Panasonic KX-NT700 Ip Conferencing Phone

Panasonic KX-NT700 - Conference VoIP Phone Manual

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  • Panasonic KX-NT700 | Ip Conferencing Phone - Page 1
    Operating Instructions IP Conferencing Phone Model No. KX-NT700 Thank you for purchasing this Panasonic product. Please read this document carefully before using this product and save for future use. KX-NT700: Version 1.1 or later Document Version 2008/10
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    numbers, participate in conference calls with 4 or more other participants, etc. PC IP-PT IP Softphone SIP Extension IP Network Outside Telephone Lines Other party of IP call Other party of TEL call KX-NT700 DPT APT SLT CS PS The following features are available when the unit is used as
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    can make and receive IP calls as a SIP extension of a Panasonic KX-TDE or KX-NCP series PBX. When using peer to peer mode, the unit communicates directly with the other party's device. Connection to an Analog Telephone Network or PBX Allows you to make and receive traditional phone calls. In this
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    to call C. B A High-quality Audio The unit provides unparalleled audio quality and features, including: - G.722 speech codec support (Peer to peer mode only) - full-duplex communication - speech speed conversion (see page 35) - mic noise reduction (see page 35) - External Wired MIC connection
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    . Conferencing Phone Manager Software Features The unit can be used in conjunction with Conferencing Phone Manager. This software can be found on the included CD-ROM, and allows you to operate and program the unit using a computer (see page 57). Document Version 2008/10 Operating Instructions 5
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    connect the unit and introduces commonly used features. Operating Instructions (this document) Describes how to connect, use, program, and maintain the unit. Note • Certain products and features described in this document may not be available in your area. Consult a certified Panasonic dealer for
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    number of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft. MODEL NO. SERIAL NO. DATE OF PURCHASE NAME OF DEALER DEALER'S ADDRESS DEALER'S TEL. NO. Document Version 2008/10 Operating Instructions 7
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    a hazard that could result in minor injury or damage to the unit or other equipment. The following symbols are used to classify and describe the type of instructions to be observed. This symbol is used to alert users to a specific operating procedure that must not be performed. This symbol is used
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    unless the telephone line has been disconnected at the network interface. If using an AC adaptor, use only the instructions, warnings, cautions, etc. including those marked on the unit. • Before connecting the unit, confirm that the unit supports the intended operating environment. • If the unit
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    , • This product can be used to store and log user cups, and coffee pots away from the unit during information. User information is defined as the calls. following: - phonebook entry names, phone numbers, and IP addresses - call history (redial list) - recordings stored on the SD memory
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    , only connect the unit to a secure network. • To prevent unauthorized access, only connect the unit to a network that is properly managed. • Make sure all computers connected to the unit employ up-to-date security measures. Introduction Document Version 2008/10 Operating Instructions 11
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    - Telephone numbers to which the system will be connected - Make: Panasonic - Model: KX-NT700 - Certification No.: found on the bottom of the unit - Ringer Equivalence No.: 0.4B - Facility Interface Code: 02LS2 - Service Order Code: 9.0F - Required Network Interface Jack: RJ11 2. Ringer Equivalence
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    to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However
  • Panasonic KX-NT700 | Ip Conferencing Phone - Page 14
    Memory Cards 27 Using the Microphones 28 Installing and Uninstalling Conferencing Phone Manager 29 Making and Answering Calls 30 Line Selection ...30 Making Calls ...31 Making Conference Calls 33 Answering Calls ...34 Useful Features Available During a Call 35 Phonebook 36 Adding Entries to
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    the Unit Using Conferencing Phone Manager 58 Troubleshooting 59 Troubleshooting ...59 General Use ...59 Making and Receiving Calls 59 Sound Quality ...61 SD Memory Cards ...63 Phonebook ...63 Programming ...64 Display Messages ...64 Other Information 67 Cleaning the Unit ...67 Specifications 68
  • Panasonic KX-NT700 | Ip Conferencing Phone - Page 16
    (3 ft. 3 in.) PC Cable (1) About 1.8 m (6 ft.) AC Adaptor (1) About 1.8 m (6 ft.) Order no. PSWE2NT700N Order no. PSJA1123Z Optional Accessories External Wired MIC Cord: About 3 m (10 ft.) Order no. PSJA1122Z Order no. PSWE1NT700M KX-NT701 16 Operating Instructions Document Version 2008/10
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    is being received. Blue, lit: The unit is on a call. Red, lit: The microphones are muted, or an error has occurred. C Built-in Microphones (4 locations) See page 28. D USB Port (USB) Used to connect the unit to a computer and use the included Conferencing Phone Manager software (see page 57). E SD
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    call. Also used to mute the unit's microphones during a call (see page 35). D FLASH Button Used to operate optional telephone company services, such as call waiting, or PBX features ). H MIC NOISE CUT Button Used to reduce noise in the audio signal sent to the other party during a call (see page
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    the unit (see page 26). B USB Icon Indicates that a computer is connected to the USB port (see page 57). C Line Icon (IP, TEL, PS, PC) Indicates which line will be used when a call is would indicate pressing [F1], [F2], and [F3], respectively. Document Version 2008/10 Operating Instructions 19
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    is set to "IP + PC" (see page 42). Used to change the "Line Selection" setting (see page 30). Used to answer an incoming call (see page 34). Used to reject an incoming call (see page 34). Used to make a call (see page 31). Used to end the current call. Used to establish a conference call (see page
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    NO FORMAT Description Used to return to the previous screen. Used to select the displayed item. Used to save any changes made while programming the unit. Used to accept the displayed item or proceed with the current operation. Used to decline the displayed item or cancel the current operation. Used
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    IP line and TEL line calls. To connect a Portable Station (PS) or computer to the unit A B EG C 1. Connect the unit to the desired IP network and/or telephone line. • To connect to an IP network, connect a category 5 LAN on the bottom of the unit. 3. Connect the AC adaptor to the AC outlet.
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    [MENU]. 2. Press LINE . 3. Select "IP + TEL". • When "Line Selection" is set to "IP + PC" or "IP + PS", TEL calls cannot be made or received. 4. Press SAVE . 5. Press [MENU]. Setting the Dial Mode Set the dial mode to "Pulse" if the TEL line does not support tone dialing. 1. Press [MENU]. 2. Select
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    Network Settings To properly connect the unit to an IP network, the following settings must be set to match the settings of the IP network. Consult your system administrator for the appropriate settings. - IP address mode: Automatic (DHCP) or manual (static) IP address assignment (default: static
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    User Domain Name", then press SELECT . 8. Enter the IP address of the PBX, then press SAVE . 9. Select "SIP Proxy Server IP Address", then press SELECT . 10. Enter the IP SELECT . 3. Select the desired setting. • "IP-PBX": The unit can make and receive IP calls as a SIP extension of the PBX. (This
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    slide the switch on the side of the card to the "LOCK" position. WRITE LOCK Compatible Cards The unit supports the following SD memory cards. - SD, miniSD, and microSD memory cards. • Use a miniSD or up important data stored on SD memory cards. 26 Operating Instructions Document Version 2008/10
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    outlet while formatting an SD memory card. • Do not move or bump the unit while formatting an SD memory card. Note • The unit cannot format cards that are not already in FAT format. Use a computer to on the card is erased. Preparation Document Version 2008/10 Operating Instructions 27
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    characteristics. External Wired MIC An optional KX-NT701 External Wired MIC can be connected to the unit using the EXT MIC1 (A) or EXT MIC2 (B) jacks. 2 mics can be connected. B A For best performance when using an External Wired MIC: - Do not move an External Wired MIC while on a call. (Feedback
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    Conferencing Phone Manager The unit can be used in conjunction with Conferencing Phone Manager. This software can be found on the included CD-ROM, and allows you to operate and program the unit using a computer (see page 57). System Requirements Supported operating systems - Microsoft Windows
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    you make a call. You can change IP + PC": The IP and PC lines are available. 4. Press SAVE . 5. Press [MENU]. 2. TEL is pressed. The TEL line is now selected. Note • If the unit is not connected to an IP network, IP is not displayed and the IP line cannot be selected. 30 Operating Instructions
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    the correct phone number or IP address. To erase all numbers, press and hold [ ]. • If a pause is required when making a call on the TEL line, press [REDIAL/PAUSE] between digits as necessary. 3. Press [ ] or . 4. To end the call, press [ ]. Document Version 2008/10 Operating Instructions 31
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    IP calls with IP-PBX connection, more than 128 digits for TEL calls), it cannot be redialed correctly. Entering Dialing Pauses A pause is sometimes required when making calls on the TEL line using a PBX or a long distance service. For example, if you must dial "9" before dialing an outside phone
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    TEL call - 1 IP call and 1 PS call - 1 IP call and 1 PC call To establish a conference call when you receive a call, see page 34. Conference calls using the IP and TEL lines 1. Press CONF to put the current call on hold. 2. Confirm that the desired line ("IP" or "TEL") is selected. • If the unit is
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    the display. Example: "Incoming Call on IP Line" Notice • When "Line Selection" (see page 30) is set to "IP + PC" or "IP + PS", TEL calls cannot be made or received. 1. Press [ ] or ANSWER . • The unit does not support Caller ID; caller phone numbers are not displayed when calls are received. • You
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    indicators light in red. All built-in microphones and each External Wired MIC are muted when the mute is turned on. Flash Pressing [FLASH] allows you to use optional telephone company services, such as call waiting, or PBX features, such as extension transfers. Note • • To change the flash time
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    unit will return to standby mode. An entry cannot have both a phone number and You can add 100 names and phone numbers or IP an IP address. addresses to the phonebook. To make a call EDIT . 3. Edit the name if necessary, then press [ENTER]. 36 Operating Instructions Document Version 2008/10
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    call the entry, then press SELECT . 5. Edit the phone number or IP address if necessary, then press [ENTER] or SAVE . 6. Press [MENU]. Note • If you do not press any buttons for 1 minute, the unit Phonebook Data" feature (see page 56). Phonebook Document Version 2008/10 Operating Instructions 37
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    WX Y Z 9 9 wx y z9 Changes between uppercase and lowercase Changes between uppercase and lowercase character entry. character entry. # Note • A space counts as one character. 38 Operating Instructions Document Version 2008/10
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    Recording Recording Features Recording Conversations briefly, then "Conf Recording" and the approximate length of the call are displayed. 2. To stop recording, press STOP . • Recording back on a computer using Windows Media® Player or QuickTime®. Recordings are Document Version 2008/10 Operating
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    recordings cannot be played back using the unit. Features Available During Playback The following features are available during playback. Feature Operation Volume control Press [ ] . 2. Press ERASE . 3. Press YES . • "All Erased" is displayed. 40 Operating Instructions Document Version 2008/10
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    feature will not function when a mobile phone or incompatible PS is connected to the unit. [F2] [F2] • If you cannot select "PS", change the "Line Selection" setting to "IP + PS" (explained on this page). 2. Make or answer a call using the PS. Document Version 2008/10 Operating Instructions
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    Using a Portable Station (PS) or Computer Using a Computer By connecting the unit to a computer, you can use the unit's microphones and speaker for calls made or received with the computer using your preferred IP phone software. Connecting a Computer Connect the included PC Cable to the [AUDIO IN/
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    Field (page 53) 1. Press [MENU]. 2. Select "System Options", then press SELECT . 3. Select "Reboot", then press SELECT . 4. Select "Yes", then press SELECT . Note • • To use Conferencing Phone Manager to restart the unit, see page 58. You can also restart the unit by turning it off and on again
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    Call Waiting Tone Volume Call Waiting Dial Mode Flash Time Pause Time TEL Line Level Reduction IP Address Mode IP Address Subnet Mask Default Gateway SIP Ext. No. SIP Password SIP User Domain Name SIP Proxy Server IP Address SIP Registrar IP 51 44 Operating Instructions Document Version 2008/10
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    (Maximum) VLAN ID VLAN Priority SIP ToS Field RTP ToS Field Software Version IP Address Subnet Mask Default Gateway DHCP Server MAC Address Erase All Call Log Data Erase All Phonebook Data Reset System Data Reset All Data Reboot Programming the Unit Reference page 52 page 52 page 52 page 52 page 52
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    IP calls. • If this setting is changed, the unit must be restarted before the new setting becomes effective (see page 43). Available Settings IP-PBX Peer to Peer Default Setting IP Português Deutsch English (UK) Default Setting English (US) 46 Operating Instructions Document Version 2008/10
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    Programming the Unit Date & Time Description Available YYYY Nederlands: DD-MM-YYYY Português: DD-MM-YYYY Deutsch: DD.MM.YYYY English (UK): DD/MM/YYYY number. Time Format Description Determines the time format. Available Settings 12- Level 3 Document Version 2008/10 Operating Instructions 47
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    Determines which lines can be used to make and receive calls. Available Settings IP + TEL IP + PC IP + PS TEL Settings Dial Mode Description Determines the dial mode used for the TEL line. • Set this parameter to match the specification of the TEL line. Available Settings Pulse Tone Default
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    parameter to match the specification of the TEL line feature to "On" when establishing conference calls that use the TEL line. Available Settings On Off IP Network Settings Consult your system administrator for the appropriate settings. IP Address Mode Description Determines whether the unit's IP
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    • This parameter is only available when "IP Address Mode" is set to "Static". • If this setting is changed, the unit must be restarted before the new setting becomes effective (see page 43). Available Settings - Protocol Settings Consult your system administrator for the appropriate settings. SIP
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    new setting becomes effective (see page 43). Available Settings Max. 32 characters SIP User Domain Name Description Set this parameter to match the IP address of the IP-PBX. • If this setting is changed, the unit must be restarted before the new setting becomes effective (see page 43). Available
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    Programming the Unit VoIP Settings Preferred CODEC Description Determines the preferred codec for IP calls. Available Settings G.722 G.711μ-law G.711A-law G.729a RTP Packet Size ms Default Setting 5060 Default Setting 51000 Default Setting 52000 52 Operating Instructions Document Version 2008/10
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    • If this setting is changed, the unit must be restarted before the new setting becomes ToS Field. • If this setting is changed, the unit must be restarted before the new setting becomes effective • If this setting is changed, the unit must be restarted before the new setting becomes effective
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    Programming the Unit System Status Confirmation Description The settings for the following parameters can be displayed for confirmation. - Software Version - IP Address - Subnet Mask - Default Gateway - DHCP Server - MAC Address System Options Erase All Call Log Data Description Allows you to erases
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    Description Allows you to reset all system data (i.e., the parameters described in this section), user data, and all settings. The unit is returned to its factory default state when this feature is executed. • After executing this feature, the unit will restart automatically. • The following data
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    Options", then press SELECT . 3. Select "Erase All Phonebook Data", then The following features allow you to erase system data and user data stored in the unit. Erase All Call Log Data Allows you to erases all entries in the redial list. press SELECT . 4. Select "Yes", then press SELECT . 5. Press
  • Panasonic KX-NT700 | Ip Conferencing Phone - Page 57
    ROM, and allows you to operate and program the unit using a computer. For software installation instructions, see page 29. Connecting a Computer Connect the included USB cable to the USB port of the unit (A) and of the computer. Exiting Conferencing Phone Manager To exit, click the icon ( ) in the
  • Panasonic KX-NT700 | Ip Conferencing Phone - Page 58
    Conferencing Phone Manager Programming the Unit Using Conferencing Phone Manager Restarting the Unit Using Conferencing Phone Manager 1. Start Conferencing Phone Manager (see page 57). 2. Click the icon ( ) in the upper-left corner of the front panel screen. • The programming screen is displayed.
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    made by specifying the called party's IP address). → Change the setting to "IP-PBX" if you want to make or receive intercom and outside calls as a SIP extension of the connected PBX. • Consult your system administrator. page 30 page 31 page 25 - Document Version 2008/10 Operating Instructions 59
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    Troubleshooting Issue I cannot make TEL calls. • • • I cannot receive IP calls. • I cannot receive TEL calls. • I cannot use the unit for PS • or PC calls. • or receive calls. If the device cannot make calls, you cannot use the unit for PS or PC calls. Refer to the operating instructions for the
  • Panasonic KX-NT700 | Ip Conferencing Phone - Page 61
    the microphone. → Do not obstruct the unit or an External Wired MIC during calls. Keep your hands, as well as common objects such as folders, cups, and coffee pots away from the unit and the External Wired MIC during calls. Reference page 35 - Document Version 2008/10 Operating Instructions 61
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    emitting devices. → If using the unit in a room with windows, close the curtains or blinds to prevent echoes. → Use the unit in a quiet environment. The unit or an External Wired MIC was moved during a call. → Do not move the unit or an External Wired MIC while on a call. Objects are obstructing the
  • Panasonic KX-NT700 | Ip Conferencing Phone - Page 63
    to "Peer to Peer" if you want to add or edit peer to peer IP call entries (i.e., entries stored by specifying the called party's IP address). → Change the setting to "IP-PBX" if you want to add or edit IP call entries that will be called when using the unit as a SIP extension of the connected PBX
  • Panasonic KX-NT700 | Ip Conferencing Phone - Page 64
    Messages Busy Message Reject Call Possible Cause & Solution Reference • The called party is busy (displayed for IP calls only). → Try again later. - • The called party rejected your call (displayed for IP calls only). → Try again later. - 64 Operating Instructions Document Version 2008/10
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    call. → Wait until "TEL" is shown on the display, then make the call. The unit's network settings and/or SIP settings are incorrect. → Consult your system administrator. Reference - page 36 page 56 page 56 - - page 26 page 27 - page 40 page 26 - - - Document Version 2008/10 Operating Instructions
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    Troubleshooting Message Possible Cause & Solution No Connection To IP • The LAN cable is not connected. Network → Check all connections. • The unit cannot receive IP settings from the DHCP server. → Consult your system administrator. Reference page 22 - 66 Operating Instructions Document
  • Panasonic KX-NT700 | Ip Conferencing Phone - Page 67
    , do not clean the unit with the following materials, or with cleaners containing the following materials. - Petroleum - Scouring powder - Alcohol - Paint thinner - Benzine - Wax - Hot water - Powdered soap • When using chemical cleansers, follow the instructions on the label carefully. Other
  • Panasonic KX-NT700 | Ip Conferencing Phone - Page 68
    call - Main unit user + 1 IP call + 1 PC call VoIP Connection Method SIP VoIP Audio Codec G.722 (Peer to peer mode only), G.711 (µ-law/A-law), G.729a LAN Interface IEEE802.3/IEEE802.3u (10/100Base-TX) Straight/cross automatic crossover (Auto MDI/MDX) IP Address Mode Automatic (DHCP), manual
  • Panasonic KX-NT700 | Ip Conferencing Phone - Page 69
    -in Microphones Buttons 18 17, 28 C Call Waiting 18, 34, 48 Call Waiting Tone Volume 48 Characters 38 Cleaning 67 Computer 42 Conference Calls 33, 34 Conferencing Phone Manager Connecting a Computer 57 Install 29 Operating the Unit 57 Programming the Unit 58 Restart 58 Starting 57 Uninstall 29
  • Panasonic KX-NT700 | Ip Conferencing Phone - Page 70
    18 Specifications 68 Speech Speed 35 Subnet Mask 50 System Status Confirmation 54 T TEL Cord 22 TEL Line Level Reduction 49 Telephone Line Jack (LINE) 17 Time Format 47 Troubleshooting 59 U USB Cable 16 USB Icon 19 USB Port 17 V VLAN ID 53 VLAN Priority 53 Voice Memo 39 70 Operating Instructions
  • Panasonic KX-NT700 | Ip Conferencing Phone - Page 71
    Notes Document Version 2008/10 Operating Instructions 71
  • Panasonic KX-NT700 | Ip Conferencing Phone - Page 72
    are NOT equipped to make repairs. Product service For product service, ship the product to the address listed in the Limited Warranty. Consult your authorized Panasonic dealer for detailed instructions. Panasonic Consumer Electronics Company Division of Panasonic Corporation of North America One
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Document Version
2008/10
Operating Instructions
IP Conferencing Phone
Model No.
KX-NT700
Thank you for purchasing this Panasonic product.
Please read this document carefully before using this product and save for future use.
KX-NT700: Version 1.1 or later