Vtech VCS754 User Manual - Rev 4

Vtech VCS754 Manual

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  • Vtech VCS754 | User Manual - Rev 4 - Page 1
    ErisStation®TM SWIPirCeolensfesrCenocnefPehreonecewiSthysWteirmeless Mics User's manual b u s i n e s s p h o n e s .v t e c h . c o m BC Model: VCS754
  • Vtech VCS754 | User Manual - Rev 4 - Page 2
    and operate your new VTech product. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature-rich VTech product. For support, shopping, and everything new at VTech, visit our website at businessphones.vtech.com. ErisStation® is a registered
  • Vtech VCS754 | User Manual - Rev 4 - Page 3
    When using your ErisStation Conference Phone with Wireless Mics, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on
  • Vtech VCS754 | User Manual - Rev 4 - Page 4
    . Dispose of used battery according to the information in The RBRC® seal. 25. Use only the adapter included with this product. Incorrect adapter polarity or voltage can seriously damage the product. Base unit power adapter: Input 100-240V AC 50/60Hz; Output: 9V DC 1500mA. SAVE THESE INSTRUCTIONS iii
  • Vtech VCS754 | User Manual - Rev 4 - Page 5
    1 About ErisStation Conference Phone with Wireless Mics 1 Parts checklist 1 Getting Started 2 Connect base unit 2 Install the wireless mic battery 3 Before Settings 43 User Preferences 45 Speed Dial 47 Directory 48 User Password 51 Appendix 52 Battery 52 Troubleshooting 53 Finding the
  • Vtech VCS754 | User Manual - Rev 4 - Page 6
    of contents About wireless mics 58 Maintenance 59 FCC, ACTA and IC regulations 60 The RBRC® seal 61 California Energy Commission battery charging testing instructions 62 For C-ETL compliance only....... 62 Mesures de sécurité importantes 62 Limited warranty 65 Technical specifications 67
  • Vtech VCS754 | User Manual - Rev 4 - Page 7
    Model: VCS754 User's manual SIP Conference Phone with Wireless Mics Quick Start Guide b u s i n e s s p h o n e s .v t e c h . c o m Model: VCS754 Quick start guide Base unit Wireless mic ×4 Battery ×4  L i-ion Polymer batteries. Battery door ×4 (x4) (x4) Power adapter Quick start guide
  • Vtech VCS754 | User Manual - Rev 4 - Page 8
    that your IP PBX phone service has been ordered and configured for your location. For more information about installation options and phone setup, see the VCS754 Administrator and Provisioning Manual, available at businessphones.vtech.com. • When the base unit is powered up, the status indicators
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    Getting Started Install the wireless mic battery 1. Plug the battery connector securely into the socket inside the battery compartment. Insert the battery (with the label THIS SIDE UP facing up) into the battery compartment. 2. Slide the battery door until it clicks into place. 3. Place the wireless
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    , see the VCS754 Administrator and Provisioning Guide, available at businessphones.vtech.com. • Consult your service provider if you require additional user accounts or if you suspect a service disruption is at fault. Operating range This conference phone operates with the maximum power allowed by
  • Vtech VCS754 | User Manual - Rev 4 - Page 11
    Getting Started Base unit overview (front) na b m c d l e k j f g h i 1. Speaker 2. LCD screen 3. Status indicator • Indicates the system status. See also Status indicators overview on page 9. 4. MENU / SELECT • Press to show the menu. • Press to select an item, or save an entry or
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    Getting Started 6. • Press to make, answer, or end a call. 7. Dial pad keys • Press to enter numbers or characters. • While editing names, press to add a space. 8. Front microphone 9. MUTE ALL • During a call, press to mute or end mute all microphones in the system. 10. / • Press to adjust the
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    Getting Started Base unit overview (rear) a c d b 1. Status indicator •• Indicates the system status. See also Status indicators overview on page 9. 2. Rear microphone 3. USB port • For connecting a PC to use the PC speakerphone feature. See page 21. 4. Adapter jack 7
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    •• Indicates the system status. See Status indicators overview on page 9. 3. MUTE ALL •• During a call, press to mute or end mute all microphones in the system. 4. Battery door 5. Charging contacts 8
  • Vtech VCS754 | User Manual - Rev 4 - Page 15
    incoming call. • Flash yellow. Status indicator on the wireless mic Power up • Orange for about two seconds. On the cradle • Orange when the wireless mic is in idle mode or without a battery. • Flashes orange when the wireless mic's battery is low. • Flashes green when there is an incoming call
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    The Idle screen appears after the phone is connected and configured for your SIP PBX service. The Idle screen indicates that you a call, the phone will use this line. Note: Line appears only if more than one SIP account is registered to your phone. • PC SPK to use the VCS754 as a speakerphone for
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    Getting Started Using the phone menu 1. Press MENU to show the main menu. 2. Press q or 3. User settings (see page 34) 4. Admin settings (Available only to your system administrator. For more information, see the VCS754 Administrator and Provisioning Guide, available from businessphones.vtech.com.)
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    Conference phone operation Making calls You can make a call at any time by pressing , and then dialing a number. When the phone is in idle mode or has calls on hold, you can make a call by pre-dialing a phone number and then pressing or Dial to call the number. To make a call: 1. Press . You hear a
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    Conference phone operation When the call is answered, the active call screen appears. Note that the default active call screen soft keys are shown above. Your phone's soft keys are programmable and may differ from what is shown here. Use a wireless mic during a call 1. During a call, lift a
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    history. Putting a call on hold Use this feature to hold one call while you access another. The phone also puts calls on hold automatically when you answer another call, transfer a call, or create a conference. To put a call on hold: During a call, press HOLD on the base unit. The On hold screen
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    Conference phone operation Forwarding calls You can forward an manual forwarding process if it takes effect first. For example, your phone may be set to forward calls to voicemail after a call rings for 10 seconds, before you can reach the phone to forward the call yourself. If you have problems
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    Conference phone operation 3. Select the Call History folder or Directory you want to access. 4. If necessary, press  or  until Dial appears and then press Dial . The Call Forwarded screen appears. Your phone is automatically put on hold and the transfer setup screen appears. 2. Dial the number to
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    Conference phone operation To cancel the transfer, press: • Cancel on the transfer setup screen. The active call 1. During a call, press Transfer . The call is automatically put on hold and the transfer setup screen appears. 2. Press Blind . 3. Dial the number to which you want to transfer the call
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    Conference phone operation Making a conference call You can hold a conference call between yourself and two other callers. To make a conference call: 1. During a call, press Conf . The call is automatically put on hold and the conference setup screen appears. 2. Dial the second number for the other
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    and second calls and return your phone to idle mode. Setting up a Network Conference A Network Conference is hosted by your service provider and allows multiple parties to join a conference. A Network Conference works in a similar way to the regular conference described above, except that the Split
  • Vtech VCS754 | User Manual - Rev 4 - Page 26
    Conference phone operation To view the Message menu: 1. When the phone is idle, press Menu. 2. With Features highlighted, press SELECT. 3. On the Features menu, press q to highlight Message, and then press SELECT. The Message menu appears. 4.
  • Vtech VCS754 | User Manual - Rev 4 - Page 27
    it back onto the charging cradle. Using the conference phone as a PC speakerphone To use the conference phone as a speakerphone for your PC-based voice calls, connect the VCS754 to your PC with the supplied USB cable. The cable connects to the VCS754 USB port shown on page 7. After connecting the
  • Vtech VCS754 | User Manual - Rev 4 - Page 28
    calls, use the Directory, access your messages, view the Call History, and manage your speed dial numbers. To access the Features menu: 1. When the phone is idle, press MENU. The Main Menu appears. 2. If necessary, press p or q to highlight Features, and then press SELECT. The Features menu appears
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    the missed call alert screen. Enables or disables incoming call alerts while you are on another call. To use the Call menu: 1. When the phone is idle, press MENU. 2. If necessary, press p or q to highlight Features, and then press SELECT. 3. If necessary, press p or q to highlight Call, and then
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    Phone Features To set Do Not Disturb: 1. From the Call menu, if necessary, press p or q to highlight Do Not Disturb. 2. Press SELECT. 3. On the Do Not
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    Phone Features 7. Press q. 8. Enter the number to which you would like to forward calls. 9. (If you selected Call forward no ans earlier) Press q. 10. (If you
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    Phone Features To enable missed call alerts: 1. From the Call menu, press q to highlight Missed call alert. 2. Press SELECT. The Missed call alert menu appears. 3. Press t
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    select a ringtone for that contact. Later, you can edit entries if their contact information changes. To view the local directory: 1. When the phone is idle, press MENU. 2. With Features highlighted, press SELECT. 3. Press q to highlight Directory, and then press SELECT. The Directory screen appears
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    appears, press or Dial . Note: If you view a directory entry when the phone is in dial mode, press Dial to dial the number. You can use this making a call, forwarding a call, transferring a call, and setting up a conference call. To add a directory entry: 1. When viewing a directory entry, press
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    Phone Features To search directory entries: 1. From the Local or Blacklist directory, press t name search. Press 2 once for A, or three times for C, for example. 6. Press Search . The phone searches for the first name or last name beginning with the letter you entered. The first entry found appears.
  • Vtech VCS754 | User Manual - Rev 4 - Page 36
    answered, forwarded or rejected • Dialed calls-all outgoing calls. You can use this as a redial list. To view the call history: 1. When the phone is idle, press MENU. 2. If necessary, press p or q to highlight Features, then press SELECT. 3. Press p or q to highlight Call history, then press SELECT
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    before pressing Dial . Note: If you view a call history entry when the phone is in dial mode, press the Dial soft key to dial the number. You making a call, forwarding a call, transferring a call, and setting up a conference call. To add a call history entry to the directory: 1. While viewing the
  • Vtech VCS754 | User Manual - Rev 4 - Page 38
    also enter speed dial numbers using the WebUI. See Speed Dial on page 47. Entering speed dial numbers To add a speed dial entry: 1. When the phone is idle, press Menu. 2. With Features highlighted, press SELECT. 3. Press q to highlight Speed dial, and then press SELECT. The Speed dial menu appears
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    entry. 8. When you have entered the desired information, press Save . Sending a Multicast Page Your phone supports multicast paging. You can send a page to a paging zone that has been set up by your system administrator. An incoming page may interrupt any active calls you are on, depending on how
  • Vtech VCS754 | User Manual - Rev 4 - Page 40
    settings) on the dial pad. The User settings menu appears. The user settings are: Setting 1. Preferences 2. Display 3. Audio 4. Wireless microphone Options Language Date & Time (Clock time, Clock date, Time zone, DST, NTP server, Set manually) Restart phone Contrast (Level 1-7) Backlight ON (Off
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    Preferences Use the Preferences menu to set the language, date and time formats, and restart the phone. To use the Preferences menu: 1. From the User Settings menu, ensure that Preferences is highlighted, and then press SELECT. The Preferences menu appears. 2. Press p or q to highlight the desired
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    : If the NTP server is disabled, you must manually set the time and date. This setting is valid only if the system administrator has already configured the Network Time settings. For more information, see the VCS754 Administrator and Provisioning Guide, available from businessphones.vtech.com. 36
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    screen appears. To restart the phone, press Yes . To return to the Preferences menu, press No . Display Use the Display menu to set screen appearance and backlight behavior. To use the Display menu: 1. Press MENU, then select User settings, or press 3. The User settings menu appears. 2. Press p or
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    . 2. Press t or u to select Off, Low, Medium, or High (High is the default setting). 3. Press Save . To set the backlight level that applies when the phone is idle: 1. From the Display menu, press q to highlight Backlight idle. 2. Press t or u to select Off, Low, Medium, or High (Off is the default
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    ten ringer tones, and turn key tones on and off. Note: To adjust the ringer volume, press the / keys while the phone is idle. To use the Audio menu: From the User Settings menu, press q to highlight Audio, and then press SELECT. The Audio menu appears. To select different ringer tones for
  • Vtech VCS754 | User Manual - Rev 4 - Page 46
    are pre-registered. If you need to purchase replacement wireless mics (model VCS754-WM), visit our website at businessphones.vtech.com or call 1-888-370-2006. You should register your new wireless mics to the base unit following the instructions in the VCS754-WM wireless mic Quick Start Guide. 40
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    User Interface (WebUI) that resides on the conference phone. After you log on to the WebUI, you can configure the following features: • Call Settings (See page 43) • User . You can click numbers that have hyperlinks to dial them.) • User Password (See page 51) The WebUI also has a Status page, where
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    , and firmware version. • Account Status information about your SIP account registration. • Network information regarding your phone's network address and network connection. The Status page has no settings that you can change. You may need some of the status information for troubleshooting purposes
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    in the WebUI header, and then click Call Settings in the sidebar. You can configure call settings for each account that is available to your phone. Click Account 1, Account 2, and so on to select the call settings page for the desired account. Call Settings include Do Not Disturb and Call Forward
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    WebUI Call Forward Settings Setting Description Enable Call Forward Select to enable call forwarding for all calls on that account. Always Target Number Enter a number to which all calls will be forwarded. Enable Call Forward Select to enable call forwarding for calls when you are on another
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    settings on this page, click Save to save them. General User Settings Setting Description Range WebUI Language Sets the language that appears on the WebUI. Any language supported by your phone. For example, English, French, Spanish, etc. Phone Language Sets the language that appears on your
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    WebUI User Preferences (continued) Call Hold Reminder Settings Setting Enable Call Hold Reminder Tone Tone Interval (secs) Description Enables or disables the call hold reminder tone. Sets
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    exceed the width of the soft key will end with ... when they appear on the phone. 2. Enter a value that the Program Dial key will dial. 3. Select an account will be dialed out. You can also add speed dial entries using the phone. The Speed dial list is accessed through the Features menu. See page 32
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    's local directory or import a local directory file. The export function lets you back up your contacts to your computer. Phone numbers appear as links. If your service provider's click to dial feature is enabled, you can dial a number by clicking its link. The Local Directory lists entries across
  • Vtech VCS754 | User Manual - Rev 4 - Page 55
    WebUI Local Directory Click To... Sort the list by last name. Edit information for an entry. View the last page of entries. View the next page of entries. Delete selected entries from the directory. Click Select All to select every entry on the page you are viewing. Add a new directory entry.
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    files are .xml files containing contacts and contact information. For more information about creating or editing a directory file, consult your system administrator. To import a local directory file: 1. Click Choose File. 2. In the file window that opens, navigate to the directory file. 3. Click the
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    User Password On the User Password page, you can change the password you use to log on to the WebUI. By changing your password from the default password ("user") you can prevent others from logging on to the WebUI remotely and changing your settings. To view the User Password page, click Servicing
  • Vtech VCS754 | User Manual - Rev 4 - Page 58
    provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. • Observe proper polarity orientation between the battery and metallic contacts. • To prevent fire or shock hazard, do not expose this product to water or
  • Vtech VCS754 | User Manual - Rev 4 - Page 59
    Info, and then press SELECT. 4. On the Product Info screen, press q until Firmware Ver. appears. My ErisStation Conference Phone with Wireless Mics does not work at all. After powering up the base unit with a correct setup (page 2), the LCD display will show the display name and account number
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    the same problem, the problem is in the wiring or IP PBX service. Contact your service provider (charges may apply) or system administrator. • Other electronic products such as HAM radios and other DECT phones can cause interference with your conference phone. Try installing your conference phone as
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    than 3 feet. • Reset the base unit. Unplug the AC power cord from the wall outlet. Wait for approximately 15 seconds, and then plug it back in. Allow at least one minute for the wireless mic and base unit to synchronize. • If your have more than one ErisStation Conference Phone with Wireless Mics in
  • Vtech VCS754 | User Manual - Rev 4 - Page 62
    your conference phone. Try installing your conference phone as far away as possible from these types of electronic devices. • If your telephone is plugged into a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn't solve the problem
  • Vtech VCS754 | User Manual - Rev 4 - Page 63
    Troubleshooting I have accidentally set my LCD language to Spanish or French, and I listed): 1. Disconnect the power to the base unit. 2. Remove the battery from the wireless mics. 3. Wait a few minutes before connecting power to the base unit. 4. Install the battery again and place the wireless
  • Vtech VCS754 | User Manual - Rev 4 - Page 64
    users . Supported by the U.S. Food and Drug Administration, conference phone conversations as being as private as those on corded telephones. • Electrical power: The base unit of this conference phone the interference. • Rechargeable batteries: Exercise care in handling batteries in order not to create
  • Vtech VCS754 | User Manual - Rev 4 - Page 65
    Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your ErisStation Conference Phone with Wireless Mics Your ErisStation Conference Phone with Wireless Mics has a durable
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    energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
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    agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before
  • Vtech VCS754 | User Manual - Rev 4 - Page 68
    , or follow the instructions in the VCS754-WM wireless mic Quick Start Guide. For C-ETL compliance only Mesures de sécurité importantes Vous devez toujours observer des mesures de précaution lorsque vous utilisez le Téléphone de conférence avec microphones sans fil ErisStation, afin d'éviter les
  • Vtech VCS754 | User Manual - Rev 4 - Page 69
    de service à la clientèle de VTech dans instructions de fonctionnement. Réglez uniquement les commandes indiquées dans le les instructions phone de conférence avec microphones sans fil ErisStation pendant un orage. 14. N'utilisez pas le Téléphone de conférence avec microphones sans fil ErisStation
  • Vtech VCS754 | User Manual - Rev 4 - Page 70
    instructions et limites spécifiées dans ce guide d'utilisation. Stimulateurs cardiaques implantés dans l'organisme Les simulateurs cardiaques (s'applique uniquement aux téléphones téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l'organisme. Appuyée par l'Administration des
  • Vtech VCS754 | User Manual - Rev 4 - Page 71
    and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions
  • Vtech VCS754 | User Manual - Rev 4 - Page 72
    Limited warranty How do you get warranty service? To obtain warranty service in the USA, please visit our website at businessphones.vtech.com or call 1-888-370-2006. NOTE: Before calling for service, please review the user's manual - a check of the Product's controls and features may save you a
  • Vtech VCS754 | User Manual - Rev 4 - Page 73
    .448 MHz Base unit: 1921.536-1928.448 MHz 5 Maximum power allowed by FCC and IC. Actual operating range may vary according to Minimum distance between each wireless mic: 1 foot Wireless mic: Ni-MH Battery Pack; 2.4V; 400mAH rechargeable battery Base unit adapter: Input: 100-240V AC 50/60Hz Output: 9V
  • Vtech VCS754 | User Manual - Rev 4 - Page 74
    to fit your home. And your life. VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. ErisStationTM and Orbitlink Wireless TechnologyTM are trademarks of VTech Communications, Inc. Specifications are subject to change
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User’s manual
Model: VCS754
BC
Wireless Conference System
ErisStation
businessphones.vtech.com
SIP Conference Phone with Wireless Mics
®