser security 1. In - Blackberry 8300 | User Guide - Page 140
Set whether a prompt appears when your browser tries to connect to an untrusted content server that your device does not have a authentication certificate for. Prompt for Domain Name: Set whether a prompt appears when your browser tries to connect to a content server and the domain name on the - Blackberry 8300 | User Guide - Page 141
a web application to your BlackBerry® device as the information becomes available. For example, you can use browser push to receive updates for weather Your device supports different types of browser push messages. Service loading messages and service indication messages include updated information. - Blackberry 8300 | User Guide - Page 142
applications send through a WAP gateway. IP Hosts: Set which WAP gateways your device accepts browser push messages from. To accept browser push messages from a specific Browser troubleshooting No browser is available on my device Try performing the following actions: • Verify that your BlackBerry® - Blackberry 8300 | User Guide - Page 143
• Verify that your wireless service plan includes this service. I cannot set up automatic synchronization for bookmarks When you add a bookmark, you can only set the Auto Synchronize and Start Time fields if content protection is turned off. 141 - Blackberry 8300 | User Guide - Page 144
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web page, highlight a link for an application. 2. Press the Menu key. 3. Click Download. 4. Click OK. View properties for an application 1. In the device options, click Advanced Options. 2. Click Applications. 3. Click an application. Delete a third-party application 1. In the device options, click - Blackberry 8300 | User Guide - Page 146
Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add the application. 144 - Blackberry 8300 | User Guide - Page 147
device and your computer using the media manager tool of the BlackBerry® Desktop Manager. For more information about using the media manager tool, see the Media Manager Online Help. If you turn on media card encryption and you transfer files to your media card using mass storage mode or Bluetooth - Blackberry 8300 | User Guide - Page 148
Click Send As Email. Change the amount of memory available for media files 1. In the media application, press the Menu key. 2. Click Options. 3. Perform any of the following actions: • To change the maximum amount of BlackBerry® device memory available for all media files, change the Device Memory - Blackberry 8300 | User Guide - Page 149
to the right or left. 3. Click the trackball. Play the next or previous song in a category 1. When playing a song, press the Menu key. 2. Click Next Track or Previous Track. Repeat a song or video 1. In the media application, click a media type. 2. Click a category. 3. Click a song or video - Blackberry 8300 | User Guide - Page 150
application, click a media type. 2. Click a category. 3. Type part or all of a name for a song, ring tone, or video. Switch applications during a song 1. Press the End key. 2. Click an application. To return to the media application Rename. 7. Type a name for the file. 8. Click Save. Move a song, - Blackberry 8300 | User Guide - Page 151
a song, ring tone, or video. 5. Press the Menu key. 6. Click Move. 7. Click a folder. 8. Click Move Here. Download a ring tone Verify that your wireless service provider supports this feature. 1. In the media application, click Ring Tones. 2. Click All Ring Tones. 3. Press the Menu key. 4. Click - Blackberry 8300 | User Guide - Page 152
.jpeg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. 1. Open a picture attachment or highlight a picture on a web page. 2. Press the Menu key. 3. Click Save Image. 4. Click Save. Sort pictures 1. In the media application, click Pictures. 2. Click My Pictures. 3. Press - Blackberry 8300 | User Guide - Page 153
Menu key. 5. Click Move. 6. Highlight a picture folder. 7. Press the Menu key. 8. Click Move Here. Download a Home screen background Verify that your wireless service provider supports this feature. 1. In the media application, click Pictures. 2. Click My Pictures. 3. Press the Menu key. 4. Click - Blackberry 8300 | User Guide - Page 154
the Menu key. 7. Click Save. View pictures in a list 1. In the media application, click Pictures. 2. Click My Pictures. 3. Press the Menu key. 4. Click 1. In a picture, press the Menu key. 2. Click Zoom. 3. Roll the trackball up or down. To zoom back to the original picture size, press the Menu key - Blackberry 8300 | User Guide - Page 155
encryption key, your device password, or both. You can set media card encryption to include or exclude media files. Encrypt the files on a media card To encrypt files on the media card that is inserted in your BlackBerry® device using your device password, verify that you have set a device password - Blackberry 8300 | User Guide - Page 156
In the device options, click Media Card. Turn on mass storage mode manually 1. Connect your BlackBerry® device to your computer. 2. In the device options, click Media Card. 3. Verify that the Auto Enable Mass Storage Mode When Connected field is set to No. 4. Press the Menu key. 5. Click Enable USB - Blackberry 8300 | User Guide - Page 157
the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is turned off on your device. • If you encrypted the media files on your media card using - Blackberry 8300 | User Guide - Page 158
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Maps Locations View a location on a map 1. On a map, press the Menu key. 2. Click Find Location. 3. Perform one of the following actions: • To view your current location, click Where I Am. • To view a new location, click Enter Address. • To view a saved location, click From Favorites. • To view a - Blackberry 8300 | User Guide - Page 160
in to a direction on a route 1. On a map, highlight a direction on a route. 2. Press the Menu key. 3. Click Zoom To Point. Map basics Pan a map Roll the trackball. Zoom in to or out from a map 1. On a map, click the - Blackberry 8300 | User Guide - Page 161
Tracking Prerequisites: Tracking your movement on a map • If your BlackBerry® device does not have an internal GPS receiver or your wireless service provider does not support location-based services, verify that you have paired your BlackBerry device with a Bluetooth® enabled GPS receiver. For more - Blackberry 8300 | User Guide - Page 162
Navigation. To stop tracking your movement, click the trackball. Click Stop GPS Navigation. View north at the top can change maps options so that backlighting remains on when you track your movement unless the battery power level drops below a specified percentage. 1. On a map, press the Menu key - Blackberry 8300 | User Guide - Page 163
Map troubleshooting Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry® device loads a new map or when your device is not connected to the wireless network. If diagonal lines appear for a long period of time, verify - Blackberry 8300 | User Guide - Page 164
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, press the key. 2. Click New Address. 3. Type the contact information. 4. Click the trackball. 5. Click Save. Add a contact from a message, call log, or web page 1. on your BlackBerry® device with the email application on your computer. See the BlackBerry Desktop Software Online Help for more - Blackberry 8300 | User Guide - Page 166
the other application. Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile. Assign a ring tone to a contact 1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Edit. 4. Click the trackball. 5. Click Add - Blackberry 8300 | User Guide - Page 167
lists that you create on your BlackBerry® device do not appear in the email application on your computer. Create a mailing list 1. In the address book, press the Menu key. 2. Click New Group. 3. Type a name for the mailing list. 4. Click the trackball. 5. Click Add Member. 6. Click a contact. 7. To - Blackberry 8300 | User Guide - Page 168
Menu key. 3. Click Add Picture. 4. Highlight a picture. 5. Press the Menu key. 6. Click Select. 7. Center the picture in the box. 8. Click the trackball. 9. Click Crop and Save. Change the caller ID picture for a contact 1. When changing a contact, highlight the caller ID picture. 2. Press the Menu - Blackberry 8300 | User Guide - Page 169
ID picture for a contact 1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Edit. 4. Click the caller ID picture. 5. Click Delete Picture. 6. Click the trackball. 7. Click Save. Categories About categories You can create categories to group your contacts, tasks, and memos - Blackberry 8300 | User Guide - Page 170
with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your system administrator. 1. In the address book, press the Menu key. 2. Click Lookup. 3. Type part or all of a contact name. 4. Click the trackball. Manage address lookup - Blackberry 8300 | User Guide - Page 171
Press the Escape key. Add a contact to your SIM card Verify that your wireless service provider has set up your SIM card for a SIM card phone book. 1. In the address book, press the Menu key. 2. Click SIM Phone Book. 3. Click the trackball. 4. Click New. 5. Type the contact information. 6. Press the - Blackberry 8300 | User Guide - Page 172
Book. 3. Highlight a contact. 4. Press the Menu key. 5. Click Edit. 6. Change the contact information. 7. Press the Menu key. 8. Click Save. Delete a SIM card contact Verify that your wireless service provider has set up your SIM card for a SIM card phone book. 1. In the address book, press the Menu - Blackberry 8300 | User Guide - Page 173
the Sort By field. 4. Press the Menu key. 5. Click Save. Set display options for contacts You can set how your contacts appear in all applications, including the phone, message list, address book, and calendar. 1. In the device options, click Language. 2. Set the Name Display field to Last name - Blackberry 8300 | User Guide - Page 174
, tasks, or memos that are stored on your device. Contact troubleshooting Custom address book field data is not appearing on my computer You can only synchronize the data in a custom address book field with a text field in the email application on your computer. For example, you cannot add a contact - Blackberry 8300 | User Guide - Page 175
free time you have between appointments. Switch calendar views 1. In the calendar, press the Menu key. 2. Click a view. Move around the calendar 1. In the calendar, press the Menu key. 2. Perform one of the following actions: • To move to a specific field. 5. Click the trackball. 6. Click Save. - Blackberry 8300 | User Guide - Page 176
the trackball. Schedule a meeting Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or system administrator - Blackberry 8300 | User Guide - Page 177
Comments Note: If you delete a meeting invitation from a message list before you accept or decline it, the meeting is deleted from the email application on your computer. Change the list of participants for a meeting 1. In a meeting, in the Accepted or Declined field, click a contact. 2. Click one - Blackberry 8300 | User Guide - Page 178
to all meeting participants Verify that you are the meeting organizer. 1. In a meeting, meeting invitation, or meeting response, click the trackball. 2. Click Email All Attendees. Contact a meeting participant Verify that you are the meeting organizer. 1. In a meeting, meeting invitation, or meeting - Blackberry 8300 | User Guide - Page 179
that you use to send messages or meeting invitations Verify that your BlackBerry® device is associated with more than one email address. 1. In the device options, click Advanced Options. 2. Click Default Services. 3. Change the Messaging (CMIME) field. 4. Press the Menu key. 5. Click Save. View - Blackberry 8300 | User Guide - Page 180
3. Set the Show Free Time in Agenda View entries that you received on your BlackBerry device within the set period of memo list, or the password keeper. 1. In an application, press the Menu key. 2. Click Options or General Options shortcuts For shortcuts to work in Day view, in the calendar - Blackberry 8300 | User Guide - Page 181
BlackBerry® device that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. See the documentation for the operating system - Blackberry 8300 | User Guide - Page 182
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Tasks Task basics Create a task 1. In the task list, press the Menu key. 2. Click New. 3. Type the task information. 4. Set a due date for the task. 5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save. Recurrence fields Every: Set the frequency of the daily, weekly, - Blackberry 8300 | User Guide - Page 184
3. Perform one of the following actions: • To mark the task as complete, click Mark Completed. • To mark the task as deferred, in progress, or waiting, click Open. Set the Status field. Press the Menu key. Click Save. Hide completed tasks 1. In the task list, press the Menu key. 2. Click Hide - Blackberry 8300 | User Guide - Page 185
appear based on categories. Category names are not case sensitive. More than one category can apply than one category to a task on your BlackBerry® device, but only one category synchronizes with changes that you make in one application are made in all applications. Create a category for contacts, - Blackberry 8300 | User Guide - Page 186
3. Highlight a category. 4. Press the Menu key. 5. Clear the check box beside the category. 6. Press the Menu key. 7. Click Save. Delete a category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter. 3. Highlight a category. 4. Press the Menu key. 5. Click Delete. - Blackberry 8300 | User Guide - Page 187
you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, press the Menu key. 2. Click Options or General Options. 3. Set the Confirm Delete field to No. 4. Press the Menu key. 5. Click Save. View the - Blackberry 8300 | User Guide - Page 188
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4. Press the Menu key. 5. Click Save. Change a memo 1. In the memo list, highlight a memo. 2. Press the Menu key. 3. Click Edit. 4. Change the memo information. 5. Click the trackball. 6. Click Save. Forward a task or memo 1. In the task list or memo list, highlight a task or memo. 2. Press the Menu - Blackberry 8300 | User Guide - Page 190
appear based on categories. Category names are not case sensitive. More than one category can apply than one category to a task on your BlackBerry® device, but only one category synchronizes with changes that you make in one application are made in all applications. Create a category for contacts, - Blackberry 8300 | User Guide - Page 191
you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, press the Menu key. 2. Click Options or General Options. 3. Set the Confirm Delete field to No. 4. Press the Menu key. 5. Click Save. 189 - Blackberry 8300 | User Guide - Page 192
View the number of contacts, calendar entries, tasks, or memos stored on your device 1. In the address book, calendar, task list, or memo list, press the Menu key. 2. Click Options. The Number of Entries field displays the number of contacts, calendar entries, tasks, or memos that are stored on your - Blackberry 8300 | User Guide - Page 193
Alarm About the alarm In the BlackBerry® device alarm, you can set the alarm to sound at the same time everyday or only on weekdays. You can also set a snooze time for - Blackberry 8300 | User Guide - Page 194
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Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. Convert a measurement 1. In the calculator, type a number. 2. Click the trackball. 3. Perform one of the following actions: • To convert the number from imperial to metric, click - Blackberry 8300 | User Guide - Page 196
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that you must type before you can pair with them. 1. In the Bluetooth setup application, click OK. 2. Click a Bluetooth enabled device. 3. If required, type the passkey for the Bluetooth enabled device on your BlackBerry® device. 4. If required, type the passkey for the Bluetooth enabled device on - Blackberry 8300 | User Guide - Page 198
3. Click Delete Device. Share contacts with a paired Bluetooth enabled car kit Verify that Bluetooth® technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled car kit. 1. In the device options, click Bluetooth. 2. Click a Bluetooth enabled car kit. 3. Click Connect - Blackberry 8300 | User Guide - Page 199
, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. Set the Allow outgoing calls field to Never or If Unlocked. 5. Press the Menu key. 6. Click Save. Make your BlackBerry device discoverable 1. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. Set the - Blackberry 8300 | User Guide - Page 200
turn on the prompt again, set the Trusted field to No. Bluetooth technology troubleshooting I cannot type a passkey on a Bluetooth enabled device If the Bluetooth® can type a passkey, the passkey might already be defined. On your BlackBerry® device, in the Enter passkey for field, try - Blackberry 8300 | User Guide - Page 201
• Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. See the documentation that came with the Bluetooth enabled device for more information about supported profiles. 199 - Blackberry 8300 | User Guide - Page 202
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the date and time from the BlackBerry network, set the Date/Time Source field to BlackBerry. • To set the time yourself, set the Date/Time Source field to Off. 4. Press the Menu key. 5. Click Update Time. 6. Press the Menu key. 7. Click Save. Date and time troubleshooting The time on my device is - Blackberry 8300 | User Guide - Page 204
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About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders Type a name for the profile. 5. Highlight an item. 6. Press the Menu key. 7. Click Edit. 8. Set notification options. 9. Press the Menu key. 10. Click Save. 11. To set - Blackberry 8300 | User Guide - Page 206
notification during calls 1. In the profile list, click Advanced. 2. Highlight a notification profile. 3. Press the Menu key. 4. Click Edit. 5. Highlight an item. 6. Press the Menu key. 7. Click Edit. 8. Set the Notify Me During Calls field to No. 9. Press the Menu key. 10. Click Save. 11. To set - Blackberry 8300 | User Guide - Page 207
Verify that your wireless service provider supports this feature. 1. In the media application, click Ring Tones. 2. Click All Ring Tones. 3. Press the Menu key. 4. Click Download Tunes. LED notification LED notification The LED light on the top of your BlackBerry® device flashes different colors to - Blackberry 8300 | User Guide - Page 208
Menu key. 4. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification and calls from a specific contact, regardless of your active notification profile. Your BlackBerry® device applies notification profile - Blackberry 8300 | User Guide - Page 209
to the new location. 6. Click the trackball. Change a notification profile exception 1. In the profile list, click Advanced. 2. Highlight a notification profile exception. 3. Press the Menu key. 4. Click Edit. 5. Change the notification profile exception information. 6. Press the Menu key. 7. Click - Blackberry 8300 | User Guide - Page 210
Menu key. 3. Click Edit. 4. Click the trackball. 5. Click Add Custom Phone Tune. 6. Set a ring tone. 7. Press the Menu key. 8. Click Save. Notification profile troubleshooting My device is vibrating more times than expected For calls, the number of times that the BlackBerry® device vibrates is not - Blackberry 8300 | User Guide - Page 211
I cannot set some fields when creating a Calls From notification profile exception If you assign a custom ring tone to a contact in the address book, a Calls From profile exception appears in the profile list. Because these exceptions are for calls only, you can only set the Custom Phone Tune field. - Blackberry 8300 | User Guide - Page 212
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, highlight [Use Once]. Press the Menu key. Click Request by Email or Request by PIN. Type an email address or PIN. Press the Enter key. • If the contact Respond to an invitation 1. In BlackBerry® Messenger, in the Requests group, highlight an invitation. 2. Click the trackball. 3. Click one of the - Blackberry 8300 | User Guide - Page 214
to accept the invitation from a different email address or PIN, their acceptance is rejected. 1. In BlackBerry® Messenger, on the contact list use a BlackBerry Enterprise Server for IBM® Lotus® Domino®, BlackBerry Enterprise Server for Novell® GroupWise®, or the BlackBerry Internet Service, when - Blackberry 8300 | User Guide - Page 215
group at a time. If you move a contact to a group, the contact is moved out of the group it was in originally. Rename a group 1. In BlackBerry® Messenger, on the contact list screen, highlight a group. 2. Press the Menu key. 3. Click Rename Group. 4. Type a name for the group. 5. Click OK. Delete - Blackberry 8300 | User Guide - Page 216
an emoticon 1. When composing a message, press the Symbol key twice. 2. Click an emoticon. Send a file to a contact 1. During a BlackBerry® Messenger conversation, click the trackball. 2. Click Send a File. 3. Perform one of the following actions: • To send a picture to a contact, click Image. • To - Blackberry 8300 | User Guide - Page 217
a conversation history, you can paste it into other BlackBerry® device applications. 1. In BlackBerry Messenger, during a conversation, press the Menu key. Change your display name 1. In BlackBerry® Messenger, on the contact list screen, press the Menu key. 2. Click Edit My Info. 3. Type a display - Blackberry 8300 | User Guide - Page 218
. 5. Click OK. When you change your availability status to unavailable, you receive BlackBerry Messenger messages, but you are not notified. Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the contact list screen, highlight an unavailable contact. 2. Press the - Blackberry 8300 | User Guide - Page 219
and keyboard Backlighting About backlighting The screen and keyboard on your BlackBerry® device are designed to be lit so that you can use Save. Display options Use a picture as the Home screen background 1. In the media application, click Pictures. 2. Click My Pictures. 3. Highlight a picture. 217 - Blackberry 8300 | User Guide - Page 220
Image. To clear the picture from the Home screen, press the key. Click Reset Home Screen Image. Download a Home screen background Verify that your wireless service provider supports this feature. 1. In the media application, click Pictures. 2. Click My Pictures. 3. Press the Menu key. 4. Click - Blackberry 8300 | User Guide - Page 221
to the new location. Click the trackball. • To move the application icon into an application folder, click an application folder. • To move the application icon out of an application folder, click the Up folder. Hide an application icon Depending on your theme, you might not be able to hide - Blackberry 8300 | User Guide - Page 222
again. Themes About themes Depending on your wireless service provider, you might be able to set a theme on your BlackBerry® device that changes how items such as applications, indicators, words, and icons appear. Themes might be preloaded on your device, or you might be able to download themes that - Blackberry 8300 | User Guide - Page 223
wireless service provider supports this feature. 1. In the device options, click Theme. 2. Press the Menu key. 3. Click Download Themes. Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power - Blackberry 8300 | User Guide - Page 224
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language using the application loader tool of the BlackBerry® Desktop Manager. For more information about adding applications, including display languages, see the BlackBerry® Desktop Software Online Help. Delete a display language In the setup wizard, complete the instructions on the Language - Blackberry 8300 | User Guide - Page 226
Last name. Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry Internet Service that is associated with your BlackBerry device might not support the characters. For more information, contact your system administrator or your - Blackberry 8300 | User Guide - Page 227
and product information booklet for your BlackBerry® device. 1. On the Home screen or in the application list, click Manage Connections. 2. Perform one of or click Restore Connections. Network connection indicators Mobile network Green: Your BlackBerry® device is connected to the wireless network. - Blackberry 8300 | User Guide - Page 228
Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification again, set the LED Coverage Indicator field to Off. Check the wireless coverage level using a voice command 1. In the voice dialing application, wait for - Blackberry 8300 | User Guide - Page 229
be able to turn off data service (email, PIN, MMS, and browser service) on your BlackBerry® device so that only phone and SMS text messaging services are available. Contact your wireless service provider for more information. 1. In the device options, click Mobile Network. 2. Perform one of the - Blackberry 8300 | User Guide - Page 230
screen or in the application list, click Manage Connections. 2. Click Services Status. Wireless network coverage troubleshooting I cannot connect to a wireless network Try performing the following actions: • Verify that your SIM card is inserted in your BlackBerry® device correctly. • Verify that - Blackberry 8300 | User Guide - Page 231
level In the device options, click Status. Check the battery power level using a voice command 1. In the voice dialing application, wait for the sound. 2. Say "Check battery." Reset the device Remove and reinsert the battery. Extend battery life • Set the BlackBerry® device to turn on and turn off - Blackberry 8300 | User Guide - Page 232
• Delete the original message when you send a reply. • Lower the brightness of the backlighting. • Send a message to multiple contacts using Add To, Add Cc, or Add Bcc. • Charge your device regularly. 230 - Blackberry 8300 | User Guide - Page 233
Press the Escape key. Add a contact to your SIM card Verify that your wireless service provider has set up your SIM card for a SIM card phone book. 1. In the address book, press the Menu key. 2. Click SIM Phone Book. 3. Click the trackball. 4. Click New. 5. Type the contact information. 6. Press the - Blackberry 8300 | User Guide - Page 234
Book. 3. Highlight a contact. 4. Press the Menu key. 5. Click Edit. 6. Change the contact information. 7. Press the Menu key. 8. Click Save. Delete a SIM card contact Verify that your wireless service provider has set up your SIM card for a SIM card phone book. 1. In the address book, press the Menu - Blackberry 8300 | User Guide - Page 235
Type your SIM card PIN code. 6. Click the trackball. Note: If you type the SIM card PIN code incorrectly three times, your SIM card does not function. Contact your wireless service provider for more information. Change the SIM card PIN code Verify that you have turned on SIM card PIN code security - Blackberry 8300 | User Guide - Page 236
5. Click Edit SIM Phone Number. 6. Type a display name for the phone number. 7. Click the trackball. 8. Press the Menu key. 9. Click Save. 234 - Blackberry 8300 | User Guide - Page 237
4. Click Change Password. Lock the device Verify that you have set a BlackBerry® device password. On the Home screen or in the application list, click Lock. To unlock your device, on the Lock screen, click the trackball. Click Unlock. Type your device password. Press the Enter key. Lock the keyboard - Blackberry 8300 | User Guide - Page 238
the Number of Password Attempts field. 4. Press the Menu key. 5. Click Save. Encryption About content protection Content protection is designed to encrypt your BlackBerry® device data. When content protection is turned on, your device uses a private key to encrypt data as it is stored on the device - Blackberry 8300 | User Guide - Page 239
email account that uses an earlier version of the BlackBerry Enterprise Server, see the BlackBerry Desktop Software Online Help for more information. 1. In the device options, click Security Options. 2. Click General Settings. 3. Click a service the password information. 4. Click the trackball. 237 - Blackberry 8300 | User Guide - Page 240
. Change a password in the password keeper 1. In the password keeper, highlight a password. 2. Press the Menu key. 3. Click Edit. 4. Change the password information. 5. Click the trackball. 6. Click Save. Hide passwords in the password keeper 1. In the password keeper, press the Menu key. 2. Click - Blackberry 8300 | User Guide - Page 241
you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, press the Menu key. 2. Click Options or General Options. 3. Set the Confirm Delete field to No. 4. Press the Menu key. 5. Click Save. Delete - Blackberry 8300 | User Guide - Page 242
Press the Menu key. 4. Click Verify Security Software. About certificates You can use certificates if you install the S/MIME Support Package for BlackBerry® devices. For more information, see the user guide supplement for the S/MIME Support Package for BlackBerry devices. About the key store You can - Blackberry 8300 | User Guide - Page 243
correct smart card driver and smart card reader driver are installed on your BlackBerry® device. • Verify that you have imported a certificate from your smart card that you can use for signing and verification. For more information, see the user guide supplement for the S/MIME Support Package for - Blackberry 8300 | User Guide - Page 244
Certificate field to None. Security troubleshooting I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct smart card is inserted in the smart card reader. • Verify that the smart card is inserted in the smart card reader correctly. My device - Blackberry 8300 | User Guide - Page 245
can significantly affect the operation of applications on your BlackBerry® device. If you are unsure about how changing these permissions might affect the operation of the applications on your device, contact your system administrator or wireless service provider for more information. 243 - Blackberry 8300 | User Guide - Page 246
with other applications on your BlackBerry® device, such as the device runtime store, the persistent store, or global events. Device Settings: Set whether third-party applications can turn on or turn off your device or change device options, such as display options. Module Management: Set whether - Blackberry 8300 | User Guide - Page 247
. For example, you can set whether third-party applications can access files that you transfer to your device using the media manager tool of the BlackBerry Desktop Manager or Bluetooth® technology. Key Store: Set whether third-party applications can access certificates or keys in the key store - Blackberry 8300 | User Guide - Page 248
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to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules This capsule enables you to shoot three bullets at the bricks; a bullet can destroy unbreakable bricks. Laser: This capsule enables you to shoot unlimited laser beams at the - Blackberry 8300 | User Guide - Page 250
To move the paddle, roll the trackball. • To release the ball in catch mode, press the Space key. • To shoot the laser or gun, press the Space Paddle movement speed field. • To accelerate the paddle as you roll the trackball, select the Paddle acceleration check box. 4. Press the Menu key. 5. Click - Blackberry 8300 | User Guide - Page 251
the wireless network. If your device is associated with an email account that uses a BlackBerry Enterprise Server, you can also receive service books on your device by connecting your device to the BlackBerry Desktop Manager. Accept a service book 1. In the device options, click Advanced Options - Blackberry 8300 | User Guide - Page 252
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device options, click Advanced Options. Click SIM Card. Press the Menu key. Click Edit SIM Phone Number. Type your phone number. Click the trackball. Note: If you change the phone number on your SIM card, you do not change the phone number that your BlackBerry® device uses to make and receive calls - Blackberry 8300 | User Guide - Page 254
supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • If your keyboard is locked, unlock service provider. Voice dialing troubleshooting I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry - Blackberry 8300 | User Guide - Page 255
the matching sensitivity level to reject more. • Adapt digit dialing to improve voice recognition of numbers. Camera troubleshooting I cannot save pictures Your BlackBerry® device memory or media card might not have enough available memory to save pictures. Try performing the following actions: • If - Blackberry 8300 | User Guide - Page 256
messages using the email settings tool of the BlackBerry Desktop Manager. See the BlackBerry Desktop Software Online Help for more information. I received notification of a new message, but no new messages appear in my message list If you have set your BlackBerry® device to hide filed messages and - Blackberry 8300 | User Guide - Page 257
messages that you delete in the email application on your computer are also deleted from your device. A message or attachment is truncated Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections. • If "More - Blackberry 8300 | User Guide - Page 258
all languages that your SIM card does not support. I cannot attach a file to an MMS message Try performing the following actions: • Verify that the file is a .vcf (vCard®) file, an .ics (iCalendar) file, or a media file (for example, a .jpg, .gif, or .midi file). • Verify that the file size does not - Blackberry 8300 | User Guide - Page 259
account, you must use the synchronization tool of the BlackBerry Desktop Manager to reconcile email messages in personal folders. See the BlackBerry Desktop Software Online Help for more information. Email messages are not being deleted over the wireless network Try performing the following actions - Blackberry 8300 | User Guide - Page 260
. • Verify that your device has enough memory to add the application. Media troubleshooting I cannot open media files on my media card Try performing the following actions: • If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect - Blackberry 8300 | User Guide - Page 261
card using your BlackBerry® device password and you reset your device, unlock your device. Map troubleshooting email application on your computer. For example, you cannot add a contact's birthday to a custom address book field on your BlackBerry® device and synchronize it with the email application - Blackberry 8300 | User Guide - Page 262
code page and that the correct font support is installed on your computer. See the documentation for the operating system on your computer for more information. Bluetooth technology troubleshooting is turned on. • Verify that your BlackBerry® device is paired with the Bluetooth enabled device - Blackberry 8300 | User Guide - Page 263
Tune field. Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn on the screen, click the trackball or press a key. My display changed Depending on your theme, display options - Blackberry 8300 | User Guide - Page 264
your BlackBerry device might not support the characters. For more information, contact your system administrator or your wireless service provider. Wireless network coverage troubleshooting I cannot connect to a wireless network Try performing the following actions: • Verify that your SIM card is - Blackberry 8300 | User Guide - Page 265
service provider or system administrator can use the report to help you troubleshoot the problem. Run a diagnostic report 1. In the device options, click Mobile the Menu key. 6. Click Email Report or PIN Report. Delete a diagnostic report 1. In the device options, click Mobile Network. 2. Press the - Blackberry 8300 | User Guide - Page 266
Mobile Network. 2. Press the Menu key. 3. Click Diagnostics Test. 4. Press the Menu key. 5. Click Options. 6. Type the contact information. 7. Press the Menu key. 8. Click Save. View the version number of the BlackBerry Device Software a diagnostic report to an email address, try submitting the - Blackberry 8300 | User Guide - Page 267
Protocol MCC: Mobile country code MDS: Mobile Data System MMS: Multimedia Messaging Service MNC: Mobile network code MPEG: Moving Picture Experts Group NUM lock: Number lock PIM: Personal information management PIN: Personal identification number SDN: Service dialing number SIM: Subscriber Identity - Blackberry 8300 | User Guide - Page 268
SMS: Short Message Service SMSC: Short Message Service Center SSL: Secure Sockets Layer TCP: Transmission Control Protocol TLS: Transport Layer Security Triple DES: Triple Data Encryption Standard TTY: Teletype WAP: Wireless Application Protocol WML: Wireless Markup Language WTLS: Wireless Transport - Blackberry 8300 | User Guide - Page 269
are trademarks of Adobe Systems Incorporated. Bluetooth is a service marks are the properties of their respective owners. The BlackBerry device and/or associated software provide any such changes, updates, enhancements, or other Information until all such applicable licenses have been acquired by - Blackberry 8300 | User Guide - Page 270
BlackBerry® 8300 smartphone model number: RBP41GW Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada 268
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User Guide
BlackBerry 8300 Smartphone