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Vtech SN5127 User Manual

Vtech SN5127 Manual

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Vtech SN5127 | User Manual - Page 1
Go to www.vtechphones.com to register your product for enhanced warranty support and latest VTech product news. SN5127 Amplified Cordless Answering System with Big Buttons and Display BC User's manual
Vtech SN5127 | User Manual - Page 2
instructions. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support your phone from
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a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments
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provided with this product only in accordance with the instructions and limitations specified in this manual. Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research
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use 9 Set date and time 9 Voice guide to set Smart call blocker........9 Voice guide to set answering system........9 Operating range 9 Configure progress 23 Call waiting 23 Chain dialing 24 Find handset 24 Redial list 25 Review a redial list entry 25 Dial a redial list entry 25 Delete a
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the built-in answering system and voicemail service 47 Set your built-in answering system the announcement 48 Delete the announcement 49 Voice guide to set Answering system.....49 Set number of 72 California Energy Commission battery charging testing instructions 75 For C-UL compliance only 75
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What's in the box Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. • To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
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Overview 14 13 12 11 10 9 8 7 6 Telephone base overview 1 - Antenna 2 - • Adjust the listening volume during message playback. • Adjust the base ringer volume while idle. 3 - PAGE • While the telephone is idle, press to page all handsets. • During a call, press to initiate an intercom conversation
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clarity and loudness of your caller's voice on the cordless handset earpiece when you are on a call, or listening predialing. • Silence the handset ringer temporarily while the phone is ringing. • Press and hold to erase . 8 - • Press and hold to review the redial list. • Press to enter registration
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if the caller's number is available. 14 - • Mute the microphone during a call. • Silence the handset ringer temporarily while the phone is ringing. • Delete the displayed entry while reviewing the phonebook, caller ID log or redial list. 19 17 - • Change the quality of the handset audio to best
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battery is fully charged. The handset speakerphone is in use. The handset ringer is turned off. There are new voicemail received from your telephone service provider. The handset microphone is muted. There are new caller ID log entries. The answering system is turned on. There are new messages in
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ceiling outlet. Otherwise, your telephone would fall out of the outlet. • If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, make sure you install a DSL filter (not included) between the telephone line cord and telephone wall jack. Contact your
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Ni-Cd batteries, nor other non-rechargeable batteries for operating the cordless handset. They may cause failure or malfunction of the handset batteries provided with this product only in accordance with the instructions and limitations specified in this manual. • If the handset will not be used for
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range OR No pwr at base alternately. Put the charged handset in the telephone base to back up the telephone base power for some basic phone operations for a short period of time. During this period, you cannot use the answering system. When the handset is put in the telephone base, it
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on the cordless handset. Check for dial tone Press TALK. If you hear a dial tone, the installation is successful. If you do not hear a dial tone: • Make sure the installation procedures described above are properly done. • It may be a wiring problem. If you have changed your telephone service to
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date and time If you subscribe to caller ID service, you can choose to set the date and time cordless handset. • To ensure proper operation, the telephone system must be installed according to the installation instructions phone line is in use. • Do not solely rely on the SOS button on the cordless
Vtech SN5127 | User Manual - Page 17
the preset SOS numbers for 3 times before aborting the operation when none of the calls are answered. Set SOS emergency number 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to choose Set SOS, and then press SELECT. 3. Press q or p to choose SOS number
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call is answered. You can disable this setting to allow you to make emergency calls directly to the preset SOS numbers. 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to choose Set SOS, and then press SELECT. 3. Press SELECT to choose Call internal
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to select Ringer volume. 5. Press q or p to sample each volume level. 6. Press SELECT to save your preference. • For hearing protection, do not put the cordless handset near your ear when the telephone is ringing. Loud ringer sound may damage your hearing. Adjust the volume to lower the ringer sound
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phone number up to the last 11 digits will be announced. If the caller's phone number is also private or unknown, no information will be announced. 1. Press MENU on the cordless telephone service provider continues to send the signal to turn on the indicators. 1. Press MENU on the cordless handset
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to be announced whenever you press the number keys. 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p confirm. You hear a confirmation tone. • If, in the future, your telephone service provider requires you to dial the area code when making a local call, or,
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Dial mode The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you need to change the dial mode to pulse dialing before using the telephone. 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to choose Settings, and then press
Vtech SN5127 | User Manual - Page 23
a dialing pause (for entering numbers only). • Press 0 to add a space (for entering names only). Edit a photo speed dial entry 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to scroll to Direct memory, then press SELECT. 3. Press q or p to scroll to
Vtech SN5127 | User Manual - Page 24
dial keys on the telephone base to dial the corresponding speed dial number. Using a cordless handset: • Press M1, M2, M3, or M4 to dial the corresponding speed dial 22.4mm 22.5mm Delete a speed dial entry 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p
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telephone system will alarm you at the set time. You can choose different melodies for the reminder alarms. Set alarm reminder 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to scroll to Reminder and then press SELECT. 3. Press q or p to scroll through and
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Rename reminders You can rename the reminders to give them names that are meaningful to you. 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to scroll to Reminder and then press SELECT. 3. Press q or p to select the desired
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the receiver to respond by pressing one of the number keys on his/her phone. • You can record your own SOS message, or use the default SOS a conversation with the call receiver. • The AUDIO ASSIST/SOS button on the cordless handset functions as Audio Assist button when on a call or listening to a
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the speaker volume level when on a call; or • to adjust the ringer volume when the telephone is ringing. • For hearing protection, do not put the cordless handset near your ear when the telephone is ringing. Loud ringer sound may damage your hearing. Adjust the volume to lower the ringer sound if
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When you are already on an outside call with the cordless handset or the telephone base, the other handset or the telephone base press on the telephone base. Call waiting When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call
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Find handset You can use the Page/Intercom feature to find your misplaced cordless handset. To start intercom paging: • Press PAGE on the right side of the telephone base when not in use to make intercom call to the cordless handset. • If you have two or more handsets, the telephone makes intercom
Vtech SN5127 | User Manual - Page 31
handsets, you can make intercom calls from one handset to another or to the telephone base. • Your telephone base supports up to four cordless handsets. You can buy additional expansion handsets (SN5107) or photo speed dial handsets (SN5307) for this telephone base. Make intercom call using the
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intercom call on the telephone base, press . 3. To end the intercom call, press OFF or place the handset back in the charging cradle. The cordless handset displays Intercom ended. -ORTo end the intercom call on the telephone base, press on the telephone base. • To cancel the intercom call before it
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call on the destination handset, press TALK or . The cordless handset displays Intercom. -ORTo answer the intercom call on the Add a phonebook entry 1. Enter the number when the phone is not in use. Press MENU, then go to Step 3. -ORPress MENU when the phone is not in use, then press q or p to
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PAUSE to insert a dialing pause (for entering numbers only). • Press 0 to add a space (for entering names only). Review a phonebook entry Entries are sorted alphabetically. 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to scroll to Phonebook then press
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to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the telephone number has more are sent by your telephone service provider along with the call information. Review a caller ID log entry 1. Press MENU on the cordless handset in idle mode to enter
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numbers (area code plus phone number). If the last seven digits of the incoming telephone number does not match a number in your phonebook, the name appears as it is delivered by the telephone service provider. Missed call indicator When there are calls that have not been reviewed in the caller ID
Vtech SN5127 | User Manual - Page 37
Review the caller ID log entries. 2. When the desired caller ID log entry displays, press DELETE. You hear a confirmation tone. To delete all caller ID log entries: 1. Press MENU on the cordless have subscribed to caller ID service, then you can use can easily add incoming phone numbers to your allow
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your block list. Set Smart call blocker on/off The Smart call blocker feature is set to on by default. 1. Press CALL BLOCK on the cordless handset when it is not in use. -OR- Press MENU to enter the main menu when it is not in use. Press q or p to scroll
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names only). Save a caller ID log to allow list: 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to scroll list and then you hear a confirmation tone. Review allow list entry: 1. Press CALL BLOCK on the cordless handset when it is not in use. -ORPress
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1. Search for the desired entry in the allow list (see Review allow list entry). 2. When the desired entry appears, press ?. 5. Press SELECT to confirm. Delete all allow list entries: 1. Press CALL BLOCK on the cordless handset when it is not in use. -ORPress MENU to enter the main menu when it is
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• Press 0 to add a space (for entering names only). 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to scroll to list and then you hear a confirmation tone. Review star name list entry: 1. Press CALL BLOCK on the cordless handset when it is not in use. -
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SELECT to confirm. Delete all star name list entries: 1. Press CALL BLOCK on the cordless handset when it is not in use. -ORPress MENU to enter the main menu The block list stores up to 1,000 entries. 1. Press CALL BLOCK on the cordless handset when it is not in use. -ORPress MENU to enter the main
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block list and then you hear a confirmation tone. Review block list entry: 1. Press CALL BLOCK on the cordless handset when it is not in use. -ORPress a confirmation tone. Delete block list entry: 1. Press CALL BLOCK on the cordless handset when it is not in use. -ORPress MENU to enter the main
Vtech SN5127 | User Manual - Page 44
all block list entries: 1. Press CALL BLOCK on the cordless handset when it is not in use. -ORPress MENU to these calls. Moreover, you can forward these calls to the answering system. 1. Press CALL BLOCK on the cordless handset when it is not in use. -OR- Press MENU to enter the main menu when it is
Vtech SN5127 | User Manual - Page 45
before you decide whether to answer or reject these calls. Moreover, you can forward these calls to the answering system. 1. Press CALL BLOCK on the cordless handset when it is not in use. -ORPress MENU to enter the main menu when it is not in use. Press q or p to scroll to
Vtech SN5127 | User Manual - Page 46
"this number" in both announcements. See Record your name for all screening announcements. Play announcement of screening with caller name: 1. Press CALL BLOCK on the cordless handset when it is not in use. -ORPress MENU to enter the main menu when it is not in use. Press q or p to scroll to
Vtech SN5127 | User Manual - Page 47
Play announcement of screening without caller name: 1. Press CALL BLOCK on the cordless handset when it is not in use. -ORPress MENU to enter the main Record your name for all screening announcements: 1. Press CALL BLOCK on the cordless handset when it is not in use. -ORPress MENU to enter the main
Vtech SN5127 | User Manual - Page 48
guide to set your telephone system to allow or to screen all incoming calls, or to screen calls that do not display a phone number. 1. Press CALL BLOCK on the cordless call blocker feature by inputting the designated numbers, as instructed in the voice guide. • Press 1 if you want to screen calls
Vtech SN5127 | User Manual - Page 49
on page 55. Options for screened calls without numbers 1. When the telephone starts ringing, and the screen displays Screened call, press TALK or on the cordless handset or press on the telephone base to pick up the call. If you have turned on the caller ID announce feature, the telephone announces
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list, block list, or star name list. You can easily add incoming phone numbers to your allow list and block list. This allows you to press OFF to silence the ringer. You can also press CALL BLOCK on the cordless handset or telephone base to reject the call directly, and the caller's number will
Vtech SN5127 | User Manual - Page 51
hang up." to the caller. The telephone number will be added to your block list. Forward a screened call to the answering system: • Press 4 on the cordless handset or telephone base to forward the call to the answering system. End a screened call: • If you do not want to take the call, press
Vtech SN5127 | User Manual - Page 52
key tone, there are no beeps when you press keys. 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to base ringer off, the caller ID will not be announced. 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to choose
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CANCEL on the cordless handset. The service For message recording, your telephone has a built-in answering system, and it also supports voicemail service offered by your telephone service manually. Your messages may be automatically deleted after a period of time. Contact your telephone service
Vtech SN5127 | User Manual - Page 54
, or replace it with your own. Record your own announcement The announcement can be up to 90 seconds in length. 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to choose Answering sys then press SELECT. 3. Press SELECT to select Announcement. 4. Press
Vtech SN5127 | User Manual - Page 55
the basic setup of your answering system." 4. Setup your answering system by inputting designated numbers, as instructed in the voice guide. • You can press CANCEL on the cordless handset to quit the voice guide at any time. • After a power outage, the system prompts you to set the date and time
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press SELECT to save. You hear a confirmation tone. Set recording time You can set the recording time for each incoming message. 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to choose Answering sys and then press SELECT. 3. Press q or p to choose Ans sys
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beeps every 10 seconds when there are messages that have not been reviewed. Message playback If you have new messages, the telephone plays only the Configure your telephone section for more details. To playback messages with the cordless handset: 1. When the handset is not in use, press MENU twice
Vtech SN5127 | User Manual - Page 58
until you review them. You cannot retrieve deleted messages. To delete all messages with the telephone base: 1. Press DELETE when the phone is not hear a confirmation tone. To delete all messages with the cordless handset: 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2.
Vtech SN5127 | User Manual - Page 59
system. You can record your own memos using a system handset. Playback and delete them in the same way as incoming messages. 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to choose Answering sys and then press SELECT. 3. Press q or p to choose Record memo
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provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure . You hear a confirmation tone. -OR1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to choose
Vtech SN5127 | User Manual - Page 61
feature to turn off the indicators. • This feature turns off the indicators only, it does not delete your voicemail messages. 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to choose Settings and then press SELECT. 3. Press q or p to choose Clr voicemail
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can add new cordless handsets (SN5107, purchased separately) to expand your telephone system. Your telephone base supports a maximum of four cordless handsets. Additional failed, and then To register HS, see manual. Remove the handset from the charger and repeat the registration process again. 56
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answer the doorbell call and talk to the visitor at your door with the handset or base. For operation instructions, refer to page 59 to page 62. VTech compatible ULE devices The ULE Cordless extension ringer (SN7014) works as an extra ringer and/or flashing lights in addition to your handset and
Vtech SN5127 | User Manual - Page 64
the telephone base beeps and its visual ringer indicator light turns off. If registration fails, start again from Step 1 above. For detailed installation and operation instructions, refer to the Audio doorbell section in this user's manual, and the user's manual of your Cordless audio doorbell. 58
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installation and operation instructions, refer to the SOS emergency call section in this manual, and the user's manual of your Wearable number. You can also record doorbell calls. Set chime volume 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to choose
Vtech SN5127 | User Manual - Page 66
answer the doorbell, the handset screen displays Speak to DOORBELL X. You can then talk with the visitor at your door. Decline a doorbell call Using a cordless handset: • When the chime tone is ringing, press OFF on the handset. Record a doorbell call You can record conversations between you at the
Vtech SN5127 | User Manual - Page 67
or right. • Press and hold PAUSE to insert a dialing pause (for entering numbers only). Set auto call divert to preset number 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to choose Set device and then press SELECT. 3. Press q or p to choose Doorbell and
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purchased separately), for example, before mounting it. Follow the instructions below to check the signal strength between the device and the signal strength is good. Test Extension ringer's signal strength 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p
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adjust the Extension ringer's location to improve the signal. Repeat from step 1 to test again. Test SOS pendant's signal strength 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to choose Set device and then press SELECT. 3. Press SELECT to select Check
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view the current status of each of the registered devices and check whether they are active, inactive, or with low battery. 1. Press MENU on the cordless handset in idle mode to enter the main menu. 2. Press q or p to choose Devices and then press SELECT. 3. Scroll to the desired device and then
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time Not enough batt to power base An extension phone, or one of the handsets is in use. The time. There are new voicemail message(s) from the telephone service provider. When you send out an intercom request, the answering system. The cordless handset you put in the base does not have enough
Vtech SN5127 | User Manual - Page 72
to back up the telephone base power for some basic phone operations during a power failure. The telephone base has screening... Speaker To register HS, see manual The registration is not successful. The telephone base is playing voice guide. The telephone is screening an incoming call. The
Vtech SN5127 | User Manual - Page 73
To screen call, press [SELECT] Transferred UNKNOWN NAME UNKNOWN NUMBER UNKNOWN CALLER XX Missed calls XX New messages ** Paging ** The system is recording a message. Press SELECT to screen a call on a handset. You have transferred an outside call to another system device. This caller's name is
Vtech SN5127 | User Manual - Page 74
cordless telephone. If you cannot find the answer to your question, visit our website at www.vtechphones.com or call 1 (800) 595-9511 for customer service problem is probably in the wiring or telephone service. Contact your telephone service provider. You may be using a new cable or VoIP service,
Vtech SN5127 | User Manual - Page 75
problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters. Appliances or other cordless of your cordless phone. For service providers must use equipment compatible with the caller ID service. The caller may not be calling from an area which supports
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the system will answer after 10 rings. If you subscribe to voicemail service, change the number of rings so that your answering system answers names or press the pound key (#). We recommend that you add the phone numbers of your family members and friends, and desired businesses to your Phonebook
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Blocking all unknown calls. Forwarding all unknown calls to the answering system. The messages on the answering system are incomplete. If you want to block all unknown calls with numbers that are not in your directory or allow list, change the settings to block calls without numbers and
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battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERY® for information on Ni , if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there
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line and an RJ14 jack for two lines. See the installation instructions in the user's manual. The Ringer Equivalence Number (REN) is used to determine be five (5.0) or less. For more information, please contact your telephone service provider. This equipment must not be used with Party Lines. If you
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agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before
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instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all cordless register HS, see manual. • When the phone fails to enter Ne déposez pas ce téléphone sur un chariot, support ou table chancelants. L'appareil
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et communiquez avec le département de service à la clientèle de VTech dans les cas suivants : • Lorsque instructions de fonctionnement. Réglez uniquement les commandes indiquées dans le les instructions d'une électrocution. 15. N'utilisez pas le téléphone pour rapporter une fuite de gaz à proximité
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Rechargez la pile incluse avec cet appareil, selon les instructions et limites spécifiées dans ce guide d'utilisation. Stimulateurs cardiaques implantés dans l'organisme Les simulateurs cardiaques (s'applique uniquement aux téléphones numériques sans fil) : L'organisme 'Wireless Technology Research
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combiné sans fil si le socle est débranché ou mis hors tension ou si le courant est coupé. • Possibilité d'interférences aux téléviseurs : Certains téléphones sans fil fonctionnent sur des fréquences pouvant causer des interférences aux téléviseurs et aux magnétoscopes. Pour réduire ou prévenir de
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installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products anyone other than an authorized service representative of VTech; 3. Product to the extent that the problem experienced is caused by signal conditions
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NOTE: Before calling for service, please review the user's manual - a check of the Product's controls and features may save you a service call. Except as provided by of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of
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Technical specifications Frequency control Transmit frequency Channels Nominal effective range Power requirements Memory Crystal controlled PLL synthesizer Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz 5 Maximum power allowed by FCC and IC. Actual operating range may vary
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Designed to fit your home. And your life. VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice. © 2020 VTech Communications, Inc. All rights reserved. 02/20.