Panasonic KX-PRX120 KX-PRX120W Owner's Manual (English)
Panasonic KX-PRX120 Manual
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- Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 1
Operating Instructions Premium Design Phone with Touchscreen Model No. KX-PRX120 Thank you for purchasing a Panasonic product. Please read this document and save it for future reference. For assistance, visit our Web site: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico. - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 2
Important safety instructions 8 For 29 Answering System Features (KX-PRX120 only) Message recording Google™ account 44 Caller ID support 44 Voicemail 45 Expanding Your Phone Troubleshooting 59 Updating the software 63 Wall mounting 64 FCC and other information 65 Appendix Customer services - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 3
R Lithium Ion (Li-Ion) type battery R To order, please visit http://www.panasonic.com/batterystore RP-TCM120*1 KX-J66 KX-TGA405*2 KX-TGA20*3 *1 Contact Panasonic or the authorized sales department listed on the back cover for the headset available in your area. *2 By installing this unit, you - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 4
Expanding your phone system Handset (optional): KX-PRXA10 You can expand your phone system by registering optional handsets (6 max.) to a single base unit. R Optional handsets may be a different color from that of the supplied handsets. 4 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 5
logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license. R Wi-Fi® is a registered mark of the Wi-Fi Alliance microSD card" is used as a generic term for any of the supported cards. R The illustrations and screenshots shown in this document are - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 6
smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact us at www.panasonic.com/contactinfo R Unplug from power outlets and never touch the inside of the product if its casing has been broken open. R Never touch the - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 7
DECT instructions and limitations specified in this manual instructions may cause the battery to swell or explode. R Do not subject the battery to mechanical shock. R Keep the battery out of the reach of children. R Keep the battery clean and dry. For assistance, please visit http://www.panasonic - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 8
batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 9
type. Dispose of used batteries according to the instructions. Notice for downloading software or upgrading the operating software and its related documentation, all of which title and rights shall remain with Panasonic or its licensor. License: 1. You may use the software installed in and/ - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 10
www.panasonic.net/pcc/support/tel/sdect Disclaimer Panasonic System Networks Co., Ltd. ("Panasonic") services and applications that are provided by third parties. The use of such services review the web site's terms of use and applicable privacy policy in advance. Specifications Connectivity R DECT - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 11
: approx. 4.0 W Operating conditions R 0 °C-40 °C (32 °F-104 °F), 20 %-80 % relative air humidity (dry) Charging conditions R 5 °C-40 °C (41 °F-104 °F) Important Information For assistance, please visit http://www.panasonic.com/help 11 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 12
the base unit and the single-line telephone jack (RJ11C) until you hear a click. E DSL/ADSL service users only: Connect your DSL/ADSL filter (not supplied). Note: R Use only the supplied Panasonic AC adaptor PNLV226. R Use only the supplied telephone line cord. D ED C A B Preparing the charger - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 13
A slide the cover toward the opposite side of the handset (B). B 4 Insert the battery (A) and lower it into the handset (B). B A For assistance, please visit http://www.panasonic.com/help 13 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 14
below. ® ® ® Very low Fully charged Note: R When the handset is charging, is displayed inside the battery power icon. 14 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 15
Panasonic rechargeable battery noted on page 3. R The battery might swell when its life is close to an end. This is dependent on the usage conditions and is not a problem home, use the control panel (page 20) to turn off the handset's DECT connection to the base unit. Note that if you do not turn the - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 16
N Charge contacts M N Home button You can display the home screen at any time by pressing the home button. 16 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 17
the screen by dragging the lock icon toward the unlock icon or toward the icon of the desired action. For assistance, please visit http://www.panasonic.com/help 17 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 18
you to configure the following settings. Follow the on-screen instructions and configure each item as needed. 1 Select the language. not displayed, you may need to enter the network name (also called the "SSID") manually. See page 44 for more information. 2 Enter the password if you are connecting - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 19
1 Tap and hold the item. 2 Drag the item and drop it on [Remove] at the top of the screen. For assistance, please visit http://www.panasonic.com/help 19 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 20
default on the handset's home screen, and allows you to access commonly used features of your phone system. 20 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 21
Allows you to make intercom calls Allows you to change certain features of your phone system Allows you to use the phone system's answering system (KX-PRX120 only) Allows you to access the base unit's call log Allows you to use the base unit's key detector feature Starting the [Landline] app - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 22
and receive calls, check your call logs, and use services provided by your phone service provider. The [Phone] app consists of the following tabs. Used to dial manually, make intercom calls, etc. Used to check the call to end the call. 22 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 23
manually, tap . 2 To add the number to an existing contact: → Tap the desired contact. To add the number to a new contact: → Tap [CREATE NEW CONTACT]. 3 If prompted, follow the on-screen instructions tone dialing (for rotary/pulse phone service users) Press to switch to tone dialing mode and - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 24
from your ear. You can also turn the screen off and on manually when on a call by pressing the power button on the top of you need to enter numbers, such as when navigating a call center's voice guided menu system. Tap to hide the keypad. Answering calls Answering a call 1 When panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 25
Important: R You may need to subscribe to your phone service provider's call waiting service in order to answer a second call. Consult your phone service provider for information about this feature. 1 When you hear tap to end the call. For assistance, please visit http://www.panasonic.com/help 25 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 26
the number to a new contact: → Tap [CREATE NEW CONTACT]. 6 If prompted, follow the on-screen instructions to determine where the contact will be saved. R Contacts can be stored in the handset's memory or connects to the base unit. 26 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 27
the desired area code (page 27). Note: R Phone numbers from the 4 most recently edited area codes are automatically edited. For assistance, please visit http://www.panasonic.com/help 27 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 28
handset automatically (page 44). Adding a contact manually 1 Tap [People] in the home screen or app list. 2 Tap . 3 If prompted, follow the on-screen instructions to determine where the contact will be in the home screen or app list. 28 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 29
® [Speed dial]. 3 Select an unused speed dial location. R To erase a speed dial assignment, tap ® [Remove]. 4 Select the desired contact. For assistance, please visit http://www.panasonic.com/help 29 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 30
calls for you. - The base unit's answering system (KX-PRX120 only; described in this section) - Your phone service provider's voicemail service (page 45) Answering system The base unit's answering system the home screen or app list. 30 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 31
Answering System Features (KX-PRX120 only) 2 Tap [Answering system]. R The handset connects to the base unit. 3 Tap [Greeting] ® [Record greeting]. 4 Tap [OK] and that have been played have a checkmark next to them in the message list. For assistance, please visit http://www.panasonic.com/help 31 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 32
Answering System Features (KX-PRX120 only) Using message playback controls The following controls are available when playing messages. Tap to stop playback. ]. R The handset connects to the base unit. 3 Tap [Delete all messages] ® [OK]. 32 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 33
Answering System Features (KX-PRX120 only) Remote operation features While away from home, you can use a touch-tone phone to access the base unit and to this feature. First time setup 1 Tap [Landline] in the home screen or app list. For assistance, please visit http://www.panasonic.com/help 33 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 34
Answering System Features (KX-PRX120 only) 2 Tap [Answering system]. R The handset then select the desired contact and phone number. To enter a name and phone number manually: → Tap [Keypad], enter a name and phone number, and then tap [Done]. assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 35
Answering System Features (KX-PRX120 only) Answering a new message notification call 1 When the base unit calls the outside phone number you specified, *2 Start voice guidance*3 Turn answering system off Turn new message notification off For assistance, please visit http://www.panasonic.com/help 35 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 36
Answering System Features (KX-PRX120 only) Key *4 *5 *# Operation Erase currently playing message Erase all messages End remote operation and end call *1 If pressed within time. You can then hang up without being charged for the call. 36 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 37
(KX-PRX120 only) For voicemail service subscribers To receive voicemail and use the answering system properly, please note the following: R To use your phone service provider's voicemail service (page in the home screen or app list. For assistance, please visit http://www.panasonic.com/help 37 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 38
Answering System Features (KX-PRX120 only) 2 Tap [Answering system]. R The handset connects to the base unit. 3 Tap [Settings] ® [Call screening]. 4 Select the desired setting. 38 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 39
finished, tap the home button. Resetting audio profile settings From the home screen, tap ® [System settings] ® [Audio profiles] ® ® [OK]. For assistance, please visit http://www.panasonic.com/help 39 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 40
until it has received the Caller ID and can confirm that the phone number is not stored in the blocked caller list. Adding a phone number manually You can store 100 phone numbers. 40 For assistance, please visit http://www - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 41
whether the first ring is heard when a call is received. If your phone line has Caller ID service and you do not want your phone system to ring before caller information is received, turn this setting the [First ring] checkbox on or off. For assistance, please visit http://www.panasonic.com/help 41 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 42
This is the international dialing prefix that you need to dial when dialing international phone numbers manually. - [Country code]: This is the country code required when calling your country from overseas 4 Select the desired setting. 42 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 43
service uses tone dialing mode. Display language 1 From the home screen, tap ® [System settings] ® [Language & input] ® [Language]. 2 Select the desired language. Note: R Some items may be displayed in English regardless of the display language setting. Date and time Selecting automatic or manual - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 44
manually instructions. Caller ID support The base unit is Caller ID compatible. Caller ID is a service provided by your phone service provider which may require a subscription. Contact your phone service provider for details and availability. 44 For assistance, please visit http://www.panasonic - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 45
panel if your service provider supports message indication service. Please contact your service provider for details. Important: R Make sure you read the information for voicemail service subscribers on page 37. R KX-PRX120 only: To use your phone service provider's voicemail service rather than - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 46
to voicemail 1 Tap [Phone] in the home screen or app list. 2 Select the tab at the top of the screen. 3 Tap and hold 1. 4 Operate your service provider's voicemail service. R Contact your service provider for details. 46 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 47
Certain features may not be available if a different handset model is used. Registering an additional handset to your base unit you to press M N on the base unit: → Follow the on-screen instructions. You do not need to follow the steps below. If the [Initial settings http://www.panasonic.com/help 47 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 48
app list. 2 Select the tab at the top of the screen. 3 Tap at the bottom of the screen. 48 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 49
to the item. For more information, refer to the documentation supplied with your key detector or visit the following web site. http://panasonic.net/pcc/products/telephone/p/tga20/ Registering a key detector 1 Tap [Landline] in the home screen or app list. 2 Tap [Key detector] ® [Settings]. R The - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 50
. R Searching stops automatically after 3 minutes. To continue searching for the key detector, repeat step 3. 5 To stop searching, tap . 50 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 51
be displayed if there is radio interference or if the key detector is out of range of the handset. For assistance, please visit http://www.panasonic.com/help 51 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 52
] [Display] [Storage] [Battery] [Apps] [Accounts & sync] [Location services] [Security] [Language & input] [Backup & reset] [Date & time] [Accessibility] Description Contains settings related to the handset's DECT features. Contains wireless network settings. Contains various base panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 53
typical use. Allows you to confirm general phone information such as battery level, network status, and installed software versions. For assistance, please visit http://www.panasonic.com/help 53 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 54
be synchronized with a variety of online services. Email Full-featured mail client that allows Provides access to the Google Maps™ service. Navigation Google Maps with Navigation beta app Music service. (Service availability varies by region.) Skype Instant messaging app that also supports audio - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 55
Other Information Panasonic TV Remote 2 TV control app for operating, configuring, sharing content with a compatible Panasonic VIERA TV. Media5 VoIP softphone app that allows you to make and receive phone calls over the Internet. For assistance, please visit http://www.panasonic.com/help 55 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 56
[Silent] audio profile is selected Silent mode is on Call sharing is off Answering system is on*1 Answering system is set to "greeting only" mode*1 *1 KX-PRX120 only 56 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 57
is on hold Intercom call being received Uploading data Downloading data More notifications available GPS is activated New voicemail received New answering system messages recorded*1 *1 KX-PRX120 only For assistance, please visit http://www.panasonic.com/help 57 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 58
mode feature on and off. Turns the handset's Wi-Fi feature on and off. Turns the handset's DECT connection to the base unit on and off. Turns the handset's Bluetooth feature on and off. Turns the Selects the [Outdoor] audio profile. 58 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 59
Troubleshooting If you experience any problems when operating the product, perform the following. If the problem restart the handset. General use Problem The handset does not turn DECT connection to the base unit no DECT connection to 20) to turn the DECT connection off and then on service personnel to - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 60
Problem page 47). Battery charge Problem I fully charged the to replace the battery (page 3). Calls Problem is displayed. Noise is heard, sound /ADSL service, we recommend connecting a DSL/ your DSL/ADSL service provider for details. DECT connection to the base unit is turned on. 60 For assistance, - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 61
long distance calls. Cause and/or solution R Make sure that you have long distance service. Caller ID Problem Caller information is not displayed. The 2nd caller's information is not displayed during an with another pattern (page 27). For assistance, please visit http://www.panasonic.com/help 61 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 62
Other Information Answering system (KX-PRX120 only) Problem The answering system does not record messages. I . If the exposed unit does not work properly, contact your place of purchase or nearest Panasonic service center. Caution: R To avoid permanent damage, do not use a microwave oven to speed - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 63
there is a software update available for the handset. http://www.panasonic.net/pcc/support/tel/sdect R If a software update is available, continue ® [About phone] ® [Software update]. 8 Follow the on-screen instructions. R The software update file is automatically erased from the microSD card after - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 64
Other Information Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Base unit Screws (Not supplied) 55 mm ( 3/16 inches) 64 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 65
If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 66
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference on the bottom of the units. 66 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 67
Purchases (United States and Puerto Rico) Purchase Parts, Accessories and Owner's Manual online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com or, send your request by E-mail to: [email protected] You may also contact us directly at: 1-800-237-9080 (Fax - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 68
not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as "the warrantor") Limited Warranty. For Limited Warranty service for headsets if a headset is included with this product please follow instructions above. IF REPAIR IS NEEDED - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 69
a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is L Send the unit to Panasonic Exchange Center, prepaid and adequately insured. L Do not send your unit to Panasonic Corporation of North America listed - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 70
wizard: 18 Silent mode: 40 Software update: 63 Speakerphone: 23 Specifications: 10 Speed dialing: 29 Status bar: 20, 56 T Tone/pulse setting: 43 Troubleshooting: 59 TTY: 67 U USB: 14 V Voice guidance language: 36 Voicemail: 37, 45 Volume Receiver: 23 Speakerphone: 23 W Wall mounting: 64 Wi-Fi: 44 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 71
Notes 71 - Panasonic KX-PRX120 | KX-PRX120W Owner's Manual (English) - Page 72
unit. 2 Check if telephone line cord is connected. 3 Reinsert the battery and restart the handset. 4 Read troubleshooting page in the Operating Instructions. Visit our Web site: http://www.panasonic.com/help L FAQ and troubleshooting hints are available. Two Riverfront Plaza, Newark, NJ 07102-5490
Operating Instructions
Premium Design Phone with Touchscreen
Model No.
KX-PRX120
Thank you for purchasing a Panasonic product.
Please read this document and save it for future reference.
For assistance, visit our Web site:
for customers
in the U.S.A. or Puerto Rico.
Please register your product: http://www.panasonic.com/prodreg