BenQ EW3280U User Manual
BenQ EW3280U Manual
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BenQ EW3280U manual content summary:
- BenQ EW3280U | User Manual - Page 1
LCD Monitor User Manual Entertainment Monitor | EW Series - BenQ EW3280U | User Manual - Page 2
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation. Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the - BenQ EW3280U | User Manual - Page 3
2. Visit the local website from www.BenQ.com. The website layout and content may vary by region/country. • User manual and related document: www.BenQ.com > Support > Download & FAQ > model name > User Manual • Drivers and applications: www.BenQ.com > Support > Download & FAQ > model name > Software - BenQ EW3280U | User Manual - Page 4
be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. For models with adapter: • Use only not attempt to service the power adapter. There are no service parts inside. Replace the unit - BenQ EW3280U | User Manual - Page 5
for information on power rating, manufacture date, and identification markings. Servicing • Do not attempt to service this product yourself, as contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from www.BenQ.com for more support. Caution - BenQ EW3280U | User Manual - Page 6
Typographics Icon / Symbol Item Warning Tip Meaning Information mainly to prevent the damage to components, data, or personal injury caused by misuse and improper operation or behavior. Useful information for completing a task. Note Supplementary information. In this document, the steps needed - BenQ EW3280U | User Manual - Page 7
Getting the most from your BenQ monitor 27 Downloading the LCD Monitor driver files from the Internet 27 How to install the EW3280U) or HDRi hot key (EW2780U / EW2780Q 38 Adjusting screen brightness automatically (Bright Intelligence Plus Support technology 43 Navigating the main menu ...44 - BenQ EW3280U | User Manual - Page 8
Input menu ...45 Picture menu ...46 Color menu ...48 Audio menu ...51 Eye Care menu ...53 Custom Key menu ...55 System menu ...56 Troubleshooting ...59 Frequently asked questions (FAQ) ...59 Need more help?...62 3/25/20 EW80U-EM-V0 8 - BenQ EW3280U | User Manual - Page 9
started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor (Models with volume knob) Monitor Stand Monitor Base Quick Start Guide (Models without volume knob) Getting started 9 - BenQ EW3280U | User Manual - Page 10
Safety Instructions Regulatory Statements Power Cord (Picture may differ from product supplied for your region.) Remote Control (RC-0011, with Cable: HDMI Video Cable: DP (Optional accessory) Video Cable: DP to mini DP (Optional accessory) 10 Getting started Safety Instructions SRteagteumlaetonrtys - BenQ EW3280U | User Manual - Page 11
Video Cable: USB-C™ (Optional accessory) If a USB-C™ cable is not included in the product package, make sure the purchased cable is certified by USB-IF and is full-featured, with power delivery and video / audio / data transfer functions. Audio Cable (Optional accessory) • Available accessories and - BenQ EW3280U | User Manual - Page 12
Getting to know your monitor Front view EW3280U EW2780U / EW2780Q 1 2 3 2 4 3 5 4 (Bottom view without monitor stand) 2 2 1. Volume knob 2. Speakers 3. Light sensor / proximity sensor / IR receiver (for remote control*) 4. Power indicator 5. HDRi hot key *: IR receiver is - BenQ EW3280U | User Manual - Page 13
Back view EW3280U 6 EW2780U / EW2780Q 7 7 8 8 9 10 12 13 14 15 11 6. Speakers 7. Control buttons 8. Power button 9. Headphone jack 10. HDMI socket x 2 11. DisplayPort socket 12. USB-C™ port (EW3280U / EW2780U) 13. - BenQ EW3280U | User Manual - Page 14
Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 22. Headphone (EW3280U / EW2780U only) PC / Notebook 14 Getting to know your monitor - BenQ EW3280U | User Manual - Page 15
of HDR options. Press repeatedly to cycle through these options. See Working with the HDR Mode key (EW3280U) or HDRi hot key (EW2780U / EW2780Q) on page 38 for more information. Enables / disables B.I.+ function. See Adjusting screen brightness automatically (Bright Intelligence Plus) on page 39 for - BenQ EW3280U | User Manual - Page 16
No. Name 8 Volume down key 9 Input source key 10 Menu key 11 Audio Scenario key 12 Volume up key Key Description Decreases the volume. Accesses a list of available input sources. Press repeatedly to cycle through these options. • Activates OSD main menu. • (When the hotkey menu has been - BenQ EW3280U | User Manual - Page 17
4. Replace the provided battery (CR2032) onto the battery holder properly. Make sure that the positive terminal (+) faces upward. 1 2 5. Replace the battery cover. The remote control is ready to use now. 2 1 • Keep the remote control and the battery out of reach of children. • The remote control - BenQ EW3280U | User Manual - Page 18
. EW3280U / EW2780U USB-C™ Power Delivery 5V / 3A 9V / 3A 15V / 3A 20V / 3A • A connected device needs to be equipped with a USB-C™ connector that supports charging function via USB power delivery. • The connected device can be charged via USB-C™ port even when the monitor is in power saving mode - BenQ EW3280U | User Manual - Page 19
the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available controls, input and output jacks may vary depending on the purchased model. • Avoid - BenQ EW3280U | User Manual - Page 20
Orient and align the stand arm with the monitor, then push them together until they click and lock into place. Tighten the screws that fix the stand to the monitor. To secure or release a screw, a flat-head screwdriver or a coin is required. Depending on the monitor size, there may be more than one - BenQ EW3280U | User Manual - Page 21
2. Remove the cover of the cable management system. The stand arm also works as a cable management system that helps keep the cables neat and clean. Slide the cable cover up to align the marking on the cable 1 cover with the unlock icon on the stand arm. Remove the cover as illustrated. You can - BenQ EW3280U | User Manual - Page 22
to the USB-C™ port of a laptop. It allows signal, audio, and data transmission from the laptop to the monitor. The USB-C™ port on the monitor supports power delivery. See Power delivery of USB-C™ port on your monitor (EW3280U / EW2780U) on page 18 for more information. If a USB-C™ cable is not - BenQ EW3280U | User Manual - Page 23
5. Connect the audio cable. You may connect headphones to the headphone jack found on the back side of the monitor. 6. Install the cable cover. After all cables have been connected to the monitor, work with the cable management system to route the cables properly. Align the marking on the cable - BenQ EW3280U | User Manual - Page 24
icons vary depending on the available video inputs of the purchased model. Follow the instructions in Getting the most from your BenQ monitor on page 27 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function - BenQ EW3280U | User Manual - Page 25
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft - BenQ EW3280U | User Manual - Page 26
support instruction manuals of the wall mount bracket you purchased to complete the installation. Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service - BenQ EW3280U | User Manual - Page 27
page 27 for details. The circumstances under which you connect and install your BenQ wizard. Follow the wizard instructions. Further details and step-by-step instructions for either an automatic 1. Download the correct driver files from www.BenQ.com > Support > Download & FAQ > model name > Software - BenQ EW3280U | User Manual - Page 28
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used - BenQ EW3280U | User Manual - Page 29
instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS). The BenQ automate the task and guide you through the file selection - BenQ EW3280U | User Manual - Page 30
my computer for driver software. 7. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the Internet on page 27. 8. Click Close. You may be prompted to restart your computer after the driver update is complete. 30 - BenQ EW3280U | User Manual - Page 31
my computer for driver software. 7. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the Internet on page 27. 8. Click Close. You may be prompted to restart your computer after the driver update is complete. Getting - BenQ EW3280U | User Manual - Page 32
my computer for driver software. 7. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the Internet on page 27. 8. Click Close. You may be prompted to restart your computer after the driver update is complete. 32 - BenQ EW3280U | User Manual - Page 33
How to adjust your monitor The remote control (EW3280U only) 1. Follow the instructions in Installing the battery on page 16 to get the remote control ready. 2. Aim the remote control at the monitor. The IR remote control sensor - BenQ EW3280U | User Manual - Page 34
screen, right next to each key. See Working with the hot keys on page 37 for more information. Accesses the functions or menu items as instructed by the on-screen icons. See 5-way controller and basic menu operations on page 35 for more information. Turns the power on or off. 34 - BenQ EW3280U | User Manual - Page 35
sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations. Up Left up Adjusts brightness. Move down (EW3280U) Adjusts contrast. (EW2780U / EW2780Q) Adjusts volume. Move to the left Closes the hotkey menu. (When - BenQ EW3280U | User Manual - Page 36
OSD icon 5-way controller operation Function Move down Move to the left • Goes to the next menu item. • For down / decrease adjustment. • Returns to the previous menu. • Exits OSD menu. All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all - BenQ EW3280U | User Manual - Page 37
Working with the hot keys The custom keys (located above the 5-way controller) perform as hot keys to provide direct access to pre-defined functions. You can change the default setting and designate different functions for these keys. Accessing the hot key functions 1. Press any of the custom keys - BenQ EW3280U | User Manual - Page 38
keep all image details. (EW3280U)You are provided with a HDR Mode key ( to a preferred HDR setting easily. ) on the remote control to switch (EW2780U / EW2780Q)You are provided with a hot key to switch to a preferred HDR setting easily. 1. Make sure HDR content is available. See Working with HDR - BenQ EW3280U | User Manual - Page 39
to the desired one. See HDR Mode on page 49 for more information. EW3280U +'50RGH *DPH+'5 L &LQHPD+'5L 'LVSOD\+'5 2)) EW2780U / EW2780Q +'50RGH *DPH+'5 L &LQHPD+'5L +'5 2)) To enable B.I+ or HDR respectively, see Adjusting screen brightness automatically (Bright Intelligence Plus) on page 39 - BenQ EW3280U | User Manual - Page 40
HD, UHD, UHD 4K, Ultra HD, 2160p Supported resolution or modes (EW3280U / EW2780U) 3840 x 2160 @ 60 Hz (EW2780Q) 2560 x 1440 @ 60 Hz Commonly used names cable (for models with USB-C™ inputs) Enabling HDR function If the instructions in Working with HDR technology on page 40 are followed and the - BenQ EW3280U | User Manual - Page 41
for non-HDR content. You can manually enable HDR-emulated mode by selecting Game HDRi, Cinema HDRi or Display HDR from HDR Mode. Content type HDR content Non-HDR content Availability of HDR Mode options OSD message Game HDRi Cinema HDRi Display HDR (EW3280U) HDR (EW2780U / EW2780Q) HDR: On OFF - BenQ EW3280U | User Manual - Page 42
2. Select one option from the list. See Scenario on page 51 for more information. EW3280U $XGLR6FHQDULR 323/LYH &LQHPD 'LDORJ9RFDO 5RFN3DUW\ *DPH Adjusting display mode To display images of aspect ratio other than 16:9 and size other than the panel size of your purchased model, you can - BenQ EW3280U | User Manual - Page 43
to FreeSync performance please refer to www.AMD.com. Working with Video Format Support technology Your monitor supports playback of 24P videos if they were originally produced at this frame rate. With Video Format Support technology the monitor displays such videos at the correct cadence without any - BenQ EW3280U | User Manual - Page 44
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press (Menu) to access the main menu. See 5-way controller and basic menu operations on page 35 for details. Available - BenQ EW3280U | User Manual - Page 45
. Item Function Input Use this to change the input to that appropriate to your video cable connection type. Range (EW3280U / EW2780U) •DP •USB-C •HDMI1 •HDMI2 (EW2780Q) •DP •HDMI1 •HDMI2 Navigating the main menu 45 - BenQ EW3280U | User Manual - Page 46
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, - BenQ EW3280U | User Manual - Page 47
Item Display Mode Function This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. Range The options under Display Mode will be different depending on the input signal sources. Overscan Depending on your selection of Color Mode, different - BenQ EW3280U | User Manual - Page 48
Color menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their - BenQ EW3280U | User Manual - Page 49
the contrast is enhanced. Display HDR (EW3280U) Enables HDR function for content complied with DisplayHDR™ standards (VESA certified). HDR Enables the standard HDR function. (EW2780U / EW2780Q) OFF Switches HDR mode off. Range Navigating the main menu 49 - BenQ EW3280U | User Manual - Page 50
Item Function Range Color Normal Temperature Allows video and still photographs to be viewed with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Reddish Applies a warm tint to the - BenQ EW3280U | User Manual - Page 51
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their - BenQ EW3280U | User Manual - Page 52
Item Volume Mute Function Range Rock / Party Enables 3D surrounding effect and beat booster. Adjusts the audio volume. 0 ~ 50 Mutes the audio input. • ON • OFF 52 Navigating the main menu - BenQ EW3280U | User Manual - Page 53
Eye Care menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, - BenQ EW3280U | User Manual - Page 54
Item Function Range Adjust by Duration The color temperature of the monitor changes as the usage • ON time increases to reduce possible eye strain. • OFF Eye Reminder Allows the built-in proximity sensor to detect your presence • OFF within the range of approximately 90 cm. If the sensor • - BenQ EW3280U | User Manual - Page 55
Custom Key menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, - BenQ EW3280U | User Manual - Page 56
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their - BenQ EW3280U | User Manual - Page 57
Item OSD Settings Language Display Time OSD Lock Function Range Sets the OSD menu language. The language options displayed on your OSD may differ from those shown on the right, depending on the product supplied in your region. • English • Français • Deutsch • Italiano • Español • Polski • Česky - BenQ EW3280U | User Manual - Page 58
Item DDC/CI Function Allows the monitor settings to be set through the software on the PC. Range • ON • OFF DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the - BenQ EW3280U | User Manual - Page 59
47 for details. The image is displaced in one direction. Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. Troubleshooting 59 - BenQ EW3280U | User Manual - Page 60
the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. • If the LED are connected to the monitor, the built-in speakers are automatically muted.) 60 Troubleshooting - BenQ EW3280U | User Manual - Page 61
monitor is in HDR-emulated mode. Refer to Working with HDR technology on page 40 to check if a supported player, content, and the certified cable are used. USB-C™ connection (models with USB-C™ ports) No video or • Check if the input source has been selected to USB-C from Input. Troubleshooting 61 - BenQ EW3280U | User Manual - Page 62
the OSD controls, press and hold any key on the rear of the monitor for 5 seconds. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. 62 Troubleshooting
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LCD Monitor
User Manual
Entertainment Monitor
|
EW Series