Plantronics Poly Sync 20 User Guide

Plantronics Poly Sync 20 Manual

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  • Plantronics Poly Sync 20 | User Guide - Page 1
    PLANTRONICS + POLYCOM. NOW TOGETHER AS Poly Sync 20/Sync 20+ Series USB and Bluetooth Smart Speakerphone User Guide
  • Plantronics Poly Sync 20 | User Guide - Page 2
    mobile phone 8 Load software 9 Daily Use 10 Power 10 Answer or end a call 10 Microsoft Teams button (Teams model only) 10 Mute/Unmute 10 Volume 10 Voice assistant (smartphone feature) 10 Customize your speakerphone 10 More Features 11 Attach lanyard 11 Update firmware 12 Device recovery 12 Support
  • Plantronics Poly Sync 20 | User Guide - Page 3
    Controls and status lights A portable speakerphone with mobile and corded connectivity. Music Settings Computer Indicator LightPhone ANC Support Indicator Light Camera Lock Timer MCoubstiolem Button Lock DeviceHeCaodpnhtroonless ANC Power Computer ANC Scaled to 45% of full size Play /
  • Plantronics Poly Sync 20 | User Guide - Page 4
    LEDs USB Bluetooth adapter (adapter model only) LED bar What lights mean Crossing blue Pairing pattern Solid blue Pairing successful (connected) Flashing green Incoming call Solid green In a call Solid red Mute active NOTE LEDs do not illuminate in standby mode. NOTE Adapter design may
  • Plantronics Poly Sync 20 | User Guide - Page 5
    Headset Blutooth 2 Activate Bluetooth on your mobile device and set it to search new devices. Select "Poly Sync 20." 3 Pairing is successful when you hear "pairing successful" and the LED flashes blue. Corded setup Connect the USB cable from the speakerphone to the USB port on your computer
  • Plantronics Poly Sync 20 | User Guide - Page 6
    design may vary. Pair USB adapter again Your USB adapter is pre-paired to your speakerphone. In the event that your adapter is disconnected or if bought separately, manually pair the adapter to your speakerphone. 1 Insert the Bluetooth USB adapter into your laptop or computer and wait for your
  • Plantronics Poly Sync 20 | User Guide - Page 7
    Mac 1 To configure the Bluetooth USB adapter, go to Apple menu > System Preferences > Sound. On both the Input and Output tabs, select Plantronics BT600. 7
  • Plantronics Poly Sync 20 | User Guide - Page 8
    ). Allow 4 hours for a full charge. Charge your mobile phone With the speakerphone powered on, charge your phone by connecting your phone's charge cable to the speakerphone USB-A port (cable not provided). Mobile Computer Blutooth NOTE Speakerphone battery level must be medium or higher. NOTE
  • Plantronics Poly Sync 20 | User Guide - Page 9
    com/software. • Download Plantronics Hub for iOS/Android by visiting poly.com/software, the App Store or Google Play. Plantronics Hub Call control for softphones Change headset language Update firmware Turn features on/off View user guide Battery meter iOS and Android available for some softphones
  • Plantronics Poly Sync 20 | User Guide - Page 10
    only) Mute/Unmute Volume Voice assistant (smartphone feature) Customize your speakerphone Press the Power button for 2 seconds to power on or off to interact with Microsoft Teams when not on a call. NOTE Not supported for mobile use. NOTE The Microsoft Teams application must be installed. During an
  • Plantronics Poly Sync 20 | User Guide - Page 11
    More Features Attach lanyard Use the lanyard to carry speakerphone on your wrist. The lanyard slot is located on the side of the speakerphone. NOTE Lanyard is included in box. 1 Insert the loop through one side of the slot and push through to the other side. 2 Thread the lanyard
  • Plantronics Poly Sync 20 | User Guide - Page 12
    to your computer using a USB cable 3 Open Plantronics Hub, go to Help > Support > Firmware Updates & Recovery and enter your Product ID (PID) to complete the recovery Find your Product ID (PID). Choose: • Plantronics Hub app's device recovery instructions • Plantronics Hub app's home screen 12
  • Plantronics Poly Sync 20 | User Guide - Page 13
    poly.com/support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States Plantronics B.V. Scorpius 171 2132 LR Hoofddorp Netherlands © 2020 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly USB-C (may be followed by /BT600 or /BT600C) 218453-06 10.20
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Poly Sync 20/Sync 20+ Series
USB and Bluetooth Smart Speakerphone
User Guide
PLANTRONICS + POLYCOM.
NOW TOGETHER AS