Synology RS2821RP Transactions in Surveillance Station 8.1.0 and above
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- Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 1
User's Guide Synology Transactions User's Guide Surveillance Station 8.0.0 and above 1 - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 2
Guides. Got a problem and unable to find the solution in our official documentation? Search hundreds of answers by users and support staff in Synology Community or reach Synology Support through the web form, email or telephone. Table of Contents Introduction 01 Overview Compatibility - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 3
and effort matching recorded transaction text with relevant video footage. Synology offers a solution to this challenge by introducing the integration of . Aside from supporting common transaction devices such as POS (Point-of-Sales) devices, Surveillance Station is also compatible with devices that - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 4
Compatibility of Synology Transactions Basic integration methods Surveillance Station is compatible with devices that transmit in the Synology official website. License One transaction device will be counted as one device when calculating the maximum number of supported devices for each NAS model, - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 5
instructions for hardware and software installation. Connect Transaction Devices to NAS have been configured, set up your device as a TCP server and make sure data can be transmitted to a specific provide COM ports for data transmission. Selected Synology NVR devices also provide you the option to - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 6
is able to properly connect to Surveillance Station. Enable Transactions service Enable Transactions in the Add-ons application before operating transaction devices. Transactions can be installed in Surveillance Station on every NAS/NVR models for free, but adding transaction devices will require - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 7
Installation Set up the connection type of transaction devices Launch the Transactions application and choose to add a transaction device. In the Add Transaction Device Wizard window, you can determine the connection type of your transaction device. There are three options provided, TCP, Serial Port - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 8
. These are only used to detect whether the device is still active or not. Surveillance Station receives raw data from the device via the WebAPI Synology provided. For more information, please refer to Chapter 6: Send Transactions Using WebAPI. 07 - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 9
After completing the connection settings, you can click Next to set up parsing rules for the received raw data if you have selected TCP or Serial port for your device. Data Definition The following steps only apply to setting up filter rules for raw data over TCP and Serial Port connection. If - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 10
Video images of the paired camera during transactions will be automatically recorded and stored. If you enable the CMS service in Surveillance Station, the paired camera must be on the local server. If you choose not to pair a camera, the data receiving function will not be affected. 2. Under the On - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 11
3. After all the settings are finished, click Finish to complete the setup process. After completing the setup, you can go to Transactions > Device, select a device and click on the play button to preview. Installation User-defined events After you have added a transaction device, you can set up - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 12
Surveillance Station provides five sets of events for users to set up. Matching Type can be set as Plain text or Regular Expression. Plain text means normal strings and Regular Expression refers to the regular expression mentioned in Data definition. Note that the strings are matched based on the - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 13
3. Start of transaction, End of transaction, and Canceling of transaction corresponds to the settings in the Data Definition page. You can choose which of these you would like to omit in Live View and Historical Record. Installation 4. If the strings you want to omit is defined in regular - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 14
you select On receiving next transaction, the on-screen display text will be cleared upon the start of a new transaction If you select On receiving instruction, an additional text field will appear under Clear method, and in this field you can customize - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 15
8. Once the instructions you have set up has been received, the transaction data on screen will be cleared immediately. Installation Delete Transaction Devices Please refer to the following - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 16
2. If you choose to keep all transactions, the deleted transaction device will remain on the transaction device list, but the status will be marked as Deleted. Installation 15 - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 17
Transactions historical records View Historical Records Please refer to the following to view historical records. 1. Go to Transactions > Historical Records to review the transaction records generated by your devices. You can do the following in the Historical Records tab: • Lock: Click the Lock - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 18
Transactions historical records 5. For the devices that are not paired with cameras, a 5 second long video with a default image with text overlaid will be played. 17 - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 19
6. For devices that are paired with cameras, the video clip during the transaction will be played. Transactions historical records 7. The length of the recorded video is determined by Pre-recording time and Post-recording time of the paired camera, you can adjust the settings in IP Camera > Edit > - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 20
Transactions historical records Set up Archive Settings You can set up rotating rules, including the number of days to keep logs and video clips, the maximum transaction record size to be kept, and whether to delete transaction records automatically under the Rotation Rules section in the Archive - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 21
Applications Transaction devices added in Surveillance Station can interact with other applications in Surveillance Station to provide more useful functions. This chapter introduces how to set up the transaction device settings in other applications. Live View Users can include transaction devices - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 22
Action Rule You can also set up transaction events in the Action Rule application in order to trigger actions in response to possible abnormal transactions. To use transaction device events, please select the Triggered option from the Rule type drop-down menu when adding an action rule in Add Action - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 23
You can go to Notification > Settings, select an event and click the Edit Schedule button to specify the notification schedule for each transaction device. Applications 22 - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 24
Transaction privilege Transaction privilege This chapter will introduce the privilege settings of Transactions. Please note that the each user privilege settings of Transactions are applied to all transaction devices, not individual devices. Manager Go to Users, select a Manager user and click the - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 25
Spectator Go to Users, select a Spectator user and click the Privilege button. Then go to the Advanced tab to adjust the following privilege settings for Transactions: • View transactions: The privilege to view transactions. If users do not have this privilege, they will not be able to use the - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 26
If you do not have privileges to play back recordings of the paired camera, the default image will be shown for the thumbnails in the list in Historical Records and Transaction Player. However, not having privileges to the paired camera will not affect receiving, displaying, and recording of - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 27
, we will provide detailed instructions on how to use Surveillance server, please send WebAPI directly to the recording server instead of the host server. Authentication Authentication is required before using any WebAPI provided by Synology in to NAS directly. API format Synology WebAPI requests - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 28
account password Description Optional.The name of the CMS recording server which the transaction device is on. The name of the 1970 to the occurrence time of the transaction. Optional. The login account name for NAS. Optional. Password of the account. Value , i.e. "NVR_1F" , i.e. - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 29
Parameter dsName Description Optional. The name of the CMS recording server which the transaction device is on. Value , i.e. transaction. , i.e. 1508989055 account Optional. The login account name for NAS. , i.e. "Manager" password Optional. Password of the account. - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 30
password Description Optional. The name of the CMS recording server which the transaction device is on. Value , time of the transaction. , i.e. 1508989055 Optional. The login account name for NAS. , i.e. "Manager" Optional. Password of the account. , i.e. " - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 31
Illegal parameters Operation failed means the system is in an abnormal status. Please confirm that the Transactions service is enabled in the Add-ons application. If the service has been enabled, please try to restart Surveillance Station. Several reasons can cause Illegal parameters, here are - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 32
Note: • If your Synology NAS is a CMS Host server, you can specify dsName to designate a CMS recording server which the transaction device is on. If dsName is not specified, the CMS Host server is first searched before CMS recording servers for transaction devices matching the given name. If two or - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 33
to Surveillance Station. You can check the firewall settings and try to ping the devices from your NAS. Another possible reason for disconnection is that your device is not working as a TCP server to transmit data over TCP connection. Please check the TCP settings on your device. Why can't I receive - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 34
correctly on selected applications, then the other applications might have some issues. Please contact Synology support to solve this problem. If the user-define event is not triggered on all the applications, please go must occur at the end of a word Skips match for the pattern abc 33 Troubleshoot - Synology RS2821RP | Transactions in Surveillance Station 8.1.0 and above - Page 35
Troubleshoot synology.com Synology may make changes to specifications and product descriptions at any time, without notice. Copyright © 2021 Synology Inc. All rights reserved. ® Synology and other names of Synology Products are proprietary marks or registered trademarks of Synology Inc. Other
Synology Transactions
User's Guide
Surveillance Station 8.0.0 and above
User's Guide