Motorola mt7711 User Guide

Motorola mt7711 Manual

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  • Motorola mt7711 | User Guide - Page 1
    24x8 cable modem plus AC1900 WiFi router Model MT7711 + 2 Xfinity® phone lines Quick Start Guide
  • Motorola mt7711 | User Guide - Page 2
    Packaged with your MT7711 Power Supply Ethernet Cable RJ11 phone cord Coax Wrench Velcro® Cable Organizer Para una Guía de Inicio Rápido en español, por favor vaya a www.motorolanetwork.com/MT7711ir 1
  • Motorola mt7711 | User Guide - Page 3
    phone lines. This phone capability works for Xfinity, but not for most other cable services since they use a different version of PacketCable to deliver their phone service. Now connect your MT7711 as shown on page 3. Connecting to a Coax Cable Please see the connection photo on the next panel
  • Motorola mt7711 | User Guide - Page 4
    ON/OFF button POWER Connect the supplied power cube between the power jack and an electrical outlet. PHONE (TEL1-2) If you have Xfinity phone service, you can connect telephones to either or both of these phone jacks. ETHERNET (LAN 1-4) You can connect a computer, HDTV, game station, or other
  • Motorola mt7711 | User Guide - Page 5
    remain solidly lit. This may take up to 15 minutes. You may need your cable service account number for product registration. A recent cable bill/statement will have this information. If you're asked for information about the MT7711, such as the Mac Address or Serial Number, you can find this on the
  • Motorola mt7711 | User Guide - Page 6
    on connecting via WiFi). If browsing works, Congratulations! Your MT7711's Internet capability is working. If you have Xfinity phone service and want to use that, make sure the MT7711's Tel1 light is Adapter section on page 8. If your MT7711 is NOT working, see Troubleshooting Tips on page 12. 5
  • Motorola mt7711 | User Guide - Page 7
    your existing WiFi Network Name (SSID) and/or WiFi Password/Key instead of the unique ones that come with the MT7711. • You motorola The Basic Status and Settings page will appear. If this page doesn't appear, please see the Troubleshooting Tips below. For more detailed information about the MT7711
  • Motorola mt7711 | User Guide - Page 8
    MT7711 wireless channel frequency to reduce interference with neighbors' wireless networks. This is discussed in the Troubleshooting section of this Quick Start. • Wireless range cable Internet. With the Motorola MM1000 MoCA Adapter, speeds are up to 1,000 Mbps. Please see www.motorolanetwork.com/MocaWifi
  • Motorola mt7711 | User Guide - Page 9
    standard (land line) telephones and other devices. The MT7711 is designed to work with Comcast Xfinity voice service only. To use the telephone ports, first make sure you have subscribed to Xfinity voice service. This service may be provisioned to support either one line, Tel1, or both Tel1 and
  • Motorola mt7711 | User Guide - Page 10
    : MT7711 power on OFF: Green Blinking: On battery back-up Scanning for DS channel Green ON: Connected on 1 Downstream channel Blue Blinking: Negotiating bonded channel(s)† Blue ON: Bonded with 2 or more channels OFF: Upstream not connected or on battery back-up Green Blinking: Ranging in
  • Motorola mt7711 | User Guide - Page 11
    OR Phone off-hook / Call Active (See box below.) ON: Phone on-hook / Ready for calls OFF: No battery installed, depleted battery, or not provisioned for phone service Battery Green Blinking: Fast Blinking: Battery is charging Battery is not charging or depleted; or if on back-up power
  • Motorola mt7711 | User Guide - Page 12
    of power, the Tel1 jack will provide up to five hours of talk time or eight hours of stand-by time when your MT7711 is equipped with an optional battery. The Tel2 jack does not provide this back-up feature. Only phones that do not require their own power source will work
  • Motorola mt7711 | User Guide - Page 13
    the first time. • If the Tel1 light never turns on, turn your MT7711 off for at least 8 seconds, then on. Wait up to 10 minutes to see if that fixes the problem. • If the Tel1 light still isn't ON, call your service provider. • If the Tel1 light is ON but you can't make
  • Motorola mt7711 | User Guide - Page 14
    uses a battery, make sure problem. • If the MT7711's lights don't come on, check that the modem is getting power from its power cube and that the MT7711's power button is on. • Check your MT7711 Ethernet or telephone cables, if used. • Check with your service provider. Sometimes there's a service
  • Motorola mt7711 | User Guide - Page 15
    less busy times or when using another streaming service. • Try connecting your MT7711 nearer to where the coaxial cable comes into your home. This lets you see whether your home's cabling is a problem. • If you're using a splitter with your MT7711, try the MT7711 without the splitter to see if that
  • Motorola mt7711 | User Guide - Page 16
    as far away as possible from interfering devices such as Bluetooth transmitters and neighbors' WiFi routers. 2. To try to pick a less used wireless channel for your MT7711, first go in to your MT7711's Configuration Manager. • Then, click the Advanced button at the top of the page, then click the
  • Motorola mt7711 | User Guide - Page 17
    specialists. Our Website has our Motorola Mentor information, and also provides returns and warranty information. www.motorolanetwork.com/support Email: [email protected] Phone: 800-753-0797 or 617-753-0562 Our full-length user manual is available at www.motorolanetwork.com/MT7711manual
  • Motorola mt7711 | User Guide - Page 18
    MT7711 should normally be installed indoors. If you use it outdoors, protect it from moisture and be careful about temperature.  Your MT7711 should be operated in an environment that's between 32 and 104° Fahrenheit (0 to 40° Centigrade).  Your MT7711 MT7711.  Make sure to use your MT7711's
  • Motorola mt7711 | User Guide - Page 19
    environment and it also complies with Part 15 of the FCC RF Rules. This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20cm from all persons and must not
  • Motorola mt7711 | User Guide - Page 20
    ©MTRLC LLC 2018. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. All other trademarks are the property of their respective owners. All rights reserved. 27784-EL-D/2018
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Quick Start
Guide
24x8 cable modem
plus AC1900 WiFi router
Model MT7711
+
2 Xfinity®
phone lines