Samsung SCX-3400 User Manual (user Manual) (ver.1.0) (English)
Samsung SCX-3400 Manual
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- Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 1
guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 2
Basic Setup Menu overview 33 Machine's basic settings 39 Media and tray 41 Basic printing 53 Basic copying 59 Basic scanning 64 Basic faxing 65 3. Maintenance Ordering supplies and accessories 70 Available supplies 71 Available maintenance parts 72 Storing the toner cartridge - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 3
BASIC 5. Appendix Specifications 107 Regulatory information 116 Copyright 129 3 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 4
1. Introduction This chapter provides information you need to know before using the machine. • Key benefits 5 • Features by models 7 • Useful to know 13 • About this user's guide 14 • Safety information 15 • Machine overview 20 • Control panel overview 24 • Turning on the machine 29 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 5
AnyWeb Print" on page 269). • Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows. • If you have Internet access, you can get help, support application, machine drivers, manuals - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 6
Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 109). • Print watermark: You can customize your documents with words, such as "Confidential" (see "Using advanced print features" on page 229). • Print posters: The text - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 7
on model or country. Operating System Operating System SCX-340x Series SCX-340xW Series Windows ● Macintosh ● Linux ● Unix (●: Included, Blank: Not available) Software SCX-340xF Series SCX-340xFW Series SCX-340xHW Series SCX-340xFH Series ● ● ● SPL printer driver PCL printer driver - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 8
by models Software PS printer driver XPS printer drivera Direct Printing Utility Samsung Easy Printer Manager Samsung Printer Status Smart Panel AnyWeb Print SyncThru™ Web Service Scan to PC settings Fax to PC settings Device Settings SyncThru Admin Web Service Easy Eco Driver Fax Samsung - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 9
by models Software SCX-340x Series SCX-340xW Series Scan Twain scan driver ● WIA scan driver ● Samsung Scan Assistant ● SmarThru 4 SmarThru Office ● a. For XPS driver, it is only supported for Windows through the Samsung website (www.samsung.com) (●: Included, Blank: Not available) SCX - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 10
Features by models Variety feature Features Hi-Speed USB 2.0 Network Interface Ethernet 10/100 Base TX wired LAN Network Interface 802.11b/g/n wireless LANa Eco printing (Control panel) Duplex (2-sided) printing (Manual)b USB memory interface Memory module Mass Storage Device (HDD) Duplex Automatic - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 11
models Fax Scan Features Multi-send Delay send Priority send Duplex send Secure receive Duplex print Send/ Receive forward - fax Send/ Receive forward - email Send/ Receive forward - server Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan Scan to PC SCX-340x Series SCX - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 12
Poster Clone SCX-340x Series SCX-340xW Series ● SCX-340xF Series SCX-340xFW Series SCX-340xHW Series SCX-340xFH Series Book 2-up/4-up ● Adjust background ● ● Margin shift Edge erase Gray enhance Duplex copy a. Depending on your country, wireless LAN card may not be available. For - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 13
the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 95). Printouts are blurry. • The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 75). • Try a different print resolution setting - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 14
information or detailed specification of the machine function and feature. 1 Conventions Some terms in this guide are used interchangeably, as below: • Document is synonymous with original. • Paper is synonymous with media, or print media. • Machine refers to printer or MFP. 1. Introduction - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 15
prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 3 Important safety symbols Explanation of all icons and - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 16
not to put your hand between the machine and paper tray. You may get injured. Be care when replacing paper or removing jammed paper. New paper has sharp edges and can cause painful cuts. When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 17
place the machine on an unstable surface. The machine could fall, causing injury or machine damage. Use only No.26 AWGa or larger, telephone line cord, if necessary. Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electrical outlet. Otherwise, this - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 18
by yourself. It can damage the machine. Call a certified technician when the machine needs repairing. To clean and operate the machine, strictly follow the user's guide provided with the machine. Otherwise, you could damage the machine. 1. Introduction 18 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 19
a Samsung service technician. 8 Supply usage Caution Do not disassemble the toner cartridge. service fee will be charged. When toner gets on your clothing, do not use hot water to wash it. Hot water sets toner into fabric. Use cold water. When changing the toner cartridge or removing jammed paper - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 20
guide Software CDa Handsetb Misc. accessoriesc a. The software CD contains the print drivers, user's guide, and software applications. b. Handset model only (see "Features by models" on page 7). c. Miscellaneous accessories included with your machine may vary by country of purchase and specific - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 21
may not be available depending on model or country (see "Features by models" on page 7). 2 Control panel 8 Scanner glass 3 Handle 9 Scan unita b 4 Tray 10 Inner cover 5 Tray handle 11 Toner cartridge 6 Output support a. Close the scanner lid before opening the scan unit. b. Be careful - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 22
input tray 6 Handle 16 Handseta 7 Tray 17 Scan unitb c 8 Tray handle 18 Inner cover 9 Output support 19 Toner cartridge 10 Output tray a. Handset model only (see "Features by models" on page 7). b. Close the scanner lid before opening the scan unit. c. Be careful not to pinch your fingers - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 23
optional goods may not be available depending on model or country (see "Features by models" on page 7). Type A 1 USB port 1 2 2 Power receptacle 1 USB port 2 Network porta 3 Extension telephone socket (EXT.) 4 Telephone line socket (LINE) 5 Power receptacle a. SCX-340xFW/ SCX-340xHW Series only - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 24
and optional goods may not be available depending on model or country (see "Features by models" on page 7). 1 Eco 2 WPSa 12 Type A 13 12 Print Screen 3 Scan to Turn into eco mode to reduce toner consumption and paper usage when pc-printing only (see "Eco printing" on page 57). Configures the - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 25
sides of an ID card like a driver's license on a single side of paper side of an ID card facing down on the scanner glass (see "ID card copying" on page 61). Stops an operation at any time and there are more functions. • Cancels the current job. • Prints Buttons 10 Start increase/decrease by one. • If - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 26
. If you are a Macintosh OS user, you need to enable Screen Print Settings from the Samsung Easy Printer Manager to use the Print Screen feature. Allows you to copy both sides of an ID card like a driver's license on a single side of paper (see "ID card copying" on page 61). 1. Introduction 26 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 27
, press this button for more than three seconds. Switches to Fax mode. Switches to Copy mode. Switches to Scan mode. Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 33). Scrolls through the options available in the selected menu and increases or decreases values - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 28
Control panel overview 14 Adjusting the control panel Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). 1. Introduction 28 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 29
the machine has a power switch. Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). 2 Power is turned on automatically. For SCX-340x/SCX-340xW Series, press control panel. (Power) button on the - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 30
Only use a USB cable no longer than 3 meters (118 inches). 2 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing "X" with the letter, which represents your CDROM drive and click OK - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 31
menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. 3 Follow the instructions in the installation window. 4 Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 30). 1. Introduction 31 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 32
2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview 33 • Machine's basic settings 39 • Media and tray 41 • Basic printing 53 • Basic copying 59 • Basic scanning 64 • Basic faxing 65 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 33
menu names may differ from your machine depending on its options or the models. • The menus are described in the Advanced Guide (see "Useful Setting Menus" on page 189). 1 Accessing the menu 1 Select the Fax, Copy, or Scan button on the control panel depending on the feature to be used. 2 Select - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 34
Menu overview Items Fax Feature (Continue) Fax Setup Options Priority Send Forward Fax PC Secure Receive Off On Print Add Page Cancel Job Sending Redial Times Redial Term Prefix Dial ECM Mode Send Report Image TCR Dial Modea Items Fax Setup (Continue) Options Receiving Receive Mode - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 35
Menu overview Items Copy Feature Options Scan Size Reduce/Enlarge Darkness Normal Dark+1- Dark+5 Light+5- Light+1 Items Options Copy Feature Contrast (Continue) Normal Dark+1- Adjust Bkgd. Off Auto Enhance Lev.1 Enhance Lev.2 Erase Lev.1- Erase Lev.4 2. Menu Overview and Basic Setup 35 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 36
Options Scan Size Copies Copy Collation Reduce/Enlarge Darkness Contrast Original Type Adjust Bkgd. Items Options System Setup Machine Setup Machine ID Fax Number Date & Time Clock Mode Language Power Save Wakeup Event System Timeout Altitude Adj. Auto Continueb Paper Mismatch Paper Substit - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 37
Setting (Continue) Network c TCP/IP (IPv4) TCP/IP (IPv6) Ethernet Speed Options All Settings Fax Setup Copy Setup System Setup Network Setupc Address Book Fax Sent Fax Received DHCP BOOTP Static IPv6 Activate DHCPv6 Config Automatic 10Mbps Half 10Mbps Full 100Mbps Half 100Mbps Full 2. Menu - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 38
Network Conf. a. This option may not be available depending on your country. b. This option only appears if Paper Mismatch is enabled. c. SCX-340xFW/ SCX-340xHW Series only. d. This option only appears when small amount of toner is left in the cartridge. 2. Menu Overview and Basic Setup 38 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 39
use less toner on each page. Activating this mode extends the life of the toner cartridge beyond what one would experience in the normal mode, but it reduces print quality. When PC-printing, you can also turn on or off toner save mode in the printer properties. 2. Menu Overview and Basic Setup 39 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 40
power button, start printing, or a fax is received, the product will wake up from the power saving mode. • Press (Menu) > System Setup > Machine Setup > Wakeup Event "Setting the paper size and type" on page 48. • See "Setting up the fax address book" on page 224. 2. Menu Overview and Basic Setup 40 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 41
into your machine. 2 Tray overview • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung's warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 42
on its options or models. Check your machine type (see "Front view" on page 21). 1 Open the tray. Then, adjust the tray size to the media size you are loading (see "Tray overview" on page 41). 3 Place the paper with the side you want to print facing up. 1 2 2. Menu Overview and Basic Setup 42 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 43
do not adjust the paper width guide, it may cause paper jams. 4 Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to bend. The settings made from the machine driver override the settings on the control panel. a To print in application, open an application - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 44
• If you select Paper > Source > Manual Feeder from your printer driver, you need to press OK each time you print a page. • Load only one type, size and weight of print media at time in the in the tray. • To prevent paper jams, do not add paper while printing when there is still paper in the tray - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 45
paper types available manual feeding in tray. (●: Included, Blank: Not available) Envelope Printing successfully on envelopes depends upon the quality of the envelopes. To print • Do not use envelopes with clasps, snaps, windows, coated lining, self- adhesive seals, or other synthetic materials. - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 46
for use in laser printers. 1 Acceptable 2 Unacceptable • Envelopes with a peel-off adhesive strip or with more than one flap that folds over peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. 2. Menu Overview and Basic Setup 46 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 47
front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. • In the software application, set the margins to at least 6.4 mm (0.25 inches) away from the edges of the material. • Must be printed with heat-resistant ink that will not melt - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 48
Size Settings in the Printing Preferences (see "Opening printing preferences" on page 55). It may be necessary to press OK to navigate to lower-level menus for some models. 1 Select (Menu) button on the control panel. 2 Press System Setup > Paper Setup > Paper Size or Paper Type. 3 Select the tray - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 49
support will help the printed pages to align. The printer sends output to the output tray by default. • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches). • Do not attempt to load the following s of paper, in order to prevent paper jam - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 50
9 Loading originals You can use the scanner glass or the document feeder to load an original for copying, scanning, and sending a fax. 1 Lift and open the scanner lid. Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 51
scanner while copying or scanning. It is harmful to eyes. In the document feeder Using the document feeder, you can load up to 40 sheets of paper (80 g/m2, 20 lbs bond) for one job. 1 Open the document feeder guide cover. 3 Close the scanner lid. • Leaving the scanner lift the scanner lid until its - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 52
guides to the paper size. 3 Load the original face up into the document feeder input tray. Make sure that the bottom of the original stack matches the paper size marked on the document input tray. Dust on the document feeder glass may cause black lines on the printout. - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 53
machine from the Select Printer list. 10 Printing If you are a Macintosh or Linux operating systems user, refer to the Advanced Guide (see "Macintosh printing" on page 237 or "Linux printing" on page 238). The following Printing Preferences window is for Notepad in Windows 7. 1 Open the document - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 54
is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( ) in the Windows task bar. • You can also cancel the current job by pressing control panel. (Stop/Clear) on the 2. Menu Overview and Basic Setup 54 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 55
you want to print. 2 Select Print from the file menu. The Print window appears. 3 Select your machine from the Select Printer. You can check the machine's current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 277). 2. Menu Overview and Basic Setup 55 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 56
drop-down list and click (Delete). You can also restore the printer driver's default settings by selecting Default Preset from the Presets drop-down list. 13 Using help Click the option you want to know on the Printing Preferences window and press F1 on your keyboard. 3 Click (Add). When you save - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 57
panel or the machine is not supported network (see "Control panel overview" on page 24): You can set the machine's settings by using the Device Settings in Samsung Easy Printer Manager program or Machine section in Printer Settings Utility program. • For Windows and Macintosh users, see "Device - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 58
Basic printing • Select Temp.: Follow the settings from Syncthru™ Web Service or Samsung Easy Printer Manager. Before you select this item, you must set the eco function in SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco > Settings) or Samsung Easy Printer Manager (Device - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 59
printing features, refer to the Advanced Guide scanner glass. b If you want to customize the copy settings including darkness, original type and more by using the Device Settings in Samsung Easy Printer Manager program or Machine section in Printer Settings Utility program. • For Windows Setup 59 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 60
completes the copy in progress. • Accessing menus may differ from model to model (see "Accessing the menu" on page 33). If your has the Device Settings in Samsung Easy Printer Manager program or the Machine section in Printer Settings Utility program. - For Windows and Macintosh users, see Setup 60 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 61
feeder or scanner glass. • This feature may not be available depending on model or optional goods (see "Variety feature" on page 10). • If lines may appear at the bottom of your copy. 17 ID card copying Your machine can print 2-sided originals on one sheet. 2. Menu Overview and Basic Setup - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 62
copying The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original. This feature is helpful for copying a small-sized item such as business card. • The original must be placed on the scanner glass to use - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 63
Basic copying • If you do not press the (Start) button, only the front side will be copied. • If the original is larger than the printable area, some portions may not be printed. 2. Menu Overview and Basic Setup 63 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 64
lower-level menus for some models. • If you want to scan using the network, refer to the Advanced Guide (see "Scanning from network connected machine" Samsung Easy Printer Manager > advanced mode > Scan to PC Settings. Switch to 4 Select the option you want and press OK. 5 Scanning begins. Scanned - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 65
not supported for SCX-340x/SCX-340xW Series (see "Control panel overview" on page 24). • For special faxing features, refer to the Advanced Guide (see "Fax features" on page 254). • You cannot use this machine as a fax via the internet phone. For more information ask your internet service provider - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 66
letters and numbers" on page 223). 5 Press (Start) on the control panel. The machine starts to scan and send the fax to the destinations. • If you want to send a fax directly from your computer, use Samsung Network PC Fax (see "Sending a fax in the computer" on page 255). • When you want to cancel - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 67
to the numbers you entered in the order in which you entered them. Multi send report is printed after sending faxes. 21 Receiving a fax Your machine is preset Fax mode at the factory. When you receive a fax, the machine answers the call on a specified number of rings and automatically receives the - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 68
thin lines or originals printed using a dot-matrix printer. • Super Fine: Originals containing extremely fine detail. Super Fine mode is enabled only if the machine with which you are communicating also supports the Super Fine resolution. • For memory transmission, Super Fine mode is not available - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 69
your machine. • Ordering supplies and accessories 70 • Available supplies 71 • Available maintenance parts 72 • Storing the toner cartridge 73 • Redistributing toner 75 • Replacing the toner cartridge 77 • Monitoring the supplies life 79 • Setting the toner low alert 80 • Cleaning - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 70
To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service. 3. Maintenance - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 71
and other supplies according to the specific country conditions. Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 72
service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its "Average yield". Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 73
not available, cover the top opening of the cartridge with paper and store in a dark cabinet. Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life. Do not store on the floor. If the toner cartridge is removed from the printer, follow the instructions - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 74
Storing the toner cartridge 3 Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 75
by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner. Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 76
Redistributing toner 2 1 3. Maintenance 76 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 77
thoroughly, it will increase the initial print quality. • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). • To prevent damage to the toner cartridge, do not expose it to light for more - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 78
Replacing the toner cartridge 3. Maintenance 78 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 79
If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts report prints out. • It may be necessary to press OK to navigate to lower-level menus for some models. 1 Select (Menu) > System Setup > - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 80
the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the using the Device Settings in Samsung Easy Printer Manager program or Machine section in Printer Settings Utility program. • For Windows and Macintosh users, see " - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 81
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 82
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. • To prevent damage to the toner cartridge, do not - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 83
Cleaning the machine 2 1 3. Maintenance 83 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 84
for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). 3. Maintenance 84 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 85
copies. We suggest that you clean the scan unit at the start of each day and guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Lift and open the scanner - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 86
Cleaning the machine 3 Wipe the surface of the scanner until it is clean and dry. 4 1 3 2 1 Scanner lid 2 Scanner glass 3 Document feeder glass 4 White bar 4 Close the scanner lid. 3. Maintenance 86 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 87
or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine securely. 3. Maintenance 87 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 88
on the display screen first to solve the error. If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced Guide (see "Troubleshooting" on page 285). If you cannot find a solution in the User's Guide or the problem persists, call for service. - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 89
paper jams By selecting the correct media s, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 41). • Do not remove paper from the tray while your machine is printing - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 90
document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals. 4. Troubleshooting - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 91
original document jams 1 Original paper jam in front of scanner • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). • This troubleshooting may not be available depending on model or optional - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 92
paper jam inside of scanner • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 93
Clearing original document jams 4. Troubleshooting 93 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 94
original document jams 3 Original paper jam in exit area of scanner • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). • This troubleshooting may not be available depending on model or optional - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 95
the paper, pull the jammed paper out slowly and gently. 4 In tray Click this link to open an animation about clearing a jam. Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). 4. Troubleshooting - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 96
Clearing paper jams 5 Inside the machine • The fuser area is hot. Take care when removing paper from the machine. • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). 4. Troubleshooting 96 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 97
Clearing paper jams 2 1 4. Troubleshooting 97 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 98
Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting 98 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 99
look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 101). • You also can resolve the error with the guideline from the computers's Samsung Printing Status or Smart Panel program window (see "Using Samsung Printer Status" on page - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 100
network setup" on printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing. b. Some LEDs may not be available depending on model or country (see "Control panel overview" on page 24). 4. Troubleshooting - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 101
' and their meaning, and correct the problem, if necessary. • This function is not supported for SCX-340x/SCX-340xW Series. You can resolve the error with the guideline from the computers's Printing Status or Smart Panel program window (see "Using Samsung Printer Status" on page 277 or "Using - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 102
. Small amount of toner is left in the indicated cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for a replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 75). 4. Troubleshooting 102 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 103
using non-genuine Samsung toner cartridges will not be covered under the machine warranty. The indicated toner cartridge has reached its estimated cartridge life. The machine might stop printing. Replace the toner cartridge (see "Replacing the toner cartridge" on page 77). 4. Troubleshooting 103 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 104
Network Error Meaning The network IP address you have set is being used by someone else. Wireless module is not installed. Suggested solutions Check the IP address and reset it if necessary (see "Printing a network configuration report" on page 141). Call for service. 4. Troubleshooting 104 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 105
. Suggested solutions Close the cover until it locks into place. Close the cover until it locks into place. Reboot the power and try the printing job again. If the problem persists, please call for service. Reboot the power. If the problem persists, please call for service. 4. Troubleshooting 105 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 106
5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications 107 • Regulatory information 116 • Copyright 129 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 107
www.samsung.com for possible changes in information. Dimension Weight Noise Levelb Temperature Items Width x Length x Height Machine with consumables Ready mode Print mode Copy mode Scan mode Operation Storage (packed) SCX-340x Series SCX-340xW Series SCX-340xF Series SCX-340xFW Series SCX-340xFH - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 108
Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing. c. See the rating label on the machine for the correct voltage (V), frequency (hertz) and of current (A) for your machine. d. Wireless models only (see "Features by models" on page 7). 5. Appendix 108 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 109
Specifications 2 Print media specifications Type Plain paper Envelope Size Dimensions Letter Legal US Folio A4 Oficio JIS B5 ISO B5 Executive A5 Envelope Monarch Envelope No. 10 Envelope DL Envelope C5 216 x 279 mm (8.5 x 11 inches) 216 x 356 mm (8.5 x 14 inches) 216 x 330 mm (8.5 x 13 inches) - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 110
Specifications Type Thick paper Thin paper Cotton Colored Pre-printed Recycled Size Dimensions Refer to the Plain paper section Refer to the Plain paper section Refer to the Plain paper section Refer to the Plain paper section Refer to the Plain paper section Refer to the Plain paper - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 111
Specifications Type Size Dimensions Print media weight/Capacitya Tray Manual feeding in trayb Labelsc Letter, Legal, US Refer to the Plain paper section Folio, A4, JIS B5, ISO B5, Executive, A5 120 to 150 g/m2 (32 to 40 lbs bond) • 10 sheets 120 to 150 g/m2 (32 to 40 lbs bond) • 1 sheet - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 112
bit or 64-bit processor or higher 1 GB (2 GB) • Support for DirectX® 9 graphics with 128 MB memory (to enable the 10 GB 15 GB 16 GB 10 GB • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 113
Specifications • Windows Terminal Services is compatible with your machine. • For Windows 2000, Services Pack 4 or higher is required. Macintosh Operating system Mac OS X 10.4 Mac OS X 10.5 Mac OS X 10.6 Mac OS X 10.7 CPU • Intel® processors • PowerPC G4/G5 • Intel® processors • 867 MHz or faster - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 114
Specifications Linux Items Operating system CPU RAM Free HDD space Requirements Redhat® Enterprise Linux WS 4, 5 (32/64 bit) Fedora 5 ~ 13 (32/64 bit) SuSE Linux 10.1 (32 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Ubuntu 6.06, 6.10, - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 115
Wireless security Specifications • Ethernet 10/100 Base-TX Wired Lan • 802.11b/g/n Wireless LAN • Windows 2000/Server 2003 /Server 2008/XP/Vista/7/Server 2008 R2 • Various Linux OS • Mac OS X 10.4 ~10.7 • TCP/IPv4 • DHCP, BOOTP • DNS, WINS, Bonjour, SLP, UPnP • Standard TCP/IP Printing (RAW), LPR - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 116
there is never any human access to laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition. Warning Never operate or service the printer with the protective cover removed from laser/scanner assembly. The reflected beam, although invisible, can - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 117
According to Local, State or Federal Laws.(U.S.A. only) This printer contains advanced energy conservation technology that reduces power consumption when ENERGY STAR program see http:// www.energystar.gov For ENERGY STAR certified models, the ENRGY STAR label will be on your machine. Check if your - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 118
Regulatory information 10 China only 11 Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in the european union and other european countries with separate collection systems) - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 119
nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - installed and used in accordance with the instructions, may cause harmful interference to radio is encouraged to try to correct the interference by one or more of the following measures: • Reorient or - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 120
power output of the wireless device (or devices), which may be embedded in your printer, is well below the RF exposure limits as set by the FCC. This transmitter cause undesired operation of the device. Wireless devices are not user serviceable. Do not modify them in any way. Modification to a - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 121
colocated with another transmitter and transmitting antenna. 17 Turkey only 15 Russia only 18 Canada only This product meets the applicable Industry Canada technical specifications. / Le present materiel est conforme aux specifications techniques applicables d'Industrie Canada. 5. Appendix 121 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 122
maintain uninterrupted service 19 Fax Branding line may result in problems making and receiving telephone calls, especially ringing when your line is called. The sum of all Ringer Equivalence Numbers of the equipment on your telephone line should be less than five in order to assure proper service - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 123
you further instructions on how to actually test the emergency number. • This machine may not be used on coin service or party lines. • to use a computer modem or fax modem on the same phone line as your machine, you may experience transmission and reception problems with all the equipment. It is - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 124
old ones) do SCX-340xFH Series/SCX-340xFW Series/SCX340xHW Series] is in compliance with the essential requirements and other relevant provisions of R&TTE Directive 1999/5/EC. The declaration of conformity may be consulted at www.samsung.com, go to Support > Download center and enter your printer - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 125
FAX) This Samsung product has been self-certified by Samsung : In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in or devices that may be embedded in you printer is well below the RF exposure limits as 10 mW transmitting power such as wireless EEA/EFTA countries - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 126
Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). this time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety standards and - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 127
In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use wireless device will void the authorization to use it. Contact manufacturer for service. Only use drivers approved for the country in which the device will be used. See - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 128
Regulatory information 25 China only 5. Appendix 128 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 129
or indirect damages, arising from or related to use of this user's guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd. • Microsoft, Windows, Windows Vista, Windows 7, and Windows Server 2008 R2 are either registered trademarks or trademarks of Microsoft Corporation - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 130
User's Guide SCX-340x/340xW Series SCX-340xF/340xFW Series SCX-340xFH/340xHW Series AADDVVAANNCCEEDD This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 131
driver over the network 144 IPv6 configuration 153 Wireless network setup 156 Samsung MobilePrint 188 3. Useful Setting Menus Before you begin reading a chapter Print menu Copy menu Fax menu Scan menu System setup Admin setup Custom setup 4. Special Features Altitude adjustment Storing email - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 132
Using Samsung Printer Status 277 Using Smart Panel 279 Using the Linux Unified Driver Configurator 281 6. Troubleshooting Paper feeding problems 286 Power and cable connecting problems 287 Printing problems 288 Printing quality problems 292 Copying problems 300 Scanning problems 301 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 133
Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the for Linux 138 • If you are a Windows OS user, refer to the Basic Guide for installing the machine's driver (see "Installing the driver locally" on page 30). • Only use - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 134
Samsung in Print Using and your machine name in Model. • For Mac OS X 10.5-10.7, if Auto Select does not work properly, select Select a driver to use... and your machine name in Print Using. Your machine appears on the Printer List, and is set as the default machine. 18 Click Add. To install the fax - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 135
appears on your Macintosh desktop. 4 Double-click the MAC_Installer folder > Uninstaller OS X icon. 5 Enter the password and click OK. 6 When the uninstall is done, click OK. If a machine has already been added, delete it from the Print Setup Utility or Print & Fax. 1. Software Installation 135 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 136
packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 137
) to install the machine software. If you are not a super user, ask your system administrator. 3 From the Samsung website, download the Printer Settings Utility package to your computer. 4 Right-click the Printer Settings Utility package and extract the package. 5 Double click cdroot > Linux > psu - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 138
Login window appears, type "root" in the Login field and enter the system password. You must log in as a super user (root) to uninstall the printer driver. /opt/Samsung/mfp/uninstall/ [root@localhost uninstall]#./uninstall.sh 4 Click Uninstall. 5 Click Next. 6 Click Finish. 1. Software Installation - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 139
step-by-step instructions for setting up a network connected machine and software. • Useful network programs 140 • Wired network setup 141 • Installing driver over the network 144 • IPv6 configuration 153 • Wireless network setup 156 • Samsung MobilePrint 188 Supported optional devices - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 140
this option, the machine status (toner cartridge shortage or machine error) will be sent to a certain person's email automatically. • Configure the network parameters necessary for the machine to connect to various network environments. 3 SetIP wired network setup This utility program allows you to - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 141
supplied CD-ROM by double-click Application > SetIP > Setup.exe. 2 Follow the instructions in the installation window. 3 Connect your machine to the network with a network cable. 4 Turn on the machine. 5 From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP. 2. Using - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 142
program, disable the computer firewall from System Preferences > Security > Firewall. The following instructions may vary from your model. Find the machine's MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 141) and enter it without the colons - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 143
. 5 The machine will automatically print the Network Configuration Report. The following instructions may vary from your model or operating systems. 1 Open /opt/Samsung/mfp/share/utils/. 2 Double-click the SetIPApplet.html file. 3 Click to open the TCP/IP configuration window. 4 Enter the machine - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 144
and optional goods may not be available depending on model or country (see "Features by models" on page 7). • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 23). 3 Select Install Now. 6 Windows 1 Make sure that the machine - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 145
only one machine, the confirmation window appears. 6 Follow the instructions in the installation window. Silent installation Mode Silent installation mode is an installation method that does not require any user intervention. Once you start the installation, the machine driver and software are - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 146
be the default machine driver on your system if there are one or more printer drivers installed. If there is no installed machine driver on your system, then this option won't be applied because Windows OS will set installed printer driver as a default machine driver. /x or Uses existing machine - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 147
/V"" and add other available platform drivers for Point & Print. It will install all supported Windows OS platform's machine drivers to system and share it with specified for point and print. /o or /O Opens Printers and Faxes folder after installation. This command will - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 148
Model. • For Mac OS X 10.5-10.7, if Auto Select does not work properly, choose Select Printer Software and your machine name in Print Using. 21 Click Add. Your machine appears in the Printer List, and is set as the default machine. To install the fax driver: a Open the Applications folder > Samsung - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 149
Installing driver over the network 8 Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). To install other software: • See "Installing the Smart Panel" on page 136. • See " - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 150
on model or country (see "Operating System" on page 7). To use the UNIX printer driver, you have to install the UNIX printer driver package first, then setup the printer. You can download the UNIX printer driver package from the Samsung website ((http://www.samsung.com > find your product > Support - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 151
system, run 'installprinter' from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window according to the following steps: 1 Type the name of the printer. 2 Select the appropriate printer model from the model list. 3 Enter any description corresponding - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 152
Installing driver over the network 11 Check the Make Default option to set this printer as default. 12 Click OK to add the printer. 2. Using a Network-Connected Machine 152 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 153
IPv6 configuration IPv6 is supported properly only in Windows Vista or higher. 7 The Add Printer Wizard window appears. Follow the instructions in the window. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7 or "Menu - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 154
supports the following IPv6 addresses for network printing models that do not have the display screen on the control panel, you need to access SyncThru™ Web Service first using the IPv4 address and follow the below procedure to use IPv6. 1 Access a web browser, such as Internet Explorer, from Windows - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 155
Using SyncThru™ Web Service 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. 2 Select one of the IPv6 addresses (Link-local Address, Stateless Address, Stateful Address, Manual Address) from Network Configuration Report (see "Printing a network configuration - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 156
setup • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features by models" on page 7). • If the IPv6 network seems to not be working, set all the network settings to the factory can only have one connection between your - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 157
Wireless network setup 13 Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method From - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 158
the Wi-Fi Direct for mobile printing • See "Using a network cable" on page 180. • See "Setting up Wi-Fi Direct" on page 183. If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting" on page 185). 2. Using a Network-Connected - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 159
guide available Factory default in your machine is PBC mode, which is recommended for a typical wireless network environment. You can change the WPS mode in control panel ( (Menu) > Network > Wireless > OK > WPS Setting). • Check if the access point (or wireless router) supports Wi-Fi Protected Setup - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 160
Wireless network setup Machines with a display screen Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for more than 2 seconds. The machine starts - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 161
Wireless network setup Machines mode 1 The network configuration report, including PIN, must be printed (see "Printing a network configuration report" on page 141). In ready mode, stays on. Re-connecting to a network When the wireless function is off, the machine automatically tries to re-connect to - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 162
setup button Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu wireless network connection, you need to install a machine driver to print from an application (see "Installing driver over the network" on page 144). 1 Press - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 163
manually their own SSID , or choose the security option in detail. 16 Setup using Windows Shortcut to the Wireless Setting program without the CD: If you have installed the printer driver the instructions in the window. Items to prepare • Access point • Network-connected computer • Software CD - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 164
network setup • If wireless network set up has been set before, the Wireless Network Setting Information window appears. If you want to reset the wireless settings, check the check box and click Next. • For models that support the WPS button (without a USB cable connection), the window shown - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 165
setup If you cannot find the network name you want to choose, or if you want to set the wireless configuration manually this option to authenticate the print server based on a WPA Pre window appears when the access point has security settings. The wireless network security window appears. The window - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 166
. To print from a Wi-Fi Direct supported mobile device, set the Wi-Fi Direct Option (see "Setting up WiFi Direct" on page 183). Wi-Fi Direct Option: • Wi-Fi Direct option appears on the screen only if your printer supports this feature. • Can start to build Wi-Fi Direct by using Samsung Easy Printer - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 167
the Confirm Printer Connection window appears. 14 window asking you to print a test page appears. If you want to print a test page, click Print line Registration. If not, click Finish. Access point via WPS button (without a USB cable connection) For models Insert the supplied software CD into your - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 168
setup 5 Select Using the WPS button and click Next. • For models that support WPS button, the above window appears. • If your machine is connected with a USB cable, the above window 163. 7 Follow the instructions on the window to set up the wireless network. • For models with a display screen, - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 169
Setting Complete window appears. Click Next. 9 Click Next when the Confirm Printer Connection window appears. 10 Select the prints out correctly, click Yes. If not, click No to reprint it. 14 If you want to register your machine with the Samusng web site and receive useful information, click On-line - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 170
software has failed to search the network, check if the USB cable is connected properly between the computer and machine, and follow the instructions in the window. 7 After searching the wireless networks, a list of wireless networks your machine has searched appears. If you want to use the Samsung - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 171
Change PC Network Setting window appears, follow the steps in the window. Click Next if you are finished with the computer's wireless network settings. If you set the computer's wireless network to DHCP, it will take several minutes to receive the IP address. 11 Click Next when the Confirm Printer - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 172
computer and machine, and follow the instructions in the window. Access point via USB cable 1 Check whether the USB cable is connected to the machine. 2 Turn on your computer, access point, and machine. 3 Insert the supplied software CD into your CD-ROM drive. 4 Double-click the CD-ROM icon that - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 173
Wireless network setup • If wireless network setting has been set before, Wireless Network Setting Information window appears. If you want to reset the wireless settings, check the check box and click Next. • For models that support the WPS button (without a USB cable connection), the window shown - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 174
setup Select this option to authenticate the print server based on the WPA Pre-Shared Key called Pre Shared Key pass phrase) that is manually configured on the access point and each of its window appears when the access point has security enabled. The wireless network security window appears. The window - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 175
. To print from a Wi-Fi Direct supported mobile device, set the Wi-Fi Direct Option (see "Setting up WiFi Direct" on page 183). Wi-Fi Direct Option: • Wi-Fi Direct Option appears on the screen only if your printer supports this feature. • Can start to build Wi-Fi Direct by using Samsung Easy Printer - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 176
driver to print from an application (see "Installation for Macintosh" on page 134). Setting the access point using the WPS button For models that the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Macintosh desktop. 4 Double-click the MAC_Installer - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 177
setup 10 Select Using the WPS button and click Next. • For models that support the WPS button, the above window appears. • If your machine is connected with a USB cable, the above window 172. 12 Follow the instructions in the window to set up the wireless network. • For models with a display screen - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 178
setup - SSID Type: After completing the wireless network connection process, the AP's SSID information appears on the display. • For models install a machine driver to print from an software CD into your CD-ROM drive. 4 Double-click the CD-ROM icon that appears on your Macintosh desktop. 5 Double - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 179
, click Continue. 10 Click Wireless Network Setting button on the User Options Pane. 11 The software searches for wireless network devices. If the search has failed, check if the USB cable is connected between the computer and machine properly, and follow the instructions in the window. 12 After - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 180
setup DHCP is shown in the Wireless Network Setting Confirm window. If it shows Static, click Change TCP/IP connected, it may have trouble finding the machine when driver to print from an application (see "Installation for Macintosh" on page 134). 18 Using a network cable Machines that do not support - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 181
-connected computer • Software CD that was provided with your machine • A machine installed with a wireless network interface • Network cable IP setting using SetIP Program (Windows) This program is used to manually set the network IP address of your machine using its MAC address to communicate - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 182
Web Service window opens, click Network Settings. 6 Click Wireless > Wizard. Wizard will help you setup the one Network Name(SSID) in the list. • SSID: SSID (Service Set Identifier) is a name that identifies a wireless network, access points, and wireless devices attempting to connect to a specific - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 183
and print documents both from Wi-Fi Direct and from a wired network. • You cannot connect to the internet through the printer's Wi-Fi Direct. • The supported protocol list may differ from your model, Wi-Fi Direct networks do NOT support IPv6, network filtering, IPSec, WINS, and SLP services. Setting - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 184
) • When setting from the supplied software CD, see the access point via USB cable. - Windows user, see "Access point via USB cable" on page 163. - Macintosh user, see "Access point via USB cable" on page 172. • After the driver installation is complete, Samsung Easy Printer Manager can be set and - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 185
21 Troubleshooting Setting up the mobile device • After setting up Wi-Fi Direct from the printer, refer to the user manual of the mobile device you are using to set its Wi-Fi Direct. • After setting up Wi-Fi Direct, you need to download the mobile printing application (For example: Samsung Mobile - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 186
cable. Remove the wired network cable from your machine. PC Connection Error • The configured network address is unable to connect between problems occur while using the machine on a network, check the following: For information on the access point (or wireless router), refer to its own user's guide - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 187
be blocking the communication. Refer to the user's guide for the software to turn it off and try searching for the machine again. • Check whether the machine's IP address is allocated correctly. You can check the IP address by printing the network configuration report. • Check whether the access - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 188
printing photos, web pages, and PDFs, scanning is also supported. If you have Samsung multfunction printer, scan any document into a JPG, PDF, or PNG format for quick and easy viewing on your mobile device. 23 Downloading Samsung MobilePrint • Android OS 2.1 or higher • iOS 4.0 or higher • Windows - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 189
chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter 190 • Print menu 191 • Copy menu 192 • Fax menu 199 • Scan menu 203 • System setup 205 • Admin setup 217 • Custom setup 218 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 190
features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 33). The following are tips for using this chapter • The control panel provides access to various menus to set up the machine or use the machine's functions. These menus can be accessed by - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 191
in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: • Press (Menu) > Print Setup on the control panel. • Or press Setup > Machine Setup > Print Setup on the touch screen. Item Orientation Copies - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 192
Setup > Machine Setup > Default Setting > Copy Default on the touch screen. • Or press Copy > select the menu item you want on the touch screen. Item • Scan If the machine is set Eco mode, reduce and enlarge features are not available. Adjusts the brightness level to make a copy that is easier to - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 193
• N-up Copy Description Reduces the size of the original images and prints 2 or 4 pages onto one sheet of paper. 1 2 2 3 4 1 • Off: Prints output sorted into stacks of individual pages. This copy feature is available only when you load originals into the document feeder. 3. Useful Setting - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 194
determined by the original image and the paper size. Poster Copy Clone Copy • This copy feature is available only when you place originals on the scanner glass. • Your original is divided into 9 portions. Each portion is scanned and printed one by one in the following order: • This copy feature - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 195
Description The machine automatically prints on one or both sides of the paper, which are then folded print right page of the book. • Both Page: Use this option to print both pages of the book. Adjust Bkgd This copy feature is available only when you place originals on the scanner glass. Prints - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 196
Margin Shift copying • Off: Does not use this feature. • Auto Center: Automatically copy in the center of the paper. This feature is available only when you place originals on the scanner glass. • Custom Margin: Enter the left, right, top, bottom margin using Number keypad. Edge Erase copying Gray - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 197
across the first page or all pages of a document. Item • 2->1Side Duplex (continue) • 2->2Side Description Duplex You can set the machine to print copies on both sides of paper. • Off: Prints in normal mode. • 1->2Side Short 2 3 5 • 1->2Side Long • 2->1Side ROT2 3. Useful Setting Menus 197 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 198
display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: Press (copy) > (Menu) > Copy Setup on the control panel. Item Change Default Description Resets the value or setting to the printer's out-of-box state - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 199
poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax (see "Resolution" on page 68). prints the received fax on both sides of paper. Sends a fax to multiple destinations (see "Sending a fax to multiple destinations" on page 66). You cannot send a color - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 200
or not. If you select On-Error, the machine prints a report only when a transmission is not successful. Prints a transmission report with a minimized image of the first page of the fax sent. Sets the dialing mode to either tone or pulse. This setting may not be available depending on your country - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 201
*9* at the factory. Automatically reduces an incoming fax page to fit the size of the paper loaded in the machine. Discards a specific length from the end of the received fax. Blocks any unwanted faxes that you stored in the memory as junk fax numbers. This setting may not be available depending on - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 202
• Doc Box Saving • Document Box Saving Description Prints the received fax data on both sides of the paper. You can save the paper usage. Stores received faxes in the common box. This menu only appears when an optional mass storage device (HDD) drive has been installed (see "Variety feature" on - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 203
on the control panel. • Or press Setup > Machine Setup > Default Setting > Scan Default on the touch screen. • Or press Scan > select the menu item you want on the touch screen. Network PC Item • USB Default • USB • E-mail Default • Send Email • Custom Email • FTP Default • FTP Description Sets - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 204
display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). Item Contrast To change the menu options: • Press (scan) > (Menu) > Scan Setup on the control panel. • Or press Setup > Machine Setup > Default Setting > Scan Default on the touch - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 205
the first form. • Double Form: Prints the front page using the first form and the back page using the second form. Item Select Form HDD Spooling Language Default Mode Default Paper Size Power Save Scan PWR Save System Timeout Description Form overlay is images stored on the printer's mass storage - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 206
between Letter and A4. For example, if you have A4 paper in the tray but you set the paper size to Letter in the printer driver, the machine prints on A4 paper and vice versa. Paper Mismatch Determine whether to disregard the paper mismatch error or not. Select Off, then the machine does not stop - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 207
blank page. • Mode: Selects the multi-bin mode you want to use. • Default Bin: Selects the bin to use as a default. Sets the tray to use as a default. Views or prints the phone book or email address list. • Clean Drum: Cleans the OPC drum of the cartridge by printing a sheet. • Clean Fuser: Cleans - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 208
System setup 9 Paper setup 10 Sound / Volume Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). Some menus may not appear in the display depending on options or models. If so, it is not applicable - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 209
System setup Item Speaker Ringer Description Turns on or off the sounds from the telephone line through the speaker, such as a dial tone or a fax tone. With this option set to Comm. which means the speaker is on until the remote machine answers. You can adjust the volume level using On Hook Dial. - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 210
System setup Item Demo Page Fax Send Fax Sent Fax Received Email Sent • Schedule Jobs • Fax Scheduled Jobs JunkFax • Network Conf. • Network Configuration Description Prints the demo page to check whether your machine is printing properly or not. Prints a transmission report including the fax - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 211
number. When you call for service or register as a user on the Samsung website, you can find this. Enables the automatic linking feature for trays. when one tray is not available for paper empty or mismatch, this option allows your printer to feed paper from another available tray. Allows you to - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 212
All Settings Printer Setup Paper Setup • Fax Setup • Fax Default • Copy Setup • Copy Default Description Clears all of the data stored in memory and resets all of your settings to the factory default. Restores all of the printer options to the factory default. Restores all of the paper options to - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 213
Press (Menu) > System Setup > ImageOverwrite on the control panel. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). • Press USB on the touch screen. Option Print From Scan to USB File Manage Show - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 214
menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). • Press (Menu) > Print Setup > Emulation on the control panel. • Press Setup > Machine Setup > Email Setup on the touch screen. Item Emulation Type - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 215
not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). • Press Setup > Machine Setup > Address Book on the touch screen. Option PhoneBook Email Description Adds, views, prints or deletes the phone book list. You also - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 216
not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). • Press (Menu)> Network on the control panel, • Or press Setup > Machine Setup > Network Setup on the touch screen. Option Description Selects the appropriate - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 217
for accessing the Admin Setup. Maintenance • Clean Fuser: Cleans the fuser by printing a sheet. The printed sheet has toner printed and how much toner is left in the cartridge. • Toner Low Alert: If toner in the cartridge has run out, a message informing the user to change the toner cartridge - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 218
Custom setup This menu appears only when the XOA (eXtensible Open Architecture) web application is installed. Contact the administrator to use this menu. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 219
special copying, scanning, faxing, and printing features. • Altitude adjustment 220 • Storing email address 221 • Entering various characters 223 • Setting up the fax address book 224 • Registering authorized users 227 • Printing features 228 • Scan features 243 • Fax features 254 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 220
information will guide you on how to set your machine for the best print quality. Samsung Easy Printer Manager program or Machine section in Printer Settings Utility program. • For Windows Service (see "Using SyncThru™ Web Service" on page 271). • You can also set the altitude in System Setup - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 221
may not be available depending on model or optional goods (see "Features by models" on page 7). If you need to set SMB or FTP sever information, check SMB or FTP and set the information. You can set up address book with the email addresses you use frequently via SyncThru™ Web Service and then - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 222
address 2 Searching for an email address Searching sequentially through memory 1 Select (scan) > (Address Book) > Search&Send > Select an address group > All on the control panel. Or select Setup > Machine Setup > Next > Address Book > Email > View List > Individual or Group on the touch screen - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 223
your name or your company's name, and the fax number. When you store fax numbers or email addresses in memory, you may also enter the corresponding are available when you type for network authentication.) • Special character sets may differ from your machine depending on its options or the models. - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 224
fax, enter the speed dial number at which you stored the number you want. • For a one seconds. • You can print the address book list by selecting (Address Book) > Print. (fax) > If an Select (fax) > (Address Book) > New&Edit > Speed Dial on the control panel. Or select Setup > Machine Setup > - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 225
OK. 8 Press (Cancel or Stop/Clear) to return to ready mode. 9 Editing group dial numbers 1 Select (fax) > (Address Book) > New&Edit > Group Dial on the control panel. Or select Setup > Machine Setup > Next > Address Book > Phone Book > View List > Group on the touch screen. 2 Enter the group - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 226
Setting up the fax address book 10 Searching address book for an entry There are two ways to search for a number in memory. You can either scan from A to Z sequentially, or you can search by entering the first letters of the name associated with the number. 1 Select ct (fax) > (Address Book) > - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 227
feature may not be available depending on model or optional goods (see "Features by models" on page 7). If you have connected your machine to a network and set up the network parameters correctly, you can scan and send images over the network. To send a scanned image through email or via network - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 228
to the Basic Guide (see "Basic printing" on page 53). • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). 12 Changing the default print settings 1 Click the Windows Start menu. 2 Select Control Panel > Devices and Printers. 3 Right-click on - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 229
Installation > Custom Installation. You can select the XPS printer driver in the Select Software and Utilities to Install window. • For models that provide XPS driver from the Samsung website, www.samsung.com > find your product> Support or downloads. Printing to a file (PRN) You will sometimes need - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 230
your printer driver, click Properties or Preferences in the application's Print window to change the print settings. The machine name, that appears in the printer properties window may differ depending on the machine in use. • Some menus may not appear on the display depending on options or models - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 231
size, this option can be automatically canceled. Select only available paper (paper without or mark). • Double-sided Printing • Double-sided Printing (Manual)a Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented. • You can use this feature - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 232
Item Description • Double-sided Printing • Double-sided Printing (Manual)a • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. This option is available only when you use the PCL/XPS printer driver. • None - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 233
Click OK or Print until you exit the Print window. Overlaya This option is available only when you use the PCL/SPL printer driver (see "Software" on page 7). To print a letter with your company's letterhead, you do not need to load preprinted letterhead paper in the machine: just print the - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 234
to use in an external source, you can also load the file when you access the Open window. After you select the file, click Open. The file appears in the Overlay List box and is available for printing. Select the overlay from the Overlay List box. d If necessary, check Confirm Page Overlay When - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 235
feature is available only if you have installed the optional memory or mass storage device (HDD) (see "Variety feature" on page 10). • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Print Mode: The default Print Mode is Normal - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 236
not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only. 1 From the Start menu select Programs or All Programs > Samsung Printers > Direct Printing Utility > Direct Printing Utility. The Direct Printing Utility window appears. What - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 237
4 Click Print. The selected PDF file is sent to the machine. 16 Macintosh printing Some features may not be available depending on models or options. It means that the features are not supported. Printing a document When you print with a Macintosh, you need to check the printer driver settings in - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 238
Printing features Printing on both sides of the paper Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature" on page 10). Using help Click the question mark on the bottom-left corner of the window and click on the - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 239
directly from the command line interface. The CUPS lpr utility allows you to do that, but the driver's package replaces the standard lpr tool by a much more user-friendly LPR GUI program. To print any document file: Automatic/manual duplex printing may not be available depending on models. You can - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 240
a specific class or click Remove from Class to remove the machine from the selected class. 4 Click OK to apply the changes and close the Printer Properties window. 18 Unix printing Some features may not be available depending on models or options. It means that the features are not supported (see - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 241
for odd-even printing. 5 Press OK to start the print job. Changing the machine settings • Multiple pages: Print several pages on one side of the paper. • Page Border: Choose any of the border styles (e.g., Single-line hairline, Double-line hairline) The UNIX printer driver Print Job Manager in - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 242
Printing features Margins tab • Use Margins: Set the margins for the document. By the page size selected. • Unit: Change the units to points, inches, or centimeters. Printer-Specific Settings tab Select various options in the JCL and General frames to customize various settings. These options are - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 243
This feature may not be available depending on model or optional goods (see "Variety feature" on page 10). You can scan the originals with your machine via an USB cable or the network. The following methodoloqies can be used for scanning your documents: • Scan to PC: Scan the originals from the - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 244
that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 23). 1 Open Samsung Easy Printer Manager (see "Using Samsung Easy Printer Manager" on page 274). 2 Select the appropriate machine from the Printer List. 3 Select Scan to PC Settings menu - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 245
is the same ID as the registered scan ID for Samsung Easy Printer Manager > Switch to advanced mode > Scan to PC Settings. • Password is the 4 digit number registered password for Samsung Easy Printer Manager > Settings. Switch to advanced mode > Scan to PC 4 Select the option you want and press - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 246
The machine begins scanning and then sends the email. 23 Scanning to FTP/SMB server This feature may not be available depending on model or optional goods (see "Features by models" on page 7). Setting up an FTP/SMB server 1 Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 247
and write the folder. 24 Scanning from image editing program You can scan and import documents at the image editing software such as Adobe Photoshop, if the software is TWAIN-compliant. Follow the steps below to scan with TWAIN-compliant software: 10 Press Apply. Scanning and sending to FTP/SMB - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 248
images without using additional software: 6 Choose your scanning preferences and click Preview to see your preferences affect the picture. 7 Scan and save your scanned image. 26 Scanning with Samsung Scan Assistant The WIA driver works only on Windows OS (not supported Windows 2000) with a USB - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 249
can edit an image and send it to a selected application or folder, email it, or publish it on a web site. 28 Scanning with SmarThru Office • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). • To use SmarThru Office, you have to install the - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 250
icon ( ) in the tray area of the Windows taskbar to activate the SmarThru Office launcher. 6 Click the scanning icon ( ) to open the scanning window. 7 The Scan Setting window opens. 8 Set scan settings and click Scan. 29 Macintosh scanning Scanning from USB connected machine 1 Make sure that the - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 251
Mac OS X 10.4.7 or higher. • For more information, refer to the Image Capture's help. • You can also scan using TWAIN-compliant software, such as Adobe Photoshop. 30 Linux scanning Scanning 1 Make sure that the machine is connected to your computer and powered on. 2 Double-click the Unified Driver - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 252
up into the document feeder (see "Loading originals" on page 50). 7 From the Scanner Properties window, click Preview. 9 Drag the pointer to set the image area to be scanned in the Preview Pane. 10 Select the option you want. 11 Scan and save your scanned image. For later use, you can save as your - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 253
Scan features Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image. 4. Special Features 253 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 254
Guide (see "Basic faxing" on page 65). • This function is not supported for SCX-340x/SCX-340xW Series (see "Control panel overview" on page 24). 31 Automatic redialing When the number you have dialed is busy or there is no answer when you send a fax . 1 Press (fax) > (Menu)> Fax Setup > Sending on - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 255
installed when you installed the printer driver. 1 Open the document to be sent. 2 Select Print from the File menu. The Print window will be displayed. It may look slightly different depending on your application. 3 Select Samsung Network PC Fax from the Print window Select the Help menu or click - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 256
the touch screen. 9 The original is scanned into memory before transmission. The machine returns to ready mode. The display reminds you that you are in ready mode and that a delayed fax is set. You can check the list of delayed fax jobs. Press (Menu) > System Setup > Report > Schedule Jobs on the - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 257
, select No when Another Page? appears. The machine starts to scan and send a fax to destinations. 37 Forwarding a sent fax to another destination You can set the machine to forward the received or sent fax to other destination by a fax, an email or a server. If you are out of office but have - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 258
Setup > Machine Setup > Fax Setup > Forward > Fax, Email, or Server > Receive Forward or RCV Forward > On on the touch screen. • Forward options may not be available depending on model or optional goods (see "Variety feature" on page 10). • To set the machine to print out a fax when fax forwarding - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 259
of the original and prints each one on a separate sheet, but the information on the back side of the printout is rotated 180°. 1 Open the Samsung Easy Printer Manager. 2 Select the appropriate machine from the Printer List. 3 Select Fax to PC Settings menu. 4 Use Enable Fax Receiving from Device to - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 260
feature. Distinctive Ring is a telephone company service which enables an user to use a single telephone line to answer several different telephone numbers. For further details, see "Receiving faxes using DRPD mode" on page 261. This setting may not be available depending on your country. 3 Press OK - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 261
machine will interrupt your phone conversation. 45 Receiving faxes using DRPD mode This setting may not be available depending on your country. Distinctive Ring is a telephone company service which enables an user to use a single telephone line to answer several different telephone numbers. This - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 262
shows Completed DRPD Setup. If the DRPD setup fails, Error DRPD Ring appears. 4 Press OK when DRPD appears and start over from step 2. This feature may not be available depending on model or optional goods (see "Features by models" on page 7). You may need to prevent your received faxes from being - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 263
. 47 Printing faxes on both sides of the paper • Short Edge: Prints pages to be read by flipping like a note pad. 2 • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • This feature may not be available depending on model or - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 264
automatically You can set the machine to print a report with detailed information about the previous 50 communication operations, including time and dates. 1 Press (fax) > (Menu) > Fax Setup > Auto Report > On on the control panel. 2 Press (Cancel or Stop/Clear) to return to ready mode. 4. Special - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 265
. You also store the scanned data in the shared folder. You can directly print files stored on a the shared folder. You can print TIFF, BMP, JPEG and PRN files. 50 Creating a shared folder 1 Open the Windows Explore window from the computer. 2 Enter the printer's \\[ip address] (example: \\169 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 266
memory (see "Variety feature" on page 10). 52 Setting up the optional memory From the printer driver After installing the optional memory, you can use advanced printing features, such as proofing a job and specifying of printing a private job in the Print window. Select Properties or Preference, and - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 267
to help you make full use of your machine. • Easy Capture Manager 268 • Samsung AnyWeb Print 269 • Easy Eco Driver 270 • Using SyncThru™ Web Service 271 • Using Samsung Easy Printer Manager 274 • Using Samsung Printer Status 277 • Using Smart Panel 279 • Using the Linux Unified - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 268
Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 269
OS users only (see "Software" on page 7). This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Click Start > All programs > Samsung Printers > Samsung AnyWeb Print > Download the latest version to link - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 270
• This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 271
• Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. • SyncThru™ Web Service explanation in this user's guide may differ from your machine depending on its options or models. • Network model only (see "Software" on page 7). 1 Click Login on the upper right of the - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 272
you to maintain your machine by upgrading firmware and setting contact information for sending emails. You can also connect to Samsung website or download drivers by selecting the Link menu. • Firmware Upgrade: Upgrade your machine's firmware. • Contact Information: Shows the contact information - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 273
Web Service Some menus may not appear in the display depending on options or models. options or models. If so, it is not applicable to your machine. 1 Start a web browser, such as Internet Explorer, from Windows. Enter the location, and email address. 5 Click Apply. 5. Useful Management Tools 273 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 274
may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows and Macintosh OS users only (see "Software" on page 7). • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager. Open the Applications - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 275
Using Samsung Easy Printer Manager Printer information This area gives you general information about your machine. You can check information, such as the machine's model name, IP address (or Port name), and machine status. 2 You can view the online User's Guide. Troubleshooting button: This - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 276
Samsung Easy Printer Manager Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Device Settings You can configure various machine settings such as machine setup, paper, layout, emulation, network, and print information. Scan to PC - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 277
one error. 7 Samsung Printer Status overview If an error occurs while operating, you can check the error from the Samsung Printer Status. Samsung Printer Status is installed automatically when you install the machine software. You can also launch Samsung Printer Status manually. Go to the Printing - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 278
Samsung Printer Status Order Supplies 3 User's Guide 4 5 Close You can order replacement toner cartridge(s) from online. You can view the online User's Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user's guide - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 279
toner cartridge(s) from online. You can view the online User's Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user's guide. You can configure various machine settings in the Printer Settings Utility window. Some - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 280
Using Smart Panel 9 Changing Smart Panel's settings Right-click in Linux on the Smart Panel icon and select Configure smart panel. Select the settings you want from the Configure smart panel window. 5. Useful Management Tools 280 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 281
Driver Configurator 1 Double-click the Unified Driver Configurator on the desktop. You can also click the Startup Menu icon and select Samsung Unified Driver > Unified Driver Configurator. 2 Click each button on the left to switch to the corresponding configuration window. 1 Printer Configuration - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 282
the machine icon button on the left side of the Unified Driver Configurator window. 11 Printers configuration Printers configuration has the two tabs: Printers and Classes. 1 Switches to Printers configuration. 2 Shows all of the installed machines. 3 Shows the status, model name, and URI of your - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 283
Start: Stops/starts the machine. • Test: Allows you to print a test page to ensure the machine is working properly. • Properties: Allows you to view and change the printer's properties. Classes tab The Classes tab shows a list of available machine classes. 1 Shows all of the machine classes. Shows - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 284
Using the Linux Unified Driver Configurator 12 Ports configuration In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 285
6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 286 • Power and cable connecting problems 287 • Printing problems 288 • Printing quality problems 292 • Copying problems 300 • Scanning problems 301 • Faxing - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 286
tray. • An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine. • There may be debris inside the machine. Open the front cover and remove any debris. Ensure that the paper guides are against both sides of the envelopes. 6. Troubleshooting 286 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 287
Power and cable connecting problems Condition The machine is not receiving power, or the connection cable between the computer and the machine is not connected . If the machine has a • Disconnect the machine's cable and reconnect it. (Power) button on the control, press it. 6. Troubleshooting 287 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 288
can also try using a different machine cable. The port setting is incorrect. Check the Windows printer settings to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the machine is attached to the correct one. 6. Troubleshooting 288 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 289
do not match. Ensure that the paper size in the printer driver settings matches the paper in the tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use (see "Opening printing preferences" on page 55). The machine - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 290
Before printing, the Using damp paper can cause vapor during machine emits vapor near printing. the output tray. Reduce the photo size. If you increase the photo size in the software application, the resolution will be reduced. This is not a problem. Just keep printing. 6. Troubleshooting 290 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 291
correct paper size in the Custom in Paper tab in Printing Preferences (see "Opening printing preferences" on page 55). Change the printer option and try again. Go to Printing Preferences, click Paper tab, and set type to Thick (see "Opening printing preferences" on page 55). 6. Troubleshooting 291 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 292
do not correct the problem, contact a service representative. The top half of the paper is printed lighter than the rest of the paper The toner might not adhere properly to this type of paper. • Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 293
a different kind or brand of paper. • Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick (see "Opening printing preferences" on page 55). If these steps do not correct the problem, contact a service representative. If white spots appear - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 294
redistribute the toner (see "Redistributing toner" on page 75). • Clean the inside of the machine (see "Cleaning the machine" on page 81). • Check the paper type and quality. • Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 77). 6. Troubleshooting 294 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 295
side. Printing on seams can cause problems. Or select Thick from the Printing Preferences window (see "Opening printing preferences" on page 55). • If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or in Printing - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 296
Printing quality problems Condition Misformed characters Suggested solutions • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew AAAAAaaaaaBBBBBbbbbbCCCCCc Curl or wave • Ensure that the paper is loaded properly. • - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 297
not be installed properly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 77). • The machine may require repairing. Contact a service representative. 6. Troubleshooting 297 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 298
. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 77). If the problem persists, the machine may require repairing. Contact a service representative. 6. Troubleshooting 298 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 299
Printing quality problems Condition Curl Suggested solutions If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer's paper option and try again. Go to Printing - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 300
. Check/adjust the paper guides, if necessary. • Ensure that the paper is the proper type and weight (see "Print media specifications" on page 109). • Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared. Toner cartridge produces fewer • Your - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 301
on the scanner glass, or face up in the document feeder (see "Loading originals" on page 50). • There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan resolution rate. • Check that the machine printer cable - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 302
H/W • The machine printer cable may be improperly connected or the power may be off. mode you want. • The scanner driver is not installed or Scanner is busy receiving or printing data. When the current job is completed, try again. • Invalid handle. • Scanning has failed. 6. Troubleshooting - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 303
is paper in the tray (see "Print media specifications" on page 109). • Check to see if the display shows any error message. If it does, clear the problem. The machine does not send. • Make sure that the original is loaded in the document feeder or on the scanner glass. • Check the fax machine - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 304
Faxing problems Condition Suggested solutions Some of the words on an incoming fax are stretched. The fax machine sending the fax had a temporary document jam. There are lines on the originals Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 85). you sent. The - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 305
finishes printing. If the message appears in ready mode or after printing has completed, check the connection and/or whether an error has occurred. Refer to the Microsoft Windows User's Guide that came with your computer for further information on Windows error messages. 6. Troubleshooting 305 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 306
Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader. with Acrobat Reader 6.0 or higher, colors print incorrectly. Refer to the Macintosh User's Guide that came with your computer for further information on Macintosh error messages. 6. Troubleshooting 306 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 307
3 Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 308
. Open Unified Linux Driver configurator, switch to Scanners configuration, then press Drivers. Make sure that driver with a name corresponding to your machine's name is listed in the window. • Ensure the port is not busy. Since functional components of machine (printer and scanner) share the same - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 309
correctly. • Install the PostScript driver (see "Software Installation" on page 133). • Print a configuration page and verify that the PS version is available for printing. • If the problem persists, contact a service representative. Limit Check Error report prints The print job was too complex - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 310
800-10-7260 05 133 1999 0800-124-421 4004-0000 07001 33 11 Web Site www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com/be (Dutch) www.samsung.com/ be_fr (French) www.samsung.com www.samsung.com www.samsung - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 311
6897691 from mobile and land line www.samsung.com GUATEMALA 1-800-299-0013 www.samsung.com HONDURAS 800-27919267 www.samsung.com HONG KONG (852) 3698-4698 www.samsung.com/hk www.samsung.com/ hk_en/ HUNGARY 06-80-SAMSUNG (726-7864) www.samsung.com Country/Region Customer Care Center - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 312
(172-678) +48 22 607-93-33 www.samsung.com PORTUGAL 808 20-SAMSUNG (808 20 7267) www.samsung.com PUERTO RICO 1-800-682-3180 www.samsung.com ROMANIA 08010 SAMSUNG (08010 726 7864) only from landline (+40) 21 206 01 10 from mobile and land line www.samsung.com RUSSIA 8-800-555-55-55 www - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 313
/ch www.samsung.com/ ch_fr(French) www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com Country/Region UKRAINE Customer Care Center 0-800-502-000 UZBEKISTAN VENEZUELA VIETNAM 8-10-800-500 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 314
used with printing as well as mentioned in this user's guide. 802.11 scanning unit that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper monochrome or black and white. BMP A bitmapped graphics format used internally by the Microsoft Windows - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 315
Document Feeder (DADF) is a scanning unit that will automatically feed and turn over an original sheet of paper so that the machine can scan on both sides of the paper. Default The value or setting that is in effect when taking a printer out of its box state, reset, or initialized. Glossary 315 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 316
a distributed database on networks, such as the Internet. A mechanism that will automatically turn over a sheet of paper so that the machine can print (or scan) on both sides of the paper. A printer equipped with a Duplex Unit can print on both sides of paper during one print cycle. Glossary 316 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 317
(MAC)/data link layer of the OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most widespread LAN technology in use during the 1990s to the present. ECM EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 318
paper permanently, which is why paper is warm when it comes out of a laser printer. Gateway A connection between computer networks, or between a computer network and a telephone line a specific connector type on the end of the parallel cable that attaches to the peripheral (for example, a printer). - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 319
-sided sheets a printer can complete within one minute. IPP The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth. IPP can be used locally or over the Internet to hundreds of printers, and also supports - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 320
Multi Function Peripheral (MFP) is an office machine that includes the following functionality in one physical body, so as to have a printer, a copier, a fax, a scanner and etc. The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 321
XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. OPC MMR Modified Modified READ (MMR) is a compression method recommended by ITUT T.6. Modem Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print using a laser beam emitted from a laser printer, and it is - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 322
(PABX) is an automatic telephone switching system within a private enterprise. PCL Print Media The media like paper, envelopes, labels, and transparencies which can be used in a printer, a scanner, a fax or, a copier. Printer Command Language (PCL) is a Page Description Language (PDL) developed by - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 323
for a device driver, this allows software to interact with the device driver using standard input/ RADIUS Remote Authentication Dial In User Service (RADIUS) is a protocol for a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 324
host address. TCP/IP A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be fused by by a combination of heat/pressure from the fuser, causing - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 325
scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light. - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 326
. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports WPS, you can configure the wireless network connection easily without a computer. XPS XML Paper Specification (XPS) is a specification for a Page Description Language - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 327
document box general setup driver installation Unix 150 E 82 eco printing 57 81 84 email 85 general setup 214 81 email address 221 searching 222 24 storing 221 14 emulation general setup 214 192 emulation setup 214 entering character 223 59 61 error message 101 218 - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 328
paper jams 89 L LCD display browsing the machine status 192, 198, 199, 204, 209 Linux common Linux problems 307 driver installation for network connected 149 driver installation for USB cable connected 136 driver reinstallation for USB cable connected 138 printer properties 240 printing - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 329
driver troubleshooting preparing originals type print general setup mobile OS mobileprint print media card stock envelope labels output support preprinted paper setting the paper size setting the paper type special media print menu print resolution set Linux printer preferences Linux printer - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 330
288 printing quality problems 292 scanning problems 301 R rear view 23 regulatiory information 116 reports machine information 192, 199, 200, 201, 204, 205, 206, 209, 210 resolution faxing 68 S safety information 15 symbols 15 Samsung Printer Status 277 scan general setup - Samsung SCX-3400 | User Manual (user Manual) (ver.1.0) (English) - Page 331
Service general information SyncThru™ Web Service T toner cartridge estimated life handling instructions non-Samsung and refilled redistributing toner replacing the cartridge storing tray adjusting the width and length changing the tray size manual feeding setting the paper size and type U driver
BASIC
User’s Guide
SCX-340x/340xW Series
SCX-340xF/340xFW Series
SCX-340xFH/340xHW Series
BASIC
User’s Guide
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.