Vtech CM18445 Quick Start Guide

End a call:

Place the corded handset on

the telephone base. If you are using the

speakerphone, press

SPEAKER

to hang up.

Conference calls

The system can support 6-party conference with

a maximum of four outside calls and two system

extensions (including the initiating party).

1. Make an intercom call with an extension.

2. Make an outside call. The intercom call is

automatically put on hold.

3. Press

CONFERENCE

at any time to begin the

conference.

-OR-

1. Make or answer an outside call.

2. Make or answer a call using another line, or

make an intercom call with someone. The first

line is automatically put on hold.

3. Press

CONFERENCE

at any time to begin the

conference.

Intercom calls

•

INTERCOM

->

or

to choose a desired

extension ->

SELECT

.

-OR-

•

Press the speed dial key assigned with the

desired extension number.

Paging calls

You can broadcast a message to the

speakerphone of any extension deskset or

handset.

1.

PAGE

->

or

to choose a desired

extension, a paging group or

All

->

SELECT

.

2. Press and hold

PAGE

to broadcast your voice

to the extension(s).

Call recording

•

While on a call, press

MENU

twice.

The screen displays

-Rec

, and the timer starts

counting while recording. The recording ends

when you end the call.

•

To stop recording and continue the call, press

MENU

twice.

Basic system setup

Line mode

You can set each of the four lines to automatically

respond to incoming calls in one of the four

possible line modes.

•

General mailbox (Gen MB only):

The caller

is prompted to leave a message in the general

mailbox, which a person at any deskset or

handset can review.

•

Auto attendant (Auto att):

Caller can

select an extension, leave a message in the

general mailbox or listen to the user-recorded

directory. When the auto attendant directs a

call to an extension but it is not answered,

the auto attendant prompts the caller to leave

a message for that extension or try another

extension.

•

Announce only (Annc only):

The answering

system plays an announcement only and then

the call is dropped.

• No answer:

The system does not respond to

the incoming call. The call rings until the caller

hangs up.

Set line mode:

1.

MENU

->

or

->

Line mode

->

SELECT

.

2.

or

to choose the desired line or all lines ->

SELECT

.

3.

or

to choose the desired line mode ->

SELECT

.

Set date and time:

1.

MENU

->

or

->

Date and time

->

SELECT

.

2. Enter the month, day and year using the dialing

keys ->

SELECT

.

3. Enter the hour and minute using the dialing

keys.

4.

or

to choose the

am

or

pm

->

SELECT

.

Record directory announcement:

You can

record a list of your system extensions that will

play when the auto attendant answers a call and

the caller presses the

#

(pound key) twice.

1.

MENU

->

or

->

Ans sys setup

->

SELECT

.

2.

or

->

Auto att setup

->

SELECT

.

3.

or

->

Record directory

->

SELECT

.

•

or

to choose

Change

if you have

recorded a directory announcement before

->

SELECT

.

4.

SELECT

to start recording. Press again to stop.

5.

or

->

OK

->

SELECT

.

Set number of rings:

You can set the number

of times this console rings before the general

mailbox, auto attendant or announce only mode

picks up a call.

1.

MENU

->

or

->

Ans sys setup

->

SELECT

.

2.

or

->

Gen MB setup

,

Auto att setup

or

Annc only setup

->

SELECT

twice.

3.

or

to choose among

2

,

3

,

4

,

5

,

6

,

7

or

Toll

saver

->

SELECT

.

Message playback

1.

MAIL BOX

->

SELECT

.

2. If you have only new or old messages, you

hear the message playback immediately.

If you have both new and old messages, press

or

to choose

New messages

or

Old

messages

->

SELECT

.

Telephone operations

Make a call:

Lift the corded handset or press

SPEAKER

. To override automatic line

selection, press

LINE 1

-

LINE 4

for the desired

line, then lift the corded handset. Wait for a dial

tone, then enter the telephone number. The

screen displays the elapsed time as you talk.

Answer a call:

Lift the corded handset or press

SPEAKER

.

Go to

www.vtechphones.com

to register your product for

enhanced warranty support and

the latest VTech product news.

CM18445/

AM18447

4-Line

Small Business System

Main Console

Specifications are subject to change without notice.

© 2017 VTech Communications, Inc.

All rights reserved. 05/17. CM18445_AM18447_QSG_V3.0

Document order number: 96-010499-030-100

Main menu

The

>

symbol highlights a menu item.

Main menu

• Directory

• Call history

• Ringer setting

• Console setup

• Line mode

• Ans sys setup

• Registration

• Music on hold

• COVM

• Date and time

• Speed dial

• Dial mode

• User support

• HDST/SPK

• Factory reset

• Console info

Using menus

• Press

MENU/

SELECT

to show the main menu.

• Press

or

to scroll through menu items.

• Press

MENU

/SELECT

or press

/SKIP

to select

a highlighted menu item.

• Press

MENU

/SELECT

to save changes.

• Press

CANCEL

to cancel an operation, exit the

menu display or return to the idle screen.

>Directory

Call history

Ringer setting

Console setup

Line mode

Ans sys setup

Registration

Menu

Set ring group:

Use this feature to specify

which extensions ring and display the caller ID

information when there is incoming call on a

certain telephone line. By default, all extensions

ring on all lines.

1.

MENU

->

or

->

Ringer setting

->

SELECT

.

2.

or

->

Ring group

->

SELECT

.

3.

or

to review the ring groups of different

lines ->

SELECT

.

4. Press the extension number you want to

remove using the dialing keys, or press the

number again to add it back to the ring group

->

SELECT

.

Answering system setup

Record announcement:

You can record up to

four 90-second announcements: one for general

mailbox, two for auto attendant and one for

announce only. The auto attendant announcement

should contain instructions for the caller.

1.

MENU

->

or

->

Ans sys setup

->

SELECT

.

2.

or

->

Gen MB setup

,

Auto att setup

or

Annc only setup

->

SELECT

.

3. For general mailbox:

or

to choose

Anncment setup

->

SELECT

.

For auto attendant:

or

to choose

Daytime

annc

or

Night time annc

->

SELECT

.

For announce only:

or

to choose

Anncment setup

->

SELECT

.

4.

or

->

User anncment

->

SELECT

.

•

or

to choose

Change

if you have

recorded an announcement before ->

SELECT

.

5.

SELECT

to start recording. Press again to

stop.

6.

or

->

OK

->

SELECT

.

Quick start guide

Vtech CM18445 Quick Start Guide

Vtech CM18445 Manual

Vtech CM18445 manual content summary: