Samsung HW-Q990D User Manual
Samsung HW-Q990D Manual
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- Samsung HW-Q990D | User Manual - Page 1
User Guide HW-Q990D To receive more complete service, please register your product at www.samsung.com/register Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance. © 2024 Samsung Electronics Co., Ltd. All rights reserved. - Samsung HW-Q990D | User Manual - Page 2
11 Troubleshooting 29 04 Connecting the Soundbar 9 Manually connecting the Subwoofer or Surround Speakers.11 ‒ LED Indicator Lights on the Rear of Subwoofer and Surround Speakers 12 05 Connecting to a TV 13 Connecting the TV that supports HDMI Cable (Capable of Dolby Atmos / DTS:X decoding and - Samsung HW-Q990D | User Manual - Page 3
Speaker (Left / Right) A TYPE : 450mm Wall Mount Guide (AH81-15186A) Power Cord (Soundbar, Subwoofer) (3903-001117) (Surround speaker) (3903-001295) Rear of the Soundbar Main Unit) • To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care. - Samsung HW-Q990D | User Manual - Page 4
to External Speaker. DIGITAL AUDIO IN (OPTICAL) POWER ID SET ID SET (WOOFER/REAR) NETWORK SERVICE HDMI IN 1 HDMI IN 2 DIGITAL AUDIO IN (OPTICAL) HDMI 2 HDMI 1 Bottom Panel of the Soundbar SERVICE DIGITAL AUDIO IN (OPTICAL) HDMI TO TV (eARC/ARC) DIGITAL AUDIO IN (OPTICAL) DIGITAL AUDIO - Samsung HW-Q990D | User Manual - Page 5
no audio signal for 18 minutes. Source Press to select a source connected to the Soundbar. • Voice Feedback On/Off You can turn on or off the Voice Feedback. Press (Source) button on the remote control for 5 seconds while the Soundbar is off (Standby mode). Each time you change the Voice Feedback - Samsung HW-Q990D | User Manual - Page 6
the Surround Speakers only, allowing you to listen without being disturbed by others. ‒ If you enable this mode, sound does not come out from the Soundbar main unit and the Subwoofer. Sound only comes out from the front channel of the Surround Speakers. ‒ If you enable the Private Rear Sound, there - Samsung HW-Q990D | User Manual - Page 7
supported for some functions. • Available Surround speaker mode settings may vary depending on the specification of the compatible (with the Soundbar 7.1 ch Dolby Atmos®, DTS:X 2.0 ch 5.1 ch 7.1 ch Dolby Atmos®, DTS:X 2.0 ch 5.1 ch 7.1 ch Dolby Atmos®, DTS:X 2.0 ch 5.1 ch 7.1 ch Dolby Atmos®, DTS:X - Samsung HW-Q990D | User Manual - Page 8
. • Set the TV speaker to External Speaker to use this function. • Manufacturers supporting this function: Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA 1. Turn Off the Soundbar. 2. Push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button - Samsung HW-Q990D | User Manual - Page 9
power cord to the Left and Right Surround Speakers. Power Cord Bottoms of the Left and Right Surround Speakers 3. Connect the Power cord to the Soundbar. POWER POWER Power Cord SERVICE DIGITAL AUDIO IN (OPTICAL) HDMI 2 HDMI 1 HDMI TO TV (eARC/ARC) Bottom of the - Samsung HW-Q990D | User Manual - Page 10
, select the Surround Speaker mode using the remote control of the Soundbar. ( (Sound Control) → Surround speaker → (Up) / (Down) → Front / Rear) Surround Speaker R Surround Speaker L Soundbar Soundbar Surround Speaker L Surround Speaker R Rear positioning Front positioning NOTE • This mode - Samsung HW-Q990D | User Manual - Page 11
Subwoofer or Surround Speakers Before performing the manual connection procedure below: • Check whether the power cables for the Soundbar and Subwoofer or Surround Speakers are connected properly. • Make sure that the Soundbar is turned off. 1. Turn off the Soundbar main. 2. Press and hold ID SET on - Samsung HW-Q990D | User Manual - Page 12
attached to the main Soundbar unit is connected properly. On Connection failed Connect again. See the instructions for manual connection on page 11. Red and blue Surround Speakers Blinking Malfunction See the contact information for the Samsung Service Center in this manual. Red and blue NOTE - Samsung HW-Q990D | User Manual - Page 13
to Dolby Digital. When the setting on the TV is changed, you will experience better sound quality. (The TV menu may use different words for Dolby Digital and PCM depending on the TV manufacturer.) • The ARC/eARC protocols support Dolby Atmos. • Make sure that the content supports Dolby Atmos®. ENG - Samsung HW-Q990D | User Manual - Page 14
output port on the TV with an optical cable (not supplied), as shown in the figure. 2. Turn on the Soundbar and TV. 3. Press the (Multi Function) button at the top of the Soundbar or the (Source) button on the remote control to select the "D.IN" mode. 4. The TV sound is output from - Samsung HW-Q990D | User Manual - Page 15
" mode to reconnect. If the device fails to connect • If you have an existing Soundbar (e.g., Soundbar Q-Series) on the list of speakers on the Samsung TV, delete it. • Then repeat steps 1 through 3. Disconnecting the Soundbar from the Samsung TV Press the (Multi Function) button at the top of the - Samsung HW-Q990D | User Manual - Page 16
or later Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound → Sound Output → Soundbar Q-Series (Wi-Fi) NOTE • The Wi-Fi Dolby Atmos connection is available in some Samsung TVs and some Soundbar models. • Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi - Samsung HW-Q990D | User Manual - Page 17
Using the Q-Symphony Function • When the Soundbar connects to a Samsung TV that supports the Q-Symphony function you can play the sound simultaneously through the Soundbar and the TV. If you use the Q-Symphony function, the surround sound played on the TV allows you to enjoy a richer, more - Samsung HW-Q990D | User Manual - Page 18
enable this function, turn on the Adaptive Sound+ mode on your Samsung TV menu. (Home ( ) → Menu → Settings ( ) → All Settings ( ) → General → Intelligent Mode Settings → Adaptive Sound+) • The sound mode on your Soundbar will automatically change to Adaptive Sound+ if you enable the Adaptive - Samsung HW-Q990D | User Manual - Page 19
supports Dolby Atmos® manual or the external device. Top of the Soundbar Dolby Atmos® / DTS:X on your BD player or other device Open the audio output options on the settings menu of your BD player or other device and make sure that "No Encoding" is selected for Bitstream. For example, on a Samsung - Samsung HW-Q990D | User Manual - Page 20
/ Settop box / Game console D.IN OPTICAL OUT Optical Cable (not supplied) DIGITAL AUDIO IN (OPTICAL) Bottom of the Soundbar 1. Use an optical cable (not supplied) to connect the DIGITAL AUDIO IN (OPTICAL) on the Soundbar main and the OPTICAL OUT port on the external device. 2. Turn on the - Samsung HW-Q990D | User Manual - Page 21
(e.g., "Soundbar Q-Series") in the list of speakers on the Mobile device, delete it. • Repeat steps 1 and 2. What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT PAIRING : In this mode - Samsung HW-Q990D | User Manual - Page 22
interference during operation. Disconnecting the Bluetooth device from a Soundbar You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device's user manual. • The Soundbar will be disconnected. • When the Soundbar is disconnected from the Bluetooth device, the - Samsung HW-Q990D | User Manual - Page 23
GHz. • This is available on Samsung Sound devices that support Wi-Fi released year 2024 or later. • This feature does not support TV sound. Configuring Group Play 1. Run the SmartThings app on your mobile device. 2. Add the Soundbar in the SmartThings app according to the instructions in the "Method - Samsung HW-Q990D | User Manual - Page 24
Soundbar in the SmartThings app. Registering an IoT device on the SmartThings app 1. Add the Soundbar in the SmartThings app according to the instructions feature may not be available in some countries. • This Samsung Soundbar supports AirPlay® and recommends that the user use the latest version of - Samsung HW-Q990D | User Manual - Page 25
of content on the mobile device through the Soundbar. • This function may not be supported, depending on the mobile device. • This function is only compatible with Samsung mobile devices with Android 8.1 or later. SmartThings App Top of the Soundbar Mobile device 1. Turn on the Tap Sound function - Samsung HW-Q990D | User Manual - Page 26
-Screw, and then screw each screw firmly into a support screw hole. x 2 Bracket-Wall Mount (AH61-04119A) 1. Place the Wall Mount Guide against the wall surface. • The Wall mount guide must be leveled. • If your TV is mounted on the wall, install the Soundbar at least 2 inches (5 cm) below the TV - Samsung HW-Q990D | User Manual - Page 27
00398L) To install, attach the Rubber-Feet to the bottom of the Soundbar before placing it in position above the TV stand. Make sure you attach aren't sold by Samsung Electronics. Notes for Wall Mounting the Surround Speakers • Surround Speaker wall mounts must be able to support more than 17.6 - Samsung HW-Q990D | User Manual - Page 28
that contains the update firmware to the SERVICE port of the Soundbar. 1. Go to the Samsung Electronics website (www.samsung.com) → search for the model name from the customer support menu option. • For more information about update, refer to Upgrade Guide. 2. Download the upgrade file (USB type - Samsung HW-Q990D | User Manual - Page 29
is initialized. CAUTION • All the settings of the Soundbar are initialized. Be sure to perform this only when initialization is required. 11 TROUBLESHOOTING Refer to the instructions below if this product does not function properly. If the problem you are experiencing is not listed below or if - Samsung HW-Q990D | User Manual - Page 30
• If there are any objects between the Soundbar and Subwoofer speaker, this could cause a problem. Please reposition these to a place without Dolby Digital. (For a Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound → Expert Settings → Digital Output Audio Format) Soundbar - Samsung HW-Q990D | User Manual - Page 31
audio devices are newer models released year 2024 or later. • Check if the host device is connected to a Wi-Fi network as source. • Make sure that all audio devices are connected to the same Wi-Fi network (at 5 GHz). 12 LICENCE Dolby, Dolby Atmos, and the double-D symbol are registered trademarks
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© 2024 Samsung Electronics Co., Ltd. All rights reserved.
User Guide
HW-Q990D
To receive more complete service, please register your product at
www.samsung.com/register
Figures and illustrations in this User Manual are provided for reference
only and may differ from actual product appearance.