Section |
Page |
2002 Buick Rendezvous Owner's Manual |
1 |
|
24 |
Captain s Chairs (If Equipped) |
26 |
Removing the Captain s Chairs |
27 |
Replacing the Captain s Chairs |
28 |
Stowable Seat (Option) |
30 |
Folding the Seatback |
30 |
Removing the Stowable Seat |
31 |
Replacing the Stowable Seat |
32 |
Safety Belts: They re for Everyone |
33 |
Why Safety Belts Work |
34 |
Here Are Questions Many People Ask About Safety Belts -- and the Answers |
37 |
How to Wear Safety Belts Properly |
38 |
Adults |
38 |
Driver Position |
38 |
Lap-Shoulder Belt |
38 |
Shoulder Belt Height Adjuster |
41 |
Safety Belt Use During Pregnancy |
47 |
Right Front Passenger Position |
48 |
Air Bag Systems |
49 |
How the Air Bag Systems Work |
51 |
Where are the air bags? |
51 |
When should an air bag inflate? |
54 |
What makes an air bag inflate? |
54 |
How does an air bag restrain? |
55 |
What will you see after an air bag inflates? |
55 |
Servicing Your Air Bag-Equipped Vehicle |
57 |
Center Passenger Position |
57 |
Lap-Shoulder Belt |
57 |
Rear Seat Passengers |
60 |
Rear Seat Outside Passenger Positions |
60 |
Lap-Shoulder Belt |
61 |
Rear Safety Belt Comfort Guides for Children and Small Adults |
64 |
Children |
68 |
Infants and Young Children |
68 |
Restraint Systems for Children |
71 |
Where to Put the Restraint |
74 |
Top Strap |
75 |
Lower Anchorages and Top Tethers for Children (LATCH System) |
79 |
Securing a Child Restraint Designed for the LATCH System |
81 |
Securing a Child Restraint in a Rear Outside Seat Position |
82 |
Securing a Child Restraint in the Center Rear Seat Position (Bench Seat) |
84 |
Securing a Child Restraint in the Right Front Seat Position |
86 |
Older Children |
89 |
Safety Belt Extender |
91 |
Checking Your Restraint Systems |
92 |
Replacing Restraint System Parts After a Crash |
92 |
Section 2 Features and Controls |
93 |
Windows |
94 |
Power Windows |
95 |
Express- Down Feature |
95 |
Passenger Window Lock Feature |
95 |
Keys |
96 |
Door Locks |
98 |
Power Door Locks |
99 |
Delayed Locking |
99 |
Automatic Door Lock/Unlock |
100 |
Rear Door Child Security Locks |
100 |
Canceling the Rear Door Child Security Locks |
101 |
Lockout Prevention |
101 |
Leaving Your Vehicle |
101 |
Remote Keyless Entry System (Option) |
101 |
Operation |
103 |
Remote Driver Door Unlock |
103 |
Remote All Door Lock |
103 |
Remote Liftgate Unlock |
103 |
Remote Lock Confirmation |
103 |
Remote Unlock Confirmation |
103 |
Remote Alarm |
104 |
Matching Transmitter(s) to Your Vehicle |
104 |
Battery Replacement |
104 |
Center Console Switchbank |
105 |
Vehicle Customization |
106 |
Entering Programming Mode |
106 |
Headlamp Exit Delay |
107 |
Programmable Modes |
107 |
Automatic Door Lock/Unlock |
108 |
Programmable Modes |
108 |
Delayed Locking |
110 |
Programmable Modes |
110 |
Remote Driver s Door Unlock |
111 |
Programmable Modes |
111 |
Remote Lock and Unlock Confirmation |
111 |
Programmable Modes |
112 |
Exiting Programming Mode |
113 |
Liftgate |
113 |
Liftgate Release |
114 |
Theft |
114 |
Key in the Ignition |
114 |
Parking at Night |
115 |
Parking Lots |
115 |
Content Theft-Deterrent (Option) |
115 |
Arming with the Power Lock Switch |
116 |
Arming with the Remote Keyless Entry Transmitter |
116 |
Disarming with the Remote Keyless Entry Transmitter |
117 |
Disarming with Your Key |
117 |
PASS-Key III |
117 |
New Vehicle Break-In |
120 |
Ignition Positions |
120 |
Retained Accessory Power (RAP) |
121 |
Starting Your Engine |
122 |
Engine Coolant Heater (If Equipped) |
123 |
To Use the Engine Coolant Heater |
124 |
Automatic Transaxle Operation |
124 |
Parking Brake |
129 |
Shifting Into PARK (P) |
130 |
Leaving Your Vehicle With the Engine Running |
131 |
Torque Lock |
132 |
Shifting Out of PARK (P) |
132 |
Parking Over Things That Burn |
133 |
Engine Exhaust |
133 |
Running Your Engine While You re Parked |
134 |
Horn |
134 |
Tilt Wheel |
135 |
Turn Signal/Multifunction Lever |
135 |
Turn and Lane-Change Signals |
136 |
Turn Signal On Chime |
136 |
Headlamp High/Low-Beam Changer |
137 |
Flash-to-Pass |
137 |
Windshield Wipers |
137 |
Windshield Washer |
138 |
Rear Window Washer/Wiper (If Equipped) |
138 |
Cruise Control (Option) |
139 |
Setting Cruise Control |
139 |
Resuming a Set Speed |
140 |
Increasing Speed While Using Cruise Control |
140 |
Reducing Speed While Using Cruise Control |
141 |
Passing Another Vehicle While Using Cruise Control |
141 |
Using Cruise Control on Hills |
141 |
Ending Cruise Control |
141 |
Erasing Cruise Speed Memory |
141 |
Exterior Lamps |
142 |
Automatic Headlamp Control |
142 |
Lamps on Reminder |
143 |
Daytime Running Lamps |
143 |
Fog Lamps |
144 |
Interior Lamps |
144 |
Instrument Panel Brightness Control |
144 |
Interior Lamps Control |
145 |
Illuminated Entry |
145 |
Delayed Lighting |
145 |
Exit Lighting |
146 |
Perimeter Lighting |
146 |
Headlamp Exit Delay |
147 |
Front Reading Lamps |
147 |
Rear Reading Lamps |
147 |
Cargo Lamp/Reading Lamp |
148 |
Battery Saver |
148 |
Mirrors |
148 |
Inside Day/Night Rearview Mirror |
148 |
Electrochromic Automatic Dimming Rearview Mirror (If Equipped) |
149 |
Power Outside Rearview Mirrors |
149 |
Convex Outside Mirror |
150 |
Heated Outside Rearview Mirrors (If Equipped) |
150 |
Parallel Park Assist Mirror (If Equipped) |
150 |
Storage Compartments |
151 |
Glove Box |
151 |
Overhead Consoles (If Equipped) |
151 |
Garage Door Opener Compartment |
152 |
Storage Compartment (If Equipped) |
153 |
Sunglass Storage Compartment |
153 |
Floor Console Storage |
153 |
Front Armrest Storage Compartment |
153 |
Cell Phone Storage Compartment |
154 |
Cupholders |
154 |
Rear Convenience Net |
154 |
Rear Convenience Center (Option) |
155 |
Removing the Extended Rear Convenience Center |
155 |
Replacing the Extended Rear Convenience Center |
156 |
Removing the Rear Convenience Center When the Vehicle has the Third Row Stowable Seat |
157 |
Replacing the Rear Convenience Center When the Vehicle has the Third Row Stowable Seat |
157 |
Roof Rack System (Option) |
158 |
Ashtray and Cigarette Lighter |
161 |
Sun Visors |
161 |
Lighted Visor Vanity Mirrors |
161 |
Accessory Inflator System (Option) |
162 |
Accessory Power Outlets |
163 |
OnStar System (Option) |
164 |
Safety and Security Services |
165 |
Premium Services (Includes Safety and Security Services) |
166 |
OnStar System Limitations |
167 |
Sunroof (Option) |
168 |
HomeLink Transmitter (Option) |
169 |
Programming the HomeLink Transmitter |
169 |
Training a Garage Door Opener with a Rolling Code Feature (If Equipped) |
170 |
Canadian Programming |
171 |
Operating the HomeLink Transmitter |
171 |
Erasing Channels |
171 |
Resetting Defaults |
171 |
Accessories |
171 |
Your Information System -- The Instrument Panel |
172 |
Instrument Panel Cluster |
174 |
Speedometer and Tamper Resistant Odometer |
175 |
Trip Odometers |
175 |
Retro-Active Reset |
176 |
Tachometer |
176 |
Warning Lights, Gages, Messages and Indicators |
177 |
Safety Belt Reminder Light |
177 |
Air Bag Readiness Light |
178 |
Brake System Warning Light |
179 |
Anti-Lock Brake System Warning Light |
180 |
Traction Control System Warning Light (If Equipped) |
180 |
Engine Coolant Temperature Gage |
181 |
Malfunction Indicator Lamp (Service Engine Soon Light in the United States or Check Engine Light in Canada) |
182 |
If the Light Is Flashing |
184 |
If the Light Is On Steady |
184 |
Emissions Inspection and Maintenance Programs |
185 |
Fuel Gage |
186 |
Message Center |
187 |
Charging System Indicator Message |
187 |
Service Traction System Warning Message (Option) |
187 |
Traction Active Message (Option) |
188 |
Engine Coolant Temperature Warning Message |
188 |
Low Oil Pressure Message |
189 |
Low Engine Oil Level Message |
190 |
Change Engine Oil Message |
190 |
Door Ajar Warning Message |
191 |
Rear Hatch Ajar Warning Message |
191 |
PASS-Key III Security Message |
192 |
Low Fuel Warning Message |
192 |
Low Brake Fluid Warning Message |
193 |
Low Washer Fluid Warning Message |
193 |
Service Vehicle Soon Message |
194 |
AWD Disable Warning Message (Option) |
194 |
Program Mode Message |
195 |
Key Fob Battery Low Warning Message |
195 |
Park Lamp Warning Message |
196 |
Highbeam Out Warning Message |
196 |
Low Tire Pressure Message (If Equipped) |
197 |
Driver Information Center (DIC) (If Equipped) |
197 |
Driver Information Center (DIC) Messages |
198 |
Compass Variance |
200 |
Automatic Compass Calibration |
200 |
Manual Compass Calibration |
200 |
Driver Information Center (DIC) Vehicle Customization |
201 |
Entering Programming Mode |
202 |
Headlamp Exit Delay |
203 |
Interior Lighting Delay |
204 |
Interior Lighting On |
205 |
Auto Door Lock |
206 |
Auto Door Unlock |
206 |
Delayed Locking |
208 |
Remote Door Unlock |
209 |
Unlock Feedback |
210 |
Lock Feedback |
211 |
Seat Recall |
212 |
Tilt Mirror |
213 |
Exiting Programming Mode |
213 |
Head-Up Display (HUD) (Option) |
214 |
Rear Parking Assist (RPA) (Option) |
217 |
How the System Works |
218 |
When the System Does Not Seem to Work Properly |
219 |
Section 3 Comfort Controls and Audio Systems |
220 |
Comfort Controls |
221 |
Dual Manual Comfort Control |
221 |
Fan Knob |
221 |
Temperature Knob |
221 |
Mode Knob |
221 |
Mode Buttons |
222 |
Air Conditioning |
222 |
Heating |
223 |
Defogging and Defrosting |
223 |
Dual Automatic ComforTemp Climate Control (If Equipped) |
224 |
Automatic Control |
224 |
Driver s Temperature Control |
224 |
Passenger s Temperature Control |
225 |
Manual Control |
225 |
Mode Button |
225 |
Mode Buttons |
226 |
Air Conditioning |
226 |
Heating |
227 |
Defogging and Defrosting |
227 |
Rear Window Defogger |
228 |
Ventilation System |
229 |
Ventilation Tips |
229 |
Audio Systems |
230 |
Setting the Clock |
230 |
AM-FM Stereo with Compact Disc Player with Automatic Tone Control and Radio Data Systems (RDS) |
230 |
Playing the Radio |
230 |
Finding a Station |
231 |
Setting Preset Stations |
231 |
Setting the Tone (Bass/Treble) |
232 |
Adjusting the Speakers (Balance/Fade) |
232 |
Using RDS |
234 |
Finding a PTY Station |
234 |
Setting PTY Preset Stations |
235 |
RDS Messages |
235 |
Radio Messages |
236 |
Playing a Compact Disc |
236 |
Compact Disc Errors |
237 |
AM-FM Stereo with Cassette Tape and Compact Disc Player with Automatic Tone Control and Radio Data Systems (RDS) (If Equipped) |
238 |
Playing the Radio |
238 |
Finding a Station |
238 |
Setting Preset Stations |
239 |
Setting the Tone (Bass/Treble) |
239 |
Adjusting the Speakers (Balance/Fade) |
240 |
Using RDS |
241 |
Finding a PTY Station |
242 |
Setting PTY Preset Stations |
242 |
RDS Messages |
243 |
Radio Messages |
243 |
Playing a Cassette Tape |
244 |
Cassette Tape Messages |
245 |
Playing a Compact Disc |
245 |
Compact Disc Errors |
246 |
AM- FM Stereo with Six- Disc Compact Disc Player with Programmable Equalization and Radio Data System (RDS) (If Equipped) |
247 |
Playing the Radio |
247 |
Finding a Station |
247 |
Setting Preset Stations |
248 |
Setting the Tone (Bass/Treble) |
248 |
Adjusting the Speakers (Balance/Fade) |
249 |
Using RDS |
250 |
Finding a PTY Station |
250 |
Setting PTY Preset Stations |
251 |
RDS Messages |
251 |
Playing a Compact Disc |
252 |
Playing a Specific Loaded Compact Disc |
253 |
Using Song List Mode |
255 |
Compact Disc Messages |
257 |
Theft-Deterrent Feature |
257 |
Audio Steering Wheel Controls (If Equipped) |
258 |
Understanding Radio Reception |
259 |
AM |
259 |
FM Stereo |
259 |
Tips About Your Audio System |
259 |
Care of Your Cassette Tape Player |
260 |
Care of Your Compact Discs |
261 |
Care of Your Compact Disc Player |
261 |
Integrated Windshield Antenna |
261 |
Section 4 Your Driving and the Road |
262 |
Your Driving, the Road and Your Vehicle |
263 |
Driver Behavior |
263 |
Driving Environment |
264 |
Vehicle Design |
264 |
Defensive Driving |
264 |
Drunken Driving |
265 |
Control of a Vehicle |
268 |
Braking |
268 |
Anti-Lock Brake System (ABS) |
269 |
Using Anti-Lock |
271 |
Braking in Emergencies |
271 |
Traction Control System (If Equipped) |
271 |
All-Wheel Drive (AWD) System (Option) |
273 |
Steering |
273 |
Power Steering |
273 |
Steering Tips |
273 |
Driving on Curves |
273 |
Steering in Emergencies |
274 |
Off-Road Recovery |
275 |
Passing |
276 |
Loss of Control |
277 |
Skidding |
277 |
Driving at Night |
278 |
Driving in Rain and on Wet Roads |
280 |
Hydroplaning |
281 |
Driving Through Deep Standing Water |
282 |
Driving Through Flowing Water |
282 |
Some Other Rainy Weather Tips |
282 |
City Driving |
283 |
Freeway Driving |
284 |
Before Leaving on a Long Trip |
285 |
Highway Hypnosis |
286 |
Hill and Mountain Roads |
287 |
Winter Driving |
289 |
Driving on Snow or Ice |
290 |
If You re Caught in a Blizzard |
291 |
Recreational Vehicle Towing |
293 |
Dinghy Towing |
294 |
Dolly Towing |
294 |
Loading Your Vehicle |
295 |
Electronic Level Control (Option) |
297 |
Towing a Trailer |
297 |
If You Do Decide To Pull A Trailer |
299 |
Weight of the Trailer |
299 |
Weight of the Trailer Tongue |
300 |
Total Weight on Your Vehicle s Tires |
301 |
Hitches |
301 |
Safety Chains |
301 |
Trailer Brakes |
301 |
Driving with a Trailer |
302 |
Following Distance |
303 |
Passing |
303 |
Backing Up |
303 |
Making Turns |
303 |
Turn Signals When Towing a Trailer |
304 |
Driving On Grades |
304 |
Parking on Hills |
304 |
When You Are Ready to Leave After Parking on a Hill |
305 |
Maintenance When Trailer Towing |
305 |
Section 5 Problems on the Road |
306 |
Hazard Warning Flashers |
307 |
Other Warning Devices |
307 |
Jump Starting |
308 |
Towing Your Vehicle |
314 |
Engine Overheating |
314 |
Overheated Engine Protection Operating Mode |
314 |
If Steam Is Coming From Your Engine |
315 |
If No Steam Is Coming From Your Engine |
316 |
Cooling System |
317 |
How to Add Coolant to the Coolant Recovery Tank |
319 |
How to Add Coolant to the Radiator |
321 |
If a Tire Goes Flat |
324 |
Changing a Flat Tire |
325 |
Removing the Spare Tire and Tools |
326 |
Removing the Spare Tire (Vehicles without the Rear Convenience/ Cargo Tray) |
327 |
Removing the Spare Tire (Vehicles with the Rear Convenience/ Cargo Tray) (Optional) |
329 |
Secondary Latch System |
331 |
Removing the Flat Tire and Installing the Spare Tire |
334 |
Storing a Flat or Spare Tire and Tools |
338 |
Storing the Flat Tire (Vehicles without the Stowable Seat and without the Rear Convenience/ Cargo Tray) |
341 |
Storing the Flat Tire (Vehicles with the Rear Convenience/ Cargo Tray) (Option) |
342 |
Storing the Flat Tire (Vehicles with the Stowable Seat) (Option) |
343 |
Storing the Flat Tire with the Stowable Seatback Folded Flat |
344 |
Compact Spare Tire |
345 |
All-Wheel Drive (Option) |
346 |
If You re Stuck: In Sand, Mud, Ice or Snow |
346 |
Rocking Your Vehicle To Get It Out |
347 |
Section 6 Service and Appearance Care |
348 |
Service |
349 |
Doing Your Own Service Work |
349 |
Adding Equipment to the Outside of Your Vehicle |
350 |
Fuel |
350 |
Gasoline Octane |
350 |
Gasoline Specifications |
351 |
California Fuel |
351 |
Additives |
352 |
Fuels in Foreign Countries |
352 |
Filling Your Tank |
353 |
Filling a Portable Fuel Container |
355 |
Checking Things Under the Hood |
355 |
Hood Release |
356 |
Engine Compartment Overview |
357 |
Engine Oil |
358 |
Checking Engine Oil |
358 |
When to Add Engine Oil |
359 |
What Kind of Engine Oil to Use |
360 |
Engine Oil Additives |
361 |
When to Change Engine Oil (GM Oil Life System) |
361 |
How to Reset the Change Engine Oil Message |
362 |
What to Do with Used Oil |
362 |
Engine Air Cleaner/Filter |
363 |
Passenger Compartment Air Filter (If Equipped) |
364 |
Automatic Transaxle Fluid |
366 |
When to Check and Change |
366 |
How to Check |
367 |
Checking the Fluid Level |
367 |
How to Add Fluid |
369 |
All-Wheel Drive (Option) |
370 |
Transfer Case (Power Transfer Unit) |
370 |
When to Check Lubricant |
370 |
How to Check Lubricant |
370 |
What to Use |
370 |
Carrier Assembly-Differential (Rear Drive Module) |
371 |
When to Check and Change Lubricant |
371 |
How to Check Lubricant |
371 |
What to Use |
371 |
Engine Coolant |
372 |
What to Use |
373 |
Checking Coolant |
374 |
Adding Coolant |
374 |
Radiator Pressure Cap |
375 |
Power Steering Fluid |
375 |
When to Check Power Steering Fluid |
376 |
How to Check Power Steering Fluid |
376 |
What to Use |
376 |
Windshield Washer Fluid |
376 |
What to Use |
376 |
Adding Washer Fluid |
377 |
Brakes |
378 |
Brake Fluid |
378 |
What to Add |
379 |
Brake Wear |
380 |
Brake Pedal Travel |
381 |
Brake Adjustment |
381 |
Replacing Brake System Parts |
381 |
Battery |
381 |
Vehicle Storage |
382 |
Bulb Replacement |
382 |
Halogen Bulbs |
382 |
Headlamps |
383 |
Front Turn Signal/ Parking/ Sidemarker Lamps |
385 |
Taillamps and Back-Up Lamps (Liftgate Mounted) |
385 |
Outboard Taillamps, Brake Lamps and Turn Signals |
386 |
Windshield Wiper Blade Replacement |
386 |
Tires |
388 |
Inflation -- Tire Pressure |
389 |
When to Check |
389 |
How to Check |
389 |
Check Tire Pressure System (If Equipped) |
390 |
Tire Inspection and Rotation |
391 |
When It s Time for New Tires |
393 |
Buying New Tires |
393 |
Uniform Tire Quality Grading |
394 |
Treadwear |
395 |
Traction -- AA, A, B, C |
395 |
Temperature -- A, B, C |
395 |
Wheel Alignment and Tire Balance |
396 |
Wheel Replacement |
396 |
Used Replacement Wheels |
397 |
Tire Chains |
397 |
Appearance Care |
398 |
Cleaning the Inside of Your Vehicle |
399 |
Cleaning of Fabric/Carpet |
399 |
Using Cleaner on Fabric |
399 |
Special Fabric Cleaning Problems |
399 |
Cleaning Vinyl |
400 |
Cleaning Leather |
400 |
Cleaning the Top of the Instrument Panel |
400 |
Cleaning Interior Plastic Components |
401 |
Care of Safety Belts |
401 |
Cleaning Glass Surfaces |
401 |
Cleaning the Outside of the Windshield, Backglass and Wiper Blades |
402 |
Weatherstrips |
402 |
Cleaning the Outside of Your Vehicle |
402 |
Washing Your Vehicle |
402 |
Cleaning Exterior Lamps/Lenses |
403 |
Finish Care |
403 |
Cleaning Aluminum or Chrome- Plated Wheels (If Equipped) |
404 |
Cleaning Tires |
404 |
Sheet Metal Damage |
404 |
Finish Damage |
405 |
Underbody Maintenance |
405 |
Chemical Paint Spotting |
405 |
GM Vehicle Care/Appearance Materials |
406 |
Vehicle Identification Number (VIN) |
407 |
Engine Identification |
407 |
Service Parts Identification Label |
407 |
Electrical System |
408 |
Add-On Electrical Equipment |
408 |
Headlamp Wiring |
408 |
Windshield Wipers |
408 |
Power Windows and Other Power Options |
408 |
Fuses and Circuit Breakers |
409 |
Floor Console Fuse Block |
409 |
Underhood Fuse Block |
411 |
Replacement Bulbs |
415 |
Capacities and Specifications |
415 |
Engine Specifications |
416 |
Normal Maintenance Replacement Parts |
416 |
Section 7 Maintenance Schedule |
417 |
Introduction |
418 |
Your Vehicle and the Environment |
418 |
Maintenance Requirements |
418 |
How This Section is Organized |
419 |
Part A: Scheduled Maintenance Services |
420 |
Using Your Maintenance Schedule |
420 |
Scheduled Maintenance |
421 |
Footnotes |
421 |
Scheduled Maintenance |
422 |
Engine Oil and Chassis Lubrication Scheduled Maintenance |
422 |
Scheduled Maintenance |
423 |
Scheduled Maintenance |
425 |
Part B: Owner Checks and Services |
432 |
At Each Fuel Fill |
432 |
Engine Oil Level Check |
432 |
Engine Coolant Level Check |
432 |
Windshield Washer Fluid Level Check |
432 |
At Least Once a Month |
432 |
Tire Inflation Check |
432 |
Cassette Deck Service |
432 |
At Least Twice a Year |
433 |
Restraint System Check |
433 |
Wiper Blade Check |
433 |
Spare Tire Check |
433 |
Weatherstrip Lubrication |
433 |
Automatic Transaxle Check |
433 |
At Least Once a Year |
434 |
Key Lock Cylinders Service |
434 |
Body Lubrication Service |
434 |
Starter Switch Check |
434 |
Automatic Transaxle Shift Lock Control System Check |
435 |
Ignition Transaxle Lock Check |
435 |
Parking Brake and Automatic Transaxle PARK (P) Mechanism Check |
436 |
Underbody Flushing Service |
436 |
Part C: Periodic Maintenance Inspections |
437 |
Steering, Suspension and Front Drive Axle Boot and Seal Inspection |
437 |
Exhaust System Inspection |
437 |
Fuel System Inspection |
437 |
Engine Cooling System Inspection |
437 |
Throttle System Inspection |
438 |
Transfer Case (Power Transfer Unit) and Carrier Assembly - Differential (Rear Drive Module) All- Wheel Drive Inspection |
438 |
Brake System Inspection |
438 |
Part D: Recommended Fluids and Lubricants |
439 |
Part E: Maintenance Record |
441 |
Section 8 Customer Assistance Information |
443 |
Customer Satisfaction Procedure |
444 |
Customer Assistance for Text Telephone (TTY) Users |
446 |
Customer Assistance Offices |
446 |
United States |
446 |
Canada |
447 |
All Overseas Locations |
447 |
Mexico, Central America and Caribbean Islands/ Countries (Except Puerto Rico and U. S. Virgin Islands) |
447 |
GM Mobility Program for Persons with Disabilities |
447 |
Roadside Assistance |
448 |
Canadian Roadside Assistance |
449 |
Courtesy Transportation |
450 |
Plan Ahead When Possible |
450 |
Transportation Options |
450 |
Shuttle Service |
450 |
Public Transportation or Fuel Reimbursement |
451 |
Courtesy Rental Vehicle |
451 |
Additional Program Information |
451 |
Warranty Information |
452 |
REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT |
452 |
REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT |
453 |