BenQ VA261 User Manual - Page 39

Symptoms Possible Causes The image appears too 'washed out', or the darkest areas of the image appear too bright • Reduce the brightness level until the black areas of the picture appear as black. • The input source device (e.g. DVD player) brightness level may be set too high. Reduce its brightness level. The image appears too bright, and there is a loss of definition in the brightest areas of the image • Reduce the contrast level until the over brightness is gone, and the bright area definition returns. • The input source device (e.g. DVD player) brightness level may be set too high. Reduce its brightness level. • The AV video signal has not been terminated properly somewhere in the external AV equipment. Check the connection and try again. Remote control does not function properly • Check for incorrect battery orientation. • Check for dead batteries • Check your distance and angle from the TV. • Check whether remote control is properly being pointed at the TV's remote control sensor window. • Check for any obstacle between the remote control and the remote control sensor window. • Check that the remote control sensor window is not under strong fluorescent lighting. or in direct sunlight. • Check for any devices (PC or personal digital assistant, PDA) nearby that transmit infrared signals which may cause interference to signal transmission between the remote control and the TV. Turn off the infrared function of these devices. Picture is not clear when using VGA input • If VGA is selected as the input signal source, use the Auto function in the Setup menu to let the TV adjust the picture settings automatically. The picture is not sharp or the picture contains image movement when using the TV tuner input • The reception may be weak. See next problem solution. • Change channels to confirm if the symptom is still present or whether the channel station is at fault. • Make sure the antenna cable is properly connected. • Try redirecting or relocating your antenna to improve the picture. If the antenna is exterior, have a suitable qualified and experienced antenna specialist adjust the antenna. The picture is doubled or tripled when using the TV tuner input Your TV antenna signal may be effected by interference. Try redirecting or relocating your antenna to reduce the effects of the interference. If the antenna is exterior, have a suitable qualified and experienced antenna specialist adjust the antenna. • Picture ghosting is caused by reflections from buildings, large metal structures and mountains. The background image, icon or button persists onscreen as a visible faint outline trace no matter what image is currently being displayed. The screen may be displaying 'LCD Image Persistence'. • Turn off the screen for several days. • Apply an all white screen size screensaver or image for several days. See "Warnings" on page 40. Reference 39