Panasonic PT-FRZ55 Panasonic DLP SSI Projectors Limited Warranty

Panasonic System Solutions Company of North America

Division of Panasonic Corporation of North America

Two Riverfront Plaza

Newark, NJ 07102

PANASONIC DLP SOLID STATE ILLUMINATION ROJECTORS

Limited Warranty

Panasonic System Solutions Company of North America

(referred to as “Panasonic”) will repair the Professional

Projection Display product (the “Product”) and its

accessories as defined in the attached table, with new or

refurbished parts, free of charge in the continental USA,

during the applicable warranty coverage period from the

original date of purchase in the event of a defect in

materials or workmanship as follows: On-site, carry-in or

mail-in service within the

continental USA

may be

obtained during the warranty period by contacting

Panasonic’s Technical Support Center at the following toll

free number

855-772-8324

or via email:

. In case of mail-in

service Panasonic will provide inbound and outbound

shipping for products needing to be repaired at our service

center. For out of warranty Product units submitted for

repair or for in warranty units submitted by customers

outside of the continental USA, shipping arrangements and

cost (both ways) are the customer’s responsibility.

Panasonic will also not be responsible for any costs

associated with determining the source of system problems

or for removing the faulty Product and installing a

temporary Product loaner.

*

1 Models with consolidated runtime: Convert the total

runtime of each models to the runtime with

[NORMAL] mode. Customer can confirm the value of

“consolidated runtime” at the STATUS menu.

This warranty is extended only to the original purchaser and is nontransferable. A purchase receipt or other proof of date of original purchase

will be required before warranty service is rendered. Whenever the date of original purchase cannot be satisfactorily determined, the date of

manufacture of the unit will be deemed to be the effective date of the warranty. Laser usage hours recorded into projector memory needs to be

verified by Panasonic before warranty replacement is granted. Panasonic reserves the right to audit and reject any warranty claim that cannot be

substantiated. This warranty only covers failures due to defects in materials or workmanship which occur during normal use of the Product.

The warranty

DOES NOT

cover damage to the projector and its components which occur in shipping; failures which are caused by products

not supplied by Panasonic; failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification,

faulty installation, setup adjustments, improper antenna, inadequate signal pickup, maladjustment of user controls, improper operation, power

line surge, improper voltage supply, lightning damage, smoke or chemical vapors contamination, air conditioning, humidity control or other

environmental conditions; failure to maintain the product in accordance with the applicable Operating Instructions; service by anyone other

than an authorized repair facility; damage that is attributable to acts of violence, war, acts of God or force

majeure

.

The warranty does not cover damage which occurs to the projector or its components caused by excessive continual usage which goes beyond

the operational time described in User Manual. The warranty does not cover units of which the model and serial number label has been defaced,

modified, tampered with or removed. The warranty does not cover consumable parts.

LIMITS AND EXCLUSIONS

PANASONIC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL

DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, LOSS OF PROFIT, LOSS OF REVENUE, OR LOSS OF

BUSINESS OR GOODWILL, SUFFERED BY ANY PERSON, AND RESULTING FROM THE USE OF THIS PANASONIC

PROFESSIONAL VIDEO PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.

ALL EXPRESS WARRANTIES

SPECIFIED ABOVE ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT

NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts,

so the above limitations or exclusions may not apply to you.

If you have a problem with this product that is not handled to your satisfaction, then write the Consumer Affairs Department at the Panasonic’s

address indicated above.

2020QAB06-2

TQDJ18042-6

Models or Parts

Part Warranty

Labor Warranty

PT-LRZ35/PT-LRW35

3 Years or 20,000 hours whichever

comes

first

1Chip DLP

3 Years

3 Chip DLP

3 years or Consolidated runtime*1

20,000 hours (whichever comes first)

Space Player Projectors

PT-J Models

3 Years

Exceptions

Illumination Parts

Space Players PT-J Models

3 Years or 10,000 Hours

(Whichever comes first)

Illumination Parts

1 Chip DLP

(Except hybrid models)

3 Years or 12,000 Hours

(Whichever comes first)

Illumination Parts

3Chip DLP

3 Years or 20,000 Hours of Projector Run

Time

*1

(Whichever comes first)

Removable Lens

1 Year

All Panasonic accessories: e.g.

mounting kit, input signal module,

cables, remote control, filter,

batteries.

30 Days

None