BenQ RP750K InstaQPrint User Manual - Page 58

Rendering error 131072, Rendering error 16777216, Rendering error 2048

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Sadly there is no 100% working fix for this error at the moment. However, you can try doing as follows. ● Please restart your mobile device, your printer and the router ● Re-install the app if the problem persists Rendering error 131072 This error appears when opening an empty or corrupted file. Please follow the suggestions below to troubleshoot the issue. ● Make sure that the document you are trying to print is not empty ● Make sure that the document is not corrupted ● Try reinstalling the app and rebooting your mobile device as well Rendering error 16777216 This error might appear when using an app installed from an unauthorized web site. Please install the app from Google Play, Amazon or from any other authorized marketplace corresponding to your device. Installing the app provided by unauthorized web-sites might be dangerous and insecure due to the wide range of permissions used by the app. The app might be reassembled and modified with malicious code. This means that your private information may fall into the wrong hands. If you are using the app provided by unauthorized web-sites, you are doing so at your own risk. Rendering error 2048 This error message appears if Fonts collection has not been installed properly. Try reinstalling the app or clearing its data in Settings/Apps/InstaQPrint as follows. ● Go to the 'Settings' menu. This can be done by tapping the Gear icon in the notification shade or in the app drawer where all apps are located ● Locate 'Apps' (or 'Applications', depending on your device) in the menu, then locate the InstaQPrint app ● Tap 'Clear data' button (if you are using Andropid 6.0+, prior to doing so tap on 'Storage' entry so that the buttons for clearing the cache and app data will become available) If nothing helps, please contact support and specify the account (email address) which you were using to buy the app. 58

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58
Sadly there is no 100% working fix for this error at the moment. However, you can try doing as
follows.
●
Please restart your mobile device, your printer and the router
●
Re-install the app if the problem persists
Rendering error 131072
This error appears when opening an empty or corrupted file.
Please follow the suggestions below to troubleshoot the issue.
●
Make sure that the document you are trying to print is not empty
●
Make sure that the document is not corrupted
●
Try reinstalling the app and rebooting your mobile device as well
Rendering error 16777216
This error might appear when using an app installed from an unauthorized web site.
Please install the app from Google Play, Amazon or from any other authorized marketplace
corresponding to your device.
Installing the app provided by unauthorized web-sites might be dangerous and insecure due to the
wide range of permissions used by the app. The app might be reassembled and modified with
malicious code. This means that your private information may fall into the wrong hands.
If you are using the app provided by unauthorized web-sites, you are doing so at your own risk.
Rendering error 2048
This error message appears if Fonts collection has not been installed properly.
Try reinstalling the app or clearing its data in Settings/Apps/InstaQPrint as follows.
●
Go to the 'Settings' menu. This can be done by tapping the Gear icon in the notification
shade or in the app drawer where all apps are located
●
Locate 'Apps' (or 'Applications', depending on your device) in the menu, then locate the
InstaQPrint app
●
Tap 'Clear data' button (if you are using Andropid 6.0+, prior to doing so tap on 'Storage'
entry so that the buttons for clearing the cache and app data will become available)
If nothing helps, please contact support and specify the account (email address) which you were
using to buy the app.