Vtech VCS754 Administrator and Provisioning Manual - Rev 4

Vtech VCS754 Manual

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  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 1
    ErisTerminal® VCS754 SIP Conference Phone with Four Wireless Mics VCS754 Administrator and Provisioning Manual Rev. 4 5/16
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    VCS754 Administrator and Provisioning Manual CONTENTS Preface ...6 Text Conventions ...7 Audience...7 Related Documents ...7 Introducing the VCS754 8 About the VCS754 conference phone 9 Quick Reference Guide ...10 Network Requirements ...12 VCS754 Configuration Methods 13 Adding a Custom Logo ...
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    VCS754 Administrator and Provisioning Manual Dial Plan...36 SIP Server Settings 37 Registration Settings 37 Outbound Proxy Settings 37 Backup Outbound Proxy Settings 38 Audio Settings 38 Quality of Service 39 Signaling Settings 39 Feature Access Codes Settings 40 Voicemail Settings 41 NAT
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    Settings 70 Manual Firmware Update and Upload 71  Provisioning ...72 Provisioning Settings 73 Plug-and-Play Settings 73 DHCP Settings 74 Resynchronization 75 Import Configuration 76 Export Configuration 77 Reset Configuration 77 Security...78 Administrator Password 78 User Password 78
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    VCS754 Administrator and Provisioning Manual "log" Module: Log Settings 117 "remoteDir" Module: Remote Directory Settings 118 "web" Module: Web Settings 123 "user_pref" Module: User Preference Settings 124 General configuration file settings 124 MAC-specific configuration file settings 125 "
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    product. You can also visit our website at businessphones.vtech.com or call 1 (888) 370-2006. This administrator and provisioning manual contains detailed instructions for installing and configuring your VCS754 SIP Conference Phone with Four Wireless Mics with software version 1.1.4 or newer. See
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 7
    those services. For the latest updates, visit our website at businessphones.vtech.com. Related Documents The VCS754 Quick Start Guide contains a quick reference guide to the VCS754 external features and brief instructions on connecting the VCS754 to a working IP PBX system. The VCS754 User's manual
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 8
    VCS754 Administrator and Provisioning Manual CHAPTER 1 INTRODUCING THE VCS754 This administrator and provisioning guide contains detailed instructions for configuring the VCS754 SIP Conference Phone with Four Wireless Mics. Please read this guide before attempting to configure the VCS754. Some of
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 9
    Administrator and Provisioning Manual About the VCS754 conference phone The VTech VCS754 SIP Conference Phone with Four Wireless Mics is a conference phone designed to work with popular SIP telephone (IP PBX) equipment and services. Once you have ordered and configured your SIP equipment or service
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    VCS754 Administrator and Provisioning Manual Quick Reference Guide The external features of the VCS754 conference phone are described below. m l 1. Speaker 3. Status indicator 5. Navigation keys 7. Dialing keys 9. MUTE ALL key 11. Soft keys 13. Charging contacts na b c d e k j f g i h 2.
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    VCS754 Administrator and Provisioning Manual a c d b 1. Status indicator 3. USB port 2. Rear microphone 4. Adapter jack Introducing the VCS754 11 Back to Contents
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    VCS754 Administrator and Provisioning Manual Network Requirements A simple VCS754 SIP Conference Phone with Four Wireless Mics installation example is shown in Figure 1. A switched network topology is recommended for your LAN (using standard 10/100 Ethernet switches that
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 13
    suited to configuring a few settings, perhaps after the initial setup has been done. For administrators, the settings available on the VCS754 menus include network settings, account settings, and provisioning settings. See "Using the Admin Settings Menu" on page 24. Many of the settings accessible
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    VCS754 Administrator and Provisioning Manual Adding a Custom Logo You can upload a custom logo to be displayed on the phone idle screen and during bootup. Uploading a logo is done using the configuration file. The parameters for uploading a custom logo are described in "Uploading a custom logo"
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    VCS754 Administrator and Provisioning Manual  incorrect image size  image is not in black and white Custom logo user interactions For VCS754 users, pressing any hard key will exit the idle logo and perform the key's function. For example, pressing MENU will show the Main Menu. Pressing a soft
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    VCS754 Administrator and Provisioning Manual Customizing Soft Keys The configuration file key level where all soft keys are invisible will be dynamically skipped when the user navigates through the available levels. On the VCS754, a soft key level consists of three soft keys (populated or blank)
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    VCS754 Administrator and Provisioning Manual Table 2. Custom Soft Keys Screen Call Active Call Held Available Soft Keys Direct Call Pickup Line (visible with more than one account assigned) Settings Program Dial (up to three Program Dial keys) Blank New Park Call End Hold Transfer Conference
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    VCS754 Administrator and Provisioning Manual Table 2. Custom Soft Keys Screen Live Dial Available 141. To modify a soft key parameter, enter values separated by commas. Soft keys appear on the phone screen in the same order as the soft key values you enter. For example, the parameter/value
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    ), account settings and provisioning settings. This chapter contains instructions for using the Admin Settings menu and for accessing the Status menu. See the VCS754 User Guide for more information about the Features menu and User Settings menu. Configuration Using the Phone Menus 19 Back to
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    VCS754 Administrator and Provisioning Manual Viewing the Main Menu To use the VCS754 menu: 1. When the VCS754 is idle, press MENU. The Main Menu appears. 2. Press  or  to highlight the the menu display or return to the idle screen. Configuration Using the Phone Menus 20 Back to Contents
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    VCS754 Administrator and Provisioning Manual Using the Status menu Use the Status menu to verify network settings and begin troubleshooting if network problems or account registration issues affect operation. You can also find the software version of the VCS754 the Phone Menus 21 Back to Contents
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    VCS754 Administrator and Provisioning Manual Table 3. Status menu summary Menu 2. Line 3. Product Info Information listed Lines and registration status. On the Line menu, highlight and select the desired line to
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    VCS754 Administrator and Provisioning Manual Viewing Line status To view line status, from the Status menu, select Line. The Line menu lists  or  to highlight the desired line, and then press SELECT. The full line status screen appears. Configuration Using the Phone Menus 23 Back to Contents
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    VCS754 Administrator and Provisioning Manual Using the Admin Settings Menu To access the Admin Settings menu: 1. When the VCS754 is idle, press MENU.  The Main Menu appears. 2. Press  or  to highlight Admin settings, and then press SELECT. -orPress 4 (Admin settings) on the dial pad. 3. Use the
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    VCS754 Administrator and Provisioning Manual Using the Network Setting menu Use the Network setting menu to configure network-related settings for the VCS754. For more information about these settings, see "Basic Network Settings" on page 53 and "Advanced Network Settings" on page 54. To use the
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    VCS754 Administrator and Provisioning Manual If DHCP is disabled, the Set static IP menu appears. If DHCP is enabled, an error message appears briefly and the Backspc soft key to enter characters. The valid range is 0 to 4095. 4. Press Save . Configuration Using the Phone Menus 26 Back to Contents
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    VCS754 Administrator and Provisioning Manual To set other settings (DNS and NTP): 1. From the Network setting next character. 3. Press  and enter the IP address for the secondary DNS server. The VCS754 uses this server if the primary server does not respond. 4. Press  and enter the IP address for the
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    VCS754 Administrator and Provisioning Manual Using the Line menu Use the Line menu to configure line-specific settings for the phone. To use the Line setting menu: 1. From the Admin Account label  Display name  User ID  Authorization ID  Authorization Password  SIP Registrar Server IP 
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    VCS754 Administrator and Provisioning Manual 4. Press  or  to advance to the next character. Using the Provisioning menu Use the Provisioning menu to configure auto-provisioning settings. For more information about auto-provisioning, see "Provisioning" on page 72 and "Provisioning Using
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    VCS754 Administrator and Provisioning Manual CHAPTER 3 USING THE WEBUI The WebUI allows you to configure all aspects of VCS754 conference phone operation, including account settings, network settings, contact lists, and provisioning settings. The WebUI is embedded in the VCS754 operating system.
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    VCS754 Administrator and Provisioning Manual Using the Web User Interface (WebUI) The Web User Interface (WebUI) resides on the VCS754 conference phone. You can access it using an Internet browser. After you log in to the WebUI, you can configure the VCS754 on the following pages: System
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    VCS754 Administrator and Provisioning Manual To access the WebUI: 1. Ensure that your computer is connected to the same network as the VCS754. 2. Find the IP address of the VCS754: a. When the VCS754 is idle, press MENU. b. Press  to highlight Status, and then press SELECT. c. With Network
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    VCS754 Administrator and Provisioning Manual Status Page The WebUI System Status page is equivalent to the Status menu on the VCS754. System Status The System Status page shows:  General information about your device, including model, MAC address, and firmware version  Account Status information
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    VCS754 Administrator and Provisioning Manual System Pages SIP Account Management On the SIP Account Management pages, you can configure each account you have ordered from your service provider. The SIP Account settings are also available as parameters in the configuration file. See ""sip_account"
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    VCS754 Administrator and Provisioning Manual Setting Description Authentication password If authentication is enabled on the server, enter the authentication password for authentication with the server. Dial Plan Enter the dial plan, with dialing strings separated by a | symbol. See "Dial Plan"
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    VCS754 Administrator and Provisioning Manual Dial Plan The dial plan consists of a series of dialing rules, or strings, that determine whether what the user has dialed is valid and when the VCS754 should dial the number. Numbers that are dialed when forwarding a call-when the user manually fowards
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    VCS754 Administrator and Provisioning Manual SIP Server Settings Setting Server address Server port Description Enter the IP address or domain name for the SIP server. Enter the port number that
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    VCS754 Administrator and Provisioning Manual Backup Outbound Proxy Settings Setting Description Server address Enter the IP address or domain name for the backup proxy server. Server port Enter the port
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    VCS754 Administrator and Provisioning Manual Quality of Service Setting DSCP (voice) DSCP (signalling) Signaling Settings Setting Local SIP port Transport Description Enter the Differentiated Services Code Point (DSCP) value from the Quality of Service setting on your router or switch. Enter the
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    VCS754 Administrator and Provisioning Manual Feature Access Codes Settings If your IP PBX service provider uses feature access Voicemail Enter the voicemail access code. The code is dialed when the user selects a line from the phone's Message menu. DND ON Enter the Do Not Disturb ON access code
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    VCS754 Administrator and Provisioning Manual Setting Direct Call Pickup Description Enter the Direct Call Pickup code. Dialing the code enables the user to answer a call ringing at another VCS754. Voicemail Settings Setting Description Enable MWI Subscription Mailbox ID MWI subscription
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    VCS754 Administrator and Provisioning Manual NAT Traversal Setting Description Enable STUN Enables or disables STUN (Simple Traversal of UDP through NATs) for account x. The Enable STUN setting allows the VCS754 to identify its publicly addressable information behind a NAT via communicating
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    VCS754 Administrator and Provisioning Manual Setting Minimum value (secs) Maximum value (secs) Description Sets the session timer minimum value (in seconds) for account x. Sets the session timer maximum value (in seconds) for account x. Using the WebUI 43 Back to Contents
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    VCS754 Administrator and Provisioning Manual Call Settings You can configure call settings for each account. Call Settings include Do calls Description Turns Do Not Disturb on or off. When set to Show, the phone displays incoming call information while Do Not Disturb is on. When set to Reject, the
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    VCS754 Administrator and Provisioning Manual Call Forward Setting Enable Call Forward Always Target Number Enable Call Forward Busy Target Number Enable Call Forward No Answer Target Number Delay Description Enables
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    VCS754 Administrator and Provisioning Manual Preferences On the Preferences page, you can configure some basic settings for the phone and set hold reminder and call waiting settings. The Preferences page is also available to phone users when they log on to the WebUI. The preference settings are also
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    VCS754 Administrator and Provisioning Manual Setting Tone Interval (secs) Description Sets the interval for the call hold reminder tone, in seconds. Call Waiting Setting Description Call Waiting Off When selected, disables incoming call notifications when the user allows phone users to dial
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    VCS754 Administrator and Provisioning Manual 4. Select the call modes for which you want Name column, enter the name associated with this speed-dial entry. 2. In the Value column, enter a phone number for the desired key. 3. In the Account column, select the account that this speed dial number
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    VCS754 Administrator and Provisioning Manual Speed Dial Keys Click the link for each setting to see the matching configuration file parameter in ""speed_dial" Module: Speed Dial Settings" on page 130. Setting Name Value Account Description The name associated with the speed dial entry. The phone
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    VCS754 Administrator and Provisioning Manual Signaling Settings The signaling settings are also available as Protocol (RTP) port range. RTP ports specify the minimum and maximum port values that the phone will use for RTP packets. Enter the upper limit of the RTP port range. NAT Traversal
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    VCS754 Administrator and Provisioning Manual user upon receiving any incoming calls tagged as "important" in the Alert-Info header. The SIP Invite message contains an Alert-Info header that the phone server-side configuration must be done with your service provider. The SIP Invite text ("Distinctive
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    VCS754 Administrator and Provisioning Manual Paging Zones On the Paging Zones page, you can enter the multicast IP addresses that the phone will monitor. When a page is sent out using this multicast IP address, all phones address and assigned User IDs) on your SIP PBX. The VCS754 can monitor a
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    VCS754 Administrator and Provisioning Manual Network Pages You can set up the VCS754 for your network configuration on the Network pages. Your service provider may require you to configure your network to be compatible with its service, and the VCS754 settings must match the network settings. The
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    VCS754 Administrator and Provisioning Manual Setting Enable LAN Port VLAN VID Priority Description Enable if the phone is part of a VLAN on your network. Select to for example). Select the VLAN priority that matches the Quality of Service (QOS) settings that you have set for that VLAN ID. Outbound
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    VCS754 Administrator and Provisioning Manual LLDP-MED Setting Enable LLDP-MED Packet Interval (secs) 802.1x Setting Enable 802.1x Identity MD5 Password Description Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED). LLDP-MED is a standards-based discovery
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    VCS754 Administrator and Provisioning Manual Contacts Pages Local Directory On the Local the desired page of entries. You can also use the phone menu to manage local directory entries. For more information, see the VCS754 User Guide. Table 6 describes the buttons available on the Local Directory
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    VCS754 Administrator and Provisioning Manual Table 6. Local Directory commands Click To... Sort the list by last name. Edit information for an entry View the next page of entries. View the
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    VCS754 Administrator and Provisioning Manual Create Local Directory Entry Setting Description First Name Last best way to create a directory file for import is to first export the directory from the phone. After exporting the file, open it in an .xml editor and add or modify entries. Importing
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    VCS754 Administrator and Provisioning Manual Blacklist On the Blacklist page, you can manage local blacklist entries. The VCS754 rejects entries. You can also use the VCS754 menu to manage blacklist entries. For more information, see the VCS754 User Guide. Table 7 describes the buttons available
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    VCS754 Administrator and Provisioning Manual Table 7. Blacklist commands Click To... Add a new entry. Delete all entries. Import a blacklist file. Export the blacklist. To add a new blacklist entry: 1. Click . The Create
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    VCS754 Administrator and Provisioning Manual Blacklist Import/Export The best way to create a blacklist file for import is to first export the blacklist from the VCS754. After exporting the file, open it in an .xml editor and add or modify entries. Importing a blacklist file adds the imported
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    VCS754 Administrator and Provisioning Manual LDAP The phone supports remote Lightweight Directory Access Protocol (LDAP) several cities, offices, and departments. You can configure the phone to access the directory and allow users to search the directory for names and telephone numbers. The
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    VCS754 Administrator and Provisioning Manual Setting Description Version Select the LDAP protocol version supported on the phone. Ensure the protocol value matches the version assigned on the LDAP server. Authentication scheme Select the LDAP server authentication scheme. Authentication name
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    VCS754 Administrator and Provisioning Manual Setting Work number attribute Mobile number attribute number attribute for entries on the LDAP server (mobile, for example). This helps ensure that the phone displays LDAP entries in the same format as the Local Directory. Sets the attribute for the other
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    VCS754 Administrator and Provisioning Manual Broadsoft The phone supports access to the Broadsoft Phonebook. Users can search for and call contacts that are hosted on the Broadsoft Phonebook. On the Broadsoft Phonebook Settings page, you must enter the path and credentials to enable the phone to
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    VCS754 Administrator and Provisioning Manual Call History The Call History page has no configurable settings. It displays Missed Calls, Received Calls, and Dialed Calls. Users can view their call history and "click to dial" numbers if click to dial is enabled. Using the WebUI 66 Back to Contents
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    VCS754 Administrator and Provisioning Manual Servicing Pages Reboot To manually reboot the VCS754 and apply settings that you have updated, click . Time and Date On the Time and Date page, you can manually set the time and date, and the time and date formats. You can also set the system time to
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    VCS754 Administrator and Provisioning Manual Enables or disables getting time and date information for your phone from the Internet. NTP Server If Enable Network Time is Month DST Start: Week DST Start: Day DST Start: Hour If User-defined DST is enabled, set the start date and time for daylight
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    VCS754 Administrator and Provisioning Manual Setting DST End: Month DST End: Week DST End: Day DST End: Hour Daylight Savings Offset Use DHCP (Option 2/100/101) Description If User-defined DST is enabled, set the end date and time for daylight savings: Month, week, day, and hour. If User-defined
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    VCS754 Administrator and Provisioning Manual Firmware Upgrade You can update the VCS754 with new firmware using the following methods:  Retrieving a firmware update file from a remote host computer and accessed via a URL. This central location may be arranged by you, an authorized dealer, or your
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    VCS754 Administrator and Provisioning Manual Manual Firmware Update and Upload On the Manual Firmware Update Settings page, you can upgrade the VCS754 firmware using a file located on your computer or local network. To update the firmware using a file on your computer or local network: 1. On the
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    3. Preconfigured URL-Any VCS754 updated to the latest firmware release will have the Redirection Server URL available as the default Provisioning Server URL (see "provisioning.server_address" on page 108). Using the Redirection Service requires contacting the VTech support team for an account
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    VCS754 Administrator and Provisioning Manual Provisioning Settings Setting Description Server URL URL of the provisioning file(s). The format of the URL must be RFC 1738 compliant, as follows: "://:@ :/" ":@" may be empty. ""
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    VCS754 Administrator and Provisioning Manual DHCP Settings Setting Use DHCP Options DHCP Option Priority 1 DHCP Option Priority 2 DHCP Option Priority 3 Vendor Class ID (DHCP 60) User Class Info (DHCP 77) Description Enables the VCS754 to use DHCP options to locate and retrieve the configuration
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    VCS754 Administrator and Provisioning Manual Resynchronization Setting Description Mode Sets which files for which the VCS754 checks. It can check for configuration files, firmware update files (from the URL entered on the Firmware Server Settings page), or both. Note: When checking for both
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    VCS754 Administrator and Provisioning Manual Import Configuration You can configure the VCS754 by importing a configuration file from your computer or your local network. For more information about configuration file types and configuration file formatting, see "Provisioning Using Configuration
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    , you can also reset the phone to its default configuration. The exported configuration file will contain the following passwords in plain text:  SIP account authentication password  EAPOL password  Firmware server password  Provisioning server password  Encryption passphrase  LDAP
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    VCS754 Administrator and Provisioning Manual Security On the Security page you can reset the admin password, reset the user password, and enter web server settings. The security settings are also available as parameters in the configuration file. See ""web" Module: Web Settings" on page 123.
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    VCS754 Administrator and Provisioning Manual Web VCS754 to establish a secure connection between phone and server. If a certificate is not available, the VCS754's self-signed certificate will be used during the connection transaction. A web server certificate can also be uploaded using provisioning
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    VCS754 Administrator and Provisioning Manual System Logs On the Syslog Settings page, you can enter settings related to system logging activities. It supports the following logging modes:  Syslog server  Volatile file Under Network Trace, you can capture network traffic related to the phone's
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    VCS754 Administrator and Provisioning Manual The logging levels are:  CRITICAL: Operating conditions to is not taken.  INFO: Normal operational messages.  DEBUG: Developer messages for troubleshooting/debugging purposes. Network Trace To perform a network trace: 1. Start a network trace
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    VCS754 Administrator and Provisioning Manual CHAPTER 4 PROVISIONING USING CONFIGURATION FILES Provisioning using configuration files is the quickest way to configure multiple VCS754 conference phones. You can place configuration files on a provisioning server, where the VCS754 conference phones
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    VCS754 Administrator and Provisioning Manual The Provisioning Process The automatic provisioning process is as follows: 1. Check for new or updated configuration files. For file-checking options, see "Provisioning" on page 72 and "Resynchronization: configuration file checking" on page 84. The
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    VCS754 Administrator and Provisioning Manual Resynchronization: configuration file checking You can select a number of options that determine when the VCS754 idle for one minute. To prevent users from delaying the update process (auto-updates cannot begin until the VCS754 has been idle for one minute
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    file, the general file is processed first. You can configure a setting for most of your VCS754 conference phones in the general file, and then overwrite that setting for just a few VCS754 conference phones using the MAC-specific file. Provisioning Using Configuration Files 85 Back to Contents
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     Certificates (server, provisioning, LDAP, Broadsoft) in pem format  Logos (a bootup logo and an idle screen logo) in .bmp format Links to data files are in the configuration file's "file" module. This is where you enter any URLs to the data files that the VCS754 conference phone may require. None
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    VCS754 Administrator and Provisioning Manual Configuration provisioning server. Do not modify the configuration file header line that includes the model and firmware version. To save yourself time and effort, consider which settings will be common to all (or the majority of) VCS754 conference phones
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    VCS754 Administrator and Provisioning Manual Securing configuration files with AES encryption You can encrypt your configuration files to prevent unauthorized users modifying the configuration files. The VCS754 firmware decrypts files using the AES 256 algorithm. After encrypting a file and placing
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    VCS754 Administrator and Provisioning Manual To enable configuration file decryption: 1. On the WebUI, click Servicing > Provisioning. 2. On the Provisioning page under Resynchronization, select Use Encryption for configuration file. 3. Enter the 16-character passphrase that you created when you
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    VCS754 Administrator and Provisioning Manual CHAPTER 5 CONFIGURATION FILE PARAMETER GUIDE This chapter lists the available options for all the settings within the VCS754 configuration file. Most settings in the configuration file have an equivalent in the WebUI (see the settings tables in "Using
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    VCS754 Administrator and Provisioning Manual  ""tone" Module: Tone Definition Settings" on page 135  ""profile" Module: Password Settings" on page 138  "" you to set up individual accounts for each user. You can add up to three accounts for each VCS754. Each account requires you to configure the
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    VCS754 Administrator and Provisioning Manual Setting: sip_account.x.inter_digit_timeout Description: Sets the inter-digit timeout (in seconds) for account x. The inter-digit timeout sets how long the VCS754 : Text string Default: Blank Configuration File Parameter Guide 92 Back to Contents
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    VCS754 Administrator and Provisioning Manual Setting: sip_account.x.primary_sip_server_port Description: Sets the SIP server port for account x. Values: 1-65535 proxy server IP address for account x. Values: Text string Default: Blank Configuration File Parameter Guide 93 Back to Contents
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    VCS754 Administrator and Provisioning Manual Setting: sip_account.x.backup_outbound_proxy_server_port Description: Sets the backup outbound proxy server port voice encryption for account x. Values: 0 (disabled), 1 (enabled) Default: 0 Configuration File Parameter Guide 94 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 95
    VCS754 Administrator and Provisioning Manual Setting: sip_account.x.g729_annexb_enable Description: Setting: sip_account.x.dscp Description: Sets the Voice Quality of Service Layer 3 - DSCP for account x. Values: 0-63 Default: Blank Configuration File Parameter Guide 95 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 96
    VCS754 Administrator and Provisioning Manual Setting: sip_account.x.access_code_park_call Description: Sets the Call Park feature access code for account x. Values: feature access code for account x. Values: Text string Default: Blank Configuration File Parameter Guide 96 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 97
    VCS754 Administrator and Provisioning Manual Setting: sip_account.x.access_code_cfna_off Description: Sets the Call Forward No Answer OFF feature access code for ON feature access code for account x. Values: Text string Default: Blank Configuration File Parameter Guide 97 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 98
    VCS754 Administrator and Provisioning Manual Setting: sip_account of, SUBSCRIBE and NOTIFY methods-for account x. Disable if MWI service is configured on the voicemail server and does not involve a : 0 (disabled), 1 (enabled) Default: 1 Configuration File Parameter Guide 98 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 99
    VCS754 Administrator and Provisioning Manual Setting: sip_account.x.nat_traversal_stun_enable Description: Enables or disables STUN (Simple Traversal of UDP through NATs) for account x. STUN enables clients, each behind a firewall, to establish calls via a service File Parameter Guide 99 Back
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 100
    VCS754 Administrator and Provisioning Manual Setting: sip_account.x.network_bridge_uri Description: Sets the URI for the network conferencing the first TLS certificate for all accounts. Values: 0 (disabled), 1 (enabled) Default: 0 Configuration File Parameter Guide 100 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 101
    VCS754 Administrator and Provisioning Manual Setting: sip_account.x.park_variant Description: Selects how the VCS754 handles call parking, depending on the service provider. When the default "broadsoft" variant is selected, calls are parked via a PFK and a feature access code. The target number
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 102
    VCS754 Administrator and Provisioning Manual Setting: sip_account.x.label service provider's specifications, this could be identical to the user ID. Values: Text string Default: Blank Setting: sip_account.x.authentication_access_password Description: Sets the authentication password
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 103
    VCS754 Administrator and Provisioning Manual Setting: sip_account.x.mwi_uri Description: Sets the MWI URI that will be used for MWI subscription. If this setting is left blank, the VCS754 uses the account x user ID for MWI subscription. Values: SIP URI text string Default: Blank
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 104
    VCS754 Administrator and Provisioning Manual "network" Module: Network Settings The network settings follow the format: network.[element]. .interval Description: Sets the LLDP-MED packet interval (in seconds). Values: 1-30 Default: 10 Configuration File Parameter Guide 104 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 105
    VCS754 Administrator and Provisioning Manual Setting: password. Values: Text string Default: Blank Setting: network.vendor_class_id Description: Sets the vendor ID for DHCP option 60. Values: Text string Default: Vtech Vesa VCS754 Setting: network.user_class Description: Sets the user
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 106
    VCS754 Administrator and Provisioning Manual Setting: network.nat.public_ip_addr Description: Sets the public IP address. Values: Text string (IPv4) Default : Sets the Gateway IP address. Values: Text string (IPv4) Default: Blank Configuration File Parameter Guide 106 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 107
    VCS754 Administrator and Provisioning Manual Setting: network.ip.dns1 Description: Sets the primary DNS server IP address. Values: Text string (IPv4) Default: Blank Setting: network.ip.dns2 Description: Sets the
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 108
    VCS754 Administrator and Provisioning Manual "provisioning" Module: Provisioning Settings The provisioning settings follow the format: provisioning.[element]. All these settings are exported when you manually export the configuration from the VCS754. All the provisioning settings are included in
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 109
    VCS754 Administrator and Provisioning Manual Setting: provisioning.server_access_password Description: Sets the authentication password for the provisioning server. Values: Text string Default: Blank Setting: provisioning.dhcp_option_enable Description: Enables or disables using DHCP
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 110
    VCS754 Administrator and Provisioning Manual Setting: provisioning.schedule_mode Description: Sets the type of schedule check for configuration and firmware files. Values: disable, interval, weekday Default: disable Setting: provisioning.resync_time Description: Sets the interval (in
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 111
    VCS754 Administrator and Provisioning Manual Setting: provisioning. string Default: Blank Setting: provisioning.check_trusted_certificate Description: Enables or ) Default: 1 Setting: provisioning.pnp_response_timeout Description: Sets how long the VCS754 repeats the SUBSCRIBE request if
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 112
    VCS754 Administrator and Provisioning Manual Setting: provisioning.pwd_export_enable Description: Enables or disables passwords from being exported in plain text. This parameter is not available on the WebUI. The passwords affected are:  network.eapol.access_password  provisioning.
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 113
    VCS754 Administrator and Provisioning Manual "time_date" Module: Time and Date Settings The time and date settings follow the format: time_date.[element]. All these settings are exported when you manually export the configuration from the VCS754 File Parameter Guide 113 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 114
    VCS754 Administrator and Provisioning Manual Values: Pacific/Pago_Pago, Pacific/Honolulu, Default: America/Adak, America/Anchorage, America/Vancouver, /Noumea, Pacific/Auckland, Pacific/Chatham, Pacific/Tongatapu America/New_York Configuration File Parameter Guide 114 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 115
    VCS754 Administrator and Provisioning Manual Setting: time_date.daylight_saving_auto_adjust Description: Sets the device to automatically adjust clock for daylight savings. Values time ends. Values: January-December Default: November Configuration File Parameter Guide 115 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 116
    VCS754 Administrator and Provisioning Manual Setting: time_date.daylight_saving_end_week Description: Sets the week that daylight seconds. Values: 0-4294967295 Default: 1000 Setting: time_date.time_and_date Description: Manually sets the date and time. Use the format --
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 117
    VCS754 Administrator and Provisioning Manual "log" Module: Log Settings The log settings control system logging activities. System logging may be required for troubleshooting purposes. The following logging modes are supported Default: 2 Configuration File Parameter Guide 117 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 118
    All these settings are exported when you manually export the configuration from the VCS754. All the remote directory settings are included in the general configuration file. Setting: remoteDir.ldap_enable Description: Enables or disables the VCS754 conference phone's access to the LDAP directory
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 119
    VCS754 Administrator and Provisioning Manual Setting: remoteDir.ldap_user_name Description: Sets the LDAP authentication user name. Values: Text string Default: Blank Setting: remoteDir.ldap_access_password Description: Sets the LDAP authentication password vtech Guide 119 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 120
    Administrator and Provisioning Manual Setting: remoteDir.ldap_number_filter Description: Sets the LDAP number filter. Values: Text string Default: Blank Setting: remoteDir.ldap_firstname_attribute Description: Sets the name attributes. Enter the name attributes that you want the VCS754
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 121
    VCS754 Administrator and Provisioning Manual Setting: remoteDir.ldap_incall_lookup_enable Description: Enables or disables LDAP incoming call lookup. If enabled, the VCS754 searches the LDAP directory for the incoming call number. If the number is found, the VCS754 uses the LDAP entry for CID
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 122
    VCS754 Administrator and Provisioning Manual Setting: remoteDir.broadsoft_access_password Description: Sets the Broadsoft Phonebook authentication password a trusted Broadsoft certificate. Values: 0 (disabled), 1 (enabled) Default: 0 Configuration File Parameter Guide 122 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 123
    VCS754 Administrator and Provisioning Manual "web" Module: Web Settings The web settings control the web server IP, port, and Setting: web.https_port Description: Sets the https port when https is enabled. Values: 1-65535 Default: 443 Configuration File Parameter Guide 123 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 124
    VCS754 Administrator and Provisioning Manual "user_pref" Module: User Preference Settings The user settings are accessible to the VCS754 user. These settings are useful for initial setup. You may wish to remove these settings from auto-provisioning update files so that users do not have their own
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 125
    VCS754 Administrator and Provisioning Manual Setting: user_pref.notify. input options available when users edit or enter text on the LCD. Note: This setting is not available on the phone menu or WebUI, (disabled), 1 (enabled) Default: 1 Configuration File Parameter Guide 125 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 126
    VCS754 Administrator and Provisioning Manual Description: Sets the LCD contrast on the VCS754. Values: 1-7 Default: 4 Setting: user_pref the backlight brightness level when the VCS754 is idle. Values: off, low in seconds. After the absent timeout, the phone returns to idle mode. Values: 10-
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 127
    VCS754 Administrator and Provisioning Manual Setting: user_pref.key_beep_enable Description: Enables or disables key beeps on the VCS754. Values: 0 (disabled), 1 (enabled) Default: 1 Configuration File Parameter Guide 127 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 128
    VCS754 Administrator and Provisioning Manual "call_settings" Module: Call Settings The call settings configure data related to a user's call preferences. The data is stored target number for account x. Values: Text string Default: Blank Configuration File Parameter Guide 128 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 129
    VCS754 Administrator and Provisioning Manual Setting: call_settings.account.x.call_fwd_busy_enable Description: Enables or disables Call Forward Busy for account x. missed call alerts. Values: 0 (disabled), 1 (enabled) Default: 1 Configuration File Parameter Guide 129 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 130
    VCS754 Administrator and Provisioning Manual "speed_dial" Module: Speed Dial Settings The speed dial key settings configure the dial pad keys for speed dialing pre-programmed phone numbers. When configured, the VCS754 user can press and hold a dial pad key to dial a programmed phone number. The
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 131
    VCS754 Administrator and Provisioning Manual "ringersetting" Module: Distinctive Ringer Settings The distinctive ringer settings configure the distinctive ringer Select the desired ring tone for ringer setting x. Values: 1-10 Default: 1 Configuration File Parameter Guide 131 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 132
    VCS754 Administrator and Provisioning Manual "file" Module: Imported File Settings The "file" parameters enable the provisioning file to import additional configuration files of various types, including:  Contact lists  Custom logos  Security certificates The following certificates are supported
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 133
    VCS754 Administrator and Provisioning Manual Setting: file.sips.trusted.certificate.x Description: URI of SIPS (TLS transport) certificate to be imported for account x; for example, ://:
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 134
    VCS754 Administrator and Provisioning Manual Setting: file.contact.blacklist.overwrite Description: URL of contact blacklist to be imported. Entries in , see "Logo specifications" on page 14. Values: Text string Default: Blank Configuration File Parameter Guide 134 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 135
    VCS754 Administrator and Provisioning Manual "tone" Module: Tone Definition Settings The Tone Definition settings configure data for the call waiting tone element 1. Values: Tone element string Default: 1 440 -150 0 0 0 0 0 0 500 0 1 Configuration File Parameter Guide 135 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 136
    VCS754 Administrator and Provisioning Manual Setting: tone.call_waiting_tone.element.x Description: Defines the call waiting tone element x. Values: Tone element of tone elements for the stutter dial tone. Values: 1-5 Default: 2 Configuration File Parameter Guide 136 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 137
    VCS754 Administrator and Provisioning Manual Setting: tone.stutter_dial_dial_tone.element.1 Description: Defines the stutter dial tone element 1. Values: Tone element string elements for the ringback tone. Values: 1-5 Default: 1 Configuration File Parameter Guide 137 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 138
    the WebUI. Be aware that scheduled provisioning configuration file updates may reset these passwords. General configuration file settings Setting: profile.admin.access_password Description: Sets the administrator password for accessing the admin menus on the VCS754 and the WebUI. Values: Text
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 139
    VCS754 Administrator and Provisioning Manual "page_zone" Module: Paging Zone Settings The paging zone settings allow you to define a maximum of 10 paging zones that the VCS754 can -priority zone's active page. Values: 1-10 Default: 5 Configuration File Parameter Guide 139 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 140
    VCS754 Administrator and Provisioning Manual Setting: page_zone.call_priority_threshold Description: Set the call_priority_threshold. If the paging zone priority ( an active, dialing, or incoming call. Values: 1-10 Default: 2 Configuration File Parameter Guide 140 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 141
    VCS754 Administrator and Provisioning Manual "softkey" Module: Custom Soft Key Settings The custom soft key settings allow you to select which : softkey.live_dial Description: Specifies the soft keys visible on the live dial screen. Configuration File Parameter Guide 141 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 142
    VCS754 Administrator and Provisioning Manual Values: blank, dir, call_log, redial, message, end, dial, input, cancel, backspc, pgm_dial_1, pgm_dial_2, pgm_dial_3 x is the program soft key index number: 1, 2 or 3. Values: 1-3 Default: 1 Configuration File Parameter Guide 142 Back to Contents
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 143
    VCS754 Administrator and Provisioning Manual CHAPTER 6 TROUBLESHOOTING If you have difficulty with your VCS754 conference phone, please try the suggestions below. For customer service or product information, contact the person who installed your system. If your installer is unavailable, visit our
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 144
    VCS754 Administrator and Provisioning Manual  Ensure you have specified the correct path to the firmware and configuration files on the SERVICING > Firmware Upgrade > Auto Upgrade page and the SERVICING > Provisioning page.  If the phone is not downloading a MAC-specific configuration file, ensure
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 145
    VCS754 Administrator and Provisioning Manual APPENDIXES Appendix A: Soft Keys The table below provides an alphabetical list of the labels that appear above the VCS754 the active call Bridge Joins the two active calls in a conference and returns to idle screen Callback Cancel Dials the last
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 146
    VCS754 Administrator and Provisioning Manual Label EditDial End Exit FirstNme Forward LastNme Line New a search Selects a highlighted option Opens the User settings menu Confirms to set up conference Confirms to transfer call Breaks a conference or call progress into multiple calls Access the
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 147
    VCS754 Administrator and Provisioning Manual Appendix B: Maintenance Taking care of your telephone  Your VCS754 conference phone contains sophisticated electronic parts, so you must treat it with care.  Avoid rough treatment.  Save the original packing materials to protect your VCS754 conference
  • Vtech VCS754 | Administrator and Provisioning Manual - Rev 4 - Page 148
    VCS754 Administrator and Provisioning Manual Appendix C: GPL License Information Portions VTech Parties have no responsibility to you whatsoever concerning the code, including without limitation any responsibility to provide explanation, support, upgrade, or any communication whatsoever. Your review
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ErisTerminal
®
VCS754 SIP Conference Phone
with Four Wireless Mics
VCS754
Administrator and Provisioning Manual
Rev. 4
5/16