Panasonic KX-PRX120 Operating Instructions CA

Panasonic KX-PRX120 Manual

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  • Panasonic KX-PRX120 | Operating Instructions CA - Page 1
    Operating Instructions Premium Design Phone with Touchscreen Model No. KX-PRX120C Thank you for purchasing a Panasonic product. Please read this document and save it for future reference. For assistance, please visit our support page on: www.panasonic.ca This model does not support the Call Waiting
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 2
    42 Call Display support 42 Voicemail 43 Expanding Your Phone System Adding handsets 45 Intercom features 46 Using key detectors 47 Other Information Phone settings overview 50 Included apps 52 Status icons 54 Notification icons 55 Control panel settings 56 Troubleshooting 57 Updating the
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 3
    R Lithium Ion (Li-Ion) type battery RP-TCM120*1 KX-TGA20*2 *1 Contact Panasonic or the authorized sales department listed on the back cover for the headset available in your area. *2 You can register up to 4 optional key detectors to your phone system. By registering a key detector to the base unit
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 4
    Introduction Expanding your phone system Handset (optional): KX-PRXA10C You can expand your phone system by registering optional handsets (6 max.) to a single base unit. R Optional handsets may be a different colour from that of the supplied handsets. 4
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    Attach your purchase receipt here. Trademarks R Google, Android, Google Play and other marks are trademarks of SIG, Inc. and any use of such marks by Panasonic Corporation is under licence. R Wi-Fi® is a registered generic term for any of the supported cards. R The illustrations and screenshots
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 6
    an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact us by visiting our support page on: www.panasonic.ca R Unplug from power outlets and never touch the inside of the product if its casing has been broken open. R Never touch the
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 7
    if they are adequately shielded from external RF (radio frequency) energy. DECT features operate between 1.92 GHz and 1.93 GHz with a peak transmission burns. R Charge the battery in accordance with the instructions and limitations specified in this manual. R Only use a compatible charger to charge
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 8
    (other than a cordless type) during an manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 9
    of used batteries according to the instructions. Notice for downloading software or all related documentation and your Panasonic Premium Design Phone with Touchscreen, and the recipient www.panasonic.net/pcc/support/tel/sdect At least three (3) years from delivery of this product, Panasonic System
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 10
    not under warranty. www.panasonic.net/pcc/support/tel/sdect Disclaimer Panasonic System Networks Co., Ltd. ("Panasonic") shall not be R DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) R Wi-Fi: IEEE 802.11b/g/n R Bluetooth: version 3.0, Class 2 R USB: version 2.0 Frequency range R DECT:
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 11
    base unit and the single-line telephone jack (RJ11C) until you hear a click. E DSL/ADSL service users only: Connect your DSL/ADSL filter (not supplied). Note: R Use only the supplied Panasonic AC adaptor PNLV226. R Use only the supplied telephone line cord. Getting Started D ED C A B Preparing
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 12
    Getting Started Preparing the handset Inserting a microSD card and the battery A microSD card (not supplied) allows you to expand the handset's storage capabilities. Important: R When removing the battery, make sure you turn off the handset first. R To avoid loss of data or malfunction, do not
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 13
    is charging and turns off when the handset is fully charged. Important: R If the handset is placed into the charger while talking on the phone, the call is not disconnected. A A or Place the handset into the charger. Connect a USB cable (not supplied) directly to the handset. Battery power icon
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 14
    supplied battery. For replacement, use only the Panasonic rechargeable battery noted on page 3. R The is dependent on the usage conditions and is not a problem. Battery charging R It is normal for the handset panel (page 19) to turn off the handset's DECT connection to the base unit. Note that if
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 15
    Getting Started Getting to know your phone system Handset overview A B C D E F A Headset jack B Power button G C Charge indicator H D Volume button ( and ) E Touchscreen F Micro USB jack G Front camera H Receiver I (menu) button I J Home button J K (back) button K L
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 16
    Getting Started Navigation buttons (menu) button: Displays a list of options available in the current screen. (back) button: Returns to the previous screen or closes the current dialogue box, menu, on-screen keyboard, etc. Note: R The and buttons are displayed in most screens. They appear at the
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 17
    the following settings. Follow the on-screen instructions and configure each item as needed. 1 such as computers or smartphones, and your phone system's handset. For example, you can the network name (also called the "SSID") manually. See page 42 for more information. 2 Enter the password if you
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 18
    Getting Started Home screen The home screen is the main screen from which you can launch apps, such as the phone, camera, and web browser, and check widgets. It's available any time by simply pressing the home button. You can customize the home screen to suit
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 19
    panel. Landline app The [Landline] app is displayed by default on the handset's home screen, and allows you to access commonly used features of your phone system. 19
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 20
    Getting Started Allows you to make intercom calls Allows you to change certain features of your phone system Allows you to use the phone system's answering system (KX-PRX120 only) Allows you to access the base unit's call log Allows you to use the base unit's key detector feature Starting the [
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 21
    ] app to make and receive calls, check your call logs, and use services provided by your phone service provider. The [Phone] app consists of the following tabs. Used to dial manually, make intercom calls, etc. Used to check the call log (page 24). Used to quickly browse for a person stored in your
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 22
    Features Adding a phone number to your contacts while dialing 1 After dialing a number manually, tap . 2 To add the number to an existing contact: → Tap the desired contact. To add the number to a new contact: → Tap [CREATE NEW CONTACT]. 3 If prompted, follow the on-screen instructions to determine
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 23
    when you raise the phone to your ear and ear. You can also turn the screen off and on manually when on a call by pressing the power button on the need to enter numbers, such as when navigating a call centre's voice guided menu system. Tap to hide the keypad. Answering calls Answering a call
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    the screen and answer the second call if desired. Important: R You may need to subscribe to your phone service provider's Call Waiting service in order to answer a second call. Consult your phone service provider for information about this feature. 1 When you hear the Call Waiting tone, tap [FLASH
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 25
    → Tap [CREATE NEW CONTACT]. 6 If prompted, follow the on-screen instructions to determine where the contact will be saved. R Contacts can be stored log list]. R The handset connects to the base unit. 3 Tap next to the phone number or person you want to call. 4 When finished, tap to end the call.
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 26
    call and then tap ® [Delete from call log]. To erase information for all calls: → Tap ® [Delete all calls] ® [OK]. Editing a caller's phone number before calling You can edit a phone number in the base unit call log by adding the long distance code "1" or removing its area code. 1 Tap [Landline] in
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 27
    about your friends, family, and colleagues, such as their addresses, phone numbers, and email addresses. Note: R If you have a Google 42). Adding a contact manually 1 Tap [People] in the home screen or app list. 2 Tap . 3 If prompted, follow the on-screen instructions to determine where the
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 28
    numbers stored in your contacts to the dial keys 2 to 9, and then dial those phone numbers by pressing and holding the dial keys in the [Phone] app. 1 Tap [Phone] in the home screen or app list. 2 Tap ® [Speed dial]. 3 Select an unused speed dial location. R To erase a speed dial assignment, tap
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 29
    features The following features can record your missed calls for you. - The base unit's answering system (KX-PRX120 only; described in this section) - Your phone service provider's voicemail service (page 43) Answering system The base unit's answering system can answer calls after a certain number
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 30
    Answering System Features (KX-PRX120 only) 2 Tap [Answering system]. R The handset connects to the base unit. 3 Tap [Greeting] ® [Record greeting]. 4 Tap [OK] and speak your message after the beep. 5 Tap
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    Answering System Features (KX-PRX120 only) Using message playback controls The following controls are when playing back a message that does not have a phone number associated with it. 1 Play the desired message. 2 Tap ® [Edit & call]. R The [Phone] app starts. 3 Edit the number as desired and then
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 32
    Answering System Features (KX-PRX120 only) Remote operation features While away from home, you can use a touch-tone phone to access the base unit methods. - New message notification: The base unit calls you at an outside phone number. - Standard remote access: You call the base unit while away from
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 33
    KX-PRX120 only) 2 Tap [Answering system]. R The handset connects to the base unit. 3 Turn on the [New message alert] switch. 4 Tap [Notification to] ® [(No entry)]. 5 To select a person and phone and phone number. To enter a name and phone number manually: → Tap [Keypad], enter a name and phone
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 34
    Answering System Features (KX-PRX120 only) Answering a new message notification call 1 When the base unit calls the outside phone number you specified, answer the call and enter the remote code if prompted to do so. 2 Follow the voice guidance prompts as necessary or control
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 35
    System Features (KX-PRX120 only) Turning on the answering system remotely 1 Dial your phone number from a touch-tone phone. 2 Let the phone ring 15 your phone service provider's voicemail service, please ask the service provider to deactivate your voicemail service. If your phone service provider
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 36
    Answering System Features (KX-PRX120 only) - Increase the number of rings required for your phone service provider's voicemail service, so that the base unit's answering system can answer calls before your voicemail service does. Contact your phone service provider as necessary. Recording time This
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 37
    Other Features and Settings Ringtones and audio settings You can adjust the handset's ringtone, ringer volume, and other audio settings, and save the settings as an audio profile. Audio profiles allow you to change multiple ringtone and audio settings easily. Selecting an audio profile 1 From the
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 38
    by lifting the handset off the charger or by unplugging the USB cable. 1 Tap [Phone] in the home screen or app list. 2 Tap ® [Settings]. 3 Turn the R Call Display is required to use this feature (page 42). R Once phone numbers have been added to the blocked caller list, the handset does not ring
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 39
    or muting the first ring This setting determines whether the first ring is heard when a call is received. If your phone line has Call Display service and you do not want your phone system to ring before caller information is received, turn this setting off. 1 Tap [Landline] in the home screen or app
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 40
    dialing prefix that you need to dial when dialing international phone numbers manually. - [Country code]: This is the country code required pulse setting This setting must be set to match the dialing mode of your phone service, otherwise you will not be able to make calls. (The default setting is [
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 41
    - [Pulse]: Select if your phone service uses pulse (rotary) dialing mode. - [Tone]: Select if your phone service uses tone dialing mode. Display language setting automatically. To set the date and time manually: → Select [Off]. Setting the date and time manually 1 From the home screen, tap ® [System
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 42
    [Connect]. Adding a Wi-Fi network manually Some wireless routers do not broadcast their instructions. Call Display support The base unit is Call Display compatible. Call Display is a service provided by your phone service provider which may require a subscription. Contact your phone service
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 43
    panel if your service provider supports message indication service. Please contact your service provider for details. Important: R Make sure you read the information for voicemail service subscribers on page 35. R KX-PRX120 only: To use your phone service provider's voicemail service rather than
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 44
    Other Features and Settings 3 Tap and hold 1. 4 Operate your service provider's voicemail service. R Contact your service provider for details. 44
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 45
    Expanding Your Phone System Adding handsets In order to use a handset and base 3 If a dialogue is displayed prompting you to press M N on the base unit: → Follow the on-screen instructions. You do not need to follow the steps below. If the [Initial settings] screen is displayed: → Tap [Registration
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 46
    can call another handset that is connected to the same base unit. 1 Tap [Phone] in the home screen or app list. 2 Tap and then select the desired the handset user. 1 While another handset user is talking on a call, tap [Phone] in the home screen or app list. 2 Select the tab at the top of the
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 47
    key detectors You can register up to 4 optional key detectors to your phone system (page 3). By registering a key detector to the base unit and supplied with your key detector or visit the following web site. http://panasonic.net/pcc/products/telephone/p/tga20/ Registering a key detector 1 Tap [
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 48
    Expanding Your Phone System R The key detector will enter registration mode automatically and will sound its registration tones. C B A D 5 Wait until a long beep sounds. Note: R If the registration tones
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 49
    Expanding Your Phone System Checking key detector battery level 1 Tap [Landline] in the home screen or app list. 2 Tap [Key detector] ® [Battery check]. R The handset connects to the
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 50
    [Settings] in the home screen or app list. Settings category [Phone management] [Wi-Fi] [Landline settings] [Bluetooth] [More...] [Audio profiles] [Display] [Storage] [Battery] [Apps] [Accounts & sync] [Location services] [Security] [Language & input] [Backup & reset] [Date & time] [Schedule power
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 51
    Settings category [Developer options] [About phone] Other Information Description Contains advanced settings that are not required for typical use. Allows you to confirm general phone information such as battery level, network status, and installed software versions. 51
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 52
    player app. Also allows you to access the Google Play Music service. (Service availability varies by region.) Skype Instant messaging app that also supports audio and video chats using the handset's microphone and front camera. Panasonic TV Remote 2 TV control app for operating, configuring, sharing
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 53
    Other Information Media5 VoIP softphone app that allows you to make and receive phone calls over the Internet. 53
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 54
    [Silent] audio profile is selected Silent mode is on Privacy mode is on Answering system is on*1 Answering system is set to "greeting only" mode*1 *1 KX-PRX120 only 54
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 55
    is on hold Intercom call being received Uploading data Downloading data More notifications available GPS is activated New voicemail received New answering system messages recorded*1 *1 KX-PRX120 only 55
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 56
    feature on and off. Turns the handset's airplane mode feature on and off. Turns the handset's Wi-Fi feature on and off. Turns the handset's DECT connection to the base unit on and off. Turns the handset's Bluetooth feature on and off. Turns the handset's GPS feature on and off. Selects
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 57
    Troubleshooting If you experience any problems when operating the product, perform the following. If the problem use Problem The handset does not turn on even after charging the battery. The phone system (page 19) to turn the DECT connection off and then on again our service personnel to have
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 58
    again. R It is time to replace the battery (page 3). Calls Problem is displayed. Noise is heard, sound cuts in and out. Sound quality and the telephone line jack. Contact your DSL/ADSL service provider for details. R You have registered a handset DECT connection to the base unit is turned on. 58
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 59
    You may need to subscribe to your phone service provider's Call Display service. Contact your phone service provider for details. R If your unit code is missing). Edit the phone number with another pattern (page 26). Answering system (KX-PRX120 only) Problem The answering system does not record
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 60
    of rings decreases by 1 from the specified number of rings. Liquid damage Problem Liquid or other form of moisture has entered the handset or charger. Cause/ properly, contact your place of purchase or nearest Panasonic service centre. Caution: R To avoid permanent damage, do not use a
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 61
    there is a software update available for the handset. http://www.panasonic.net/pcc/support/tel/sdect R If a software update is available, continue then tap ® [System settings] ® [About phone] ® [Software update]. 8 Follow the on-screen instructions. R The software update file is automatically erased
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 62
    Other Information Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Base unit Screws (Not supplied) 55 mm ( 3/16 inches) 62
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 63
    of this unit: (found on the bottom of the unit). near, or on top of, a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. RF Exposure Warning: L This product complies with IC radiation exposure
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 64
    or (c) refund your purchase price. The decision to repair, replace or refund will be made by Panasonic Canada Inc. Telephone Accessory excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other support page on: www.panasonic.ca 64
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 65
    card: 12 Mute: 22 N National access code: 40 Notifications panel: 19, 55 P Phone number conversion: 40 Power failure: 14 Power on/off: 16 Privacy mode: 47 S 10 Speed dialing: 28 Status bar: 19, 54 T Tone/pulse setting: 40 Troubleshooting: 57 U USB: 13 V Voice guidance language: 35 Voicemail: 35, 43
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 66
    Notes 66
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 67
    Notes 67
  • Panasonic KX-PRX120 | Operating Instructions CA - Page 68
    5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © Panasonic System Networks Co., Ltd. 2013 Printed in China PNQP1056ZA CC1213YK1014
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Operating Instructions
Premium Design Phone with Touchscreen
Model No.
KX-PRX120C
Thank you for purchasing a Panasonic product.
Please read this document and save it for future reference.
For assistance, please visit our support page on:
www.panasonic.ca
This model does not support the Call Waiting Deluxe feature.