Asus Zenbook Pro 15 OLED UM5500 AMD Ryzen 5000 Series Users Manual - Page 89
When I play audio and video files, why can't I hear any sound, Why is my touchpad not working?
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4. My battery charge indicator does not light up. What's wrong? • Check whether the power adapter or battery pack is attached correctly. You may also disconnect the power adapter or battery pack, wait for a minute, then reconnect them again to the power outlet and Notebook PC. • If the problem still exists, contact your local ASUS service center for assistance. 5. Why is my touchpad not working? Press to enable your touchpad. 6. When I play audio and video files, why can't I hear any sound from my Notebook PC's audio speakers? You can try doing any of the following suggestions: • Press to turn up the speaker volume. • Check if your speakers were set to mute. • Check if a headphone jack is connected to your Notebook PC and remove it. Notebook PC E-Manual 89
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