Vtech SN5147 User Manual

Vtech SN5147 Manual

Vtech SN5147 manual content summary:

  • Vtech SN5147 | User Manual - Page 1
    Go to www.vtechphones.com to register your product for enhanced warranty support and latest VTech product news. SN5147 Amplified Corded/Cordless Answering System with Big Buttons and Display BC User's manual
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    safety instructions. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping
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    authorized service facility under the following conditions: • When the power supply cord or plug is damaged or frayed. • If liquid has been spilled onto the product. • If the product has been exposed to rain or water. • If the product does not operate normally by following the operating instructions
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    accordance with the instructions and limitations specified in this manual. Precautions for users telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug telephone conversations as being as private as those on corded telephones. • Electrical power: The telephone base of this
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    date and time 11 Voice guide to set Smart call blocker...... 11 Voice guide to set answering system...... 11 14 Record SOS message 14 Play or reset SOS message 14 Ringer volume 15 Ringer tone 26 Chain dialing 26 Find handset 27 Redial list 27 Review a redial list entry 27 Dial a redial list
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    built-in answering system and voicemail service 50 Set your built-in answering Play the announcement 52 Delete the announcement 52 Voice guide to set Answering system..... 52 Set number of California Energy Commission battery charging testing instructions 78 For C-UL compliance only 78
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    warranty service is necessary. • To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. Quick start guide Introducing Smart call blocker Important safety instructions 1
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    • For optional wall mounting. 3 - Handset speaker 4 - Coiled handset cord • Delete the playing message. • Press twice to delete all old messages. the microphone during a call. • Silence the base ringer temporarily while the phone is ringing. • Press to make or answer a call using the speakerphone.
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    dialing. 13 - • Dial your voicemail number. 14 - Speaker 15 - AUDIO ASSIST® • Enhance the clarity and loudness of your caller's voice on the corded handset earpiece when you are on a call. 16 - Handset tab • For optional wall mounting. 17 - Visual ringer indicator • On when the telephone is
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    . • Delete digits while predialing. • Silence the handset ringer temporarily while the phone is ringing. • Press and hold to erase the missed call indicator while the handset is not in use. 8 - • Press and hold to review the redial list. • Press to enter registration mode when the handset is
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    if the caller's number is available. 14 - • Mute the microphone during a call. • Silence the handset ringer temporarily while the phone is ringing. • Delete the displayed entry while reviewing the phonebook, caller ID log or redial list. 19 17 - • Change the quality of the handset audio to best
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    battery is fully charged. The handset speakerphone is in use. The handset ringer is turned off. There are new voicemail received from your telephone service provider. The handset microphone is muted. There are new caller ID log entries. The answering system is turned on. There are new messages in
  • Vtech SN5147 | User Manual - Page 13
    your telephone line, make sure you install a DSL filter (not included) between the telephone line cord and telephone wall jack. Contact your DSL service provider for more information. Mount the telephone base 1. Pull the integrated wall mount bracket and release it from the tabletop orientation
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    3. Slide the handset tab upward. Rotate the handset tab by 180 degrees. The protruding edge of the handset tab holds the corded handset in place when the telephone is mounted on the wall. 4. Align the mounting studs on the mounting plate with the mounting holes on the
  • Vtech SN5147 | User Manual - Page 15
    the handset or the telephone system. 12 hrs • Charge the batteries provided with this product only in accordance with the instructions and limitations specified in this manual. • If the handset will not be used for a long time, disconnect and remove the batteries to prevent possible leakage. Once
  • Vtech SN5147 | User Manual - Page 16
    failure. When AC power is not available, the cordless handset screen is blank and many telephone features do not function. Only touch-tone dialing and corded handset volume adjustment are supported. The telephone uses power from the telephone line to enable you to make and answer calls using the
  • Vtech SN5147 | User Manual - Page 17
    the answering system. Press SELECT to start the answering system setup via voice guide. For more details, see Voice guide to set Answering system on page be a wiring problem. If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone
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    time If you subscribe to caller ID service, you can choose to set the date SOS emergency button. It lets you quickly page other system devices and call preset installed according to the installation instructions on page 7 to computer modem, etc.) connected to the same phone line is in use. • Do not
  • Vtech SN5147 | User Manual - Page 19
    How does SOS emergency call work? • To make an emergency call, press and hold AUDIO ASSIST/SOS on the right side of the cordless handset for three seconds. The telephone base announces "Emergency mode is activated". The handset then pages all system devices. All devices ring an alert tone and the
  • Vtech SN5147 | User Manual - Page 20
    "This is an emergency call. Please press any number key to start the conversation." You can record your own message using the cordless handset . Press 5 when you finish recording. The handset announces "Recorded." Play or reset SOS message 1. Press MENU on the cordless handset in idle mode to enter
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    Ringer volume You can set the ringer volume level of the cordless handset and telephone base to one of five levels or turn the ringer off. 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to scroll to Ringers, then press SELECT. 3. Press q or p to choose
  • Vtech SN5147 | User Manual - Page 22
    or unknown, the phone number up to the last 11 digits will be announced. If the caller's phone number is also private voicemail service offered by your telephone service provider, you can save your voicemail number to for quick Reset Voicemail Indicator?. 4. Press SELECT on the cordless handset. 16
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    to delete a digit. • Press and hold DELETE to delete all digits. 5. Press SELECT to confirm. You hear a confirmation tone. • If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home
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    a confirmation tone. Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during M4 on the cordless handset. You can store the telephone numbers you wish to quick dial to the photo speed dial keys. When you set the first four
  • Vtech SN5147 | User Manual - Page 25
    Store a photo speed dial entry 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to scroll to Direct memory, then press SELECT. 3. Press q or p to scroll to M1, M2, M3, M4, M5, M6, M7 or M8, and then press SELECT twice. 4. When the handset display NUMBER:,
  • Vtech SN5147 | User Manual - Page 26
    insert the photo speed dial compartment cover back to the compartment. 19.4 mm 21.2 mm Dial a speed dial number Using the telephone base: 1. Lift the corded handset. 2. Press one of the photo speed dial keys on the telephone base to dial the corresponding speed dial number. -OR- • Press , and then
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    Alarm reminder and melody The reminder feature helps remind you of important events. You can set alarm reminders that remind you at specific times, once, daily, or at weekdays or weekends. Once you set a reminder, the telephone system will alarm you at the set time. You can choose different melodies
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    Rename reminders You can rename the reminders to give them names that are meaningful to you. 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to scroll to Reminder and then press SELECT. 3. Press q or p to select the desired reminder you have set previously,
  • Vtech SN5147 | User Manual - Page 29
    alert tone, and after 20 seconds, the telephone starts calling the preset SOS numbers. • Lift the corded handset or press , then enter the telephone number. the receiver to respond by pressing one of the number keys on his/her phone. • You can record your own SOS message, or use the default SOS message
  • Vtech SN5147 | User Manual - Page 30
    direct memory speed dial numbers, you can press a photo speed dial key on the telephone base, or a directory memory key on the handset to quickly dial the preset number. The telephone base and the cordless handset share the first four direct memory speed dial numbers. For details on setting photo
  • Vtech SN5147 | User Manual - Page 31
    enhances the clarity and loudness of your caller's voice on the cordless/corded handset earpiece when you are on a call, or listening to a are on a call, or listening to a message or an announcement using the corded handset, press AUDIO ASSIST on the telephone base. • Press AUDIO ASSIST again to
  • Vtech SN5147 | User Manual - Page 32
    the charger. To join a call with the telephone base: • Lift the corded handset or press to join the call. • To exit the call, press the telephone base. Call waiting When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call
  • Vtech SN5147 | User Manual - Page 33
    cordless handset. To start intercom paging: • Press entry. The telephone base stores the last number dialed only. Review a redial list entry Using a cordless handset: 1. Press TALK or to dial. Using the telephone base: 1. Lift the corded handset. 2. Press and hold REDIAL to dial the last number.
  • Vtech SN5147 | User Manual - Page 34
    to another or to the telephone base. • Your telephone base supports up to four cordless handsets. You can buy additional expansion handsets -ORTo end the intercom call on the telephone base, press or place the corded handset back in the telephone base. • To cancel the intercom call before it
  • Vtech SN5147 | User Manual - Page 35
    Answer an incoming call during an intercom call When you receive an outside call during an intercom call, there is an alert tone. • To answer the outside call, press TALK. The intercom call ends automatically. • To end the intercom call without answering the outside call, press OFF. The telephone
  • Vtech SN5147 | User Manual - Page 36
    phonebook entry 1. Enter the number when the phone is not in use. Press MENU, then go to Step 3. -ORPress MENU when the phone is not in use, then press q phonebook, or use the dialing keys to start a name search. Alphabetical search 1. Follow the steps in Review a phonebook entry above to enter the
  • Vtech SN5147 | User Manual - Page 37
    The handset displays Contact deleted. You hear a confirmation tone. Edit a phonebook entry 1. Search for the desired entry in the phonebook (see Review a phonebook entry or Alphabetical search). 2. When the desired entry appears, press SELECT. The handset displays EDIT NUMBER and the stored number
  • Vtech SN5147 | User Manual - Page 38
    numbers (area code plus phone number). If the last seven digits of the incoming telephone number does not match a number in your phonebook, the name appears as it is delivered by the telephone service provider. Missed call indicator When there are calls that have not been reviewed in the caller ID
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    the handset to dial. Save a caller ID log entry to the phonebook 1. Review the caller ID log entries, and when your desired entry shows on the a space (for entering names only). Delete the caller ID log entries 1. Review the caller ID log entries. 2. When the desired caller ID log entry displays
  • Vtech SN5147 | User Manual - Page 40
    call blocker * If you have subscribed to caller ID service, then you can use the Smart call blocker feature to in your directory, allow list, block list, or star name list. You can easily add incoming phone numbers to your allow list and block list. This allows you to build up your lists of allowed
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    Call category Call control Calls without numbers Numbers that are "out of area" or set to "Private". Uncategorized calls With absent caller ID number. Numbers not found in phonebook. Option 1: Screening with caller name If you have selected this option, the telephone plays the screening
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    . The first character of every word is capitalized. 9. Press SELECT to save. The handset displays Saved to allow list and then you hear a confirmation tone. Review allow list entry: 1. Press CALL BLOCK on the cordless handset when it is not in use. -ORPress MENU to enter the main menu when it
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    Edit an allow list entry 1. Search for the desired entry in the allow list (see Review allow list entry). 2. When the desired entry appears, press SELECT. The handset displays EDIT NUMBER and the stored number. 3. Use the dialing keys to edit
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    displays Saved to star name list and then you hear a confirmation tone. Review star name list entry: 1. Press CALL BLOCK on the cordless handset when list entry 1. Search for the desired entry in the allow list (see Review star name list entry). 2. When the desired entry appears, press SELECT. The
  • Vtech SN5147 | User Manual - Page 45
    Delete star name list entry: 1. Press CALL BLOCK on the cordless handset when it is not in use. -ORPress MENU to enter the main menu when it is not in use. Press q or p to scroll to Smart call blk, then press SELECT. 2. Press q or p to scroll to Star name list, and then press SELECT twice. 3. Press
  • Vtech SN5147 | User Manual - Page 46
    handset displays Saved to block list and then you hear a confirmation tone. Review block list entry: 1. Press CALL BLOCK on the cordless handset when it list entry 1. Search for the desired entry in the allow list (see Review block list entry). 2. When the desired entry appears, press SELECT. The
  • Vtech SN5147 | User Manual - Page 47
    Delete all block list entries: 1. Press CALL BLOCK on the cordless handset when it is not in use. -ORPress MENU to enter the main menu when it is not in use. Press q or p to scroll to Smart call blk, then press SELECT. 2. Press q or p to scroll to Block list, and then press SELECT. 3. Press q or p
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    4. If you select Screening, press q or p to choose one of the following options, and then press SELECT. • w/Caller name - ask the caller to say his/her name before the call rings on your telephone. You can then answer the call, and hear the caller's name announced. You can decide whether to answer
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    4. If you select Screening, press q or p to choose one of the following options, and then press SELECT. • w/Caller name - ask the caller to say his/her name before the call rings on your telephone. You can then answer the call, and hear the caller's name announced. You can decide whether to answer
  • Vtech SN5147 | User Manual - Page 50
    to record your name. Press 5 to end recording. To listen to the announcement with your recorded name again, scroll to Play annc and press SELECT. Reset all your screening announcements: 1. Press CALL BLOCK on the cordless handset when it is not in use. -ORPress MENU to enter the main menu when
  • Vtech SN5147 | User Manual - Page 51
    guide to set your telephone system to allow or to screen all incoming calls, or to screen calls that do not display a phone by inputting the designated numbers, as instructed in the voice guide. • Press 1 if you Smart call blocker via voice guide. Press SELECT to start the setup. Screen calls
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    remotely. See Remote access on page 58. Options for screened calls without numbers 1. When the telephone starts ringing, and the screen displays Screened call, press TALK or on the cordless handset or lift the corded handset on the telephone base to pick up the call. If you have turned on the caller
  • Vtech SN5147 | User Manual - Page 53
    from numbers or names that are not yet saved in your phonebook, allow list, block list, or star name list. You can easily add incoming phone numbers to your allow list and block list. This allows you to build up your lists of allowed and blocked numbers, and Smart call blocker
  • Vtech SN5147 | User Manual - Page 54
    Options for screened uncategorized calls 1. When the telephone starts ringing, and the screen displays Screened call, press TALK or on the cordless handset or lift the corded handset to pick up the call. If you have turned on the caller ID announce feature, the telephone announces "You have a call
  • Vtech SN5147 | User Manual - Page 55
    Sound settings Key tone The cordless handset is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys. 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to
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    service For message recording, your telephone has a built-in answering system, and it also supports voicemail service offered by your telephone service delete your messages manually. Your messages may be automatically deleted after a period of time. Contact your telephone service provider for more
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    Set your built-in answering system The answering system can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the announcement, messages and memos is approximately 22 minutes. The actual recording time depends on individual message
  • Vtech SN5147 | User Manual - Page 58
    press DELETE. The handset displays Annc. reset to default. Voice guide to set Answering system This feature is instructed in the voice guide. • You can press CANCEL on the cordless handset to quit the voice guide the answering system via voice guide. Press SELECT to start the setup. • After you
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    Set number of rings You can set the answering system to answer an incoming call after two, three, four, five or six rings; or toll saver. If you choose toll saver, the answering system answers a call after two rings when you have new messages, or after four rings when you have no new messages. This
  • Vtech SN5147 | User Manual - Page 60
    accessed remotely. If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been reviewed. Message playback If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone
  • Vtech SN5147 | User Manual - Page 61
    ) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all messages with the telephone base: 1. Press DELETE when the phone is not in use. The system announces, "To delete all old messages, press DELETE again." 2. Press DELETE immediately
  • Vtech SN5147 | User Manual - Page 62
    Call screening To screen a call at the telephone base: If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system. Options while a message is being recorded: • Slide the VOL control
  • Vtech SN5147 | User Manual - Page 63
    and New voicemail. To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages. • After you have listened
  • Vtech SN5147 | User Manual - Page 64
    Press q or p to choose Settings and then press SELECT. 3. Press q or p to choose Clr voicemail and then press SELECT. 4. The screen displays Reset Voicemail Indicator?. Press SELECT to confirm. You hear a confirmation tone. Remote access A two-digit security code is required to access the answering
  • Vtech SN5147 | User Manual - Page 65
    separately) to expand your telephone system. Your telephone base supports a maximum of four cordless handsets. Additional handsets are he telephone base. After charged, each expansion handset displays To register HS, see manual. • You cannot register a handset if any other system device is in use.
  • Vtech SN5147 | User Manual - Page 66
    SN5307 cordless photo speed dial handset lets you quickly dial one of the four preset numbers by the charger. Start again from Step 1 above. Device setup You can add VTech compatible Cordless audio or base. For operation instructions, refer to page 62 to page 65. VTech compatible ULE devices The
  • Vtech SN5147 | User Manual - Page 67
    the telephone base beeps and its visual ringer indicator light turns off. If registration fails, start again from Step 1 above. For detailed installation and operation instructions, refer to the user's manual of your Extension ringer. To register an Audio doorbell: 1. When the telephone is not in
  • Vtech SN5147 | User Manual - Page 68
    and its visual ringer indicator light turns off. If registration fails, start again from Step 1 above. For detailed installation and operation instructions, refer to the SOS emergency call section in this manual, and the user's manual of your Wearable home SOS pendant. Audio doorbell (Model SN7021
  • Vtech SN5147 | User Manual - Page 69
    call Using a cordless handset: • Press TALK on a cordless handset to answer. Using the telephone base: • Press on the telephone base or lift the corded handset to answer. • After you press TALK on the cordless handset to answer the doorbell, the handset screen displays Speak to DOORBELL X. You can
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    the preset number, the call receiver of the preset number hears the message "This is a diverted call from doorbell. Please press any number key to start the conversation." You can also set the telephone to record all doorbell call conversations. See Record doorbell call on page 63. 64
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    You can check the signal strength of your devices (SN7014/SN7021/SN7022, all purchased separately), for example, before mounting it. Follow the instructions below to check the signal strength between the device and the telephone base. For Extension ringer (SN7014) and Audio doorbell (SN7021), make
  • Vtech SN5147 | User Manual - Page 72
    Test Audio doorbell's signal strength 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to choose Set device and then press SELECT. 3. Press SELECT to select Check signal. 4. Scroll to select DOORBELL X (X represents the device number assigned to the ringer)
  • Vtech SN5147 | User Manual - Page 73
    Device monitoring If there are additional devices registered to the telephone base, the names of the registered devices appear in the Devices menu of the cordless handset. View device status You can view the current status of each of the registered devices and check whether they are active, inactive
  • Vtech SN5147 | User Manual - Page 74
    with expansion handsets or devices only) You have started the intercom process, and need to enter the time is less than three minutes. An extension phone, or one of the handsets is in use . There are new voicemail message(s) from the telephone service provider. When you send out an intercom request,
  • Vtech SN5147 | User Manual - Page 75
    at base Phone Phonebook empty ... Smart Call blk screening... Speaker To register HS, see manual To screen call, press [SELECT] Transferred UNKNOWN NAME UNKNOWN you to pick up the call. The telephone base is playing voice guide. The telephone is screening an incoming call. The handset speakerphone is
  • Vtech SN5147 | User Manual - Page 76
    XX New messages ** Paging ** There are new messages. The handset is being paged by the telephone base. General product care Taking care of your telephone Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently.
  • Vtech SN5147 | User Manual - Page 77
    defective. Try installing a new telephone line cord. If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider. You may be using a new cable or VoIP service, the existing telephone jacks in your home
  • Vtech SN5147 | User Manual - Page 78
    cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service your cordless phone. For better service providers must use equipment compatible with the caller ID service. The caller may not be calling from an area which supports
  • Vtech SN5147 | User Manual - Page 79
    the system will answer after 10 rings. If you subscribe to voicemail service, change the number of rings so that your answering system answers names or press the pound key (#). We recommend that you add the phone numbers of your family members and friends, and desired businesses to your Phonebook
  • Vtech SN5147 | User Manual - Page 80
    Blocking all unknown calls. Forwarding all unknown calls to the answering system. The messages on the answering system are incomplete. If you want to block all unknown calls with numbers that are not in your directory or allow list, change the settings to block calls without numbers and
  • Vtech SN5147 | User Manual - Page 81
    battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERY® for information on Ni , if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there
  • Vtech SN5147 | User Manual - Page 82
    adopted by ACTA. A compliant telephone cord and modular plug is provided with for two lines. See the installation instructions in the user's manual. The Ringer Equivalence Number (REN) less. For more information, please contact your telephone service provider. This equipment must not be used with
  • Vtech SN5147 | User Manual - Page 83
    agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before
  • Vtech SN5147 | User Manual - Page 84
    the box. These instructions are intended for starts flashing, release PAGE and then press it again within 2 seconds. • When the phone To register HS, see manual. • When the phone fails to enter this 5. Ne déposez pas ce téléphone sur un chariot, support ou table chancelants. L'appareil pourrait
  • Vtech SN5147 | User Manual - Page 85
    et communiquez avec le département de service à la clientèle de VTech dans les cas suivants : • Lorsque instructions de fonctionnement. Réglez uniquement les commandes indiquées dans le les instructions d'une électrocution. 15. N'utilisez pas le téléphone pour rapporter une fuite de gaz à proximité
  • Vtech SN5147 | User Manual - Page 86
    Rechargez la pile incluse avec cet appareil, selon les instructions et limites spécifiées dans ce guide d'utilisation. Stimulateurs cardiaques implantés dans l'organisme Les simulateurs cardiaques (s'applique uniquement aux téléphones numériques sans fil) : L'organisme 'Wireless Technology Research
  • Vtech SN5147 | User Manual - Page 87
    combiné sans fil si le socle est débranché ou mis hors tension ou si le courant est coupé. • Possibilité d'interférences aux téléviseurs : Certains téléphones sans fil fonctionnent sur des fréquences pouvant causer des interférences aux téléviseurs et aux magnétoscopes. Pour réduire ou prévenir de
  • Vtech SN5147 | User Manual - Page 88
    installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products anyone other than an authorized service representative of VTech; 3. Product to the extent that the problem experienced is caused by signal conditions
  • Vtech SN5147 | User Manual - Page 89
    NOTE: Before calling for service, please review the user's manual - a check of the Product's controls and features may save you a service call. Except as provided by of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of
  • Vtech SN5147 | User Manual - Page 90
    Technical specifications Frequency control Transmit frequency Channels Nominal effective range Power requirements Memory Crystal controlled PLL synthesizer Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz 5 Maximum power allowed by FCC and IC. Actual operating range may vary
  • Vtech SN5147 | User Manual - Page 91
    Designed to fit your home. And your life. VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice. © 2020 VTech Communications, Inc. All rights reserved. 02/20.
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User’s manual
SN5147
Amplified
Corded/Cordless Answering System
with Big Buttons and Display
Go to
www.vtechphones.com
to register your product for
enhanced warranty support and
latest VTech product news.
BC