Sony VGN-TZ370N User Guide

Sony VGN-TZ370N - VAIO TZ Series Manual

Sony VGN-TZ370N manual content summary:

  • Sony VGN-TZ370N | User Guide - Page 1
    N User Guide Personal Computer VGN-TZ300 Series/VGN-TZ40 Series
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    ...23 Using the Battery Pack ...24 Shutting Down Your Computer Safely ...31 Using Your VAIO Computer ...32 Using Drive ...41 Using the ExpressCard Module ...50 Using the Memory Stick Media ...54 Using Other Memory Cards ...60 Using the Internet...64 Using Wireless LAN (WLAN) ...66 Using the Bluetooth
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    ...81 Connecting an Optical Disc Drive ...89 Connecting External Speakers ...91 to a Network (LAN) ...106 Customizing Your VAIO Computer ...108 Setting the Password ...109 Using VAIO Control Center 139 Using VAIO Status Monitor ...140 Using the Power Saving Modes ...141 Managing Power with VAIO
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    Memory Stick Media...170 On Handling the Hard Disk ...171 On Updating Your Computer ...172 Troubleshooting ...173 Computer ...175 System Security ...183 Battery...184 Built-in MOTION EYE Camera...186 Internet ...189 Networking ...191 Bluetooth Technology ...195 Optical Discs ...200 Display ...204
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    ...209 Mouse ...210 Speakers ...211 Touch Pad...212 Keyboard...213 Floppy Disks ...214 Audio/Video...215 Memory Stick Media ...217 Peripherals ...219 Docking Station ...220 Support Options ...221 Sony Support Information ...222 Program Support Information...225 Trademarks ...236
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    purchase of this Sony VAIO® computer, and welcome to the on-screen User Guide. Sony has combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal computing experience. ! External views illustrated in this manual may look slightly different
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    ENERGY STAR n7 N Before Use As an ENERGY STAR Partner, Sony has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The International ENERGY STAR Office Equipment Program is an international Program that
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    . To view the online specifications: 1 Connect to the Internet. 2 Go to the Sony online support Web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA http://www.sony.ca/support/ for customers in Canada http://esupport.sony.com/ES/VAIO/ for customers in Spanish
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    software programs, software drivers, and drive partition(s) or your entire hard disk drive to the original factory installed settings. To access this on-screen guide: 1 Click Start and Help and Support. 2 Click Manuals & Specifications. 3 Click VAIO Recovery Center User Guide. ❑ SmartWi™ Connection
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    you need. To access Help and Support, click Start and Help and Support. ❑ Manuals & Specifications Here you will find the on-screen User Guide, warranty information, other VAIO documents, and system and software information for your computer. ❑ VAIO Support Access interactive help in the form of
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    to enjoy the following benefits: ❑ Your computer will be registered with Sony Product Support. ❑ You will receive an e-coupon good for purchase of eligible accessories at SonyStyle.com. ❑ Extended Service Plan Sony VAIO products come with a 1 year Limited Warranty. Protect your investment further by
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    sessions with your computer. Excessive use of the computer may strain eyes, muscles, or tendons. ❑ Furniture and posture - Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the floor. A footrest may make you more comfortable. Sit in a relaxed, upright
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    brightness level of the display as well. ❑ Lighting - Choose a location where windows and lights do not cause glare and reflection on the display. Use indirect lighting comfortable viewing distance. Make sure the display screen is at eye level or slightly lower when you are sitting in front of
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    This section describes how to get started with using your VAIO computer. ! Before starting your computer for the first time device (for example, a printer, an external hard disk drive, a scanner, and so on) at a time, following the manufacturers' instructions. ❑ Locating Controls and Ports (page 15)
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    controls and ports shown on the following pages. ! The appearance of your computer may be different from those illustrated in this manual due to variations in specifications. It may also vary in some countries or areas. Front A Num lock indicator (page 21) B Caps lock indicator (page 21) C Scroll
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    ) E Battery indicator (page 21) F Hard disk drive indicator ( Bluetooth indicator (page 21) R WLAN (Wireless LAN) indicator (page 21) S WWAN (Wireless WAN) indicator*4 (page 21) *1 Your computer supports both standard- and Duo-size Memory Stick media. *2 On models with the built-in optical disc drive
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    Back A Battery connector (page 24) n 17 N Getting Started
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    ) B Manual eject hole*1 (page 200) C Optical disc drive indicator*1 (page 21) D Substitute drive eject button*1 (page 41) E Monitor port (page 92) F Power button / Power indicator (page 21) G Hi-Speed USB (USB 2.0) port*2 (page 100) *1 On models with the built-in optical disc drive. *2 Supports high
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    Left n 19 N Getting Started A DC IN port (page 23) B Modem port (page 64) C Network (Ethernet) port (page 106) D i.LINK 4-pin (S400) port (page 104) E Air vents F ExpressCard/34 slot (page 50) G Hi-Speed USB (USB 2.0) ports* (page 100) H Security slot * Support high-/full-/low- speeds.
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    Bottom n 20 N Getting Started A Air vents B Docking station connector (page 82)
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    Lights Your computer is equipped with the following indicator lights. Indicator Power 1 Battery e Media Access Built-in MOTION EYE camera Optical disc drive*1 Hard disk drive Num lock Caps lock Scroll lock Bluetooth technology Functions Illuminates when the power of the computer is on, blinks when
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    when the wireless WAN functionality is enabled. *1 On selected models only. *2 Your computer is equipped with a built-in flash memory storage and/or a hard disk drive, depending on the model you purchased. See the online specifications to find out about your storage device configuration.
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    n 23 N Getting Started Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack as a power source for your computer. Using the AC Adapter ✍ Use your computer only with the supplied AC adapter. To use the AC adapter 1
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    not fully charged at the time of delivery. Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid. 2 Slide the battery LOCK switch (1) inward. n 24 N Getting Started 3 Slide the battery pack diagonally along the guide (2) on either side of the
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    clicks into place. 5 Slide the battery LOCK switch outward to secure the battery pack on the computer. ✍ When your computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet. ! This computer is designed to operate only with genuine Sony batteries.
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    28). Battery indicator light status On Blinks Double-blinks Off Meaning The computer is using battery power. The battery pack is running out of power. The battery pack is charging. The computer is using AC power. ! Charge the battery pack as described in this manual from your first battery charge
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    your computer may not enter Hibernate mode even when battery life is low. To avoid loss of data when using battery power, you should save your data frequently and manually activate a power management mode, such as Sleep or Hibernate. If the battery pack wears out when the computer enters Sleep mode
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    maximum charge level with the battery care function to reduce battery degradation. To use the battery care function 1 Click Start, All Programs, and VAIO Control Center. 2 Double-click Power Management and Battery Care Function. 3 Click to select the Enable Battery Care Function check box. 4 Select
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    to the AC adapter or if you remove the battery pack while the computer is in Sleep mode. To remove the battery pack 1 Turn off the computer and close the LCD screen lid. 2 Slide the battery LOCK switch (1) inward and slide and hold the battery RELEASE latch (2) on the bottom of the computer
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    n 30 N Getting Started 3 Pull out the battery pack slightly, rotate it in the direction of the arrow, and then slide it away from the computer.
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    n 31 N Getting Started Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer 1 Turn off any peripherals connected to the computer. 2 Click Start, the arrow next to the Lock button, and Shut Down. 3
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    the Optical Disc Drive (page 41) ❑ Using the ExpressCard Module (page 50) ❑ Using the Memory Stick Media (page 54) ❑ Using Other Memory Cards (page 60) ❑ Using the Internet (page 64) ❑ Using Wireless LAN (WLAN) (page 66) ❑ Using the Bluetooth Functionality (page 74) n 32 N Using Your VAIO Computer
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    VAIO Computer Using the Keyboard Your keyboard is very similar to a desktop computer keyboard, but has additional keys that perform model-specific output Functions Toggles among Bluetooth, wireless LAN, and wireless the LCD brightness of your computer screen. To increase lighting intensity, press
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    it magnifies the screen view by changing the resolution. The location and size of software windows may change when the screen view is magnified memory storage or a hard disk drive as the primary storage device, depending on the model you purchased. See the online specifications to find out about
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    the screen using the touch pad. n 35 N Using Your VAIO Computer Action only with applications that support a touch pad scroll VAIO Control Center (page 139) to launch VAIO Control Center. Once launched, select the topic on the pointing device and see the help file for the detailed instructions
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    n 36 N Using Your VAIO Computer Using Special-function Buttons Your computer is equipped with special buttons to help you use specific functions of the computer. The AV MODE, Play/Pause, Stop, Previous track, and Next track buttons support Instant Mode*. To activate Instant Mode, the computer must
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    the help file on VAIO Control Center for the S button assignment. *1 On models with a built-in optical disc drive. *2 Your computer is equipped with a built-in flash memory storage and/or a hard disk drive, depending on the model you purchased. See the online specifications to find out about your
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    n 38 N Using Your VAIO Computer Using the Built-in MOTION EYE Camera Your computer is equipped is using the camera, exit the application before using the built-in MOTION EYE camera. ! The viewer window may show some noise, for example horizontal streaks, if you view a rapid-moving object. This is
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    n 39 N Using Your VAIO Computer Capturing Still Images To capture a still image 1 Click Start, All Programs, ArcSoft WebCam Companion 2, and WebCam Companion 2 to launch WebCam Companion 2. 2 Click the Capture icon in the main window. 3 Turn the camera to your subject. 4 Click the Capture button
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    n 40 N Using Your VAIO Computer Capturing Movies To capture a movie 1 Click Start, All Programs, ArcSoft WebCam Companion 2, and WebCam Companion 2 to launch WebCam Companion 2. 2 Click the Record icon in the main window. 3 Turn the camera to your subject. 4 Click the Record Video button below the
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    Using Your VAIO Computer Using the Optical Disc Drive Your computer may be equipped with an built-in optical disc drive. See the online specifications to find out whether your model is equipped with the optical disc drive. To insert a disc 1 Turn on the computer. 2 Press the disc drive eject button
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    n 42 N Using Your VAIO Computer 3 Place a disc in the middle of the tray with the label side facing upward and Hibernate). Doing so may cause the computer to malfunction. ✍ If you plan to use an external optical disc drive, connect the drive before you launch any preinstalled disc operation program.
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    and Writing Optical Discs Your computer plays and records CDs, DVDs, and Blu-ray Disc™ media, depending on the model you purchased. Check your specifications for the type of optical disc drive installed on your model. Use the table below to see which types of media your optical disc drive supports.
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    n 44 N Using Your VAIO Computer PR: playable and recordable P: playable but not recordable -: not the capacity of 50 GB). *8 Writing data to Ultra Speed CD-RW discs is not supported on models with the Blu-ray Disc drive. *9 BD-R stands for Blu-ray Disc-Recordable in Version 1.1 format. *10 BD-RE
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    VAIO Computer ! This product is designed to play back discs that conform to the Compact Disc Digital Audio standard specifications optical disc drives. Sony does NOT guarantee the compatibility of VAIO CD drives with ray Disc media playback. VAIO computers may not support movie playback on packaged
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    VAIO Computer Notes on writing data to a disc ❑ Use only Sony recommended software, which is preinstalled on your computer, to write data to a disc. Other software programs may not be fully compatible and errors may result. ❑ To make data on a disc readable on the optical disc drive your battery pack
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    n 47 N Using Your VAIO Computer Notes on playing discs To achieve optimum performance when playing discs, you should follow these recommendations. ❑ Some CD players and computers' optical disc drives may not be able to play audio CDs created with the CD-R or CD-RW media. ❑ Some DVD players and
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    strike or shake your computer while writing data to a disc. 1 Insert a disc into the optical disc drive. If the AutoPlay window appears, click Burn files to disc and follow the on-screen instructions until the empty disc folder appears. 2 Open the folder that contains the file(s) you want to copy
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    n 49 N Using Your VAIO Computer Playing DVDs To play a DVD 1 Close all running software applications. 2 Insert a DVD into the optical disc drive. 3 If nothing appears on the desktop, then click Start, All Programs, and the desired DVD software to play the DVD. For instructions on how to use the
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    n 50 N Using Your VAIO Computer Using the ExpressCard Module Your computer is equipped with either a Universal ExpressCard slot* or an ExpressCard/34 slot* for * Your computer is equipped with an ExpressCard/34 slot*. * Referred to as the ExpressCard slot and the ExpressCard module in this manual.
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    n 51 N Using Your VAIO Computer Inserting an ExpressCard Module ! Use care when inserting or removing the ExpressCard module from the slot. Do not force it in or out of
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    n 52 N Using Your VAIO Computer ✍ If the module or adapter does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction. Make sure you use the most recent software driver provided by the ExpressCard module manufacturer.
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    n 53 N Using Your VAIO Computer Removing an ExpressCard Module Follow the steps on the taskbar. 2 Select the hardware you want to unplug. 3 Click Stop. 4 Follow the on-screen instructions to remove the ExpressCard module. 5 Push in the ExpressCard module toward the computer so that the module pops
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    n 54 N Using Your VAIO Computer Using the Memory Stick Media Memory Stick media is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data
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    has been tested and found compatible with Sony branded Memory Stick media with capacity of that meet the same specifications as the compatible media Stick slot on your computer does not support 8-bit parallel data transfer (high speed on the VAIO Power Management tab in the Power Options window. To
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    n 56 N Using Your VAIO Computer Inserting a Memory Stick Media To insert a Memory Stick media 1 Locate the Memory Stick slot. 2 Push in the Memory Stick slot protector toward the computer. 3
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    n 57 N Using Your VAIO Computer ! Be sure to hold the Memory Stick media with the arrow pointing in the contents on the Memory Stick media 1 Click Start and Computer to open the Computer window. 2 Double-click the Memory Stick media icon to view the list of data files saved in the Memory Stick media
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    it may cause a malfunction. ✍ The formatting process will be completed more quickly if you select Quick Format in Format options. 5 Click Start. 6 Follow the on-screen instructions. ! It may take time to format the Memory Stick media depending on the media.
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    n 59 N Using Your VAIO Computer Removing a Memory Stick Media To remove a Memory Stick media 1 Check that the Media Access indicator light is off. 2 Push in the Memory Stick media
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    n 60 N Using Your VAIO Computer Using Other Memory Cards In addition to the Memory Stick slot and the ExpressCard slot, your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.
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    memory cards, see Sony Support Information (page 222) to visit the appropriate support Web site. ! Your computer has been tested and found compatible only with major memory card media available as of January 2008. However, not all memory card media that meet the same specifications as the compatible
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    n 62 N Using Your VAIO Computer Inserting a Memory Card To insert a memory card 1 Locate the SD memory card slot. 2 Hold the memory card with the arrow facing upward and pointing
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    n 63 N Using Your VAIO Computer Removing a Memory Card ! Do not remove a memory card while the Media Access indicator light is on. If you do, the card or its data
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    n 64 N Using Your VAIO Computer Using the Internet Setting Up a Dial-up Internet Connection Before you can connect to the Internet, you need to connect your computer to a telephone line with a telephone cable (not supplied) and have an account with an Internet Service Provider (ISP). To connect a
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    To set up a dial-up connection to the Internet 1 Click Start and Control Panel. 2 Click Connect to the Internet under Network and Internet. The Connect to the Internet window appears. 3 Click Dial-up. 4 Follow the on-screen instructions. n 65 N Using Your VAIO Computer
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    Your VAIO Computer Using Wireless LAN (WLAN) Using the Sony Wireless LAN cables or wires through walls and ceilings. The Sony WLAN supports all normal Ethernet connectivity, but with the added wireless LAN and wireless WAN functionalities. For instructions on how to access the SmartWi Connection
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    n 67 N Using Your VAIO Computer ✍ In some countries, using WLAN products may be restricted by 802.1X-based authentication. WPA2 is backward compatible with WPA. * See the online specifications to see whether your model supports the IEEE 802.11a standard and/or the IEEE 802.11n draft standard. The
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    n 68 N Using Your VAIO Computer Wireless LAN devices using the 2.4 GHz bandwidth and the ones using the 5 GHz bandwidth cannot communicate with each other because the frequencies are different.
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    with other devices in the network. You can set up an ad-hoc network easily at home. ❑ If the wireless connection is initiated by the VAIO computer, channel 11 will be selected by default. ❑ If the wireless connection is initiated by peer wireless LAN equipment, the wireless LAN communication will
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    your desired wireless option(s) in the VAIO Smart Network window. Make sure the Wireless LAN window appears. 6 Select an option to specify the ad-hoc network settings and click Next. 7 Follow the on-screen instructions. ✍ See the online specifications to see whether your model supports the Bluetooth
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    transmission and reception from multiple wireless devices within a specific range. The access point will select which channel to use on an infrastructure network. ! For details on how to select the channel that will be used by the access point, see the manual that came with your access point.
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    manual that came with your access point for more information. 2 Turn on the WIRELESS switch. 3 Click the button next to or above your desired wireless option(s) in the VAIO Smart Network window F. See the online specifications to see whether your model supports the Bluetooth functionality, the IEEE
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    n 73 N Using Your VAIO Computer Stopping Wireless LAN Communication To stop wireless LAN communication Click the button next to or above the WLAN icon in the VAIO Smart Network window. ! Turning off the wireless LAN functionality while accessing remote documents, files, or resources may result in
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    Utility Help for setting up Bluetooth functionality. For instructions on how to access the Bluetooth functionality. To start Bluetooth communications 1 Turn on the WIRELESS switch. 2 Click the button next to or above the Bluetooth icon in the VAIO Smart Network window. Make sure the Bluetooth
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    n 75 N Using Your VAIO Computer Notes on using the Bluetooth functionality ❑ The data transfer rate varies, depending on the performance, specifications, and operation procedures can vary. Data exchange may not be possible in all situations. ❑ As general characteristics of Bluetooth technology,
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    Using Your VAIO Computer ❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Bluetooth devices use the technology to minimize the interference from other devices that use the same wave length. Simultaneous use of the Bluetooth functionality and
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    n 77 N Using Your VAIO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables.
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    Help and Support. To open Windows Help and Support, click Start and Help and Support. Stopping Bluetooth Communications To stop Bluetooth communications 1 Turn off the Bluetooth device that is communicating with your computer. 2 Click the button next to or above the Bluetooth icon in the VAIO Smart
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    the documentation and click Next. 8 Click Finish. The headset icon appears on the Devices tab in the Bluetooth Devices window. 9 Follow the on-screen instructions when the settings window for the headset appears. To disconnect the headset from your computer 1 Click Start, Control Panel, Hardware and
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    Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting a Docking Station (page 81) ❑ Connecting an Optical Disc Drive (page 89) ❑ Connecting External Speakers (page 91) ❑ Connecting an External Display (page 92) ❑ Selecting
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    page 82) E Network (Ethernet) port (1000BASE-T / 100BASE-TX / 10BASE-T) (page 106) F Hi-Speed USB (USB 2.0) ports* (page 100) G MONITOR port (page 92) * Support high-/full-/low- speeds. ! The docking station can be powered only through the AC adapter supplied with your computer. Do not unplug the AC
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    n 82 N Using Peripheral Devices Attaching Your Computer to the Docking Station ! Be sure to install the battery pack before attaching your computer to the docking station. To attach your computer to the docking station ! Use the AC adapter supplied with your computer.
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    4 Slide open the docking station connector cover on the bottom of the computer. n 83 N Using Peripheral Devices 5 Align the rear bottom corners of the computer with the guides on the docking station.
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    6 Gently push down the computer until it clicks into place. 7 Lift open the LCD screen lid and turn on the computer. n 84 N Using Peripheral Devices
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    lit. Disconnecting the computer while the IN USE indicator is lit may result in loss of unsaved data or a failure of the computer. When the battery pack is running out of power, disconnecting your computer from the docking station may result in loss of unsaved data. Do not disconnect your computer
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    To disconnect your computer from the docking station 1 Press the UNDOCK button (1) and wait until the IN USE indicator (2) turns off. n 86 N Using Peripheral Devices ✍ If the IN USE indicator is unlit, you do not have to press the UNDOCK button. Pressing the UNDOCK button while your computer is in
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    2 Lift the computer away from the docking station. n 87 N Using Peripheral Devices 3 Close the docking station connector cover on the bottom of the computer.
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    n 88 N Using Peripheral Devices Alternatively, you can disconnect the computer from the docking station as follows: 1 Click Start and Undock Computer. 2 Make sure that a message balloon appears and the IN USE indicator turns off; and then lift the computer away from the docking station. 3 Close the
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    (1) you prefer to use. 2 Plug one end of a USB cable (not supplied) (2) into the USB port, and the other end to an external optical disc drive (not supplied) (3). See the manual that came with your external optical disc drive for the detailed instructions on connecting the USB cable to the
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    accessing the optical disc drive. 2 Double-click the Safely Remove Hardware icon on the taskbar. 3 Select the optical disc drive you want to disconnect. 4 Click Stop. 5 Follow the on-screen instructions to disconnect the optical disc drive. 6 Disconnect the optical disc drive from the computer.
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    Connecting External Speakers You can enhance the sound quality of your computer by connecting external speakers. To connect external speakers 1 Plug the speaker cable (1) into the headphones jack (2) i. 2 Plug the other end of the speaker cable to the external speaker (3). 3 Turn down the volume of
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    n 92 N Using Peripheral Devices Connecting an External Display You can connect an external display (not supplied) to your computer. For example, you can use the computer with a computer display or a projector. ✍ If disconnecting the external display from the optional docking station does not
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    n 93 N Using Peripheral Devices Connecting a Multimedia Computer Display You can connect a multimedia computer display that includes built-in speakers and a microphone either directly to your computer or via the optional docking station. To connect a multimedia computer display ! The monitor port on
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    n 94 N Using Peripheral Devices
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    n 95 N Using Peripheral Devices Connecting a Projector You can connect a projector (for example, the Sony LCD projector) either directly to your computer or via the optional docking station. To connect a projector ! The monitor port on your computer is not accessible
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    etc.) is connected to your computer. If you want to work on your computer screen and the external display at the same time, see Using the Multiple Monitors Function . 2 Click Display Settings. 3 Follow the on-screen instructions to change the settings. ✍ You may not be able to display the
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    if you have an external display connected to the monitor port, your computer screen and the external display can function as a single desktop. You can move as an open application window or a toolbar, from one display to the other. ✍ Your external display may not support the Multiple Monitors function
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    the on-screen instructions to change the settings. ✍ On models without the built-in optical disc drive, you can also change the S button assignment to activate the Multiple Monitors mode with the S button. To change the S button assignment, press and hold the S button to display the window
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    n 99 N Using Peripheral Devices Connecting an External Microphone If you need to use a sound input device (for example, to chat over the Internet), you need to plug in an external microphone (not supplied). To connect an external microphone Plug the microphone cable (1) into the microphone jack (2)
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    n 100 N Using Peripheral Devices Connecting a Universal Serial Bus (USB) Device To prevent your computer and/or USB devices from damage, observe the following: ❑ When moving the computer with USB devices connected, avoid any shock or force to the USB ports. ❑ Do not put the computer into a bag or
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    1 Choose the USB port (1) you prefer to use. 2 Plug the USB floppy disk drive cable (2) into the USB port. Your USB floppy disk drive (3) is now ready for use. n 101 N Using Peripheral Devices ! When using a USB floppy disk drive, do not apply force on the USB port. This may cause a malfunction.
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    all programs accessing the floppy disk drive. 2 Double-click the Safely Remove Hardware icon on the taskbar. 3 Select the floppy disk drive you want to unplug. 4 Click Stop. 5 Follow the on-screen instructions to remove the floppy disk drive. 6 Disconnect the floppy disk drive from the computer.
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    compatible printer to your computer to print documents. Connecting a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer. To connect a printer using the USB port 1 Plug the power cord (1) of your printer into an AC outlet. 2 Choose the USB
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    powered by i.LINK ports. ❑ The i.LINK port supports transfer rates up to 400 Mbps; however, the devices you use. See the manual that came with your software (for example, an HDD or a CD-RW drive) before you connect them to your computer. ❑ VAIO Power Management tab in the Power Options window.
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    cameras, ports labeled DV Out, DV In/Out, or i.LINK are i.LINK-compatible. The Sony digital video camcorder shown here is an example; your digital video camcorder may need to be connected differently. You cannot access the pictures stored on a Memory Stick media when using an i.LINK connection.
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    default settings. When your computer is attached to the optional docking station, you need to select which network (Ethernet) port to use. Follow the on-screen instructions.
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    n 107 N Using Peripheral Devices ! Telephone lines cannot be connected to the network (LAN) connector on your computer. If the network (LAN) connector is connected to the telephone lines mentioned below, high electric current to the connector may cause damage, overheating, or fire. - Home (intercom
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    This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities, etc. ❑ Setting the Password (page 109) ❑ Using Fingerprint Authentication (page 121) ❑ Using Trusted
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    -protected flash memory storage or hard disk drive is removed from your computer and is installed in another computer. * Your computer is equipped with a built-in flash memory storage and/or a hard disk drive, depending on the model you purchased. See the online specifications to find out about your
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    Customizing Your VAIO Computer Adding the on the computer to change all the setup options in the BIOS setup screen, as well as to start the computer. The user password is provided charged, and your computer may need to be sent in for depot service for password reset. ✍ If you have set the power-on
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    power-on password (machine password) 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Press the < or , key to select Security to display the Security tab
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    before setting the user password. 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter the machine password and press the Enter key. 4 Press the < or
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    -on password (machine password) 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter the machine password and press the Enter key. 4 Press the < or
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    the power-on password (user password) 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter the user password and press the Enter key. 4 Press the < or
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    hard disk drive, depending on the model you purchased. See the online specifications to find out about your storage device configuration. When adding the hard in the BIOS setup screen. The user password is provided to lock your built-in flash memory storage or hard disk drive. Once you set the
  • Sony VGN-TZ370N | User Guide - Page 116
    to select Security to display the Security tab, select Hard Disk 0 Password, and then press the Enter key. The Hard Disk Password entry screen appears. ✍ If your computer is equipped with both the built-in flash memory storage and hard disk drive, select Hard Disk 0 Password for the built-in flash
  • Sony VGN-TZ370N | User Guide - Page 117
    0 Password for the built-in flash memory storage or select Hard Disk 1 Password for the built-in hard disk drive. 4 Select Change Master Password or Change User Password and press the Enter key. The Hard Disk Password entry screen appears. 5 Enter the current password once and then a new password
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    to select Security to display the Security tab, select Hard Disk 0 Password, and then press the Enter key. The Hard Disk Password entry screen appears. ✍ If your computer is equipped with both the built-in flash memory storage and hard disk drive, select Hard Disk 0 Password for the built-in flash
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    119 N Customizing Your VAIO Computer Adding the Windows Password The Windows password comes in handy when you have to share a single computer with other people. By setting the Windows password, you can protect your user account from unauthorized access. Entry of the Windows password will be prompted
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    n 120 N Customizing Your VAIO Computer Changing/Removing the Windows Password To change the Windows password 1 Click Start and Control password fields, enter a new password. 7 Click Change password. To remove the Windows password 1 Click Start and Control Panel. 2 Click User Accounts and Family
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    n 121 N Customizing Your VAIO Computer Using Fingerprint Authentication Your computer is equipped with a fingerprint sensor for password entry when logging onto Windows. ❑ Power-on Security feature (page 126) If you have set the power-on password (page 110) and/or the hard disk password (page 115),
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    your fingerprint. Static electricity may cause a fingerprint sensor to malfunction. * Your computer is equipped with a built-in flash memory storage and/or a hard disk drive, depending on the model you purchased. See the online specifications to find out about your storage device configuration.
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    Your VAIO Computer Enrolling a Fingerprint To use the fingerprint authentication functionality, you must enroll your fingerprint(s) in your computer. ✍ Set the Windows password on your computer before enrollment. See Adding the Windows Password (page 119) for the detailed instructions. To
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    If you have failed to enroll a fingerprint, follow these steps to try again. 1 Place the top joint of your finger on the fingerprint sensor (1). n 124 N Customizing Your VAIO Computer
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    2 Swipe your finger perpendicularly across the fingerprint sensor. n 125 N Customizing Your VAIO Computer ! Place your fingertip flat in the center of the fingerprint sensor. Scan your fingerprint from the top joint of the finger to the fingertip.
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    , swipe the finger with the enrolled fingerprint across the fingerprint sensor when the Windows log-on screen appears. Power-on Security feature If you have set the power-on password (page 110) and/or the hard disk password (page 115), you can substitute fingerprint authentication for password entry
  • Sony VGN-TZ370N | User Guide - Page 127
    n 127 N Customizing Your VAIO Computer Using the Password Bank Once you have registered your user information (user accounts, passwords, etc.) for Web sites in the Password Bank, you can
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    storage and/or a hard disk drive, depending on the model you purchased. See the online specifications to find out about your storage device configuration. To erase the enrolled fingerprints 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not
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    n 129 N Customizing Your VAIO Computer Using Trusted Platform Module (TPM) The embedded Trusted Platform Module (TPM) provides your computer with basic security functions. In combination with the TPM, you
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    n 130 N Customizing Your VAIO Computer Precautions on Using the TPM ❑ Although your computer is provided with the TPM security functions, these functions do not ensure complete protection of your data and hardware. Sony assumes no liabilities for any problems and damages arising out of your use of
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    n 131 N Customizing Your VAIO Computer Important Notice ❑ Do not encrypt files containing keys to be used for encryption and folders including such files. Encrypting the files in the folders
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    VAIO Computer ❑ Do not encrypt the following archive, backup, or token files. There will be no way to restore them if you carelessly encrypt them. Sony assumes no liabilities for any troubles Browse displays the \Documents\Security Platform window.) ❑ PSD backup file Default file name:
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    n 133 N Customizing Your VAIO Computer ❑ Do not encrypt the following password reset token or secret files. There will be no way to reset the password if you carelessly encrypt them. Sony assumes no liabilities for any troubles and damages arising out of your careless encryption of the following
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    in the BIOS setup screen 1 Turn on your computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, Execute in the Physical Presence Operations window. ! Before enabling the TPM, be sure to set the power-on and hard disk passwords to protect against unauthorized
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    N Customizing Your VAIO Computer To install other people. To initialize and configure the TPM See the on-screen documentation for detailed information. To open the documentation, click Start, out at your own risk. Sony assumes no liabilities for any defects arising out of your data maintenance
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    hard disk drive. For detailed information on how to use and configure BitLocker Drive Encryption, see Windows Help and Support. Notes on using BitLocker Drive of your total hard disk drive volume. ❑ You must enable the TPM in the BIOS setup screen in order to turn on BitLocker Drive Encryption. ❑ Do
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    Physical Presence Operations window. 8 Follow the instructions in Windows Help and Support to enable BitLocker Drive Encryption. 9 Save the recovery password to the USB flash memory device in the window for saving the recovery password. 10 Follow the on-screen instructions. The encryption process
  • Sony VGN-TZ370N | User Guide - Page 138
    n 138 N Customizing Your VAIO Computer ! Updating your BIOS with updating software, such as VAIO Update, changes the BIOS settings back to the default. You need to repeat the steps above again. It takes several hours to complete the encryption process.
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    Control Center utility allows you to access system information and to specify preferences for system behavior. To use VAIO Control Center 1 Click Start, All Programs, and VAIO Control Center. 2 Select the desired control item and change the settings. 3 Once finished, click OK. The setting of the
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    , and current usage of devices, in the VAIO Status Monitor window. To display the VAIO Status Monitor window 1 Click Start, All Programs, and VAIO Control Center. 2 Double-click System Information and VAIO Status Monitor. The VAIO Status Monitor window appears. ✍ You can change the settings for
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    install a fully charged battery pack. Using Normal Mode This is the normal state of the computer when it is in use. The green power indicator light is on in this mode. To save power while not working, you can turn off a specific device such as the LCD screen or the hard disk drive. ✍ You can
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    n 142 N Customizing Your VAIO Computer Using Sleep Mode Sleep mode turns off the LCD screen and places the storage device(s) and out of Hibernate mode. Sleep mode uses more power than Hibernate mode. ! If the battery runs down while your computer is in Sleep mode, you will lose all unsaved data.
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    configure your computer to return to Normal mode when you open the LCD screen lid. This power resuming preference will be lost if you remove both the AC adapter and the battery pack. See Setting Up Your Computer with VAIO Control Center (page 139). If the computer is not used for a certain period
  • Sony VGN-TZ370N | User Guide - Page 144
    when the battery runs down, no data will be lost. The power indicator light is off in this mode. * Your computer is equipped with either a built-in flash memory storage or a hard disk drive as the primary storage device, depending on the model you purchased. See the online specifications to find
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    n 145 N Customizing Your VAIO Computer To return to Normal mode Press the power button. The from Hibernate mode than from Sleep mode. You can use VAIO Control Center to configure your computer to return to Normal mode when you open the LCD screen lid. This power resuming preference will be lost if
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    schemes for running on AC or battery power to suit your requirements for power consumption. VAIO Power Management is a software application developed exclusively for VAIO computers. With this software application, you can enhance the Windows power management functions to ensure better operation
  • Sony VGN-TZ370N | User Guide - Page 147
    Power Management tab. Alternatively, you can use VAIO Control Center to start VAIO Power Management Viewer. Click Start, All Programs, and VAIO Control Center. Double-click Power Management in the VAIO Control Center window, and then double-click VAIO Power Management Viewer. To change the power
  • Sony VGN-TZ370N | User Guide - Page 148
    configuration that affects power consumption while your computer is in Normal mode. To change the performance setting 1 Click Start, All Programs, and VAIO Control Center. 2 Double-click Power Management and Performance. 3 Select Memory bus: 400 MHz Priority is given to saving power. By default
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    VAIO Control Center. 2 Double-click Security and Peripheral Device & Storage Media Restriction Setting Utility. The password authentication window appears ports on your computer. Certain devices, such as external optical disc drives, cannot be applicable. ✍ The options you selected with the
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    n 150 N Customizing Your VAIO Computer ! The options you selected may be different from ones on the device depending on the operating conditions. If a message appears stating a mismatch for the options between your computer and the device when you restart the computer, select the options again.
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    hard disk drive, then it has the VAIO HDD Protection utility preinstalled for customizing your settings for protecting your hard disk drive against shock hazards. You can select the sensitivity level of the built-in shock sensor to set the appropriate protection level. See the online specifications
  • Sony VGN-TZ370N | User Guide - Page 152
    n 152 N Upgrading Your VAIO Computer Upgrading Your VAIO Computer Your VAIO computer and memory modules use high on your model, see the online specifications. For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 222).
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    Upgrading Your VAIO Computer Replacing a memory module is not detected by the computer or the Windows operating system becomes unstable, contact the sales dealer or the and disconnect it from its power source (that is, battery pack or AC adapter) and from any telecommunication links, networks
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    n 154 N Upgrading Your VAIO Computer ❑ Use the special bag delivered with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑ Introducing any liquids,
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    n 155 N Upgrading Your VAIO Computer Replacing a Memory Module To replace a memory module 1 Shut down the computer and disconnect all peripheral devices. 2 Unplug the computer and remove the battery pack. 3 Wait until the computer cools down. 4 Unscrew the screw (indicated by the arrow below) on the
  • Sony VGN-TZ370N | User Guide - Page 156
    n 156 N Upgrading Your VAIO Computer 6 Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure
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    n 157 N Upgrading Your VAIO Computer 8 Slide the memory module into the memory module slot and push it in until it clicks into place. ! Do slot. 9 Replace the memory module compartment cover. 10 Tighten the screw on the bottom of the computer. 11 Reinstall the battery pack and turn on the computer.
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    Computer Viewing the Amount of Memory To view the amount of memory 1 Turn on the computer. 2 Click Start, All Programs, and VAIO Control Center. 3 Double-click the System Information icon under the System Information folder. You can view the amount of system memory. If the new memory
  • Sony VGN-TZ370N | User Guide - Page 159
    and precautions to help you protect your VAIO computer from potential damage. ❑ On Handling the LCD Screen (page 160) ❑ On Using the ❑ On Using the Battery Pack (page 167) ❑ On Using Headphones (page 169) ❑ On Handling Memory Stick Media (page 170) ❑ On Handling the Hard Disk (page 171) ❑
  • Sony VGN-TZ370N | User Guide - Page 160
    , dry cloth to wipe the surface of the LCD screen. ❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as it may make your computer unstable. Sony assumes no liabilities for any defects arising out of making
  • Sony VGN-TZ370N | User Guide - Page 161
    n 161 N Precautions On Using the Power Source ❑ See the online specifications to check the power operation of your model. ❑ Do not share the AC outlet AC outlet. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
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    the finish of your computer. ❑ If you drop a solid object or any liquid onto your computer, shut down the computer, unplug it, and remove the battery pack. You may want to have the computer checked by qualified personnel before operating it again. ❑ Do not drop your computer or place any objects
  • Sony VGN-TZ370N | User Guide - Page 163
    turning on the computer. If any problems occur, unplug the computer and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 222). ❑ Make sure you disconnect the power cord and remove the battery pack before cleaning your computer. ❑ To
  • Sony VGN-TZ370N | User Guide - Page 164
    n 164 N Precautions On Using the Built-in MOTION EYE Camera ❑ Do not touch the lens protection cover of the built-in MOTION EYE camera, as it may cause scratches on the cover and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the scope of the built-in
  • Sony VGN-TZ370N | User Guide - Page 165
    Precautions On Handling Floppy Disks ❑ Do not open the shutter manually or touch the surface of the floppy disk. ❑ Keep floppy get wet. When you are not using your floppy disk, always remove it from the floppy disk drive and use a storage case. ❑ If the floppy disk comes with an adhesive label, make
  • Sony VGN-TZ370N | User Guide - Page 166
    n 166 N Precautions On Handling Discs ❑ Do not touch the surface of the disc. ❑ Do not drop or bend the disc. ❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole, as shown below: ❑ Proper care of the disc is essential to its
  • Sony VGN-TZ370N | User Guide - Page 167
    no responsibility in case of any losses and damages arising from: ❑ The use of non-genuine Sony battery packs or AC adapters with your VAIO computer. ❑ The disassembly, alteration of, or tampering with any Sony battery pack. ❑ While the battery pack is in use or being charged, heat builds up in the
  • Sony VGN-TZ370N | User Guide - Page 168
    time even when not in use. Connect the AC adapter to your computer and recharge the battery pack before using the computer again. ❑ You do not need to discharge the battery pack before recharging. ❑ If the battery pack quickly runs out of power after fully charged, it may be reaching the end of
  • Sony VGN-TZ370N | User Guide - Page 169
    n 169 N Precautions On Using Headphones ❑ Road safety - Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play
  • Sony VGN-TZ370N | User Guide - Page 170
    n 170 N Precautions On Handling Memory Stick Media ❑ Do not touch the Memory Stick media connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with the Memory Stick media as a label. ❑ Do not bend, drop, or apply strong shock to the Memory Stick media. ❑ Do not
  • Sony VGN-TZ370N | User Guide - Page 171
    ! The following precautions apply to the models equipped with the hard disk drive. See the online specifications to find out whether your model is equipped with the hard disk drive. The hard disk drive has a high storage density and reads or writes data in a short time. However, it can be easily
  • Sony VGN-TZ370N | User Guide - Page 172
    steps for each software application: ❑ Windows Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions. ❑ VAIO Update 3 Click Start, All Programs, VAIO Update 3, and VAIO Update Options and then follow the on-screen instructions. If you have not yet installed
  • Sony VGN-TZ370N | User Guide - Page 173
    N Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support Web site at the following URLs: http://esupport.sony.com/EN/VAIO
  • Sony VGN-TZ370N | User Guide - Page 174
    ❑ Keyboard (page 213) ❑ Floppy Disks (page 214) ❑ Audio/Video (page 215) ❑ Memory Stick Media (page 217) ❑ Peripherals (page 219) ❑ Docking Station (page 220) n 174 N Troubleshooting
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    power is on. ❑ Make sure the battery pack is installed properly and charged. ❑ Make sure the floppy disk drive (if applicable) is empty. ❑ If your Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery pack and AC adapter, which are supplied by Sony for your VAIO computer.
  • Sony VGN-TZ370N | User Guide - Page 176
    Your computer restarts. If this occurs frequently, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 222). What should I do if the power indicator (Green) lights but my screen remains blank? ❑ Press any key to bring your computer back
  • Sony VGN-TZ370N | User Guide - Page 177
    Troubleshooting What should I do if my computer or software stops responding? ❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window Windows Security window battery pack. ❑ Try reinstalling the software. ❑
  • Sony VGN-TZ370N | User Guide - Page 178
    n 178 N Troubleshooting Why doesn't my Battery Pack (page 24). ❑ If the issue persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support
  • Sony VGN-TZ370N | User Guide - Page 179
    performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 222). Why does the System Properties window display a slower CPU speed than the
  • Sony VGN-TZ370N | User Guide - Page 180
    or agent, see Sony Support Information (page 222). Why doesn't my screen turn off when the time selected for the automatic turn-off action has passed? The VAIO Original Screen Saver disables the timer setting, which you can select using the Windows power options, for your screen to turn off. Select
  • Sony VGN-TZ370N | User Guide - Page 181
    7 Select No and click Next. 8 Follow the on-screen instructions. ! The above procedure involves system recovery. Note that the applications and data you added on the primary storage device (the built-in flash memory storage or the hard disk drive) before reducing the volume of the recovery partition
  • Sony VGN-TZ370N | User Guide - Page 182
    n 182 N Troubleshooting How do I check the volume of the recovery partition? Your built-in flash memory storage or hard disk drive* contains the in flash memory storage and/or a hard disk drive, depending on the model you purchased. See the online specifications to find out about your storage device
  • Sony VGN-TZ370N | User Guide - Page 183
    N Troubleshooting System Security How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating to the Internet. 2 Double-click the Windows Security Alerts icon on the taskbar. 3 Follow the on-screen instructions to set up automatic or scheduled updates.
  • Sony VGN-TZ370N | User Guide - Page 184
    N Troubleshooting Battery How do I find the battery charging status? See Charging the Battery Pack (page 26). When is my computer using AC power? When your computer is directly connected to the AC adapter, it uses AC power, even if the battery pack is installed. When should I recharge the battery
  • Sony VGN-TZ370N | User Guide - Page 185
    functionalities consumes more battery power. ❑ If you do not intend to use the Bluetooth functionality while both Wireless LAN and Bluetooth functionalities are active, disconnect your Bluetooth device. Click the button next to or above the Bluetooth icon in the VAIO Smart Network window to disable
  • Sony VGN-TZ370N | User Guide - Page 186
    Troubleshooting Built-in MOTION EYE Camera Why does the viewer window of the LCD screen might help. ❑ The viewer window may show some noise, for example horizontal streaks, if you view a rapid-moving object. This is normal and does not indicate a malfunction. ❑ If the problem
  • Sony VGN-TZ370N | User Guide - Page 187
    n 187 N Troubleshooting Why does movie playback show dropped frames when my computer is running on the battery? The battery pack is running out of power. Connect your computer to an AC power source. Why do the images captured by the built-in MOTION EYE camera flicker? This problem occurs when you
  • Sony VGN-TZ370N | User Guide - Page 188
    software application is using the camera, exit the application before using the built-in MOTION EYE camera. ❑ If the problem persists, you must reinstall the driver software for the camera. Follow these steps: 1 Click Start, Control Panel, Hardware and Sound, and Device Manager. 2 Double-click
  • Sony VGN-TZ370N | User Guide - Page 189
    n 189 N Troubleshooting Internet What should I do if my modem does not work? ❑ Make correct. ❑ Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are compatible.) ❑ Make sure the modem is the only device connected to your telephone line. ❑
  • Sony VGN-TZ370N | User Guide - Page 190
    n 190 N Troubleshooting Why is my modem connection slow? Your computer is equipped with a company to verify your telephone line is free of any line noise. ❑ If your problem is fax-related, make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems.
  • Sony VGN-TZ370N | User Guide - Page 191
    n 191 N Troubleshooting Networking What should I do if my Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting any other option may result in a communication failure. To change the the drop-down list both for On battery and Plugged in.
  • Sony VGN-TZ370N | User Guide - Page 192
    192 N Troubleshooting What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting any other option may result in a communication failure. Follow
  • Sony VGN-TZ370N | User Guide - Page 193
    Troubleshooting . ❑ Change the access point channel. See the manual that came with your access point for more information. for Wireless Adapter Settings in the Power Options window. Selecting any other option may result in a to different channels from Sony devices. ❑ If you are using a
  • Sony VGN-TZ370N | User Guide - Page 194
    n 194 N Troubleshooting Why does the network connection stop when I change the encryption key? Two key on both computers so the key matches. How do I display the VAIO Smart Network window? To display the VAIO Smart Network window on the desktop, follow these steps: 1 Click Start, All Programs, and
  • Sony VGN-TZ370N | User Guide - Page 195
    Devices window or you may not be able to communicate with the device. What should I do if I cannot find the Bluetooth device with which I want to communicate? ❑ Check that the Bluetooth functionality of the device with which you want to communicate is on. See the other device's manual for more
  • Sony VGN-TZ370N | User Guide - Page 196
    n 196 N Troubleshooting What should I do if other Bluetooth devices cannot connect to my computer? ❑ Make sure the other device is authenticated. ❑ To allow other Bluetooth devices to communicate with your computer, click Start, Control Panel, Hardware and Sound, Bluetooth Devices, and the Options
  • Sony VGN-TZ370N | User Guide - Page 197
    't I connect to service supported by the target Bluetooth device? Connection is only possible for services also supported by the computer with the Bluetooth functionality. For more details, search for Bluetooth information using Windows Help and Support. To open Windows Help and Support, click Start
  • Sony VGN-TZ370N | User Guide - Page 198
    your computer. Log onto the computer as a user with administrator rights. Why can't I connect to a Bluetooth device with a PAN? If the device to which you want to connect does not support Bluetooth communication in Personal Area Network User (PANU) mode, you cannot connect to the device with a PAN.
  • Sony VGN-TZ370N | User Guide - Page 199
    n 199 N Troubleshooting Why can't I use the Bluetooth devices when I switch a user? If you switch a user without logging off your system, the Bluetooth devices will not work successfully. Be sure to log off before switching a user. To log off your system, click Start, the arrow next to the
  • Sony VGN-TZ370N | User Guide - Page 200
    n 200 N Troubleshooting Optical Discs ! The following Q & A entries apply to models with the built-in optical disc drive only. See the online specifications to find out whether your model is equipped with the optical disc drive. Why does my computer freeze when I try to read a disc? The disc that
  • Sony VGN-TZ370N | User Guide - Page 201
    Troubleshooting What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label facing upward. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions correct driver software is installed
  • Sony VGN-TZ370N | User Guide - Page 202
    device to open a list of the optical disc drives of your computer. 6 Double-click the desired drive. You can confirm the driver software by selecting the Driver tab, and clicking Driver Details. 7 Click OK to close the window. ❑ Make sure an adhesive label is not affixed to a disc. Adhesive labels
  • Sony VGN-TZ370N | User Guide - Page 203
    Troubleshooting What should I do if I cannot write data to CD media? ❑ Make sure you neither launch any software application nor allow any to launch automatically, not even a screen disc drive after unplugging USB Mass Storage Device in the Safely Remove Hardware window? The optical disc drive will
  • Sony VGN-TZ370N | User Guide - Page 204
    n 204 N Troubleshooting Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer power is on. ❑ If your computer is using battery power, make sure the battery pack is installed properly and is charged. See Using the Battery Pack (page 24) for more information. ❑ If
  • Sony VGN-TZ370N | User Guide - Page 205
    n 205 N Troubleshooting Why doesn't my screen display a video? ❑ If the external display is selected for the display output and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then
  • Sony VGN-TZ370N | User Guide - Page 206
    n 206 N Troubleshooting What should I do if the LCD brightness of my screen changes? The LCD brightness setting you need to change the settings for the external display with VAIO Control Center. To change the settings, launch the VAIO Control Center, select the control item for the external display,
  • Sony VGN-TZ370N | User Guide - Page 207
    n 207 N Troubleshooting How do I run Windows Aero? ! This Q & A entry applies to selected models only. To run Windows Aero, follow these steps: 1 . 3 Click Open classic appearance properties for more color options. 4 Select Windows Aero from the Color scheme options on the Appearance tab. 5 Click OK
  • Sony VGN-TZ370N | User Guide - Page 208
    the Windows operating system installed on your computer. ❑ You may need to install the printer driver software before you use your printer. See the manual that 4 Click the Ports tab. 5 Click to cancel the Enable bidirectional support check box. 6 Click OK. This change to the settings disables the
  • Sony VGN-TZ370N | User Guide - Page 209
    n 209 N Troubleshooting Microphone What should I do if my microphone does not work? If you when the microphone receives the sound from a sound output device, such as a speaker. To prevent this problem: ❑ Keep the microphone away from a sound output device. ❑ Turn down the volume of the speakers
  • Sony VGN-TZ370N | User Guide - Page 210
    n 210 N Troubleshooting Mouse What should I do if my computer does not recognize my mouse Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart. If the Windows Security window appears, click Restart. ❑ If this procedure does not work, press and hold the power button until
  • Sony VGN-TZ370N | User Guide - Page 211
    n 211 N Troubleshooting Speakers What should I do if my external speakers do not work make sure the speakers are connected to a power source. See the manual that came with your speakers for more information. ❑ Check the Windows volume controls by clicking the volume icon on the taskbar. What should
  • Sony VGN-TZ370N | User Guide - Page 212
    n 212 N Troubleshooting Touch Pad What should I do if the touch pad does not work? ❑ the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart. If the Windows Security window appears, click Restart. ❑ If this procedure does not work, press and hold the power button until
  • Sony VGN-TZ370N | User Guide - Page 213
    n 213 N Troubleshooting Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To
  • Sony VGN-TZ370N | User Guide - Page 214
    n 214 N Troubleshooting Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait
  • Sony VGN-TZ370N | User Guide - Page 215
    Troubleshooting . ✍ i.LINK is a trademark of Sony Corporation used only to designate that a other. See the manual that came with your hard disk drive, confirm their operating system compatibility and required operating conditions. How do I turn off the Windows startup sound? To turn off the Windows
  • Sony VGN-TZ370N | User Guide - Page 216
    Troubleshooting 104) for more information. ✍ i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 can communicate with each other. See the manual that came with your compatible i.LINK device hard disk drive, confirm their operating system compatibility
  • Sony VGN-TZ370N | User Guide - Page 217
    Troubleshooting Memory Stick Media What should I do if I cannot use Memory Stick media, which were formatted on a VAIO a hard disk drive, depending on the model you purchased. See the online specifications to requires permission from the copyright holders. Sony is not responsible for music files
  • Sony VGN-TZ370N | User Guide - Page 218
    n 218 N Troubleshooting Why can't I write data to Memory Stick media? ❑ Some versions Restriction Setting Utility or the power supply to the Memory Stick slot on the VAIO Power Management tab in the Power Options window. To change the settings, see Protecting Data from Unauthorized Use (page 149)
  • Sony VGN-TZ370N | User Guide - Page 219
    check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the AC outlet. ❑ Try using another USB port on your computer. The driver could be installed to the specific port you used the first time you connected the device. ❑ See the manual that came
  • Sony VGN-TZ370N | User Guide - Page 220
    n 220 N Troubleshooting Docking Station What should I do if an error message appears when I press the UNDOCK button or select Undock Computer from the from the docking station. An attempt to disconnect it as any other user may cause malfunctions. For switching users, see Windows Help and Support.
  • Sony VGN-TZ370N | User Guide - Page 221
    n 221 N Support Options Support Options This section contains information on where to go for answers to questions about your VAIO computer and the preinstalled software. ❑ Sony Support Information (page 222) ❑ Program Support Information (page 225)
  • Sony VGN-TZ370N | User Guide - Page 222
    help guides. These guides are stored on the built-in flash memory storage or the hard disk drive as on-screen help files. You can find the help files from the help menu under the specific program. 3 Operating System Online Support Your computer comes preinstalled with a Microsoft Windows operating
  • Sony VGN-TZ370N | User Guide - Page 223
    for at our site, you may call Sony directly. In order to receive the fastest and most efficient services, have the following information readily available: 1 Your VAIO computer model You can find it at the component or the software program that is causing you the problem 5 A brief description of the
  • Sony VGN-TZ370N | User Guide - Page 224
    In order to contact a Sony technical support representative, call the following numbers: ❑ In Argentina: (011) 6770-SONY (7669) ❑ In Mexico: In Mexico City: 5002-9819 In the Mexican Republic: 01-800-759-7669 ❑ In Colombia: 01-800-550-7000 ❑ In Peru: 0-801-1-
  • Sony VGN-TZ370N | User Guide - Page 225
    products are listed below: ❑ For customers in USA Web site http://esupport.sony.com/EN/VAIO/ Telephone 888-4-SONY-PC (888-476-6972) ❑ For customers in Canada Web site http://www.sony.ca/support/ Telephone 888-4-SONY-PC (888-476-6972) ❑ For customers in Spanish speaking Latin American countries
  • Sony VGN-TZ370N | User Guide - Page 226
    America Online® service (Dial-Up) America Online, Inc. ❑ For customers in USA and Canada Web site http://www.aol.com AOL® BlueString™ America Online, Inc. ❑ For customers in USA and Canada Web site http://www.aol.com AOL® Instant Messenger™ application America Online, Inc. ❑ For customers in USA and
  • Sony VGN-TZ370N | User Guide - Page 227
    Support Options Click to Disc™ software Sony DVD photo albums and slide shows with picture files or by importing pictures from screens. You are only a few clicks away from creating your own DVDs! For contacts about the software, see Program Support Information (page 225). Corel® Paint Shop Pro® Photo
  • Sony VGN-TZ370N | User Guide - Page 228
    application designed to enhance users' video chat experience through frames, effects, and themes. ❑ For customers in USA and Canada Web site http://www.arcsoft.com/support/ Microsoft® Internet Explorer, Movie Maker, Media Player, Works Microsoft Corp. ❑ For customers in USA and Canada Web site http
  • Sony VGN-TZ370N | User Guide - Page 229
    in USA and Canada Web site http://support.microsoft.com Microsoft® Windows Live™ OneCare™ Trial Version ! service charges may apply. If you want to keep using the software after the 90-day trial period, you must buy a subscription. You can subscribe online by following the conversion instructions
  • Sony VGN-TZ370N | User Guide - Page 230
    and Canada Web site http://www.napster.com Protector Suite QL Sony Electronics Inc. Protector Suite QL Edition allows you to easily setup your fingerprint sensor equipped on your computer. Protector Suite QL supports fingerprint logon, fast user switching, file encryption, registering forms and more
  • Sony VGN-TZ370N | User Guide - Page 231
    about the software, see Program Support Information (page 225). VAIO® Control Center Sony Electronics Inc. VAIO Control Center provides a centralized location that gathers resources to configure your VAIO computer and view your computer's configuration and specifications. For contacts about the
  • Sony VGN-TZ370N | User Guide - Page 232
    . For contacts about the software, see Program Support Information (page 225). VAIO® Launcher Sony Electronics Inc. For contacts about the software, see Program Support Information (page 225). VAIO Media™ plus software Sony Electronics Inc. VAIO Media plus software brings multimedia to your network
  • Sony VGN-TZ370N | User Guide - Page 233
    Inc. For contacts about the software, see Program Support Information (page 225). VAIO® Touch Launcher Sony Electronics Inc. VAIO Touch Launcher allows you to run an application program or change the sound/display settings with the buttons on the launcher window. For contacts about the software, see
  • Sony VGN-TZ370N | User Guide - Page 234
    for important software updates and information for your specific VAIO computer model. For contacts about the software, see Program Support Information (page 225). VAIO® Video & Photo Suite Sony Electronics Inc. VAIO Content Importer and VAIO Content Exporter are included in this utility software
  • Sony VGN-TZ370N | User Guide - Page 235
    / WinDVD® software for VAIO® computers InterVideo, Inc. ❑ For customers in USA and Canada Web site http://www.intervideo.com/jsp/Support.jsp Telephone 1-800-772-6735 Zoom Utility Sony Electronics Inc. The Zoom Utility will allow you to magnify a portion of the screen. For contacts about the software
  • Sony VGN-TZ370N | User Guide - Page 236
    and the Blu-ray Disc logo are trademarks of the Blu-ray Disc Association. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such marks by Sony Corporation is under license. Design and specifications are subject to change without notice. SD Logo is a trademark.
  • Sony VGN-TZ370N | User Guide - Page 237
    logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license. MultiMediaCard is a trademark of MultiMediaCard Association. and services are trademarks of their respective owners. In the manual, the ™ or ® marks may not be specified. Features and specifications are
  • Sony VGN-TZ370N | User Guide - Page 238
    n © 2008 Sony Corporation
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N
User Guide
Personal Computer
VGN-TZ300 Series/VGN-TZ40 Series